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4.8 out of 5

"Definitely not a five star rating No air conditioning Portable Oil Heating was ok though does the job No room service under alert level 2 " More

By a verified traveller on Tue 02 Jun 2020

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Hotel Description

At Silver Fern Accommodation & Spa you'll be within a 30-minute stroll of Tamaki Maori Village and Rotorua Night Market. Highlights at this motel include a full-service spa, and in-room kitchenettes and indoor private spa tubs.

All 25 rooms feature flat-screen TVs with satellite channels, and you can enjoy free WiFi, balconies or patios, and iPod docks. In-room dining is easy with kitchenettes that come equipped with refrigerators and microwaves. Pillow menus and free toiletries are nice touches to enhance your stay. DVD players, coffee/tea makers, and free newspapers are also available.

A relaxing day at Silver Fern Spa Studio can include massages, body wraps, and body scrubs along with aromatherapy and mani/pedis. Other amenities include free WiFi in public areas, free use of bicycles, and laundry facilities. Cooked-to-order breakfast is available daily between 7:00 AM and 9:30 AM. There's also the convenience of free self parking.

With a stay at this 4-star Fenton Street motel, you'll be 3.2 km (2 mi) from Rotorua Hospital and 4.5 km (2.8 mi) from Redwoods Whakarewarewa Forest.

Standard Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
NZ$135* Per night/room 3 Jun. - 4 Jun.

Superior Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Family Suite, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Superior Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Suite, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Suite, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Silver Fern Accommodation & Spa ratings based on 249 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Silver Fern Accommodation & Spa

Everyone (76) Couples (108) Family (61)
5 out of 5

Posted by on 2 Jun. 2020

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4 out of 5
Definitely not a five star rating No air conditioning Portable Oil Heating was ok though does the job No room service under alert level 2

Posted by , from Auckland on 2 Jun. 2020

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Comment from Hotel Management

2 Jun. 2020 by Maree

Hi there Thanks for taking the time to review . No we dont have airconditioning . Happy you were warm with oil filled heater . We are not entering your rooms in level 2 and still respecting your bubble , however you should have been given new towels etc in a basket outside your door and I apologize sincerely if this didn't happen . I wish you had let me know and it would have been recitified immediatley . Please come and stay with us again regards Maree

5 out of 5
Very friendly and welcoming staff. The beds were very comfortable and the breakfast was well priced and yum.

Posted by , from Auckland on 24 Mar. 2020

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Comment from Hotel Management

24 Mar. 2020 by Nick & Rebecca

Good morning Geri, thank you for taking the time to write a review, we are pleased you had a good stay and the breakfast was enjoyed. kind regards

5 out of 5
Lovely decor, easy parking, very friendly and helpful staff, and great spa bath.

Posted by on 27 Jan. 2020

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Comment from Hotel Management

27 Jan. 2020 by Nick

Thank you, great to hear you enjoyed your stay, kind regards

5 out of 5
Fantastic staff and lovely room with a spa. Very vlean, great bed

Posted by on 10 Jan. 2020

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Comment from Hotel Management

10 Jan. 2020 by Nick & Rebecca

Great to hear you enjoyed your stay at Silver Fern. kind regards

5 out of 5
Position was perfect for us. Close to everything and lovely unit.

Posted by on 9 Jan. 2020

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Comment from Hotel Management

9 Jan. 2020 by Nick

Great to hear you enjoyed your stay at Silver Fern. kind regards

5 out of 5
Cannot fault the service or facility . Situation was great

Posted by on 4 Jan. 2020

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Comment from Hotel Management

4 Jan. 2020 by Nick

Lovely to hear your stay was enjoyable. kind regards

5 out of 5
The staff were friendly and very helpful. The facilities were supurb - very clean and modern. Would definitely stay again!

Posted by on 23 Dec. 2019

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Comment from Hotel Management

23 Dec. 2019 by Nick & Rebecca

Thank you for the lovely review, we are pleased you enjoyed your stay at Silver Fern. We look forward to having you stay again. kind regards

5 out of 5

Posted by on 15 Dec. 2019

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Comment from Hotel Management

16 Dec. 2019 by Allan

Thanks so much for your review. We are pleased you enjoyed your stay. Kind regards Allan & Shirley

5 out of 5
Excellent facilities are first class and all staff encountered were very courteous and helpful.

Posted by on 7 Dec. 2019

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Comment from Hotel Management

12 Dec. 2019 by Rebecca

Thank you for the review, we are pleased you enjoyed your stay, kind regards

About the Silver Fern Accommodation & Spa

Location 326 Fenton Street, Rotorua, 3010

Property Features

Silver Fern Accommodation & Spa offers its guests a full-service spa and complimentary bicycles. A computer station is on site and WiFi is free in public spaces. Spa services, tour/ticket assistance, and barbecue grills are also featured at Silver Fern Accommodation & Spa. Self parking is free. This 4-star Rotorua motel is smoke free.

  • 25 guestrooms or units
  • 2 levels
  • 2 buildings
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • BBQ grill(s)
  • Computer for guest use
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Rotorua (ROT-Rotorua Regional) (8.3 km / 5.1 mi)
  • Parking: Free self parking

Room Amenities

Silver Fern Accommodation & Spa offers 25 accommodations with indoor private spa tubs and iPod docking stations. Rooms open to balconies or patios. A pillow menu is available. Flat-screen televisions come with premium satellite channels and DVD players. Accommodations at this 4-star motel have kitchenettes with refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers, safes, and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • Private indoor hot tub
  • In-room kitchenette
  • Private balcony or patio
  • IPod dock
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • DVD player
  • Refrigerator
  • Microwave
  • Coffee maker
  • Pillow options
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Ceiling fan

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 9:30 AM.

Spa Services

  • Spa tub in spa
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 9:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:30 AM - 9:30 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:30 AM - 9:30 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 20.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • No lifts

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 9 and NZD 20 for adults, NZD 9 and NZD 20 for children (approximately)
  • Rollaway bed fee: NZD 20.0 per stay
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Silver Fern Accommodation
  • Silver Fern Accommodation Motel
  • Silver Fern Accommodation Motel Rotorua
  • Silver Fern Accommodation Rotorua
  • Silver Fern Rotorua Hotel Rotorua
  • Silver Fern Rotorua Hotel
  • Silver Fern Accommodation Spa
  • Silver Fern Accommodation &
  • Silver Fern Accommodation & Spa Motel
  • Silver Fern Accommodation & Spa Rotorua
  • Silver Fern Accommodation & Spa Motel Rotorua

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the motel before arrival using the contact information on the booking confirmation.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.