4.4 out of 5

"Simple and utilitarian but exactly what is expected at this price point. The only fault was the lack of a space near a power point where I could have ... " More

By a verified traveller on Wed 18 Jul 2018

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Hotel Description

At Rotorua Citizens Club you'll be within just a 15-minute stroll of popular places like Tamaki Maori Village and Polynesian Spa. Highlights at this hotel include a restaurant, free self parking and a bar/lounge.

All 15 rooms feature free WiFi, TVs and coffee/tea makers.

The restaurant, Fitz Club, is open for breakfast, lunch and dinner. Other amenities include free WiFi in public areas and laundry facilities. Full breakfast is available daily between 7:30 AM and 9 AM. There's also the convenience of an airport shuttle.

Attractions within a 15-minute drive of this Rotorua hotel include Skyline Rotorua and Lake Rotoiti.

Standard Studio, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
NZ$83* Per night/room 22 Aug. - 23 Aug.

Standard Room, Non Smoking (Twin Room-Queen)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, Non Smoking, Shared Bathroom (Twin-Single)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Family Room, Non Smoking (Twin-Family)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Dorm Room, Non Smoking, Shared Bathroom (Double Bed)

Bed Count 4 Twin Beds Maximum Occupancy 1 Max

Standard Room, Non Smoking (Twin-Four Singles)

Bed Count 4 Twin Beds Maximum Occupancy 4 Max

Rotorua Citizens Club ratings based on 97 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Rotorua Citizens Club

Everyone (65) Couples (21) Family (11)
5 out of 5

Posted by on 21 Jul. 2019

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Comment from Hotel Management

26 Jul. 2019 by Citz

Thank you for your ratings, much appreciated

5 out of 5
We had a great stay,staff were happy and cheerful,place was ideal for what we wanted was at hand. Great Place to be.

Posted by on 8 Jul. 2019

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Comment from Hotel Management

11 Jul. 2019 by Citz

Thank you for your feedback we appreciate your time.

5 out of 5
Stayed in room with 2 queen beds & it was nice, clean & spacious. It is above the pub, however hardly noticed any noise on a Saturday night. friendly staff & welcoming environment, also so centrally located & rates were a lot lower than many of the other places. main eating area was basically just around the corner. highly recommend

Posted by on 1 May 2019

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Comment from Hotel Management

2 May 2019 by Citz

Thank you for your ratings and comments we appreciate the feedback.

5 out of 5
Very happy with the service and front counter and room was clean and tidy good value for money

Posted by on 27 Apr. 2019

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Comment from Hotel Management

27 Apr. 2019 by Citz

Thank you for your rating and feedback we appreciate the time taken.

5 out of 5
The property is well located in town, close to the city and lake but you can also eat in if you choose. The staff were lovely and very welcoming. The room we stayed in was exceptionally clean, warm and well decorated. Exceptional value for money!

Posted by on 26 Apr. 2019

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Comment from Hotel Management

27 Apr. 2019 by Citz

Thank you for your ratings and feedback we do appreciate your time, I will pass your comments onto staff. Do come again.

4 out of 5
Close to town, was ae to walk to get food in evening, would have like a toaster or microwave to cook something

Posted by on 22 Apr. 2019

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Comment from Hotel Management

25 Apr. 2019 by Citz

Thank you for your rating and comments, sorry our bar staff didn't offer to cook something for you.

4 out of 5

Posted by on 21 Apr. 2019

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Comment from Hotel Management

22 Apr. 2019 by Citz

Thank you for your rating please do come again.

4 out of 5

Posted by on 6 Mar. 2019

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Comment from Hotel Management

4 Apr. 2019 by Citz

Thank you for your Rating

3 out of 5
Proximity to centre. Staff friendly. People oriented.

Posted by on 20 Feb. 2019

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Comment from Hotel Management

21 Feb. 2019 by Citz

Thank you for your response do call again.

4 out of 5
Nice quiet, clean and safe place to stay. The only main downsides were the lack of fans/windows in the room (it was uncomfortably hot at night) and there was nowhere you could go and make a tea/coffee (although one of the staff was nice enough to get me a cup with hot water). Would definitely stay here again

Posted by on 15 Feb. 2019

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Comment from Hotel Management

16 Feb. 2019 by Citz

Thank you for your feedback, we are considering the heat problem.

About the Rotorua Citizens Club

Location 1146 Rangiuru Street, Rotorua, 3010

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Rotorua Citizens Club also features laundry facilities and a lift. Free self parking is available. This Rotorua hotel is smoke free.

  • 15 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Rotorua (ROT-Rotorua Regional) (9.5 km / 5.9 mi)
  • Parking: Free self parking

Room Amenities

Rotorua Citizens Club offers 15 forms of accommodation. Televisions come with cable channels. Guests can surf the web using complimentary wireless Internet access. Fridges and coffee/tea makers are provided. Housekeeping is provided on a daily basis.

  • Television
  • Cable channels
  • Fridge
  • Coffee maker
  • Housekeeping (daily)

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7:30 AM to 9 AM.

Fitz Club – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 10 PM

Special check-in instructions:

The front desk is open daily from 7 AM - 10 PM.
If you are planning to arrive after 10 PM, please contact the property in advance using the information on the booking confirmation.

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

The front desk at this property is open daily from 7 AM - 10 PM.
Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Airport transport is offered 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 10.00 per day.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No cots (infant beds) available
  • Only service animals are allowed

Fees

Guests will be asked to pay the following charges at the property:

  • Club Card: NZD 10 per accommodation, per stay.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 10.50 and NZD 32.00 per person (approximately)
  • Rollaway bed fee: NZD 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Rotorua Citizens Club Hotel
  • Citizens Club Hotel
  • Rotorua Citizens Club

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.