4.3 out of 5

"Clean motel, handy to the city . Easy to find , nice heated room & comfy bed " More

By a verified traveller on Sun 15 Jul 2018

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Hotel Description

At Birchwood Spa Motel, you'll be 2.8 km (1.7 mi) from Tamaki Maori Village and 2.9 km (1.8 mi) from Polynesian Spa. Highlights at this motel include free self parking and a spa tub.

All 17 rooms feature free WiFi, flat-screen TVs, and coffee/tea makers. Fridges and microwaves make in-room dining convenient.

This motel offers free WiFi in public areas, barbecues, and multilingual staff. Added amenities include laundry facilities, luggage storage, and a reception hall. Each morning continental breakfast is served between 6:30 AM and 8:30 AM.

Within a 15-minute drive of this 4-star Rotorua motel, attractions include Skyline Rotorua and Lake Rotoiti.

Studio, Jetted Tub (First Floor)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
NZ$106 per night

House, 2 Bedrooms (For 4)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

House, 2 Bedrooms (For 5)

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Standard Room, 1 Bedroom, Jetted Tub

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Studio, Jetted Tub (Ground Floor)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Bedrooms, Jetted Tub

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Birchwood Spa Motel ratings based on 128 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Birchwood Spa Motel

Everyone (44) Couples (41) Family (43)
4 out of 5
There was an issue with garage door, but the motel manager came and fixed it quickly.

Posted by on 9 Jan. 2019

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3 out of 5
Our room was adequate, but not ideal. Room was cosy and clean enough. There's no cooling in room (not even a fan). There are signs up from the previous owner advertising breakfast and laundry service, but these are no longer available. The bed was the deal breaker. It was uncomfortably soft. It was actually two singles zipped together, and the quality of the mattress made this painfully obvious. In addition, the electric blanket was too small, and the cord/junction dug into our shoulders while we slept/tried to sleep.

Posted by , from Vic, Aus on 8 Jan. 2019

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4 out of 5
Close. To maorivillage and town. Simple no frills motel.

Posted by on 9 Dec. 2018

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3 out of 5
Compact unit, No dinner plates or sharp knife. Dirt on skirting boards and around taps. hole in wall

Posted by , from foxton nz on 16 Oct. 2018

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3 out of 5
Hard to sleep with the noisy fridge in the room and the traffic on the road

Posted by on 11 Sep. 2018

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4 out of 5
Good location, the bed was uncomfortable so we did not sleep to well.

Posted by , from Hamilton on 27 Jul. 2018

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4 out of 5
Clean motel, handy to the city . Easy to find , nice heated room & comfy bed

Posted by on 15 Jul. 2018

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3 out of 5

Family stay

Motel in a tidy and clean condition but heating inadequate for winter. Good space for a family but we had a very cold night stay.

Posted by on 11 Jun. 2018

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3 out of 5

Handy to Whakarewarewa

Cons: Clean it up and be friendly on your dealings with your guests.
Location: near whakarewarewa, too far to walk too town though
The complex in general was dirty and a little shabby. The very tacky plastic flower baskets didn't improve the place. Our welcome was kurt, rushed and unwelcoming. The rooms were large enough and were well equipped, which was suitable for the price.

Posted by on 7 Mar. 2018

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2 out of 5
Room was not clean. Bathroom floor had grime all over. Spa bath tap knob missing so couldn't use it. Not terrible but not up to standard. 2 star. Ok if that's what you are paying for.

Posted by on 31 Jan. 2018

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About the Birchwood Spa Motel

Location 6 Sala Street, Rotorua, 3010

Property Features

As a guest of Birchwood Spa Motel, you'll find a hot tub, a BBQ, and multilingual staff. WiFi is free in public spaces. Self parking is free.

  • 17 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Staff members are multilingual
  • Storage area for luggage
  • BBQ grill(s)

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Rotorua (ROT-Rotorua Regional) (8.4 km / 5.2 mi)
  • Parking: Free self parking

Room Amenities

Birchwood Spa Motel offers 17 forms of accommodation with coffee/tea makers and a hairdryer. Fridges and microwaves are provided. Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Premium channels
  • Fridge
  • Microwave
  • Coffee maker
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hairdryer

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 6:30 AM to 8:30 AM.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 9 PM

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for NZD 20 per stay.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: NZD 20 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Birchwood Spa Motel Rotorua
  • Birchwood Spa Motel
  • Birchwood Spa Rotorua
  • Birchwood Spa
  • Birchwood Hotel Rotorua

Awards & Affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

National Rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Motel property has been rated 4 stars.

Official New Zealand Rating provided by Qualmark®