4.5 out of 5

"Reception staff very friendly and welcoming. Lovely location on the lake side. Far enough off the beaten track to feel secluded and quiet but only a s ... " More

By a verified traveller on Mon 30 Jul 2018

Enter dates to see availability

Hotel Description

A luxury stay in Rotorua awaits you at Wai Ora Lakeside Spa Resort. You'll be within a 10-minute walk of Te Amorangi Museum and 4.7 km (2.9 mi) from Lake Rotoiti. Highlights at this beach hotel include 2 outdoor swimming pools, 4 spa tubs and a full-service spa.

You can enjoy LCD TVs with cable channels, and all 30 soundproofed rooms feature free WiFi, free wired Internet and balconies or patios. Fridges and round-the-clock room service make in-room dining easy, and minibars provide refreshments. Nice touches to enhance your stay include bathrobes, slippers and free toiletries. DVD players, coffee/tea makers and free newspapers are also available.

A relaxing visit to Wai Ora Spa can include deep-tissue massages, hot stone massages and aromatherapy along with access to the sauna and spa tub. The fine-dining restaurant, Mokoia Restaurant, is open for breakfast, lunch and dinner. The hotel's own bar/lounge is a nice place to enjoy a drink. Enjoy the sauna, seasonal outdoor swimming pool and pool loungers. Business amenities include a conference centre and a meeting room. Other amenities include free WiFi in public areas and laundry facilities. Each morning cooked-to-order breakfast is served between 7 AM and 10:30 AM. There's also free self parking, along with the convenience of a free area shuttle.

Attractions within a 10-minute drive of this Rotorua hotel include Tamaki Maori Village and Polynesian Spa.

Deluxe Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$85* Per night/room 25 Aug. - 26 Aug.

Superior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Studio (Lovers Delight)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Wai Ora Lakeside Spa Resort ratings based on 103 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Wai Ora Lakeside Spa Resort

Everyone (44) Couples (49) Family (8)
5 out of 5
Staff were very attentive and helpful. The massage was amazing! Lovely view of the lake. Very quiet place. Food was fab.

Posted by on 18 Aug. 2019

Was this review helpful to you?
5 out of 5
The spa bath went down a treat. The room with its window through to the tv was a cool

Posted by on 8 Aug. 2019

Was this review helpful to you?
4 out of 5

Posted by on 5 Aug. 2019

Was this review helpful to you?
5 out of 5

Posted by on 3 Aug. 2019

Was this review helpful to you?
4 out of 5

Posted by on 1 Aug. 2019

Was this review helpful to you?
4 out of 5
it had some pretty sweet spa pools a sauna and a steam room

Posted by on 13 Jul. 2019

Was this review helpful to you?
5 out of 5
Great overnight stay - nice quiet and relaxed - staff very friendly

Posted by on 11 Jul. 2019

Was this review helpful to you?
4 out of 5
Beautiful location on lakefront. Easy to find. Room was comfortable and clean. Restaurant was a mixed bag with a good dinner menu and service; and a poor breakfast menu and service. Breakfast menu was overpriced for what was provided and the barista made coffee was awful. Took roughly an hour to receive the breakfast we had ordered from the menu and wasn’t hot.

Posted by on 24 Jun. 2019

Was this review helpful to you?
5 out of 5
Great reception staff. Even when it was fully booked, it was not noisy

Posted by on 23 Jun. 2019

Was this review helpful to you?
4 out of 5
Room was comfortable & even warmed up before arrival. Location by the Lake... very peaceful nights sleep.

Posted by on 16 Jun. 2019

Was this review helpful to you?

Property Features

Wai Ora Lakeside Spa Resort offers its guests a full-service spa, 2 the outdoor swimming pools, and 4 hot tubs along with a sauna and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Spa services, tour or ticket assistance, and multilingual staff are also featured at the luxury Wai Ora Lakeside Spa Resort. A free area shuttle within 8 kilometers is available. Self parking is free. This Rotorua hotel is smoke free.

  • 1 building
  • 30 guestrooms or units
  • 2 levels
  • Built in 2007
  • Dining venue
  • Bar or lounge
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Hamilton (HLZ-Hamilton Intl.) (109.2 km / 67.9 mi)
  • Property shuttles: Free area shuttle within 8 kilometers
  • Parking: Free self parking

Room Amenities

Wai Ora Lakeside Spa Resort offers 30 forms of air-conditioned accommodation with DVD players and minibars. Rooms open to balconies or patios. LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a complimentary bathrobe, complimentary slippers, complimentary toiletries and a hairdryer. This Rotorua hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Private balcony or patio
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • DVD player
  • Fridge
  • Coffee maker
  • Kitchenware
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7 AM to 10:30 AM.

Mokoia Restaurant – This fine-dining restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.

24-hour room service is available.

Spa Services

  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 10 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 7 AM - 10 PM.

The front desk at this property is open daily from 7 AM - 10 PM.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 40.00 per day.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No cots (infant beds) available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 50.00 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 7.50 and NZD 25.00 per person (approximately)
  • Early check-in fee: NZD 50.00 (subject to availability)
  • Late check-out fee: NZD 50.00 (subject to availability)
  • Rollaway bed fee: NZD 40.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Wai Ora
  • Wai Ora Lakeside
  • Wai Ora Lakeside Resort
  • Wai Ora Lakeside Spa
  • Wai Ora Lakeside Spa Resort
  • Wai Ora Lakeside Spa Resort Rotorua
  • Wai Ora Lakeside Spa Rotorua
  • Wai Ora Resort
  • Wai Ora Spa
  • Wai Ora Spa Resort
  • Wai Ora Lakeside Hotel
  • Wai Ora Lakeside Resort

You should know

  • The seasonal pool will open in January and close in December.
  • Pool access available from 8 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.