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Rotorua Citizens Club

2.5 star property

Photo gallery for Rotorua Citizens Club

Standard Double or Twin Room, 1 Bedroom, Non Smoking (Twin Room-Queen)
Staircase
Front of property
Interior
View from room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Bar
  • Laundry room
  • Housekeeping
The current price is NZ$120
includes taxes & fees
9 June - 10 June

Explore the area

View map
1146 Rangiuru Street, Rotorua, 3010
  • Place, Eat Street
    ‪2 min walk‬
  • Place, Rotorua Night Market
    ‪3 min walk‬
  • Place, Rotorua Central Mall
    ‪10 min walk‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪10 min drive‬

Room options

View all photos for Basic Twin Room, 2 Single Beds

Basic Twin Room, 2 Single Beds

Basic Twin Room, 2 Single Beds

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Basic Room, 1 Single Bed

Basic Room, 1 Single Bed

Basic Room, 1 Single Bed

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Classic Quadruple Room, Multiple Beds

Classic Quadruple Room, Multiple Beds

Classic Quadruple Room, Multiple Beds

  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Classic Room, 2 Queen Beds

Classic Room, 2 Queen Beds

Classic Room, 2 Queen Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Room, 1 King Bed, Mobility Accessible

Classic Room, 1 King Bed, Mobility Accessible

Classic Room, 1 King Bed, Mobility Accessible

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

About the area

Rotorua

Rotorua Citizens Club places you steps from Eat Street and within a short 5-minute stroll of Kuirau Park. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .Rotorua Citizens Club is open for lunch and dinner. Added amenities include free Wi-Fi in public areas, a free manager's reception and laundry facilities. .Near this Inner City hotel, you'll find Redwoods Whakarewarewa Forest.

What's nearby

  • Eat Street - 2 min walk - 0.2 km
  • Rotorua i-SITE Visitor Centre - 3 min walk - 0.3 km
  • Rotorua Night Market - 3 min walk - 0.3 km
  • Sir Howard Morrison Performing Arts Centre - 5 min walk - 0.5 km
  • Rotorua Central Mall - 10 min walk - 0.9 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 13 min drive

Restaurants

  • ‪The Fainting Goat - ‬2 min walk
  • ‪Poco. - ‬1 min walk
  • ‪Atticus Finch - ‬3 min walk
  • ‪Black Label Bbq - ‬3 min walk
  • ‪The Thai Restaurant - ‬2 min walk

About this property

Rotorua Citizens Club

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

Rotorua Citizens Club also features laundry facilities, an ATM, and a lift. Self parking is free.

This Rotorua hotel is smoke free.

  • 15 guestrooms or units
  • Manager's reception (free)
  • Self-service laundry
  • Front desk (limited hours)
  • Pool or billiards table
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Rotorua Citizens Club offers 15 accommodations. Cable televisions are provided. This Rotorua hotel provides complimentary wireless Internet access. Guests can make use of the in-room fridges and coffee/tea makers. Housekeeping is provided on a daily basis.

Similar properties

Premium bedding, desk, iron/ironing board, free WiFi
Kuirau Park Motor Lodge
Rotorua
  • Pool
  • Parking included
  • Free Wi-Fi
  • Laundry room
3.1 out of 5, 291 reviews
The price is NZ$88
includes taxes & fees
29 June - 30 June
Kuirau Park Motor Lodge

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Hosted evening meal available on weekdays for a fee of NZD 25

Restaurants on site

  • Rotorua Citizens Club

Things to do

  • Billiards/pool table

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10 PM
Early check-in subject to availability
Early check-in fee: NZD 20.00
Late check-in subject to availability
Late check-in fee: NZD 20.00 for check-in between 10:30 AM and 12:30 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: NZD 20.00

Special check-in instructions

The front desk is open daily from 9:00 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 25.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: NZD 20.00 (subject to availability)
  • Late check-in fee: NZD 20.00 for check-in between 10:30 AM and 12:30 PM
  • Late check-out fee: NZD 20.00 (subject to availability)
  • Rollaway bed fee: NZD 25.0 per night
  • Hosted evening meal: NZD 25.00

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Rotorua Citizens Club Hotel
Citizens Club Hotel
Rotorua Citizens Club
Rotorua Citizens Club Hotel
Rotorua Citizens Club Rotorua
Rotorua Citizens Club Hotel Rotorua

Frequently asked questions

Is parking available at Rotorua Citizens Club?

Yep, Rotorua Citizens Club has a free self car park.

How much does it cost to stay at Rotorua Citizens Club?

As of 7 Jun 2026, prices found for a 1-night stay for 2 adults at Rotorua Citizens Club on 9 Jun 2026 start from NZ$120, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Rotorua Citizens Club?

No, Rotorua Citizens Club does not offer an airport shuttle service.

Is there a bar or restaurant at Rotorua Citizens Club?

Yep, they've got a lounge bar and an onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at Rotorua Citizens Club?

Check-in begins at 2 PM. Check-out time is 10 AM.

Are pets allowed at Rotorua Citizens Club?

No, only service animals are allowed.

Is there a golf course on site at Rotorua Citizens Club?

There isn't one on site, but Government Gardens Golf is a short 11-minute walk away.

Rotorua Citizens Club Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 208 out of 586 reviews
Rating 8 - Good. 244 out of 586 reviews
Rating 6 - Okay. 83 out of 586 reviews
Rating 4 - Poor. 26 out of 586 reviews
Rating 2 - Terrible. 25 out of 586 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Sharlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay and needs met.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Ben

Liked: Amenities, property conditions & facilities
Perfect for a one night stay.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Vineet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location. Fre Parking. Lots of Dining Options.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, amenities
I found the staff to be extremely friendly and helpful. The hotel is in a great location, very central to everything in Rotorua (restaurants, nationwide bus stop, etc). The furnishings are a bit dated which gives the interior a slightly tired feel but the facilities are clean and well cared for. The internet speed impressed me and I was able to work remotely, including uploading/downloading large files.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay, basic but just what we needed.
Stayed 3 nights in Jan 2025
Verified

6/10 Okay

Andrew

Staff were fine, business like. More a Hostel feel even if a solo room. Dated feel, very basic. No AC, fans. Comfortable bed, shower worked okay. No individual lamps, just two bare ceiling tubes. Made it feel like a barracks….proper lighting is comforting…this was institutional.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Alvin

Liked: Amenities
Good place to stay
Stayed 1 night in Jun 2024
Verified

2/10 Terrible

Rhiannon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was dirty (dead bugs in the window, gross looking stains on the curtains cob webs on the walls) no warning that the lift was broke and was not offered any help (solo traveler woth a mobility aid) to get my bags up the two flights of stairs.
Cobwebs on the walls
No shelves in the mini fridge
Dead bugs in the window
Gross brown stains on curtains
Stayed 3 nights in Feb 2026
Verified

6/10 Okay

Rochelle

It is a cosy warm pl to stay
Stayed 1 night in Feb 2025
Verified

2/10 Terrible

Jairo

Disliked: Cleanliness
Room was not clean, amenities
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the room and the location. Bar downstairs and dining options nearby as well.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Marlene

Liked: Cleanliness, property conditions & facilities, room comfort

club for the locals ,welcoming to the traveler

Very relaxed comfortable place Easy walk to great resturants, the bus and tourist info headquarters.
Stayed 3 nights in Feb 2025
Verified

2/10 Terrible

Dush

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room was located right on top of the bar area where a band was playing till 11.00pm. So couldn’t really get sleep before my event the next day. The room was hot and no aircon meant a restless sleep. The window was close to the main road and there people out on the street till early morning. The water stopped working at 10.30pm. We had not water to the room. Could be the storm causing issues with pumps. It was resolved by the morning.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Location is excellent
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Rahera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, all amenities close
Stayed 2 nights in Jan 2024
Verified

8/10 Good

Elina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The accommodation is basic but clean and in a great central location in Rotorua. At the time I was staying there, there did not seem to be many guests, so it was also very calm.
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Pamela

Liked: Cleanliness, staff & service
Great for a one-night stopover.
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient to restaurants, shopping, and parks. Able to go out for runs and walks with the kids. Great price for a great location!
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great bunch of people that work there and club members were very welcoming. We had lots planned in Rotorua and was great for a cheap bed for the night.
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

THOMAS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
stayed there before an would return again
Stayed 2 nights in Feb 2024
Verified

2/10 Terrible

Shuo

Disliked: Property conditions & facilities
Very small room and very dirty! No air conditioning, even no hot water for shower ………. horrible!!!
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Kenji

Liked: Cleanliness
Not bad for just staying.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, walking distance from the volcanic park and restaurants. Highly recommend!
Stayed 1 night in Jan 2024
Verified

6/10 Okay

M

Liked: Staff & service

Good stay

It was fine , value for money , Ground floor Pub was nice with live music that was the highlight , staff is friendly
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s great location But noisy at night
Stayed 2 nights in May 2025