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Copthorne Hotel Rotorua

4.0 star property
Suburban hotel with seasonal outdoor pool and 24-hour front desk

Photo gallery for Copthorne Hotel Rotorua

Outdoor spa tub
Lounge
Outdoor pool
Bar (on property)
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Breakfast available
The current price is NZ$172
includes taxes & fees
11 Jan - 12 Jan

Explore the area

View map
328-348 Fenton Street, Rotorua, 3201
  • Place, Whakarewarewa: The Living Maori Village
    ‪11 min walk‬
  • Place, Te Puia New Zealand Maori Arts and Crafts Institute
    ‪15 min walk‬
  • Place, Redwoods Whakarewarewa Forest
    ‪18 min walk‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪9 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed

In-room safe, desk, blackout curtains, iron/ironing board

Superior Room, 1 Queen Bed

7.6 out of 10
Good
(11 reviews)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Hairdryer
Private bathroom
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin Room

In-room safe, desk, blackout curtains, iron/ironing board

Superior Twin Room

  • Sleeps 3

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

8.0 out of 10
Very good
(26 reviews)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Hairdryer
Private bathroom
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Queen Room

In-room safe, desk, blackout curtains, iron/ironing board

Superior Queen Room

  • Sleeps 3

About the area

Rotorua

At Copthorne Hotel Rotorua you'll be within just a 15-minute stroll of Racing Rotorua and Rotorua Golf Club. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .The restaurant, Jimmy Cooks Kiwi Kitchen, serves local cuisine and is open for breakfast. For a drink, you can stop by the hotel's own lounge bar. Enjoy the Hot tub and seasonal outdoor swimming pool. Business amenities include meeting rooms and a business centre. Added amenities include free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available daily between 6:00 AM and 10 AM. .Attractions within a 10-minute drive of this Glenholme hotel include Polynesian Spa and Skyline Rotorua.

What's nearby

  • Whakarewarewa: The Living Maori Village - 11 min walk - 1.0 km
  • Te Puia New Zealand Maori Arts and Crafts Institute - 15 min walk - 1.3 km
  • Whakarewarewa Thermal Reserve - 15 min walk - 1.3 km
  • Redwoods Whakarewarewa Forest - 18 min walk - 1.5 km
  • Rotorua Central Mall - 19 min walk - 1.7 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 13 min drive

Restaurants

  • ‪Ciabatta Bakery - ‬14 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Pataka Kai - ‬14 min walk
  • ‪Chinese Delights - ‬3 min drive
  • ‪Pantry D'or - ‬11 min walk

About this property

Copthorne Hotel Rotorua

Suburban hotel with seasonal outdoor pool and 24-hour front desk
Copthorne Hotel Rotorua offers its guests an outdoor pool and Access to hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and meeting rooms are available. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Copthorne Hotel Rotorua. Self parking is free.

This Rotorua hotel is smoke free.

  • 58 guestrooms or units
  • Conference rooms
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Copthorne Hotel Rotorua offers 58 accommodations with a safe and a hairdryer. Satellite televisions are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Rotorua hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of towels can be requested. Housekeeping is provided on request.

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11 Jan - 12 Jan
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free secured, uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10 AM for a fee: NZD 35 for adults and NZD 17.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Jimmy Cooks Kiwi Kitchen

Things to do

  • Bicycle storage
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Front entrance ramp
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 35.00 for adults and from NZD 17.50 for children
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open in January and close in December.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Copthorne Hotel Rotorua
Copthorne Rotorua
Copthorne Rotorua Hotel
Rotorua Copthorne
Rotorua Copthorne Hotel
Rotorua Kingsgate Hotel
Copthorne Hotel Rotorua Hotel
Copthorne Hotel Rotorua Rotorua
Copthorne Hotel Rotorua Hotel Rotorua

Frequently asked questions

What is the cancellation policy at Copthorne Hotel Rotorua?

Copthorne Hotel Rotorua offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Copthorne Hotel Rotorua?

As of 9 Jan 2026, prices found for a 1-night stay for 2 adults at Copthorne Hotel Rotorua on 11 Jan 2026 start from NZ$172.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Copthorne Hotel Rotorua?

Yep, Copthorne Hotel Rotorua has a free self car park.

Does Copthorne Hotel Rotorua have a pool?

Copthorne Hotel Rotorua has a seasonal outdoor pool. The pool is open from January to December.

Is Copthorne Hotel Rotorua family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Copthorne Hotel Rotorua is a hit with families.

Does Copthorne Hotel Rotorua serve breakfast?

Sure does, buffet brekkie is on offer daily between 6:00 AM and 10 AM.

Is there a free airport shuttle available at Copthorne Hotel Rotorua?

No, Copthorne Hotel Rotorua does not offer an airport shuttle service.

Is there a bar or restaurant at Copthorne Hotel Rotorua?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Copthorne Hotel Rotorua?

Check-in begins at 2 PM. Check-out time is 10 AM.

Are pets allowed at Copthorne Hotel Rotorua?

No, only service animals are allowed.

Is there a golf course on site at Copthorne Hotel Rotorua?

There isn't one on site, but Rotorua Golf Club is a short 10-minute walk away.

Copthorne Hotel Rotorua Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 259 out of 1002 reviews
Rating 8 - Good. 367 out of 1002 reviews
Rating 6 - Okay. 240 out of 1002 reviews
Rating 4 - Poor. 100 out of 1002 reviews
Rating 2 - Terrible. 36 out of 1002 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Ajeesh

Stayed 3 nights in Oct 2025

10/10 Excellent

Pritika, St Johns

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids loved the pools!
Stayed 1 night in Sep 2025

10/10 Excellent

Jodi

Travelled with family
Liked: Staff & service, property conditions & facilities
Reasonable rooms, friendly staff and quiet location.
Stayed 1 night in Sep 2025

10/10 Excellent

MYOUNGSUN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 2 days in a superior room with a queen bed. The Copthorne hotel is quiet, comfortable, and easy to access, with stunning views out of the window. Especially, the duvet is very soft and smooth. It's good for deep sleep. Thanks.
Stayed 2 nights in Sep 2025

6/10 Okay

Peter

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Breakfast was nice, there was a kitchen staff woman who worked very hard. Wifi was good, room was clean. Spa was clean. Everything was clean, just dated. It was fine for our quick stay
Stayed 2 nights in Sep 2025

10/10 Excellent

Gareth

Stayed 1 night in Sep 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness
Ok hotel and you get what you pay for. Tidy on the inside but looks worn on the outside. The pool and spa are good.
Stayed 1 night in Sep 2025

8/10 Good

Jocelyn Jodi

Stayed 1 night in Sep 2025

8/10 Good

Sunil, New Plymouth

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Sep 2025

8/10 Good

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Suitable for the price
Stayed 2 nights in Sep 2025

10/10 Excellent

Nafisah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Craig

Travelled with family
Liked: Cleanliness, staff & service
Comfortable rooms, great location, the gym equipment needs maintenance,
Stayed 1 night in Sep 2025

8/10 Good

Graeme James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
V
Stayed 1 night in Sep 2025

10/10 Excellent

Mariaan, Richmond

Liked: Cleanliness, staff & service, property conditions & facilities
Pool and spa pool was nice
Stayed 2 nights in Sep 2025

6/10 Okay

Belinda

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Average condition very comfy bed

The rooms were clean and the bed was extremely comfy for lovers of a soft bed but the hotel was a lot more run down than I expected. The carpets were worn and the pool area was in a sorry state. The pool wasn’t that warm and the two hot tubs were tiny.
Stayed 1 night in Sep 2025

10/10 Excellent

Clifford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and convenient
Stayed 1 night in Sep 2025

6/10 Okay

Alenette

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We had an overall enjoyable stay at the hotel. The room was clean and well-kept, which we really appreciated. That said, a few small upgrades could significantly improve the guest experience. For example, the room still uses a traditional key instead of a key card, which feels a bit outdated for a hotel. Also, while the bathroom was tidy, the shower head was rusty, which gave a less-than-ideal first impression. These are minor details, but updating them would help elevate the overall quality of the stay.
Stayed 1 night in Sep 2025

8/10 Good

Graham

Liked: Cleanliness, staff & service
?
Stayed 1 night in Aug 2025

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

4/10 Poor

Ajeshni

Stayed 1 night in Jul 2025

10/10 Excellent

Sunghyun

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Electric car charger included But when I went to hot poor then Non electriccar parked there, Anyway it solved. Funny happened. Overall is good But A little old hotel and bath room.
Stayed 1 night in Aug 2025

6/10 Okay

Michael

Liked: Cleanliness
.
Stayed 1 night in May 2025

10/10 Excellent

Raymond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and great spa facilities the cleaning staff were excellent.
Stayed 4 nights in Jul 2025

8/10 Good

Paolo

Liked: Cleanliness, staff & service
There has a great staff, the facilities are old and my bathtub doesn’t had a proper cap.
Stayed 1 night in Jul 2025

8/10 Good

Mona

Liked: Cleanliness, staff & service
The staff was very friendly. The hotel itself is a bit tired looking.
Stayed 1 night in Jul 2025