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3.8 out of 5

"Nothing special, to be honest the meal in the restaurant was average. " More

By a verified traveller on Wed 16 Jun 2021

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Hotel Description

A luxury stay in the heart of Rotorua awaits you at Millennium Hotel Rotorua. Within steps you'll find Rotorua Arts Village and Tamaki Maori Village. Highlights at this family-friendly hotel include 2 restaurants, 2 spa tubs, and a full-service spa.

You can enjoy LCD TVs with satellite channels, and all 227 rooms feature free WiFi, safes, and hair dryers. Refrigerators, phones, and irons/ironing boards are also available.

A relaxing day at Millennium Spa can include deep-tissue massages, body wraps, and facials along with aromatherapy and mani/pedis. The restaurant, Restaurant Nikau, serves local and international cuisine and is open for dinner. Bar Zazu is the hotel's own bar, serving drinks along with lunch and light fare. Enjoy the indoor swimming pool, fitness center, and kids' swimming pool. Business amenities include a conference center and a business center. Added amenities include free WiFi in public areas and laundry facilities. Cooked-to-order breakfast is available on weekdays between 6:30 AM and 10 AM and on weekends between 6:30 AM and 10:30 AM. There's also the convenience of free valet parking.

Attractions within a 15-minute drive of this 4.5-star Rotorua hotel include Polynesian Spa and Skyline Rotorua.

Superior 2 Queen

Bed Count 2 Queen Beds Maximum Occupancy 3 Max
NZ$148* Per night/room 30 Jun. - 1 Jul.

Deluxe King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Queen

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Lakefacing 2 Queen

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Club King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Lakefacing King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Millennium Hotel Rotorua ratings based on 209 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Millennium Hotel Rotorua

Everyone (127) Couples (26) Family (40)
3 out of 5
Nothing special, to be honest the meal in the restaurant was average.

Posted by on 16 Jun. 2021

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4 out of 5
Great pool for the kids. Great buffet breakfast.

Posted by on 1 May 2021

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4 out of 5
close to eat street and spa

Posted by on 19 Apr. 2021

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3 out of 5
Clean, tidy, lots of space

Posted by on 5 Apr. 2021

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4 out of 5

Posted by on 3 Apr. 2021

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4 out of 5
The distance from pool and other amenities where our room was situated.

Posted by on 21 Feb. 2021

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Comment from Hotel Management

10 Mar. 2021 by Duty Manager

Thank you for your feedback, Stay safe and we hope to see you soon again.

4 out of 5

Posted by on 19 Feb. 2021

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Comment from Hotel Management

10 Mar. 2021 by Duty Manager

Thank you very much.

2 out of 5
Good location. Kept waiting for an hour at check in as our room wasn't ready. Ordered poolside snack which came with dirty cutlery and dry cheese. Woken at 1.30am with a porter unlocking our room and coming in with new guests - had the wrong room. My kids were so frightened. The porter then came back at 2am knocking on our door to apologise...I was furious. A number of guests at the pool were swimming in street clothes,hogging the pool with volleyball and had their music blaring. No respect for other residents and the staff did nothing about it. Not impressed.

Posted by on 9 Feb. 2021

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Comment from Hotel Management

3 Apr. 2021 by Management

Thank you for taking the time to post your feedback. I apologize for the issues faced during your stay. You comments have been passed to the respective head of departments for follow up.

4 out of 5
Great staff,friendly service, nothing is a huge issue to sort or resolve. Loved being able to have a spa and swim after dinner without too many children. I have stayed with the Millennium on many occassions and thoroughly enjoyed my experience. See you next time team.

Posted by on 28 Jan. 2021

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Comment from Hotel Management

10 Mar. 2021 by Duty Manager

Thank you very much for your wonderful feedback, we hope to see you soon again. Keep safe!

4 out of 5
Very accommodating with bike and fridge storage. Also after check out storage.

Posted by on 18 Jan. 2021

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Comment from Hotel Management

10 Mar. 2021 by Duty Manager

Thank you very much, we hope to see you again. Stay safe!

About the Millennium Hotel Rotorua

Location 1270 Hinemaru Street, Rotorua, 3010

Property Features

Millennium Hotel Rotorua offers its guests a full-service spa, 2 spa tubs, an indoor pool, and a fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite business center. A children's pool, spa services, and tour/ticket assistance are also featured at the luxury Millennium Hotel Rotorua. Limited free parking is available on a first-come, first-served basis. This 4.5-star Rotorua hotel is smoke free.

  • 1 building
  • 227 guestrooms or units
  • 5 levels
  • 2 dining venues
  • Bar or lounge
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , Parking (limited spaces)

Transport

  • Airport: Rotorua (ROT-Rotorua Regional) (8.6 km / 5.3 mi)
  • Parking: Free valet parking and self parking

Room Amenities

Millennium Hotel Rotorua offers 227 accommodations with safes and hair dryers. 32-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries. This Rotorua hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • LCD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Electric kettle
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Free tea bags/instant coffee

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10 AM and on weekends from 6:30 AM to 10:30 AM.

Restaurant Nikau - This restaurant specializes in local and international cuisine and serves dinner only. Reservations are required.

Poolside Brassiere - This poolside brasserie specializes in local cuisine and serves breakfast and lunch. Open daily.

Bar Zazu - This bar specializes in local and international cuisine and serves lunch and light fare. Open daily.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 2
  • Manicures and pedicures
  • Body wraps
  • Aromatherapy treatments
  • Massages
  • Hot stone massage
  • Deep tissue massage

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

This property accepts WePay and Alipay for all bookings where payment for the stay will be made on site instead of at the time of booking and for onsite purchases, including incidentals.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and mobile payments. Cash is not accepted. This property uses geothermal energy. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Renewable energy source - geothermal
  • LGBTQIA friendly
  • Mobile payments
  • Alipay
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Clean. We Care. We Welcome. (Millennium)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: NZD 28 for adults and NZD 14 for children (approximately)
  • Credit card charges are subject to a surcharge of 2.7 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Millennium Hotel Rotorua
  • Millennium Rotorua
  • Rotorua Millennium Hotel
  • Millennium Hotel Rotorua Hotel
  • Millennium Hotel Rotorua Rotorua
  • Millennium Hotel Rotorua Hotel Rotorua

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green / Sustainable Property
This property participates in Qualmark, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 star plus and is displayed on this page as 4.5 stars.

Official New Zealand Rating provided by Qualmark®

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.