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4.2 out of 5

"Our room was the one in the photo and it does look as nice as it appears. However, looks are only on the surface. The fridge doesn’t chill, the ceilin ... " More

By a verified traveller on Fri 15 Feb 2019

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Hotel Description

At Geneva Motor Lodge you'll be within just a 10-minute stroll of Racing Rotorua and Whakarewarewa Hot Springs. Highlights at this motel include free self parking, and in-room kitchenettes and free WiFi.

This smoke-free motel offers free WiFi in public areas, barbecue grills, and dry cleaning/laundry services. Other amenities include laundry facilities, tour/ticket assistance, and luggage storage. There's also the convenience of an airport shuttle.

In the area of this 4-star Glenholme motel, you'll find Skyline Rotorua.

Family Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Apartment, 1 Bedroom (Spa Bath)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Studio (Spa Pool)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Studio (Spa Bath)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Apartment, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Apartment, 1 Bedroom (Sleeps 5)

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Geneva Motor Lodge ratings based on 60 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Geneva Motor Lodge

Everyone (33) Couples (9) Business (1) Family (16)
4 out of 5

Posted by on 24 Oct. 2019

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2 out of 5
The only positive about this property was the location as it is central to the cbd, walking distance to local eateries, supermarket and township. To summarise our 3 night stay at this property was very underwhelming, and would not stay here again, it was not value for money or operated as a professional business. From the reception not being fully staffed during the advertised hours of operation (they were closed when we arrived to check in at 3.15pm), basic daily room servicing (change towels, bed making), to the general cleanness of the property untidy and dirty (rubbish in the main walkway area (had not been swept or cleaned during our entire stay), cardboard boxes and laundry on the floor outside the guest laundry as well as stacked boxes and strong odour in the guest laundry highlighting the dirty state of this property.

Posted by on 28 Mar. 2019

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3 out of 5
Our room was the one in the photo and it does look as nice as it appears. However, looks are only on the surface. The fridge doesn’t chill, the ceiling extractor doesn’t extract and the room was extremely warm with no way to vent it (being right on Fenton St the traffic noise doesn’t permit open windows at night—plus the effluvia from smokers from other units). Despite it being 25 to 30 degrees outside, it was actually refreshing to step out of the unit, I would estimate that it was 35 to 40 in the unit. The bed was average. The only cooking facility was a microwave. When I went to checkout, there was a note on the office door asking me to lock key in room. This didn’t allow me to draw attention to the list of problems. I get the impression that for all the care shown on arrival to offer me guidance to local activities (particularly those that cost) that the managers don’t care about their customers other than to find ways of making money.

Posted by on 15 Feb. 2019

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2 out of 5
Not very clean. Units were outdated and appeared that they have some permanent residents using the rooms below. It was so noisy it took me ages to get to sleep!! It was also summer and extremely hot with no aircon and a just a 1980’s useless fan! No sky TV even though it said there was on their site. Look like they never cleaned the amenities during my three days. Only hung up new towels! I will never use this motel again!!!!!!

Posted by on 14 Feb. 2019

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3 out of 5

Posted by on 28 Jan. 2019

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3 out of 5
The beds are too old and you feel every movement. Hard to get a good nights sleep. If not for that I would stay again.

Posted by on 2 Jan. 2019

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3 out of 5
bed wasn't quite as comfy as I would have liked...

Posted by , from Australia on 11 Nov. 2018

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3 out of 5
Motel reception was locked and I had to ring a bell from outside before anyone came to let me in for checking in AND checking out which is not very welcoming at all. Room was cold and dark, not like the images at all. Had an old oil fin heater which took ages to room the room and an old noisy fan heater on the wall. Room really needs some work to make it more comfortable and "up to date". Slept ok and was quiet enough but that could have been because there were not many people there.

Posted by on 12 Aug. 2018

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3 out of 5
Bed matresses need replacing Place overall is not clean. Needs deep cleaning

Posted by on 21 Apr. 2018

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4 out of 5
Good Motel. Very friendly and helpful staff. Lots of information and vouchers.

Posted by , from Germany on 8 Apr. 2018

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About the Geneva Motor Lodge

Location 299 Fenton Street, Rotorua, 3010

Property Features

Geneva Motor Lodge offers its guests tour/ticket assistance, barbecue grills, and laundry facilities. WiFi is free in public spaces. Geneva Motor Lodge also features dry cleaning/laundry services and a front-desk safe. Free self parking is available. This 4-star Rotorua motel is smoke free.

  • 14 guestrooms or units
  • 2 levels
  • 2 buildings
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • BBQ grill(s)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Geneva Motor Lodge offers 14 accommodations with safes and coffee/tea makers. Accommodations at this 4-star motel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. 40-inch LED televisions come with satellite channels. Housekeeping is provided daily.

  • In-room kitchenette
  • LED television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Connecting rooms available

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 7 PM

Special check-in instructions:

The front desk is open daily from 8 AM - 10 AM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8 AM - 10 AM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are available for NZD 20 per stay.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Eurocard. Cash is not accepted.

  • Front desk opens daily at 8 AM
  • Front desk closes daily at 10 AM
  • Debit cards not accepted
  • Staffed front desk
  • Social distancing measures are in place

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: NZD 20 per stay
  • Rollaway beds are available for an additional fee
  • Credit card charges are subject to a surcharge of 2.75 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Geneva Motor Lodge
  • Geneva Motor Lodge Rotorua
  • Geneva Motor Rotorua
  • Geneva Motor Lodge Motel
  • Geneva Motor Lodge Rotorua
  • Geneva Motor Lodge Motel Rotorua

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.