For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
At Rotorua Coachman SPA Motel you'll be within a 30-minute stroll of Rotorua Golf Club and Te Puia New Zealand Maori Arts and Crafts Institute. Highlights at this motel include free valet parking and a conference center.
All rooms feature free WiFi, iPod docks, and dining areas. Additionally, kitchenettes, sitting areas, and flat-screen TVs are available.
This smoke-free motel offers free WiFi in public areas, a terrace, and a garden. Additionally, you'll find barbecue grills, tour/ticket assistance, and multilingual staff. Each morning continental breakfast is served between 8 AM and 9 AM. There's also the convenience of free RV/bus/truck parking.
Places within a 30-minute walk of this 4-star Fenton Street motel include Springfield Golf Club and Whakarewarewa Thermal Reserve.
Rotorua Coachman SPA Motel ratings based on 100 Verified Reviews
Review Summary
3.9
out of 5
4.0 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.0 out of 5.0
Room comfort3.5 out of 5.0
Hotel condition3.5 out of 5.0
Guest reviews for Rotorua Coachman SPA Motel
Everyone (54)Couples (24)Family (20)
4 out of 5
close to town, no control over excessive noise from other guests late at night
Posted by a verified traveller on 12 Mar. 2020
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Comment from Hotel Management
12 Mar. 2020
by Coachman team.
Thank you for sharing the review with us!
5 out of 5
Clean, tidy and well priced. Didn’t realise it came wit the spa so exciting to find. Shame I didn’t get to use it.
Posted by a verified traveller on 23 Feb. 2020
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Comment from Hotel Management
6 Mar. 2020
by Coachman team
Thank You for taking the time to review us!
5 out of 5
Loved the large sunny and spacious room. Checkin was speedy. Like that they are refilling products (handwash was in refillable bottles) thus reducing wastage of packaging and product.
Posted by a verified traveller on 18 Jan. 2020
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Comment from Hotel Management
18 Feb. 2020
by Coachman Team.
Thank You so much for leaving us wonderful feedback. Hope to see you soon again!
2 out of 5
Was pretty quiet areA but learned pretty expensive for the price I paid. Pretty run down property as in the bathrooms and taps there were marks for being old and used.
Wifi was terrible as was impossible to browse the internet let alone streaming anything m- complained to the staff was told to use the reception wifi which was no better- I have four kids and they were very unhappy as they could hardly share their experiences with their freinds.
Even the sofa was very worn out.
The tv has only free to air Chanells no sky or any other premium services.
The jacuzzi was hardly working as one side little power fill out mera.
I would never go back to the property.
The bathroom floors were soft and worn out
According to me & my families that whole property needs to refurbish
Posted by a verified traveller on 20 Dec. 2019
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Comment from Hotel Management
25 Dec. 2019
by Coachman Team.
Hi there,
Thank you for your review! It's very shameful that when we checked your room after checkout, it was a messed room we have ever seen. You don't have value to anyone's property and you are blaming us! Also, after reception hours you contacted us to use laundry and we helped you out of the way for using washing facilities, as one of the staff members came to open up the laundry for you and even in the morning, we have to come and let you know that you are running late as our checkout time is 10 AM.
Thank You,
5 out of 5
Was beautifully clean and the staff were wonderful.
The rooms themselves are a little tired BUT everything was really clean with good quality towels and linens which makes a big difference to me.
The spa was WONDERFUL AAAAAHHHHHHH !!!!!
Posted by Bridget on 13 Nov. 2019
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Comment from Hotel Management
14 Nov. 2019
by Coachman Team
Thank you so much for taking the time to review us. we appreciate it!
4 out of 5
The spa bath was nice! It wasn’t too loud, however it took a while to fill up.
Posted by a verified traveller on 2 Nov. 2019
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Comment from Hotel Management
3 Nov. 2019
by Coachman Team
Hi there, Thank you for taking the time to review us. Hope to see you soon again.
3 out of 5
Reception and service staff were good. Parking was very tight. Shower head was broken and the shower cubicle is old and it looked like dirt was trapped in the edges. The size of the shower cubicle was great. Difficult to check the heat when filling as the tap is opposite to the tap heads.
Posted by a verified traveller on 31 Oct. 2019
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Comment from Hotel Management
3 Nov. 2019
by Coachman Team
Hi there, Thank you for taking the time to review us. Hope to see you soon again.
5 out of 5
Amazing place to stay relax and enjoy rotorua with an amazingly comfortable amenities and bed
Posted by a verified traveller on 28 Oct. 2019
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Comment from Hotel Management
3 Nov. 2019
by Coachman Team
Hi there, Thank you for taking the time to review us. Hope to see you soon again.
4 out of 5
Plenty of space, reception very helpful - all that I required and more! I dont have any negatives re property. Lot of attention to flowers, etc.
Posted by a verified traveller on 25 Sep. 2019
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Comment from Hotel Management
3 Nov. 2019
by Coachman Team
Hi there, Thank you for taking the time to review us. Hope to see you soon again.
4 out of 5
I liked that is was clean! I liked it was some what trendy with the furniture selection. The space is good too. Great service. Had an awesome time thank you. Loved the spa area.
Posted by a verified traveller on 9 Sep. 2019
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Comment from Hotel Management
23 Sep. 2019
by Coachman Team
Hi there, Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. Hope to see you soon again!
As a guest of Rotorua Coachman SPA Motel, you'll find a terrace, tour/ticket assistance, and barbecue grills. WiFi is free in public spaces. Rotorua Coachman SPA Motel also features multilingual staff and a garden. Free self parking and valet parking are available. This 4-star Rotorua motel is smoke free.
Airport: Rotorua (ROT-Rotorua Regional) (8.4 km / 5.2 mi)
Parking: Free valet parking, self parking, and RV/bus/truck parking
Room Amenities
Guest accommodations at Rotorua Coachman SPA Motel offer iPod docking stations and coffee/tea makers. Accommodations offer separate sitting areas. Flat-screen televisions are featured in guestrooms. Accommodations at this 4-star motel have kitchenettes with refrigerators and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Rotorua motel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
In-room kitchenette
Dining room
Sitting area
IPod dock
Flat-screen television
Refrigerator
Coffee maker
Shower and tub combination
Housekeeping (daily)
Local calls (free)
Hair dryer
Toiletries (free)
Telephone
Iron and ironing board
Desk
Food & Drink
For a fee, guests can enjoy continental breakfast daily from 8 AM to 9 AM.
Hotel Policies
Check-in
Check-in time starts at 2 PM
Check-in time ends at midnight
Minimum check-in age is 18
Special check-in instructions:
The front desk is open during the following times:
Monday - Friday: 8:30 AM - 7:30 PM
Saturday - Sunday: 8 AM - 7:00 PM
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation.
Guests planning to arrive outside front desk hours must contact this property in advance to arrange check-in. Contact the office during opening hours using the information on the reservation confirmation received after booking.
This property's front desk is open during the following times:
Monday - Friday: 8:30 AM - 7:30 PM
Saturday - Sunday: 8 AM - 7:00 PM
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 7:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation.
Check-out
Check-out by 10 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for NZD 49.0 per day.
Cribs (infant beds) are available for NZD 20.0 per day.
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Noise-free guestrooms cannot be guaranteed.
Only service animals are allowed
Noise-free rooms not guaranteed
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for continental breakfast: NZD 15 for adults and NZD 15 for children (approximately)
Crib (infant bed) fee: NZD 20.0 per day
Rollaway bed fee: NZD 49.0 per day
Credit card charges are subject to a surcharge
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Comfort Inn Coachman
Comfort Inn Coachman Motel
Comfort Inn Coachman Motel Rotorua
Comfort Inn Coachman Rotorua
Coachman Hotel Rotorua
Rotorua Coachman SPA Motel
Coachman SPA Motel
Rotorua Coachman SPA
Coachman SPA
Rotorua Coachman Motel Rotorua
Rotorua Coachman SPA Motel Motel
Rotorua Coachman SPA Motel Rotorua
Rotorua Coachman SPA Motel Motel Rotorua
You should know
Registered guests are the only ones allowed to be in guestrooms.
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
National Rating
This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
