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4.5 out of 5

"We were a company of 2 and had a premium room which had a double and single bed. The beds were beautifully presented - as in a hotel. We were very gra ... " More

By a verified traveller on Tue 10 Jan 2023

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Hotel Description

Rock Solid Backpackers Rotorua places you steps from Kuirau Park and within a 10-minute stroll of Eat Street. Highlights at this eco-certified hostel include free in-room WiFi.

This smoke-free hostel offers free WiFi in public areas, a game room, and a library. Added amenities include laundry facilities, tour/ticket assistance, and luggage storage. There's also the convenience of free parking nearby.

Near this 3.5-star Rotorua hostel, you'll find Skyline Rotorua.

Private Twin Room (Shared Bathroom)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
NZ$101* Per night/room 2 Apr. - 3 Apr.

Bed in 6 Bed Mixed Dorm (Level 2)

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Bed in 4 Bed Female Dorm (Main St)

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Private Double Room (Shared Bathroom)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Bed in 4 Bed Mixed Dorm (Level 2)

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Bed in 8 Bed Mixed Dorm (Level 2)

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Rock Solid Backpackers Rotorua ratings based on 13 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Rock Solid Backpackers Rotorua

Everyone (7) Couples (3) Family (2)
4 out of 5
We were a company of 2 and had a premium room which had a double and single bed. The beds were beautifully presented - as in a hotel. We were very grateful for the provided fan as no windows. An extension cord would have been an appreciated bonus. Since we were in the ‘group’ section, we did need to share the common spaces with a large, boisterous group which partied well into the night. The rooms are well insulated as we only heard the occasional ‘running through the hall’ . The kitchen appeared to be well equipped, good amount of seating and a lovely lounge area. Showers clean and facilities well kept. Great location. Free parking 6 pm - 9 am another bonus.

Posted by on 10 Jan. 2023

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5 out of 5
So much fun to have the climbing gym right there! I had a great stay and even booked an extra night because I was enjoying Rotorua so much. Very clean rooms and super friendly service, next time I'm back I know where I'm staying!

Posted by on 7 Sep. 2022

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5 out of 5
Has cinema and rock climbing on site! Luggage storage available for short time on site. Great communal bathroom and kitchen facilities. And single rooms fantastic with opening window.

Posted by on 21 Feb. 2022

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3 out of 5
Pillows were horrible, very thin and should have been at least 2 to double up on, four to a private bed room. We stayed long weekend so group of NZ sports team were staying & families, a lot of noise, would recommend they install soft closing doors to all rooms and also for security with private rooms, a latch as a simple single button door handle made you feel a little uneasy. Good location, parking available nearby but wouldn’t stay more than 1 night, after hours locked box was adequate. Kitchen had no windows so expect cooking smells to stay around or spread through the backpackers especially if groups cooking. Would of provided feedback to desk but no staff to be seen at checkout.

Posted by on 7 Jun. 2021

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5 out of 5

Posted by on 8 Apr. 2021

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4 out of 5
Admin was very nice place was tidy the only thing was the visitors didnt understand stuff like the cooking of spicy or strong smelling food and people that were ignorant and being noisy while others was trying to rest

Posted by on 5 Apr. 2021

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5 out of 5
Great service. Great set up. Bedding ,towels, tea coffee milk and jug in our room.

Posted by on 17 Jul. 2020

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4 out of 5
very much what i expected from a backpackers but the staff were very nice and helpful.

Posted by on 10 Mar. 2020

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4 out of 5
Good Backpacker's hostel. Well-located : close to lot of restaurants, bars, spa... The staff is professional and kind.

Posted by on 21 Oct. 2018

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Comment from Hotel Management

26 Nov. 2018 by Rock Solid hosts

Hello, thank you for your simple but lovely review, we are happy ypu enjoyed your time here.

5 out of 5

Clean, friendly accomadation

Our greeting was very friendly and cheerful. The security to get to our room was thorough , if a little complicated , first time through. Our twin room was clean, comfortable and ensuite looked new. The kitchen was well stocked with utensils etc. However it was very busy because of a large group on the AnzacLong weekend. There wre still enough hot plates , fridges etc. but another kettle would have been useful. The main recreation room was well stocked, pool table etc. and the other was a quieter area near sleeping areas. It was the first time my husband had stayed at a Backpackers and he was pleasantly surprised!

Posted by , from D on 24 Apr. 2016

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Comment from Hotel Management

17 Jul. 2016 by Vanessa Miller

Thank you for your excellent feedback - it is the first time we have had a guest mention the need for another kettle, which we can easily add! We do enjoy sharing our hostel, culture and amazing town with fab guests like you!

About the Rock Solid Backpackers Rotorua

Location 1140 Hinemoa Street, Rotorua, 3010

Property Features

As a guest of Rock Solid Backpackers Rotorua, you'll find a library, tour/ticket assistance, and a vending machine. Public spaces have free WiFi. The eco-certified Rock Solid Backpackers Rotorua also features an arcade/game room, laundry facilities, and a front-desk safe. This 3.5-star Rotorua hostel is smoke free.

  • 14 guestrooms or units
  • Built in 1970
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Game room or arcade
  • Pool or billiards table
  • Library
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free parking nearby

Room Amenities

Rock Solid Backpackers Rotorua offers 14 accommodations. Guests can surf the web using the complimentary wireless Internet access.

  • Wheelchair accessible

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8:00 PM

Special check-in instructions:

The front desk is open daily from 8:00 AM - 8:00 PM. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - 8:00 PM.
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • This property welcomes adults only.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Union Pay, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Caters to adults only
  • Service animals are allowed
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property follows sanitisation practices of CovidClean (Safehotels - global expert)
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Rock Solid Backpackers Rotorua Hostel
  • Rock Solid Backpackers Hostel
  • Rock Solid Backpackers Rotorua
  • Rock Solid Backpackers
  • Rock Solid Backpackers Rotorua Rotorua
  • Rock Solid Backpackers Rotorua Hostel/Backpacker accommodation

Awards & Affiliations

  • Qualmark

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Backpacker property is rated 3 star plus and is displayed on this page as 3.5 stars.

Official New Zealand Rating provided by Qualmark®

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.