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3.8 out of 5

"Nothing worked, they were loading a skip right outside our window and thought this was ok but worst of all was the breakfast, a disgrace. " More

By a verified traveller on Mon 18 Dec 2023

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Hotel Description

A luxury stay in the heart of Rotorua awaits you at Millennium Hotel Rotorua. Within steps you'll find Government Gardens and Rotorua Arts Village. Highlights at this eco-certified hotel include 2 restaurants, 2 spa tubs, and a full-service spa.

A relaxing day at Millennium Spa can include deep-tissue massages, body wraps, and body scrubs along with aromatherapy and mani/pedis. The restaurant, Restaurant Nikau, serves local and international cuisine and is open for dinner. Bar Zazu is the hotel's own bar, serving drinks along with lunch and light fare. Enjoy the indoor swimming pool, gym, and kids' swimming pool. Other amenities include free WiFi in public areas, a conference center, and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10 AM and on weekends between 6:30 AM and 10:30 AM. There's also the convenience of free valet parking.

Places within a 5-minute walk of this 4.5-star Rotorua hotel include Tamaki Maori Village and Polynesian Spa.

Superior 2 Queen

Bed Count 2 Queen Beds Maximum Occupancy 3 Max
NZ$174* Per night/room 13 Apr. - 14 Apr.

Deluxe King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Twin - 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Superior King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Queen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Lakefacing 2 Queen

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Millennium Hotel Rotorua ratings based on 185 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Millennium Hotel Rotorua

Everyone (82) Couples (32) Family (48)
3 out of 5
Nothing worked, they were loading a skip right outside our window and thought this was ok but worst of all was the breakfast, a disgrace.

Posted by on 18 Dec. 2023

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Comment from Hotel Management

4 Feb. 2024 by Your team here at Millennium Rotorua.

Kia ora Barbara. Thank you very much for the time taken to leave us this feedback. We deeply apologise about the points you have mentioned. With regards to the skip bin, we are currently undergoing renovations and we sincerely apologise if this had not been mentioned to you upon check in. Will look into and review our breakfast buffet to see which areas may need improving. We hope to host you again in the near future.

4 out of 5
The Millennium Hotel Rotorua provided my wife and I a quiet relaxing room (home away from home) to celebrate our wedding anniversary. Centrally located near shopping, eateries and recreational facilities. Happy to recommend.

Posted by on 11 Dec. 2023

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Comment from Hotel Management

4 Feb. 2024 by Your team here at Millennium Rotorua.

Kia ora Robert. Thank you so very much for the time taken to leave us this wonderful feedback. Very glad to hear that you enjoyed your stay here with us and would really appreciate if you do recommend our hotel to others. We hope to host you again in the near future.

5 out of 5

Posted by on 8 Dec. 2023

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Comment from Hotel Management

4 Feb. 2024 by Your team here at Millennium Rotorua.

Kia ora Dane. Thank you so very much for your awesome review. We hope to welcome you back again.

5 out of 5
Overall stay was pleasant. The room was average as expected in hotels here in NZ. The location was great as it is situated within the city and close to the events centre. The only concerns are 1) the room was service but rubbish bin was not emptied 2) the telephone was working but when trying to contact reception it did not work 3) both problems were reported to the reception staff that time and told me that someone from housekeeping and maintenance will come and fix the problems mentioned but nobody came Apart from those, our stay was comfortable. Thank you.

Posted by on 24 Oct. 2023

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5 out of 5
This is a lovely property great location literally across the road from the Polynesian spa also a great experience. Would have loved a kitchenette or even just a sink and microwave.

Posted by on 31 Aug. 2023

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Comment from Hotel Management

15 Sep. 2023 by Millennium Rotorua

Hi Kim, thank you for leaving us a review. We are happy to see you enjoyed your stay with us.

5 out of 5
Really enjoyed my stay. Everything is in good condition. Reasonably quiet. Hotel has its own hot water swimming pool.

Posted by on 10 Aug. 2023

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Comment from Hotel Management

12 Aug. 2023 by Millennium Rotorua

Kia Ora Kate, thank you for leaving us a review. We are very happy to see you enjoyed your stay with us, and hope you have you back in future.

4 out of 5

Posted by on 10 Jul. 2023

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Comment from Hotel Management

18 Jul. 2023 by Millennium Rotorua

Kia Ora Lydene, thank you for taking the time to leave us a review. We are happy to see you enjoyed your stay with us.

5 out of 5
Breakfast was good

Posted by on 9 Jul. 2023

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Comment from Hotel Management

18 Jul. 2023 by Millennium Rotorua

Kia Ora Bhimsen, thank you for taking the time to leave us a review.

2 out of 5
The check in process took more than 30mins. First the room key card didnt work, then when we accessed the room it wasnt what we'd booked (one bed rather than two). Each time we went back to the main counter we had to wait in line for others to finish. Frustrating.

Posted by on 25 Jun. 2023

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Comment from Hotel Management

29 Jun. 2023 by Millennium Rotorua

Kia Ora Mark, thank you for taking the time to leave us a review.

5 out of 5
Excellent staff, everyone was friendly and assisted with concerns. Great experience.

Posted by on 5 Jun. 2023

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Comment from Hotel Management

6 Jun. 2023 by Millennium Rotorua

Kia Ora Anna, thank you for taking the time to leave us a review. We are very happy to hear our staff provided you with a good experience.

About the Millennium Hotel Rotorua

Location 1270 Hinemaru Street, Rotorua, 3010

Property Features

Millennium Hotel Rotorua offers its guests a full-service spa, 2 spa tubs, an indoor pool, and a fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A business center and meeting rooms are available. A children's pool, spa services, and tour/ticket assistance are also featured at the luxury Millennium Hotel Rotorua. Limited free parking is available on a first-come, first-served basis. This 4.5-star Rotorua hotel is smoke free.

  • 1 building
  • 227 guestrooms or units
  • 5 levels
  • 2 dining venues
  • Meeting rooms
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Number of indoor pools - 1
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , Parking (limited spaces)

Transport

  • Parking: Free valet parking and self parking

Room Amenities

Millennium Hotel Rotorua offers 227 accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with premium satellite channels. Bathrooms include complimentary toiletries and hair dryers. This Rotorua hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • LCD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Free tea bags/instant coffee
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10 AM and on weekends from 6:30 AM to 10:30 AM.

Restaurant Nikau - This restaurant specializes in local and international cuisine and serves dinner only. Reservations are required.

Poolside Brassiere - This poolside brasserie specializes in local cuisine and serves breakfast and lunch. Open daily.

Bar Zazu - This bar specializes in local and international cuisine and serves lunch and light fare. Open daily.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 2
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Massages
  • Hot stone massage
  • Deep tissue massage

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, mobile payments, Alipay, and WeChat Pay. Cash is not accepted. This property uses geothermal energy, plus eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium).

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Smoke detector
  • Renewable energy source - geothermal
  • LGBTQIA friendly
  • Mobile payments
  • Alipay
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Clean. We Care. We Welcome. (Millennium)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • WeChat Pay

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 40 for adults and NZD 20 for children
  • Credit card charges are subject to a surcharge of 2.7 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Millennium Hotel Rotorua
  • Millennium Rotorua
  • Rotorua Millennium Hotel
  • Millennium Hotel Rotorua Hotel
  • Millennium Hotel Rotorua Rotorua
  • Millennium Hotel Rotorua Hotel Rotorua

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

  • Qualmark

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 star plus and is displayed on this page as 4.5 stars.

Official New Zealand Rating provided by Qualmark®

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.