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3.9 out of 5

"Excellent staff, friendly and so helpful. Very helpful. " More

By a verified traveller on Sun 09 Feb 2020

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Hotel Description

Sudima Lake Rotorua places you in the center of Rotorua, within a short 5-minute stroll of Polynesian Spa and Tamaki Maori Village. Highlights at this hotel include a restaurant, an indoor swimming pool, and free self parking.

You can enjoy free WiFi, TVs, and in-room childcare, featured in all 247 rooms. Refrigerators and round-the-clock room service make in-room dining convenient. You'll find nice touches like free toiletries and pillow menus to enhance your stay. Safes, hair dryers, and phones are also available.

The restaurant, Okareka Restaurant, is open for breakfast, lunch, and dinner. Okareka Bar is the hotel's own bar. Additionally, you'll find free WiFi in public areas and laundry facilities. Each morning buffet breakfast is served between 6:00 AM and 10 AM.

Places within a 15-minute drive of this 4-star Rotorua hotel include Redwoods Whakarewarewa Forest and Skyline Rotorua.

Superior Twin Queen

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Superior Twin Double

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Plus Twin

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Sudima Lake Rotorua ratings based on 299 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Sudima Lake Rotorua

Everyone (162) Couples (35) Family (96)
5 out of 5
Excellent staff, friendly and so helpful. Very helpful.

Posted by on 9 Feb. 2020

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Comment from Hotel Management

9 Feb. 2020 by RDM

Dear Guest, We enjoyed having you stay with us. Thank you for the nice comments. Regards, Mike Rooms Division Manager

5 out of 5
Very friendly and relaxed. Great view of the lake and really central.

Posted by on 6 Feb. 2020

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Comment from Hotel Management

6 Feb. 2020 by RDM

Dear Guest, We are pleased you enjoyed your stay. Thanks for the comments. Regards, Mike Rooms Division Manager

4 out of 5
Location was awesome. Wlaking distance to pack n save and also restaurants and other shops.

Posted by on 30 Jan. 2020

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Comment from Hotel Management

30 Jan. 2020 by RDM

Dear Anonymous, We appreciate your feedback. Regards, Mike Rooms Division Manager

4 out of 5
Staff were friendly and helpful, a short walk to the Polynesia Spa.

Posted by on 7 Jan. 2020

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Comment from Hotel Management

7 Jan. 2020 by RDM

Dear Anonymous, Thank you, we are pleased you enjoyed your stay. Regards, Mike Rooms Division Manager

4 out of 5
Nice and modern the only downside for me was the tv ver old and outdated

Posted by on 3 Jan. 2020

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Comment from Hotel Management

5 Jan. 2020 by RDM

Dear Anonymous, Thank you for your feedback. All of our rooms have Flat Screens are are placed as required. Regards, Mike Rooms Division Manager

4 out of 5

Posted by on 29 Dec. 2019

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Comment from Hotel Management

29 Dec. 2019 by RDM

Dear Anonymous, Thanks for the Rating, we appreciate your time to post it. Regards, Mike Rooms Division Manager

5 out of 5

Posted by on 24 Dec. 2019

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Comment from Hotel Management

29 Dec. 2019 by RDM

Dear Anonymous, Thanks for the Rating, we appreciate your time to post it. Regards, Mike Rooms Division Manager

5 out of 5

Posted by on 18 Dec. 2019

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Comment from Hotel Management

19 Dec. 2019 by RDM

Dear Anonymous, We appreciate the time taken to post your rating, thank you. Regards, Mike Rooms Division Manager

5 out of 5
The staff at this property are always outstanding. All are friendly and helpful

Posted by on 16 Dec. 2019

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Comment from Hotel Management

16 Dec. 2019 by RDM

Dear Anonymous, The Staff thank you and hope to see you back again soon. Regards, Mike Rooms Division Manager

5 out of 5

Posted by on 15 Dec. 2019

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Comment from Hotel Management

15 Dec. 2019 by RDM

Dear Anonymous, Great Rating, thanks for posting it. Regard's, Mike Rooms Division Manager

About the Sudima Lake Rotorua

Location 1000 Eruera Street, Rotorua, 3201

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 3477 square feet (323 square meters) and includes conference space. An indoor pool, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Sudima Lake Rotorua. Free self parking is available. This 4-star Rotorua hotel is smoke free.

  • 247 guestrooms or units
  • 3477 sq ft of conference space
  • 323 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • In-room childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Rotorua (ROT-Rotorua Regional) (8.9 km / 5.6 mi)
  • Parking: Free self parking

Room Amenities

Sudima Lake Rotorua offers 247 accommodations with safes and hair dryers. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include shower/tub combinations and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • Television
  • Premium channels
  • Refrigerator
  • Electric kettle
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Heating
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10 AM.

Okareka Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Okareka Bar - Onsite bar. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool.

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Only service animals are allowed
  • UnionPay
  • Property is not currently implementing any enhanced cleaning measures
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: NZD 30 per person (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Sudima
  • Sudima
  • Sudima Hotel
  • Sudima Hotel Lake Rotorua
  • Sudima Lake Rotorua
  • Sudima Lake Rotorua Hotel
  • Sudima Lake Rotorua Hotel
  • Sudima Lake Rotorua Rotorua
  • Sudima Lake Rotorua Hotel Rotorua

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 stars.

Official New Zealand Rating provided by Qualmark®

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.