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3.9 out of 5

"Paid $199 for one night, as we had spa bath in our room. Place was clean, lovely staff member but she was the only one there and hard to get hold of. ... " More

By a verified traveller on Tue 05 Jan 2021

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Hotel Description

At Rotorua Coachman SPA Motel, you'll be 3.9 km (2.4 mi) from Springfield Golf Club and 1 km (0.6 mi) from Rotorua Golf Club. Highlights at this motel include free valet parking, a spa tub, and in-room kitchenettes.

You can enjoy flat-screen TVs with DVD players, and all 19 soundproofed rooms feature free WiFi, iPod docks, and dining areas. Kitchenettes come with refrigerators and microwaves, making in-room dining convenient. Additionally, sitting areas, coffee/tea makers, and free local calls are available.

This business-friendly motel offers free WiFi in public areas, a terrace, and a garden. Other amenities include a conference center and laundry facilities. Each morning continental breakfast is served between 8 AM and 9 AM. There's also the convenience of free RV/bus/truck parking.

Sights within a 10-minute drive of this 4-star Fenton Street motel include Whakarewarewa Thermal Reserve and Te Puia New Zealand Maori Arts and Crafts Institute.

Comfort Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
NZ$95* Per night/room 17 Jan. - 18 Jan.

Executive Studio with Spa

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Spa Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Two Bedroom Spa Suite

Bed Count 1 Full Bed Maximum Occupancy 8 Max

Deluxe Studio with Spa

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Twin Studio with Spa

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Rotorua Coachman SPA Motel ratings based on 108 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Rotorua Coachman SPA Motel

Everyone (56) Couples (28) Family (21)
3 out of 5
Paid $199 for one night, as we had spa bath in our room. Place was clean, lovely staff member but she was the only one there and hard to get hold of. No hot water in the shower which was odd as the basin next to it had hot water, yes even after running it for atleast 5 mins. The place has not any renovations since it was built in what looks like the 1980, very worn everywhere, taps had all the chrome worn off and the brass was corroding. wasn't as it appears in the pictures on the website. Could also hear people upstairs, walking around and talking.

Posted by on 5 Jan. 2021

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2 out of 5
Wifi didn't work in the room and the shower was cold. Was in town on business so both these factors made life difficult

Posted by , from Wellington on 8 Oct. 2020

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5 out of 5
Great location near to everything a domestic tourist could want

Posted by , from New Plymouth on 30 Aug. 2020

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4 out of 5

Posted by on 7 Aug. 2020

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3 out of 5
Big spacious rooms but some of the amenities in need of repair.

Posted by , from Auckland on 30 Jul. 2020

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5 out of 5
Staff were very friendly and helpful, room was clean, good deal for a low cost room, everything worked well.

Posted by , from auckland on 26 Jul. 2020

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1 out of 5
Check very carefully . Some how we ended ul with no spa and a room the size of a shoe box

Posted by , from Taurangs on 19 Jul. 2020

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5 out of 5

Posted by on 22 Jun. 2020

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4 out of 5
close to town, no control over excessive noise from other guests late at night

Posted by on 12 Mar. 2020

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Comment from Hotel Management

12 Mar. 2020 by Coachman team.

Thank you for sharing the review with us!

5 out of 5
Clean, tidy and well priced. Didn’t realise it came wit the spa so exciting to find. Shame I didn’t get to use it.

Posted by on 23 Feb. 2020

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Comment from Hotel Management

6 Mar. 2020 by Coachman team

Thank You for taking the time to review us!

About the Rotorua Coachman SPA Motel

Location 335 Fenton Street, Rotorua, 3010

Property Features

As a guest of Rotorua Coachman SPA Motel, you'll find a spa tub, a terrace, and tour/ticket assistance. WiFi is free in public spaces. Barbecue grills, multilingual staff, and a garden are also featured at the business-friendly Rotorua Coachman SPA Motel. Free self parking and valet parking are available. This 4-star Rotorua motel is smoke free.

  • 19 guestrooms or units
  • 2 levels
  • 2 buildings
  • Built in 1995
  • Conference center
  • Breakfast available (surcharge)
  • Self-service laundry
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Kitchenette
  • Laundry facilities
  • Separate dining area
  • Sofa bed
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , Free RV, bus, truck parking , Free parking nearby

Transport

  • Airport: Rotorua (ROT-Rotorua Regional) (8.4 km / 5.2 mi)
  • Parking: Free valet parking, self parking, and RV/bus/truck parking

Room Amenities

Rotorua Coachman SPA Motel offers 19 accommodations with iPod docking stations and DVD players. Accommodations offer separate sitting areas. Flat-screen televisions are featured in guestrooms. Accommodations at this 4-star motel have kitchenettes with refrigerators, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Rotorua motel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room kitchenette
  • Dining room
  • Sitting area
  • IPod dock
  • Flat-screen television
  • DVD player
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 8 AM to 9 AM.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 8:30 AM - 7:30 PM
  • Saturday - Sunday: 8:00 AM - 7:00 PM
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests planning to arrive outside front desk hours must contact this property in advance to arrange check-in. Contact the office during opening hours using the information on the reservation confirmation received after booking.

Guests planning to arrive outside front desk hours must contact this property in advance to arrange check-in.

This property's front desk is open during the following times:

  • Monday - Friday: 8:30 AM - 7:30 PM
  • Saturday - Sunday: 8:00 AM - 7:00 PM
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 7:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 49.0 per day.
  • Cribs (infant beds) are available for NZD 20.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer.

  • No lifts
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: NZD 15 for adults and NZD 15 for children (approximately)
  • Crib (infant bed) fee: NZD 20.0 per day
  • Rollaway bed fee: NZD 49.0 per day
  • Credit card charges are subject to a surcharge of 4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Inn Coachman
  • Comfort Inn Coachman Motel
  • Comfort Inn Coachman Motel Rotorua
  • Comfort Inn Coachman Rotorua
  • Coachman Hotel Rotorua
  • Rotorua Coachman SPA Motel
  • Coachman SPA Motel
  • Rotorua Coachman SPA
  • Coachman SPA
  • Rotorua Coachman Motel Rotorua
  • Rotorua Coachman SPA Motel Motel
  • Rotorua Coachman SPA Motel Rotorua
  • Rotorua Coachman SPA Motel Motel Rotorua

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.