Skip to main content
Beginning of main content
4.2 out of 5

"Nice quiet and good location to other amenities " More

By a verified traveller on Mon 08 Jan 2024

Enter dates to see availability

Hotel Description

Rotorua Citizens Club places you steps from Eat Street and within a short 5-minute stroll of Kuirau Park. Highlights at this hotel include free self parking and a bar/lounge.

The restaurant, Fitz Club, is open for breakfast, lunch, and dinner. Other amenities include free WiFi in public areas and laundry facilities. Full breakfast is available daily between 7:30 AM and 9 AM.

Near this Rotorua hotel, you'll find Skyline Rotorua.

Standard Studio, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, Non Smoking (Twin Room-Queen)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, Non Smoking, Shared Bathroom (Twin-Single)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Family Room, Non Smoking (Twin-Family)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Dorm Room, Non Smoking, Shared Bathroom (Double Bed)

Bed Count 4 Twin Beds Maximum Occupancy 1 Max

Standard Room, Non Smoking (Twin-Four Singles)

Bed Count 4 Twin Beds Maximum Occupancy 4 Max

Rotorua Citizens Club ratings based on 160 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Rotorua Citizens Club

Everyone (95) Couples (31) Family (28)
1 out of 5
This accommodation is advertised as a 'club', however it is not like any club in Australia but more of a pub. How it managed to get an 8/10 rating I have no idea. The entry is located around the back, reception was unmanned, check-in was via pressing a button and waiting for bar staff to let you through locked doors that open onto pool table area with many men staring as you enter. The worst aspect was the smell and the carpet that you stick to. Fortunately I requested to view the room prior to check-in. It was not for me. I couldn't see myself putting up with the smell for four nights. The rooms are so dated that all the cleaning in the world wouldn't make a difference. Whilst searching on my phone for alternative accommodation I was abused by reception staff and 'told' that I had to stay or be financially penalised. So patronising to a potential guest (62 yr old woman). If you want cheap this is it.

Posted by on 4 Mar. 2024

Was this review helpful to you?
2 out of 5

Posted by on 20 Feb. 2024

Was this review helpful to you?
5 out of 5

Posted by on 14 Jan. 2024

Was this review helpful to you?
4 out of 5
Nice quiet and good location to other amenities

Posted by on 8 Jan. 2024

Was this review helpful to you?
5 out of 5

Posted by on 5 Jan. 2024

Was this review helpful to you?
4 out of 5

Posted by on 1 Jan. 2024

Was this review helpful to you?
2 out of 5
showers not working

Posted by on 30 Dec. 2023

Was this review helpful to you?
2 out of 5
Building had a strong chemical smell

Posted by on 21 Nov. 2023

Was this review helpful to you?
5 out of 5
Excellent in all aspects.

Posted by on 30 Apr. 2022

Was this review helpful to you?
4 out of 5
The rooms were clean and comfortable. It served the purpose of stay perfectly. The social club on the ground floor has a pub, restaurant, pool, darts, karaoki, etc. As the accommodation is situated above the club which is active till late, noise from the club can be heard.

Posted by on 28 Apr. 2022

Was this review helpful to you?

About the Rotorua Citizens Club

Location 1146 Rangiuru Street, Rotorua, 3010

Property Features

As a guest of Rotorua Citizens Club, you'll find laundry facilities and an elevator. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Free self parking is available. This Rotorua hotel is smoke free.

  • 15 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Rotorua Citizens Club offers 15 accommodations. Cable television is provided. This Rotorua hotel provides complimentary wireless Internet access. Guests can make use of the in-room refrigerators and coffee/tea makers. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Rollaway beds (surcharge)
  • Housekeeping (daily)

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:30 AM to 9 AM.

Fitz Club - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 10 PM

Special check-in instructions:

The front desk is open daily from 7 AM - 10 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7 AM - 10 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 15.00 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

  • No cots (infant beds) available
  • Service animals are allowed
  • Front desk opens daily at 7 AM
  • Front desk closes daily at 10 PM
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property follows sanitisation practices of CovidClean (Safehotels - global expert)
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately NZD 10.50–32.00 per person
  • Rollaway bed fee: NZD 15.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Rotorua Citizens Club Hotel
  • Citizens Club Hotel
  • Rotorua Citizens Club
  • Rotorua Citizens Club Hotel
  • Rotorua Citizens Club Rotorua
  • Rotorua Citizens Club Hotel Rotorua

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

url importing http://www.wotif.co.nz/Rotorua-Hotels-Rotorua-Citizens-Club.h9624392-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Rotorua-Hotels-Rotorua-Citizens-Club.h9624392-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.co.nz/Rotorua-Hotels-Rotorua-Citizens-Club.h9624392-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.