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3.9 out of 5

"We couldn’t work out the heating system so quite chilly overnight. Slept in clothes. Shame as our ‘home’ was $260. " More

By a verified traveller on Thu 15 Jul 2021

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Hotel Description

Rotorua Thermal Holiday Park places you steps from Whakarewarewa Hot Springs and within a 10-minute stroll of Te Puia New Zealand Maori Arts and Crafts Institute. Highlights at this campground include in-room patios.

You can enjoy WiFi, featured in all 47 individually decorated accommodations. Housekeeping is available on request.

Enjoy the outdoor tennis court and seasonal outdoor swimming pool as well as access to volleyball and a playground. Other amenities include WiFi in public areas, laundry facilities, and a microwave in a common area. There's also the convenience of free self parking.

Sights within a 20-minute walk of this 3.5-star Springfield campground include Rotorua Golf Club and Whakarewarewa: The Living Maori Village.

Standard Log Cabin

Bed Count 1 Full Bed Maximum Occupancy 4 Max
NZ$82* Per night/room 31 Oct. - 1 Nov.

Self-Contained Unit

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Two Bedroom Motel

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Basic Cabin

Bed Count room.options.bedSize.BunkBed.Singular Maximum Occupancy 5 Max

Large Self-Contained Unit

Bed Count 2 Full Beds Maximum Occupancy 8 Max

Kitchen Cabin

Bed Count room.options.bedSize.BunkBed.Singular Maximum Occupancy 4 Max

Rotorua Thermal Holiday Park ratings based on 56 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Rotorua Thermal Holiday Park

Everyone (26) Couples (8) Family (17) Other (1)
5 out of 5
We couldn’t work out the heating system so quite chilly overnight. Slept in clothes. Shame as our ‘home’ was $260.

Posted by on 15 Jul. 2021

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3 out of 5
Cabin and grounds were nice enough,,unfortunately it was raining so we couldn't enjoy the pools. However it was good to stay

Posted by on 21 Jun. 2021

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2 out of 5
Pools were closed yet not advertised as so via the booking portal we used. No refund available, so stayed somewhere else. Reception could perhaps review their polite vibe also. Understanding for our disappointment instead of instant defensiveness would have avoided this review.

Posted by on 20 Jun. 2021

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5 out of 5
Super friendly staff at reception, we were early and was able to get cabin keys, weather was against us but stay was awesome. Free hot pool access as guests and pool access, on site cafe for breakfast and amenities

Posted by on 29 May 2021

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4 out of 5
Like the free hot pools to soak in , staff are always helpful and location is good

Posted by on 19 Apr. 2021

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5 out of 5
Very comfortable and clean. Great location. Would stay again.

Posted by on 16 Feb. 2021

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Comment from Hotel Management

16 Feb. 2021 by GD

Thank you for your comments, we are glad you enjoyed your stay.

3 out of 5

Posted by on 31 Jan. 2021

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4 out of 5
Love the pools and biking to mtb park. It’s close to everything we need.

Posted by , from New Plymouth on 28 Jun. 2020

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3 out of 5
Room very poor condition and needs a new bathroom. Linen clean and plentiful. Was dead worms and a dead mouse in the pool and very dirty, when reported the staff were quick to respond and it was cleaned by the following day. Because of the staff i would return due to the quick reaction to any issues.

Posted by on 31 May 2020

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4 out of 5
A well set up clean cabin with a very comfy bed. Kitchen was well equipped. Nice to have access to the thermal pools.

Posted by on 12 Feb. 2020

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About the Rotorua Thermal Holiday Park

Location 463 Old Taupo Road (South End), Rotorua, 3015

Property Features

Rotorua Thermal Holiday Park offers its guests an outdoor tennis court and a seasonal outdoor pool. Public spaces have WiFi for a fee. Tour/ticket assistance, barbecue grills, and a vending machine are also featured at Rotorua Thermal Holiday Park. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Rotorua campground.

  • 1 floor
  • 47 guestrooms or units
  • Built in 1960
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Game room or arcade
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Smoking in designated areas
  • Microwave in a common area
  • Refrigerator in a common area

Family Friendly Amenities

  • Family property
  • Outdoor tennis court
  • Laundry facilities
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Rotorua Thermal Holiday Park offers 47 accommodations. Rooms open to patios. Each accommodation is individually decorated. This Rotorua campground provides wireless Internet access for a surcharge. Bathrooms include showers. Housekeeping is provided on request.

  • Private patio
  • Electric kettle
  • Shower
  • Housekeeping (on request)
  • Heating
  • Unique decor
  • Free tea bags/instant coffee

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 7:00 PM

Special check-in instructions:

The front desk is open daily from 8:30 AM - 7:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests booking the Powered Camper Site should note that they are required to bring their own caravan or camper van to hook up. Guests booking the Un-Powered Tent Site are required to bring their own tent.

The front desk at this property is open daily from 8:30 AM - 7:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cribs/infant beds and onsite parking. This property accepts Visa, Mastercard, and cash. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Contactless check-out is available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Events/parties not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Property does not use a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: NZD 5 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: NZD 5 per 24-hour period (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Rotorua Thermal Holiday Park Campground
  • Thermal Holiday Park Campground
  • Rotorua Thermal Holiday Park
  • Thermal Holiday Park
  • Rotorua Thermal Holiday Park Hotel Rotorua
  • Rotorua Thermal Holiday Park Campsite
  • Thermal Holiday Park Campsite
  • Rotorua Thermal Rotorua
  • Rotorua Thermal Holiday Park Rotorua
  • Rotorua Thermal Holiday Park Campsite
  • Rotorua Thermal Holiday Park Campsite Rotorua

You should know

  • The seasonal pool will open in November and close in March.

National Rating

This Holiday Park property is rated 3 star plus.

Official New Zealand Rating provided by Qualmark®

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.