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3.8 out of 5

"The Spa massages and treatments are amazing! Kids loved the massive pool and were always swimming. " More

By a verified traveller on Sun 23 Aug 2020

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Hotel Description

A luxury stay in the heart of Rotorua awaits you at Millennium Hotel Rotorua. Within steps you'll find Rotorua Arts Village and Tamaki Maori Village. Highlights at this family-friendly hotel include 2 restaurants, a full-service spa, and an indoor swimming pool.

You can enjoy LCD TVs with satellite channels, and all 227 rooms feature free WiFi, free wired Internet, and safes. Refrigerators and round-the-clock room service make in-room dining easy, and minibars provide refreshments. Hair dryers, phones, and irons/ironing boards are also available.

A relaxing day at Millennium Spa can include deep-tissue massages, body wraps, and facials along with aromatherapy and mani/pedis. The restaurant, Restaurant Nikau, serves local and international cuisine and is open for dinner. Bar Zazu is the hotel's own bar, serving drinks along with lunch and light fare. Enjoy the fitness center and kids' swimming pool. Business amenities include a conference center and a business center. Added amenities include free WiFi in public areas and laundry facilities. Cooked-to-order breakfast is available on weekdays between 6:30 AM and 10 AM and on weekends between 6:30 AM and 10:30 AM. There's also the convenience of free valet parking.

Attractions within a 10-minute drive of this 4.5-star Rotorua hotel include Polynesian Spa and Skyline Rotorua.

Superior 2 Queen

Bed Count 2 Queen Beds Maximum Occupancy 3 Max
NZ$139* Per night/room 26 Oct. - 27 Oct.

Deluxe King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Queen

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Lakefacing 2 Queen

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Club King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Lakefacing King

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Millennium Hotel Rotorua ratings based on 215 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Millennium Hotel Rotorua

Everyone (144) Couples (23) Family (37)
5 out of 5

Posted by on 13 Sep. 2020

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4 out of 5

Posted by on 10 Sep. 2020

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5 out of 5
The Spa massages and treatments are amazing! Kids loved the massive pool and were always swimming.

Posted by , from Rotorua on 23 Aug. 2020

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4 out of 5
Room was quiet as well as nice and tidy, bit of a walk to get to the room and in summer view of the lake would definitely be blocked by the trees out front (3rd floor room). Buffet breakfast was delicious and had a great selection (maybe add some croissants and danish pastries). Booked in for a massage and it was very relaxing. Only complaint we had was when we went to check-in (approx 8pm) it took about 5-10mins for someone to be at the front desk (no bell was out front and there seemed to be people in the back room but didn't come out) a concierge finally came from down the hall but didn't greet us at all until he got to the desk and wasn't overly welcoming; however the concierge at the desk when we checked out was very welcoming.

Posted by , from Hamilton, New Zealand on 3 Aug. 2020

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Comment from Hotel Management

15 Aug. 2020 by Duty Manager

Hi there, I do apologise for the issues you have encountered during your stay with us, I thanked you for some great comments, rest assured I have passed on to the staff that were involved. Enjoy the rest of your travel in NZ! Keep safe.

5 out of 5

Posted by on 30 Jul. 2020

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Comment from Hotel Management

15 Aug. 2020 by Duty Manager

Thank you for your feedback,

3 out of 5
Booked a superior room but unfortunately there was nothing superior about this room. There is no sound proofing whatsoever, so we could hear a nearby pubs or party music till 2am and also thumping footsteps from the room above. There was also no information booklet in the room. No shampoo and conditioner in the shower. The net curtain was ripped. And the door handle of the room next to us was non existent. Other than that the bed was really comfy. And this motel is in a great location - easy walk to the Polynesian hot pools and to town for yummy food

Posted by , from New Plymouth on 26 Jul. 2020

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Comment from Hotel Management

15 Aug. 2020 by Duty Manager

Thank you for your feedback, I do apologise about this, rest assured our management team will be taking some further investigation during the issues with your stay. Enjoy the rest of your travel in NZ.

5 out of 5

Posted by on 22 Jul. 2020

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Comment from Hotel Management

15 Aug. 2020 by Reception team

Thank you for your feedback.

4 out of 5

Posted by on 12 Jul. 2020

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Comment from Hotel Management

23 Jul. 2020 by Management

Thank you for your feedback.

5 out of 5
comfortable beds, warm hallways and rooms, warm pool

Posted by , from Tauranga, NZ on 9 Jul. 2020

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Comment from Hotel Management

23 Jul. 2020 by Management

Thank you for your feedback.

5 out of 5

Posted by on 8 Jul. 2020

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Comment from Hotel Management

23 Jul. 2020 by Management

Thank you for your feedback.

About the Millennium Hotel Rotorua

Location 1270 Hinemaru Street, Rotorua, 3010

Property Features

Millennium Hotel Rotorua offers its guests a full-service spa, an indoor pool, and a fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite business center. A children's pool, spa services, and tour/ticket assistance are also featured at the luxury Millennium Hotel Rotorua. Limited free parking is available on a first-come, first-served basis. This 4.5-star Rotorua hotel is smoke free.

  • 1 building
  • 227 guestrooms or units
  • 5 levels
  • 2 dining venues
  • Bar or lounge
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , Parking (limited spaces)

Transport

  • Airport: Rotorua (ROT-Rotorua Regional) (8.6 km / 5.3 mi)
  • Parking: Free valet parking and self parking

Room Amenities

Millennium Hotel Rotorua offers 227 accommodations with minibars and safes. 32-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Rotorua hotel provides complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Electric kettle
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10 AM and on weekends from 6:30 AM to 10:30 AM.

Restaurant Nikau - This restaurant specializes in local and international cuisine and serves dinner only. Reservations are required.

Brassiere Poolside - This poolside brasserie specializes in local cuisine and serves breakfast and lunch. Open daily.

Bar Zazu - This bar specializes in local and international cuisine and serves lunch and light fare. Open daily.

24-hour room service is available.

Spa Services

  • Hot stone massage
  • Deep tissue massage
  • Number of treatment rooms 2
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

This property accepts WePay and Alipay for all bookings where payment for the stay will be made on site instead of at the time of booking and for onsite purchases, including incidentals.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.The property affirms that it follows sanitization practices of We Clean. We Care. We Welcome. (Millennium) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Masks are not compulsory at the property
  • Temperature checks are not available to guests
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Clean. We Care. We Welcome. (Millennium)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: NZD 28 for adults and NZD 14 for children (approximately)
  • Credit card charges are subject to a surcharge of 2.7 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Millennium Hotel Rotorua
  • Millennium Rotorua
  • Rotorua Millennium Hotel
  • Millennium Hotel Rotorua Hotel
  • Millennium Hotel Rotorua Rotorua
  • Millennium Hotel Rotorua Hotel Rotorua

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • Qualmark

National Rating

This Hotel property is rated 4 star plus.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.