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ibis Rotorua

3.5 star property
Eco-certified hotel in Rotorua with free parking

Photo gallery for ibis Rotorua

Breakfast buffet
Front of property
Property grounds
Reception
1 bedroom, hypo-allergenic bedding, down duvets, desk

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning
The current price is NZ$124
includes taxes & fees
14 Sept - 15 Sept

Explore the area

View map
Lake End Rangiuru Street, Po Box 348, Rotorua, 3010
  • Eat Street
    ‪2 min walk‬
  • Tamaki Maori Village
    ‪8 min walk‬
  • Polynesian Spa
    ‪13 min walk‬
  • Rotorua (ROT-Rotorua Regional)
    ‪11 min drive‬

Room options

View all photos for Twin Room, 2 Double Beds, Lake View

1 bedroom, hypo-allergenic bedding, down duvets, desk

Twin Room, 2 Double Beds, Lake View

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 22 sq m
  • Lake view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Lake View

Room, 1 King Bed, Lake View

Room, 1 King Bed, Lake View

8.4 out of 10
Very good
(16 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 22 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, 2 Double Beds, City View

1 bedroom, hypo-allergenic bedding, down duvets, desk

Twin Room, 2 Double Beds, City View

8.6 out of 10
Excellent
(44 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 22 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View

1 bedroom, hypo-allergenic bedding, down duvets, desk

Room, 1 King Bed, City View

7.4 out of 10
Good
(19 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

About the area

Rotorua

Ibis Rotorua puts you in the heart of Rotorua, within steps of Eat Street and Matariki Hangi & Maori Cultural Performance. Highlights at this eco-friendly hotel include in-room LED TVs. .This business-friendly hotel offers concierge services, a 24-hour front desk and a garden. Added amenities include Wi-Fi in public areas and laundry facilities. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 3.5-property class Rotorua hotel include Polynesian Spa and Skyline Rotorua.

What's nearby

  • Eat Street - 2 min walk - 0.2 km
  • Rotorua Night Market - 5 min walk - 0.5 km
  • Tamaki Maori Village - 8 min walk - 0.7 km
  • Polynesian Spa - 13 min walk - 1.1 km
  • Skyline Rotorua - 5 min drive - 3.9 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 14 min drive

Restaurants

  • ‪Pig & Whistle - ‬5 min walk
  • ‪BREW | Craft Beer Pub - ‬2 min walk
  • ‪Poco Tapas And Wine - ‬4 min walk
  • ‪Fat Dog Cafe - ‬5 min walk
  • ‪Mac's Steak - ‬2 min walk

About this property

ibis Rotorua

Eco-certified hotel in Rotorua with free parking
As a guest of ibis Rotorua, you'll find tour/ticket assistance, a garden, and concierge services. Public spaces have WiFi for a fee. The eco-certified ibis Rotorua also features laundry facilities, dry cleaning/laundry services, and a front desk safe. Free self parking is available. You'll have access to the indoor pool at a partner property.

Smoking is allowed in designated areas at this 3.5-star Rotorua hotel.

  • 145 guestrooms or units
  • Charging station for electric cars
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers for purchase
  • Lift
  • Smoking in designated areas
  • Water dispenser
Ibis Rotorua offers 145 air-conditioned accommodations with a hairdryer and an iron/ironing board. Beds feature down duvets. 42-inch LED televisions come with premium satellite channels. Bathrooms include a shower and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, Filipino, Hindi, Japanese, Malay, Spanish, Thai

Similar properties

Al fresco dining, open daily

Novotel Rotorua Lakeside

  • Pool
  • Hot tub
  • Kids pool
  • Free WiFi
3.9 out of 5, Good, 1,003 reviews
The price is NZ$179
includes taxes & fees
31 Aug - 1 Sept
Novotel Rotorua Lakeside

Property amenities

Internet

  • Available in all rooms: WiFi (NZD 10 per 24-hour period)
  • Available in some public areas: WiFi (NZD 10 per day)

Parking and transport

  • Electric car charging station on site
  • Free offsite parking
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Bicycle rentals
  • Indoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Communal living room
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LED TV with premium satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: NZD 10.00 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: NZD 10.00 per day (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Ibis Hotel Rotorua
Ibis Rotorua
Rotorua Ibis
Ibis Rotorua Hotel Rotorua
ibis Rotorua Hotel
ibis Rotorua Hotel
ibis Rotorua Rotorua
ibis Rotorua Hotel Rotorua

Frequently asked questions

What is the cancellation policy at ibis Rotorua?

Ibis Rotorua offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at ibis Rotorua?

As of 26 Aug 2025, prices found for a 1-night stay for 2 adults at ibis Rotorua on 14 Sept 2025 start from NZ$124.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at ibis Rotorua?

Yep, ibis Rotorua has a free self car park.

Is there a free airport shuttle available at ibis Rotorua?

No, ibis Rotorua does not offer an airport shuttle service.

What time are check-in & check-out at ibis Rotorua?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at ibis Rotorua?

No, only service animals are allowed.

Is there a golf course on site at ibis Rotorua?

There isn't one on site, but Government Gardens Golf is a short 14-minute walk away.

ibis Rotorua Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 336 out of 1003 reviews
Rating 8 - Good. 395 out of 1003 reviews
Rating 6 - Okay. 183 out of 1003 reviews
Rating 4 - Poor. 52 out of 1003 reviews
Rating 2 - Terrible. 37 out of 1003 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Glenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location to the lake and main shopping and dining precinct. They should provide soap to wash hands in the bathroom instead of just the body wash in the shower….
Stayed 2 nights in Aug 2025

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, close to dining spots
Stayed 1 night in Aug 2025

6/10 Okay

Serena

Travelled with partner
Liked: Staff & service
Onsite parking was full by mid afternoon. The window leaked. The carpet was stained. The fridge was noisy. Apart from that it was alright.
Stayed 1 night in Jul 2025

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities
Great service, clean and tidy room
Stayed 1 night in Jul 2025

8/10 Good

Nicky

Liked: Cleanliness, amenities
Great location. Basic accommodation but all you need.
Stayed 1 night in Jun 2025

6/10 Okay

Darren

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Rooms were tired and needed a deep clean, bathroom was very poorly cleaned and dust / dirt was clearly present throughout. A shame as the room was well finished and location good
Stayed 1 night in May 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

8/10 Good

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay, would recommend.
Stayed 2 nights in May 2025

10/10 Excellent

Emmanuel B

Liked: Cleanliness, staff & service, room comfort

Decent hotel centrally located

Nice hotel to enjoy the city. Conveniently located next to the Streat to have several options for breakfast, lunch or dinner. Only thing I’d say is the bathroom which was quite small and needs an upgrade. Other than that the facilities are great. It doesn’t have a swimming pool or gym on site but one can access other facilities, including thermal water pools. Nice stay over all.
Stayed 1 night in May 2025

10/10 Excellent

Aperahama

Stayed 1 night in May 2025

8/10 Good

Dianna, Beaverton

Travelled with partner
Liked: Staff & service
Needs updating but the staff were great and it was so close to the lake, Eat Street and the spa we went to.
Stayed 1 night in Apr 2025

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, staff & service
Need small plates and knives and forks in the room for snacks
Stayed 1 night in May 2025

4/10 Poor

Johannes

Not a place that I would go back too.
Stayed 1 night in Jan 2025

8/10 Good

David

Stayed 3 nights in May 2025

6/10 Okay

Egon

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in May 2025

10/10 Excellent

Ann C

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great staff,good breakfast, lovely area,and really the best parking for your vehicle.
Stayed 2 nights in Apr 2025

6/10 Okay

Juvilyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We did the reservation the day before but we were not able to check-in on time because apparently the room is still not ready, it said that check-in time is 2pm but we were even there at around 4:20 pm. We were asked to return in 30 minutes. We were dissapointed cause we just had a long travel.
Stayed 1 night in Apr 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Kritika

Travelled with family
Liked: Staff & service
Rooms were not ready, bed was comfortable.
Stayed 2 nights in Apr 2025

8/10 Good

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Dianna, Beaverton

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to the lake, Eat Street and could use the Novotel pools! We walked up to Eat Street multiple times. Walked to the Wai Ariki Hot Springs and Spa. Had a lake view from our room and staff were lovely, always said hi and asked how our stay was, that was great! It’s a little dated and the bathrooms could use a refresh but it was great for the 2 nights we stayed. It also has free parking and free laundry machines on site. That gave us a chance to wash everything before we headed on. Breakfast was not worth paying for unless you like powdered scrambled eggs, headed up to eat street the get a tasty breakfast after trying to eat the hotel breakfast.
Stayed 1 night in Apr 2025

6/10 Okay

Des

Disliked: Staff & service, amenities, property conditions & facilities
We stayed 4 nights and the house keeping staff never serviced our room. Only when we arrived back from our activities late in the afternoon did someone then come knock on the door and ask to come in and service our room. We had to ask each day if we could have dry towels, and each time was like we had asked for the worst thing by the way the staff's attitude was shown. On one occasion when exiting the elevator we saw house keeping staff laying down on one of the beds in another room. There was a gentleman in the house keeping team who was regularly very inappropriate with his comments and gestures whilst guests were in ear shot in the hallway waiting for the elevator. Overall re the house keeping team, they need a lot of work to lift their standard. On a positive note: The breakfast was super and the staff at reception were always supportive and helpful and very accommodating of our needs so thanks for a great experience. It was lovely to be able to go across to the Novotel Hotel and use their pool whenever we pleased which was a savour when travelling kids.
Stayed 4 nights in Apr 2025

4/10 Poor

wesley

Business traveller
Disliked: Cleanliness, property conditions & facilities
Carpets in the room were worn out and old. The mattress had a human sized soft spot as if only one side was used, which indicates usage and age of mattress. Basin had aged old stains.
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff
Stayed 1 night in Apr 2025

2/10 Terrible

Alex

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The checking was hopeless had to wait for 15 mins to check in and then was told the room is not ready even though check in time was 2.00pm
Stayed 1 night in Apr 2025