4.4 out of 5

"Fantastic location - right in the middle of Rotorua City. Easy walking access. Beautifal Lake Rotorua views from our room. Very clean, comfortable ... " More

By a verified traveller on Tue 31 Jul 2018

Enter dates to see availability

Hotel Description

At ibis Rotorua you'll be within a 20-minute stroll of popular places like Tamaki Maori Village and Polynesian Spa. Highlights at this hotel include a restaurant, free self parking, and a bar/lounge.

LED TVs with satellite channels are featured in all 145 rooms, and you can enjoy WiFi, coffee/tea makers, and hairdryers. You'll find nice touches like free toiletries and down comforters to enhance your stay. Additionally, fridges, phones, and irons/ironing boards are available.

The restaurant, I-Restaurant, is open for breakfast, lunch, and dinner. I-Bar is the hotel's own bar, serving drinks along with breakfast and lunch. Other amenities include WiFi in public areas and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10 AM. There's also the convenience of free parking nearby.

This 3.5-star Rotorua hotel is 3.8 km (2.4 mi) from Skyline Rotorua and 4.4 km (2.7 mi) from Lake Rotorua.

Superior Room, Lakeside

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Standard Room

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Room, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, Lake View

Bed Count 1 King Bed Maximum Occupancy 2 Max

ibis Rotorua ratings based on 339 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for ibis Rotorua

Everyone (158) Couples (134) Family (45)
3 out of 5
Not enough staff at check in counter. Had quite a long wait to check in and again to check out. People who checked us in/out were great - just not enough of them.

Posted by on 24 Apr. 2019

Was this review helpful to you?
4 out of 5
close to city. restaurant/bar was too formal and stiff looking - some more areas to just relax would have been nice

Posted by on 22 Apr. 2019

Was this review helpful to you?
3 out of 5

Posted by on 21 Apr. 2019

Was this review helpful to you?
5 out of 5

Posted by on 14 Apr. 2019

Was this review helpful to you?
2 out of 5
A king bed which was great- however it was two singles put together and they separated/split halfway through the night. I requested city views, and all we got was looking into another hotel room. The sink in the bathroom was blocked.

Posted by , from NZ on 31 Mar. 2019

Was this review helpful to you?
Comment from Hotel Management

3 Apr. 2019 by Edward J.

Dear SLH Thank you for providing a review of our hotel. However, I apologies if some aspect of the room accommodation and bathroom facility fell below your expectation. Rest assured that your comments have been documented and will certainly be looked into. Again, thank you for sharing your thoughts and I hope that you will consider us again on your next travel.

4 out of 5

Posted by on 31 Mar. 2019

Was this review helpful to you?
Comment from Hotel Management

3 Apr. 2019 by Edward J.

Thank you for your kind review. We are glad to hear you enjoyed your visit to our hotel. We hope to see you back again soon!

4 out of 5
Clean. Close to town. Pillows were terrible No where to hang towels/ you encourage to re use but you need somewhere to dry towels

Posted by on 26 Mar. 2019

Was this review helpful to you?
Comment from Hotel Management

3 Apr. 2019 by Edward J.

Thank you for taking the time to write a positive review. We do appreciate the feedback about the bathroom and will most definitely look into this as soon as possible. We look forward to welcome you back in the near future.

5 out of 5
Excellent service. Staff very responsive. Clean room with all the usual trappings.

Posted by on 21 Mar. 2019

Was this review helpful to you?
Comment from Hotel Management

3 Apr. 2019 by Edward J.

Thank you for your amazing review. It was a pleasure to welcome you to our hotel. We hope to see you again soon!

5 out of 5

Posted by on 21 Mar. 2019

Was this review helpful to you?
Comment from Hotel Management

3 Apr. 2019 by Edward J.

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

4 out of 5
Location and price were good. Room a bit run down and stained carpet

Posted by on 23 Feb. 2019

Was this review helpful to you?

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee. A terrace, tour or ticket assistance, and concierge services are also featured at the business-friendly ibis Rotorua. Self parking is free. This 3.5-star Rotorua hotel is smoke free.

  • 145 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers for purchase
  • Lift
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking , Free parking nearby

Transport

  • Airport: Rotorua (ROT-Rotorua Regional) (9.8 km / 6.1 mi)
  • Parking: Free self parking

Room Amenities

Ibis Rotorua offers 145 forms of air-conditioned accommodation with coffee/tea makers and a hairdryer. Beds feature down comforters. 42-inch LED televisions come with premium satellite channels and pay-per-view films. Bathrooms include a shower and complimentary toiletries. This Rotorua hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • LED television
  • Satellite channels
  • Premium channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.

I-Restaurant – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

I-Bar – This bar serves breakfast, lunch and dinner. Open daily.

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2 PM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • Only service animals are allowed
  • Noise-free rooms not guaranteed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: NZD 25 per person (approximately)
  • Fee for in-room wireless Internet: NZD 10.00 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: NZD 10.00 per day (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • ibis Rotorua Hotel
  • ibis Rotorua
  • Ibis Rotorua Hotel Rotorua

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

National Rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 3 star plus, which is displayed on this page as 3.5 stars.

Official New Zealand Rating provided by Qualmark®