4.4 out of 5

"Great location with easy walk to the lake, shops & restaurants. Manager very friendly. Room clean, comfortable & had everything that's needed. Great v ... " More

By a verified traveller on Sun 26 Aug 2018

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Hotel Description

Rotorua Motel places you at the center of Rotorua, close to popular attractions like Tamaki Maori Village and Polynesian Spa. Highlights at this Art Deco motel include 2 spa tubs, an outdoor swimming pool, and free self parking.

You can enjoy flat-screen TVs with digital channels, and all 15 rooms feature free WiFi, balconies or patios, and coffee/tea makers. In-room dining is easy with amenities like fridges and microwaves. Additionally, free local calls and desks are available.

This motel offers free WiFi in public areas, a terrace, and a garden. Other amenities include barbecues, express check-in, and tour/ticket assistance. Each morning continental breakfast is served between 12:30 PM and 1 PM. There's also the convenience of limited parking.

Near this 3.5-star Rotorua motel, you'll find Skyline Rotorua.

Economy Studio

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
NZ$128 per night

Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

Economy Room, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Superior Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Studio (with Kitchen)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Economy Studio, 1 Queen Bed, Hot Tub

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Rotorua Motel ratings based on 98 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Rotorua Motel

Everyone (55) Couples (25) Business (1) Family (17)
2 out of 5
the Motel was nothing like what it was on Wotif, to be honest it wasn’t what the pictures portrayed it to be.

Posted by on 11 Dec. 2018

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Comment from Hotel Management

19 Dec. 2018 by ROTORUA MOTEL

Hi, Don't know which room you have stayed, and where is the difference you have found between the pictures and the room you have stayed, please noticed, we have different room type in the motel, not every room is the same, we have room picture matched it's own room type.

5 out of 5
Great suite with plenty of room, friendly staff and we loved being just off the main street.

Posted by on 8 Dec. 2018

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4 out of 5
Not a new building but adequate and mostly clean although carpet could do with replacing. Very good bed and shower. Very friendly pleasant host. Convenient location.

Posted by on 14 Sep. 2018

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4 out of 5
Nice motel close to centre of town. Clean and warm room.

Posted by on 11 Sep. 2018

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4 out of 5
Great location with easy walk to the lake, shops & restaurants. Manager very friendly. Room clean, comfortable & had everything that's needed. Great value for money.

Posted by on 26 Aug. 2018

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2 out of 5
This is a basic motel which is in need of upgrading. Facilities are tired. Wotif images flatter. Certainly not worth the $150 full price,

Posted by on 31 Jul. 2018

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Comment from Hotel Management

4 Aug. 2018 by ROTORUA MOTEL

Hi Anonymous, Please provide your booking details with name and room number, and also where are the differences between the photos and the room you have stayed, you must be mixed up some other accommodation with our motel, because the price you were mentioned, we never had that price on the market. Regards ROTORUA MOTEL

5 out of 5
Very pleasant room with microwave, jug & toaster available. Beds were comfy and television had sport & movie selections. Very nice motel for the price range.

Posted by , from Mackay, Nth Qld, Australia on 2 Jul. 2018

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5 out of 5
pleasant stay, nice and tidy . Also friendly staff

Posted by on 24 Jun. 2018

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5 out of 5
Was only there for the night but the service was great. Room was clean and warm. Would stay there again next time we're in Rotorua

Posted by on 15 Jun. 2018

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2 out of 5
On arriving at the motel the manager showed us our room which was up a long flight of very steep stairs. I said that the room is unsuitable as I have very sore knees and they are being operated on in two to three weeks. The manager did not even try to listen to me and said that was our room. We were there early afternoon and not everybody had booked in for the day and I saw several people booked into ground floor rooms after we were given our room. I got the manager to carry my suitcase up to my room and then spent the next several days struggling up and down the stairs with no effiot to remedy my problem with the stairs. It was very disapionting

Posted by , from Southland on 10 Apr. 2018

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Comment from Hotel Management

12 Apr. 2018 by Kevin

Dear customer, Please be fair when you leave the reviews to any motel or hotel, first, when you booking the room, there are some photos of our motel on the website, shows our building have 2 levels, you can always put your request when you booking the room, some customers prefer upstairs, some prefer downstairs, we can not make a guess to every customer if customer did not mentioned. Second, when motel or hotel fully booked, not every customer stay the same type of room and same lengths of stay, you have booked 3nights of certain type of room for 2 people, and your room capacity can only take 2 people, do you think we can move you to the family room for 4people and let 4 people's family stay in your room? Like you said, we do help you for your luggage move to you room, If we can change you to downstairs we will definitely do it for you, however, just to be fair for every other customers, and our motel, is this really our fault?

Property Features

Rotorua Motel offers its guests 2 hot tubs and an outdoor pool. WiFi is free in public spaces. A terrace, tour or ticket assistance, and a BBQ are also featured at Rotorua Motel. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this Art Deco Rotorua motel.

  • 1 building
  • 15 guestrooms or units
  • 2 levels
  • Built in 1974
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Express check-in
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Rotorua (ROT-Rotorua Regional) (8.3 km / 5.2 mi)
  • Parking: Free self parking

Room Amenities

Rotorua Motel offers 15 forms of accommodation with coffee/tea makers and blackout curtains. Rooms open to balconies or patios. Flat-screen televisions come with premium digital channels. Guests can make use of the in-room fridges and microwaves. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

  • Private balcony or patio
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Fridge
  • Microwave
  • Coffee maker
  • Kitchenware
  • Housekeeping (daily)
  • Local calls (free)
  • Telephone
  • Desk
  • Blackout drapes

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 12:30 PM to 1 PM.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 9 PM

Special check-in instructions:

The front desk is open daily from 7:30 AM until 9 PM
If you are planning to arrive after 9 PM, please contact the property in advance using the information on the booking confirmation.

The front desk at this property is open daily from 7:30 AM - 9 PM
Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: NZD 15 for adults and NZD 15 for children (approximately)
  • Late check-in fee: NZD 40 for check-in after 9 PM
  • On-site credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Rotorua Motel
  • Anns Volcanic Hotel

You should know

  • Pool access available from 8 AM to 8:30 PM.
  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.