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4.8 out of 5

"Excellent hotel, clean, modern, quiet, and comfortable beds. " More

By a verified traveller on Fri 08 Jan 2021

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Hotel Description

At Silver Fern Accommodation & Spa you'll be within a 30-minute stroll of Tamaki Maori Village and Rotorua Night Market. Highlights at this motel include a full-service spa, and in-room kitchenettes and indoor private spa tubs.

All 25 rooms feature flat-screen TVs with satellite channels, and you can enjoy free WiFi, balconies or patios, and iPod docks. In-room dining is easy with kitchenettes that come equipped with refrigerators and microwaves. Pillow menus and free toiletries are nice touches to enhance your stay. DVD players, coffee/tea makers, and free newspapers are also available.

A relaxing day at Silver Fern Spa Studio can include massages, body wraps, and body scrubs along with aromatherapy and mani/pedis. Other amenities include free WiFi in public areas, free use of bicycles, and laundry facilities. Cooked-to-order breakfast is available daily between 7:00 AM and 9:30 AM. There's also the convenience of free self parking.

With a stay at this 4-star Fenton Street motel, you'll be 3.2 km (2 mi) from Rotorua Hospital and 4.5 km (2.8 mi) from Redwoods Whakarewarewa Forest.

Standard Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
NZ$139* Per night/room 24 Jan. - 25 Jan.

Superior Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Family Suite, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Superior Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Suite, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Suite, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Silver Fern Accommodation & Spa ratings based on 256 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Silver Fern Accommodation & Spa

Everyone (77) Couples (112) Family (62)
5 out of 5
Excellent hotel, clean, modern, quiet, and comfortable beds.

Posted by on 8 Jan. 2021

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Comment from Hotel Management

8 Jan. 2021 by sue

Hi There Thank you for your review we are always happy to know that our guests have enjoyed their stay hope to see you again soon. Regards The Team At The Silver Fern

4 out of 5
Nice property alittle tired looking Comfy bed needs new pillows Needed to have summer weight Duvet Was good but not at $220 per night

Posted by on 3 Jan. 2021

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Comment from Hotel Management

4 Jan. 2021 by sue

Hi There, Thank you for your review we will take on board the comments you have written. Regards The Team At Silver Fern

4 out of 5
Room was very pleasant - will stay again will enjoy a massage next time 👍

Posted by , from Hamilton on 20 Dec. 2020

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Comment from Hotel Management

4 Jan. 2021 by sue

Hi Michael Thank you for taking the time to write your review we are always happy to know that our guests have enjoyed their stay we do highly recommend the massage next time we do have the best therapist's in town Regards Gary & Sue Managers

5 out of 5
The owners were very friendly and helpful. They gave us great advise on the activities that were available. The room was quiet and clean. The Spa bath was wonderful to soak in after a day of fun.

Posted by , from Auckland on 3 Dec. 2020

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Comment from Hotel Management

3 Dec. 2020 by su

Hi Collette Thank you for your review we are always please to know that our guests have enjoyed their stay with us hope to see you again soon. Merry Xmas and a Safe New Year Regards Gary & Sue Managers

4 out of 5
Perfect for a little getaway weekend. All you need, with friendly staff, clean and tidy rooms.

Posted by on 1 Nov. 2020

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Comment from Hotel Management

1 Nov. 2020 by Su

Thank you very much for your kind review we always strive to give our guests a comfortable and relaxing stay Regards Sue

4 out of 5
No handles on the spa bath couldnt get out very easily

Posted by , from Feilding on 26 Oct. 2020

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Comment from Hotel Management

27 Oct. 2020 by Su

Hi Lynda Thank you for your review we will take it on board we are in discussion with a spa pool designer about the handles we do hope to see you both again.

5 out of 5

Posted by on 2 Aug. 2020

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Comment from Hotel Management

4 Aug. 2020 by Allan

Hi, Thank you so much for choosing to stay at the Silver Fern and for the great review. Kind regards Allan & Shirley

5 out of 5

Posted by on 2 Jun. 2020

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Comment from Hotel Management

3 Jun. 2020 by Maree

thanks so much your 5 stars come and see us again soon. regards Maree

4 out of 5
Definitely not a five star rating No air conditioning Portable Oil Heating was ok though does the job No room service under alert level 2

Posted by , from Auckland on 2 Jun. 2020

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Comment from Hotel Management

2 Jun. 2020 by Maree

Hi there Thanks for taking the time to review . No we dont have airconditioning . Happy you were warm with oil filled heater . We are not entering your rooms in level 2 and still respecting your bubble , however you should have been given new towels etc in a basket outside your door and I apologize sincerely if this didn't happen . I wish you had let me know and it would have been recitified immediatley . Please come and stay with us again regards Maree

5 out of 5
Very friendly and welcoming staff. The beds were very comfortable and the breakfast was well priced and yum.

Posted by , from Auckland on 24 Mar. 2020

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Comment from Hotel Management

24 Mar. 2020 by Nick & Rebecca

Good morning Geri, thank you for taking the time to write a review, we are pleased you had a good stay and the breakfast was enjoyed. kind regards

About the Silver Fern Accommodation & Spa

Location 326 Fenton Street, Rotorua, 3010

Property Features

Silver Fern Accommodation & Spa offers its guests a full-service spa and complimentary bicycles. A computer station is on site and WiFi is free in public spaces. Spa services, tour/ticket assistance, and barbecue grills are also featured at Silver Fern Accommodation & Spa. Self parking is free. This 4-star Rotorua motel is smoke free.

  • 25 guestrooms or units
  • 2 levels
  • 2 buildings
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • BBQ grill(s)
  • Computer for guest use
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Rotorua (ROT-Rotorua Regional) (8.3 km / 5.1 mi)
  • Parking: Free self parking

Room Amenities

Silver Fern Accommodation & Spa offers 25 accommodations with indoor private spa tubs and iPod docking stations. Rooms open to balconies or patios. A pillow menu is available. Flat-screen televisions come with premium satellite channels and DVD players. Accommodations at this 4-star motel have kitchenettes with refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers, safes, and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • Private indoor hot tub
  • In-room kitchenette
  • Private balcony or patio
  • IPod dock
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • DVD player
  • Refrigerator
  • Microwave
  • Coffee maker
  • Pillow options
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Ceiling fan

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 9:30 AM.

Spa Services

  • Body treatments
  • Facial treatments
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Spa tub in spa
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9:30 PM

Special check-in instructions:

The front desk is open daily from 7:30 AM - 9:30 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:30 AM - 9:30 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 20.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts credit cards. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer.

  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 9 and NZD 20 for adults, NZD 9 and NZD 20 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: NZD 20.0 per stay
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Silver Fern Accommodation
  • Silver Fern Accommodation Motel
  • Silver Fern Accommodation Motel Rotorua
  • Silver Fern Accommodation Rotorua
  • Silver Fern Rotorua Hotel Rotorua
  • Silver Fern Rotorua Hotel
  • Silver Fern Accommodation Spa
  • Silver Fern Accommodation &
  • Silver Fern Accommodation & Spa Motel
  • Silver Fern Accommodation & Spa Rotorua
  • Silver Fern Accommodation & Spa Motel Rotorua

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the motel before arrival using the contact information on the booking confirmation.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.