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4.2 out of 5

"Clean and spacious rooms, the jet spa was fantastic. " More

By a verified traveller on Mon 27 Jul 2020

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Hotel Description

Birchwood Spa Motel places you steps from Whakarewarewa Hot Springs and within a 10-minute stroll of Rotorua Golf Club. Highlights at this motel include free in-room WiFi.

Flat-screen TVs, coffee/tea makers, and hair dryers are featured in all 17 rooms. Refrigerators, microwaves, and room service make in-room dining convenient.

This smoke-free motel offers free WiFi in public areas, a garden, and barbecue grills. Added amenities include a spa tub and laundry facilities. There's also the convenience of an airport shuttle.

Attractions within a 15-minute drive of this 3-star Rotorua motel include Polynesian Spa and Lake Rotoiti.

Studio, Jetted Tub (First Floor)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
NZ$99* Per night/room 4 Oct. - 5 Oct.

House, 2 Bedrooms (For 4)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

House, 2 Bedrooms (For 5)

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Standard Room, 1 Bedroom, Jetted Tub

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Studio, Jetted Tub (Ground Floor)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Bedrooms, Jetted Tub

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Birchwood Spa Motel ratings based on 152 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Birchwood Spa Motel

Everyone (52) Couples (52) Family (50)
4 out of 5

Posted by on 23 Aug. 2020

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5 out of 5
Clean and spacious rooms, the jet spa was fantastic.

Posted by on 27 Jul. 2020

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4 out of 5
Plenty of space for children, clean and warm. Well appointed kitchen for self catering.

Posted by , from Pahiatua on 12 Jul. 2020

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4 out of 5
The spa pool was great. It laked any form of kitchen other than a microwave with no bench to do anything else let alone wash any dishes

Posted by on 26 Jun. 2020

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3 out of 5
Close proximity to town old but tidy friendly stsff

Posted by on 22 Feb. 2020

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3 out of 5
# Sound proofing spa areas with plants/climbers? # Toilet door should be a slider, very awkward to step in and close not very impressed. # Spa was lovely Alas really noisy. # please have tv batteries checked. # Front and back doors were left open for a breeze to come through, pleasant, no air con. # Traffic noise wasn’t that annoying. # Reasonable parking access. Overall we had a very pleasant rested night.

Posted by on 17 Feb. 2020

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3 out of 5
Road noise from main road if door or window left open. No cooking facilities for price $130 per night. Microwave on shelf under TV so is kettle which is dangerous if not compliant. Tiny shelf with two glasses, two cups, tea, coffee, spoons no cutlery all crammed in. Large bathroom. Tall cupboard containing only ironing board and blanket uses too much space that could be used to insert kitchen bench and cooktop. It is just a small ensuite unit. There are better for price but they were booked out Cramped unit. Bonus was spa bath on patio. Cleaning staff very helpful and friendly. Man in office a bit cold

Posted by , from Auckland on 13 Feb. 2020

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2 out of 5

Posted by on 17 Jan. 2020

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4 out of 5

Posted by on 8 Jan. 2020

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3 out of 5

Posted by on 22 Nov. 2019

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About the Birchwood Spa Motel

Location 6 Sala Street, Rotorua, 3010

Property Features

As a guest of Birchwood Spa Motel, you'll find a spa tub, tour/ticket assistance, and barbecue grills. Public spaces have free WiFi. The eco-friendly Birchwood Spa Motel also features multilingual staff, a garden, and laundry facilities. This 3-star Rotorua motel is smoke free.

  • 17 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Rotorua (ROT-Rotorua Regional) (8.4 km / 5.2 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Birchwood Spa Motel offers 17 accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. This Rotorua motel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided daily.

  • In-room dining
  • Flat-screen television
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer

Food & Drink

Room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 9 PM
  • Minimum check-in age is: 18

Special check-in instructions:

There is no front desk at this property. This property doesn't offer after-hours check-in. The host will greet guests on arrival.

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

This property does not have a front desk. This property doesn't offer after-hours check-in. The host will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for NZD 20 per stay.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Masks are not compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service not has not been amended for enhanced safety
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Host will greet you
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: NZD 20 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Birchwood Spa
  • Birchwood Spa Motel
  • Birchwood Spa Motel Rotorua
  • Birchwood Spa Rotorua
  • Birchwood Hotel Rotorua
  • Birchwood Spa Motel Motel
  • Birchwood Spa Motel Rotorua
  • Birchwood Spa Motel Motel Rotorua

Awards & Affiliations

  • Qualmark

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Motel property is rated 4 stars.

Official New Zealand Rating provided by Qualmark®

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.