4.4 out of 5

"Fantastic location - right in the middle of Rotorua City. Easy walking access. Beautifal Lake Rotorua views from our room. Very clean, comfortable ... " More

By a verified traveller on Tue 31 Jul 2018

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ibis Rotorua ratings based on 329 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for ibis Rotorua

Everyone (153) Couples (132) Family (43)
4 out of 5
nice hotel close to restaurants, CBD, and the lake !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Posted by on 29 Jan. 2019

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4 out of 5
Within walking distance to a great selection of restaurants and the lake

Posted by on 16 Jan. 2019

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2 out of 5

Posted by on 5 Jan. 2019

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4 out of 5
Would love to have been told about the pool at Novotel without asking staff.. a pool or sauna or spa on site would be nice... There were errors with my check out account that I spotted on by bank account over payment of over $520 and immediately told staff who didn’t seem too concerned and simply said ohh well we will refund you.. what of I hadn’t picked up on the error. No remorse or curtesy apology

Posted by on 3 Jan. 2019

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4 out of 5
Nice place to stay, close to city centre, shops and restaurants. close to the lake.

Posted by on 29 Dec. 2018

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4 out of 5
Found rooms a bit small with 2 beds in the room when I only needed one bed.

Posted by on 22 Oct. 2018

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4 out of 5
Nothing too flash, but perfect for a night. There's not a lot of ambiance in the lobby - and restaurant/bar seems very quiet.

Posted by , from Auckland on 11 Sep. 2018

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5 out of 5
Fantastic location - right in the middle of Rotorua City. Easy walking access. Beautifal Lake Rotorua views from our room. Very clean, comfortable room. Professional and efficient staff. Breakfast buffet fantastic value for money! Love the complimentary bar vouchers. We will be back!

Posted by , from NSW Australia on 31 Jul. 2018

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3 out of 5

It’s ok

Staff were friendly and helpful Room was ok but could have been cleaner overall. Location was good. Had dinner in restaurant and I suggest you don’t. Food was disappointing and only warm by the time it arrived at my table. Breakfast buffet was good with plenty of options available. I don’t think I would stay here again.

Posted by , from Sydney Australia on 29 Jul. 2018

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5 out of 5
Great location, friendly staff, clean rooms and good under building car park. We just had a standard room and that was perfect for us as a family of three. Would stay again.

Posted by on 17 Jul. 2018

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee. A terrace, tour or ticket assistance, and concierge services are also featured at the business-friendly ibis Rotorua. Self parking is free. This 3.5-star Rotorua hotel is smoke free.

  • 145 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers for purchase
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking , Free parking nearby

Transport

  • Airport: Rotorua (ROT-Rotorua Regional) (9.8 km / 6.1 mi)
  • Parking: Free self parking

Room Amenities

Ibis Rotorua offers 145 forms of air-conditioned accommodation with coffee/tea makers and a hairdryer. Beds feature down comforters. 42-inch LED televisions come with premium satellite channels and pay-per-view films. Bathrooms include a shower and complimentary toiletries. This Rotorua hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • LED television
  • Satellite channels
  • Premium channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.

I-Restaurant – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

I-Bar – This bar serves breakfast, lunch and dinner. Open daily.