3.9 out of 5

"Had a 2 week stay for business and found the staff very obliging especially restaurant staff. Rooms were fantastic and beds were extremely comfortable ... " More

By a verified traveller on Tue 17 Apr 2018

Enter dates to see availability

Hotel Description

At Copthorne Hotel Rotorua you'll be 2.1 km (1.3 mi) from Tamaki Maori Village and 2.2 km (1.4 mi) from Polynesian Spa. Highlights at this hotel include a restaurant, an outdoor swimming pool, and free self parking.

TVs with satellite channels are featured in all 110 rooms, and you can enjoy free weekday newspapers, safes, and hairdryers. In-room dining is easy with amenities like fridges and round-the-clock room service. Phones, irons/ironing boards, and desks are also available.

The restaurant, Jimmy Cooks Kiwi Kitchen, serves local cuisine and is open for breakfast, lunch, and dinner. The hotel's own bar/lounge is a nice place to enjoy a drink. Enjoy the fitness centre and outdoor tennis court. Other amenities include free WiFi in public areas and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10 AM.

Within a 15-minute drive of this 3.5-star Rotorua hotel, attractions include Skyline Rotorua and Lake Rotoiti.

Superior Double Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Twin Room

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Standard Double Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Copthorne Hotel Rotorua ratings based on 486 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Copthorne Hotel Rotorua

Everyone (195) Couples (171) Family (118)
4 out of 5
Great to relax in the spa after a long day having fun in the great out doors or Rotorua

Posted by on 23 Apr. 2019

Was this review helpful to you?
4 out of 5

Posted by on 17 Apr. 2019

Was this review helpful to you?
5 out of 5
We had a problem with another accom in another part of town and the Copthorne did everything to make sure a Room was ready for me immediately. The bed was heavenly, room comfortable and clean, and their process was 5 star

Posted by on 12 Apr. 2019

Was this review helpful to you?
3 out of 5

Posted by on 30 Mar. 2019

Was this review helpful to you?
3 out of 5
Room was pretty run down. Loose fittings in the bathroom and one power point didn't work. The staff are very nice but let down by the overall state of the hotel.

Posted by on 8 Mar. 2019

Was this review helpful to you?
5 out of 5

Posted by on 5 Mar. 2019

Was this review helpful to you?
4 out of 5
Clean Hotel, very nice rooms. Heated pool & WiFi. On the main strip into Rotorua. Friendly staff who managed to book us a second night after we had already arrived. Thanks, Brooke.

Posted by on 21 Feb. 2019

Was this review helpful to you?
4 out of 5
Enjoyed the spa pool. Clean rooms. Free parking! The hotel is on the older side but still in good condition

Posted by , from Darwin on 13 Feb. 2019

Was this review helpful to you?
3 out of 5

Posted by on 11 Feb. 2019

Was this review helpful to you?
5 out of 5

Posted by on 6 Feb. 2019

Was this review helpful to you?

About the Copthorne Hotel Rotorua

Location 328-348 Fenton Street, Rotorua, 3201

Property Features

Copthorne Hotel Rotorua offers its guests an outdoor pool, an outdoor tennis court, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. The eco-friendly Copthorne Hotel Rotorua also features a library, concierge services, and laundry facilities. Self parking is free. This 3.5-star Rotorua hotel is smoke free.

  • 110 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Library
  • Computer for guest use
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Free WiFi
  • Outdoor tennis court
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Rotorua (ROT-Rotorua Regional) (9 km / 5.6 mi)
  • Parking: Free self parking

Room Amenities

Copthorne Hotel Rotorua offers 110 forms of accommodation with a safe and complimentary newspapers. Televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Fridge
  • Electric kettle
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Heating
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.

Jimmy Cooks Kiwi Kitchen – This restaurant specialises in local cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available. Open daily.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Additional policies and fees may apply when booking more than 4 rooms. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Union Pay

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 17.50 and NZD 25.00 per person (approximately)
  • Fee for in-room wireless Internet: NZD 10 per 24-hour period (rates may vary)
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Copthorne Hotel Rotorua
  • Copthorne Rotorua
  • Rotorua Kingsgate Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free WiFi in public areas is limited to 30 minutes per day (3-device limit).

Awards & Affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.