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3.8 out of 5

"comfortable beds, warm hallways and rooms, warm pool " More

By a verified traveller on Thu 09 Jul 2020

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Hotel Description

A luxury stay in Rotorua awaits you at Millennium Hotel Rotorua. Within steps you'll find Rotorua Arts Village and Tamaki Maori Village. Highlights at this family-friendly hotel include 2 restaurants, a full-service spa, and an indoor swimming pool.

You can enjoy LCD TVs with satellite channels, and all 227 rooms feature free WiFi, free wired Internet, and safes. Refrigerators and round-the-clock room service make in-room dining easy, and minibars provide refreshments. Hair dryers, phones, and irons/ironing boards are also available.

A relaxing day at Millennium Spa can include deep-tissue massages, body wraps, and facials along with aromatherapy and mani/pedis. The restaurant, Restaurant Nikau, serves local and international cuisine and is open for dinner. Bar Zazu is the hotel's own bar, serving drinks along with lunch and light fare. Enjoy the fitness center and kids' swimming pool. Business amenities include a conference center and a business center. Added amenities include free WiFi in public areas and laundry facilities. Cooked-to-order breakfast is available on weekdays between 6:30 AM and 10 AM and on weekends between 6:30 AM and 10:30 AM. There's also the convenience of free valet parking.

Attractions within a 10-minute drive of this 4.5-star Rotorua hotel include Polynesian Spa and Skyline Rotorua.

Superior 2 Queen

Bed Count 2 Queen Beds Maximum Occupancy 3 Max
NZ$140* Per night/room 23 Jul. - 24 Jul.

Deluxe King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Queen

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Lakefacing 2 Queen

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Club King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Lakefacing King

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Millennium Hotel Rotorua ratings based on 217 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Millennium Hotel Rotorua

Everyone (149) Couples (23) Family (37)
5 out of 5
comfortable beds, warm hallways and rooms, warm pool

Posted by , from Tauranga, NZ on 9 Jul. 2020

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5 out of 5

Posted by on 8 Jul. 2020

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3 out of 5
It looks modern from the outset but rooms are a bit dated. My room wasn’t completely made when I checked in

Posted by , from Wellington NZ on 20 Jun. 2020

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Comment from Hotel Management

22 Jun. 2020 by Marissa

Hi there, I'm very sorry about the inconvenienced caused during your stay with us, rest assured I have follow this up with the staff involved. I hope you enjoy your the rest of your travel in NZ. Management Team!

4 out of 5
The bed was uncomfortable abit lumpy also it created a lot of heat

Posted by on 9 Jun. 2020

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Comment from Hotel Management

22 Jun. 2020 by Marissa

Hi there, I'm sorry that our bed did not suits your expectation. We will double check the bed that you were in just to make sure that it is still in a good condition. Hope you enjoy the rest of you travel in NZ. Kia Kaha!

2 out of 5

Posted by on 8 Jun. 2020

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4 out of 5

Posted by on 7 Jun. 2020

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2 out of 5
When I arrived my booking was showing as 'cancelled' even though I hadn't cancelled it. Took 35mins for them to check me in. I'd booked a superior room which said 3 double beds on Wotif, yet I ended up with a room with 2 queen beds. Hot pools, gym and spa were all closed. Only 1 restaurant open. Rooms and facilities were all nice and clean.

Posted by on 17 May 2020

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Comment from Hotel Management

18 May 2020 by Management

Thank you for taking the time to share your experience. We apologize for the mix up with your booking. We are having to run limited facilities so that we are positive we can fulfil our obligations under alert level 2 for COVID -19. We apologise that this impacted your stay and hope that we can host you again in the future when things have returned to normal.

4 out of 5
Unique by its surroundings but doesnt have anything in particular that is different from any other hotel

Posted by on 22 Mar. 2020

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Comment from Hotel Management

14 Apr. 2020 by Reservations

Thanks for staying with us. We appreciate your feedback!

5 out of 5
The young lady on the desk that checked us in was delightful and very efficient. The hotel was very clean and in good condition. We en;joyed our stay and would come back without hesitation.

Posted by on 21 Mar. 2020

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Comment from Hotel Management

14 Apr. 2020 by Reservations

Thank you for your feedback, it will be shared with the front desk staff. Glad you enjoyed your stay.

2 out of 5
Poor wifi - didn’t work at all in bed room. Surprised to see a hotel bar close at 10.30 pm, just as we returned after long day out.

Posted by on 19 Mar. 2020

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Comment from Hotel Management

14 Apr. 2020 by Reservations

Thank you for your feedback. We will be addressing your concerns

About the Millennium Hotel Rotorua

Location 1270 Hinemaru Street, Rotorua, 3010

Property Features

Millennium Hotel Rotorua offers its guests a full-service spa, an indoor pool, and a fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite business center. A children's pool, spa services, and tour/ticket assistance are also featured at the luxury Millennium Hotel Rotorua. Limited free parking is available on a first-come, first-served basis. This 4.5-star Rotorua hotel is smoke free.

  • 1 building
  • 227 guestrooms or units
  • 5 levels
  • 2 dining venues
  • Bar or lounge
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , Parking (limited spaces)

Transport

  • Airport: Rotorua (ROT-Rotorua Regional) (8.6 km / 5.3 mi)
  • Parking: Free valet parking and self parking

Room Amenities

Millennium Hotel Rotorua offers 227 accommodations with minibars and safes. 32-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Rotorua hotel provides complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Electric kettle
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10 AM and on weekends from 6:30 AM to 10:30 AM.

Restaurant Nikau - This restaurant specializes in local and international cuisine and serves dinner only. Reservations are required.

Brassiere Poolside - This poolside brasserie specializes in local cuisine and serves breakfast and lunch. Open daily.

Bar Zazu - This bar specializes in local and international cuisine and serves lunch and light fare. Open daily.

24-hour room service is available.

Spa Services

  • Hot stone massage
  • Deep tissue massage
  • Number of treatment rooms 2
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

This property accepts WePay and Alipay for all bookings where payment for the stay will be made on site instead of at the time of booking and for onsite purchases, including incidentals.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place and guests are provided with hand sanitizer.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Guests are provided with free hand sanitiser
  • UnionPay
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: NZD 28 for adults and NZD 14 for children (approximately)
  • Credit card charges are subject to a surcharge of 2.7 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Millennium Hotel Rotorua
  • Millennium Rotorua
  • Rotorua Millennium Hotel
  • Millennium Hotel Rotorua Hotel
  • Millennium Hotel Rotorua Rotorua
  • Millennium Hotel Rotorua Hotel Rotorua

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • Qualmark

Promotions

Massage Offer

Book a stay in a "Superior Lakeview Twin - Something for Everyone" or "Superior Twin - Something for Everyone" room type for travel now - July 23, 2020, and receive a 30-minute massage at The Spa (once per stay).


Full details provided at check-in. Spa appointment may be required. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 star plus and is displayed on this page as 4.5 stars.

Official New Zealand Rating provided by Qualmark®

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.