4.4 out of 5

"Simple and utilitarian but exactly what is expected at this price point. The only fault was the lack of a space near a power point where I could have ... " More

By a verified traveller on Wed 18 Jul 2018

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Hotel Description

At Rotorua Citizens Club you'll be within just a 15-minute stroll of popular places like Tamaki Maori Village and Polynesian Spa. Highlights at this hotel include a restaurant, free self parking, and a bar/lounge.

All 15 rooms feature free WiFi, TVs, and coffee/tea makers.

The restaurant, Fitz Club, is open for breakfast, lunch, and dinner. Other amenities include free WiFi in public areas and laundry facilities. Full breakfast is available daily between 7:30 AM and 9 AM. There's also the convenience of an airport shuttle.

With a stay at this Rotorua hotel, you'll be 4 km (2.5 mi) from Skyline Rotorua and 4.6 km (2.9 mi) from Lake Rotorua.

Standard Studio, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
NZ$95 per night

Standard Room, Non Smoking (Twin Room-Queen)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, Non Smoking, Shared Bathroom (Twin-Single)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Family Room, Non Smoking (Twin-Family)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Dorm Room, Non Smoking, Shared Bathroom (Double Bed)

Bed Count 4 Twin Beds Maximum Occupancy 1 Max

Standard Room, Non Smoking (Twin-Four Singles)

Bed Count 4 Twin Beds Maximum Occupancy 4 Max

Rotorua Citizens Club ratings based on 92 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Rotorua Citizens Club

Everyone (64) Couples (19) Family (9)
4 out of 5
Close to town, was ae to walk to get food in evening, would have like a toaster or microwave to cook something

Posted by on 22 Apr. 2019

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4 out of 5

Posted by on 21 Apr. 2019

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Comment from Hotel Management

22 Apr. 2019 by Citz

Thank you for your rating please do come again.

4 out of 5

Posted by on 6 Mar. 2019

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Comment from Hotel Management

4 Apr. 2019 by Citz

Thank you for your Rating

3 out of 5
Proximity to centre. Staff friendly. People oriented.

Posted by on 20 Feb. 2019

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Comment from Hotel Management

21 Feb. 2019 by Citz

Thank you for your response do call again.

4 out of 5
Nice quiet, clean and safe place to stay. The only main downsides were the lack of fans/windows in the room (it was uncomfortably hot at night) and there was nowhere you could go and make a tea/coffee (although one of the staff was nice enough to get me a cup with hot water). Would definitely stay here again

Posted by on 15 Feb. 2019

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Comment from Hotel Management

16 Feb. 2019 by Citz

Thank you for your feedback, we are considering the heat problem.

4 out of 5

Posted by on 31 Jan. 2019

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5 out of 5
Nice place. Value for money central to every thing

Posted by on 21 Jan. 2019

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Comment from Hotel Management

24 Jan. 2019 by Citz

Thank you for your comments do come and stay again

5 out of 5
Right in city centre. Really nice place to stay. Staff was great.

Posted by , from Auckland on 18 Jan. 2019

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Comment from Hotel Management

19 Jan. 2019 by Citz

Thank you for your comments do come back again.

5 out of 5
Lovely clean room , friendly staff and would return and stay again. Great price for what you get. The building is looking a little bit tied but don't let that put you off.

Posted by on 9 Jan. 2019

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Comment from Hotel Management

10 Jan. 2019 by Citz

Thank you for your feedback. We appreciate your comments.

4 out of 5
Clean hotel, close to restaurants. Can get a bit noisy is your room is on the street front.

Posted by on 30 Dec. 2018

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Comment from Hotel Management

31 Dec. 2018 by Citz

Thank you for your feedback.

About the Rotorua Citizens Club

Location 1146 Rangiuru Street, Rotorua, 3010

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Rotorua Citizens Club also features laundry facilities and a lift. Free self parking is available.

  • 15 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Lift

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Rotorua (ROT-Rotorua Regional) (9.4 km / 5.9 mi)
  • Parking: Free self parking

Room Amenities

Rotorua Citizens Club offers 15 forms of accommodation. Televisions come with cable channels. Guests can surf the web using complimentary wireless Internet access. Fridges and coffee/tea makers are provided. Housekeeping is provided on a daily basis.

  • Television
  • Cable channels
  • Fridge
  • Coffee maker
  • Housekeeping (daily)

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7:30 AM to 9 AM.

Fitz Club – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 10 PM

Special check-in instructions:

The front desk is open daily from 7 AM - 10 PM.
If you are planning to arrive after 10 PM, please contact the property in advance using the information on the booking confirmation.

24-hour airport shuttle service is available. Contact the property in advance for details. Fees may apply. Contact the property in advance to get details.

The front desk at this property is open daily from 7 AM - 10 PM.
Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Airport transport is offered 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 10.00 per day.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No cots (infant beds) available
  • Only service animals are allowed

Fees

Guests will be asked to pay the following charges at the property:

  • Club Card: NZD 10 per accommodation, per stay.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 10.50 and NZD 32.00 per person (approximately)
  • Rollaway bed fee: NZD 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Rotorua Citizens Club Hotel
  • Citizens Club Hotel
  • Rotorua Citizens Club

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.