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ibis Rotorua

3.5 star property

Photo gallery for ibis Rotorua

Restaurant
Front of property
Twin Room, 2 Double Beds, Lake View
Exterior
Outdoor dining

Reviews

7.8 out of 10
Good

Popular amenities

  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk
The current price is NZ$154
includes taxes & fees
3 May - 4 May

Explore the area

View map
Lake End Rangiuru Street, Po Box 348, Rotorua, 3010
  • Place, Eat Street
    ‪2 min walk‬
  • Place, Tamaki Maori Village
    ‪8 min walk‬
  • Place, Polynesian Spa
    ‪13 min walk‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪10 min drive‬

Room options

View all photos for Room, 1 King Bed, Lake View

Room, 1 King Bed, Lake View

Room, 1 King Bed, Lake View

8.4 out of 10
Very good
(18 reviews)
  • Lake view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Room, 1 King Bed, City View

7.6 out of 10
Good
(30 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, 2 Double Beds, City View

Twin Room, 2 Double Beds, City View

Twin Room, 2 Double Beds, City View

8.6 out of 10
Excellent
(59 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Twin Room, 2 Double Beds, Lake View

Twin Room, 2 Double Beds, Lake View

Twin Room, 2 Double Beds, Lake View

9.0 out of 10
Wonderful
(6 reviews)
  • Lake view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

About the area

Rotorua

Ibis Rotorua puts you in the heart of Rotorua, within steps of Eat Street and Matariki Hangi & Maori Cultural Performance. Highlights at this hotel include in-room LED TVs. .This business-friendly hotel offers concierge services, a 24-hour front desk and a garden. Added amenities include Wi-Fi in public areas and laundry facilities. There's also the convenience of free self parking. .Near this 3.5-property class Rotorua hotel, you'll find Skyline Rotorua.

What's nearby

  • Eat Street - 2 min walk - 0.2 km
  • Kuirau Park - 3 min walk - 0.3 km
  • Rotorua Night Market - 5 min walk - 0.5 km
  • Tamaki Maori Village - 8 min walk - 0.7 km
  • Polynesian Spa - 13 min walk - 1.1 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 14 min drive

Restaurants

  • ‪Poco. - ‬4 min walk
  • ‪Aroma Cafe - ‬6 min walk
  • ‪Pig & Whistle - ‬5 min walk
  • ‪Atticus Finch - ‬2 min walk
  • ‪Fat Dog Cafe & Bar - ‬5 min walk

About this property

ibis Rotorua

As a guest of ibis Rotorua, you'll find tour/ticket assistance, a garden, and concierge services. Public spaces have WiFi for a fee. The business-friendly ibis Rotorua also features laundry facilities, dry cleaning/laundry services, and a front desk safe. Free self parking is available. You'll have access to the indoor pool at a partner property.

Smoking is allowed in designated areas at this 3.5-star Rotorua hotel.

  • 145 guestrooms or units
  • Charging station for electric cars
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers for purchase
  • Lift
  • Smoking in designated areas
  • Water dispenser
Ibis Rotorua offers 145 air-conditioned accommodations with a hairdryer and an iron/ironing board. Beds feature down duvets. 42-inch LED televisions come with premium satellite channels. Bathrooms include a shower and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Superior Two Queen Room
Marsden Stay Rotorua
Glenholme
  • Pool
  • Parking included
  • Free Wi-Fi
3.8 out of 5, Good, 335 reviews
The price is NZ$116
includes taxes & fees
16 Apr - 17 Apr
Marsden Stay Rotorua

Property amenities

Internet

  • Available in all rooms: WiFi (NZD 10 per 24-hour period)
  • Available in some public areas: WiFi (NZD 10 per day)

Parking and transport

  • Electric car charging station on site
  • Free offsite parking
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Things to do

  • Bicycle rentals
  • Indoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Communal living room
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LED TV with premium satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: NZD 10.00 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: NZD 10.00 per day (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Ibis Hotel Rotorua
Ibis Rotorua
Rotorua Ibis
Ibis Rotorua Hotel Rotorua
ibis Rotorua Hotel
ibis Rotorua Hotel
ibis Rotorua Rotorua
ibis Rotorua Hotel Rotorua

Frequently asked questions

What is the cancellation policy at ibis Rotorua?

Ibis Rotorua offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at ibis Rotorua?

As of 5 Apr 2026, prices found for a 1-night stay for 2 adults at ibis Rotorua on 3 May 2026 start from NZ$154, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at ibis Rotorua?

Yep, ibis Rotorua has a free self car park.

Is there a free airport shuttle available at ibis Rotorua?

No, ibis Rotorua does not offer an airport shuttle service.

What time are check-in & check-out at ibis Rotorua?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at ibis Rotorua?

No, only service animals are allowed.

Is there a golf course on site at ibis Rotorua?

There isn't one on site, but Government Gardens Golf is a short 14-minute walk away.

ibis Rotorua Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 318 out of 1000 reviews
Rating 8 - Good. 385 out of 1000 reviews
Rating 6 - Okay. 200 out of 1000 reviews
Rating 4 - Poor. 58 out of 1000 reviews
Rating 2 - Terrible. 39 out of 1000 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Simon

Liked: Cleanliness
Clean room Helpful staff
Stayed 2 nights in Feb 2026

4/10 Poor

Malcolm

Travelled with partner
Disliked: Property conditions & facilities
Room not ready at Check in, no soap in bathroom, TV channels with poor reception.
Stayed 3 nights in Dec 2025

4/10 Poor

DALI

Stayed 1 night in Jan 2026

8/10 Good

Ho Kyung

Liked: Cleanliness, amenities, property conditions & facilities
Good location and good value
Stayed 2 nights in Dec 2025

10/10 Excellent

MARGARET

Liked: Cleanliness, amenities, property conditions & facilities
Yes was very pleased beds very comfortable
Stayed 2 nights in Dec 2025

10/10 Excellent

Kenneth Isaac, Campsie

Stayed 3 nights in Dec 2025

8/10 Good

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 1 night in Dec 2025

8/10 Good

Erin

Liked: Cleanliness, amenities, property conditions & facilities
There was an issue with a water leak in my original room the staff were amazing and so helpful. They moved me to a different room and sorted things quickly at an extremely busy time. Comfortable bed, clean and tidy.
Stayed 1 night in Dec 2025

8/10 Good

anne

Stayed 2 nights in Dec 2025

8/10 Good

Kittima

Stayed 1 night in Dec 2025

8/10 Good

Kittima

Liked: Staff & service, room comfort
Easy parking, handy to eating street close to waterfront Bathroom basin was stained.
Stayed 1 night in Dec 2025

10/10 Excellent

Jason

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ibis hotel was clean and clearly one of the more popular hotel destination's in the small city of Rotorua. Despite some check in concerns, in regard to my foreign credit card, it was a fine hotel to stay in, it borders the geothermal park on the edge of the city. The amenities on site were plentiful. I would stay here again.
Stayed 1 night in Nov 2025

6/10 Okay

Shane

Stayed 3 nights in Dec 2025

10/10 Excellent

ZAKARIYA, Elmont

Liked: Cleanliness, amenities, property conditions & facilities
Everything from staff to cleanliness and just environment was perfect!
Stayed 8 nights in Dec 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
The woman on the desk couldn’t have been more helpful allowing me to access my room a bit earlier so that I could change and reach the wedding I was attending on time. Going that extra little bit was really appreciated. Don’t lose her!!
Stayed 1 night in Dec 2025

6/10 Okay

PAL

Liked: Cleanliness, property conditions & facilities
In the pictures room looks bigger and but actually room was very small and they don't even have microwave.
Stayed 2 nights in Dec 2025

10/10 Excellent

parikshit

Travelled with family
Liked: Cleanliness, staff & service, amenities
great free breakfast, convenient location, clean hotel and friendly staff
Stayed 1 night in Dec 2025

6/10 Okay

Trudi, Ohaupo

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Functional and economical. Convenient location. Very friendly and helpful staff. But… Tiny room - can sleep up to four apparently but sleep is all you can do. Barely room to walk around the beds and not even a chair! Bare minimum of towels and toiletries provided. AC malfunctioned and cooked us for most of the night.
Stayed 1 night in Dec 2025

6/10 Okay

Sharon

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Using the pre-check in was a waste of time as all information had to be entered upon arrival. Bathroom should have been cleaner with the appropriate number of towels, facecloths for 2 people. No trim milk available - not a good offering. Disappointed in quality.
Stayed 2 nights in Nov 2025

10/10 Excellent

Thomas

Stayed 1 night in Nov 2025

8/10 Good

Rachelle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location
Stayed 2 nights in Nov 2025

6/10 Okay

Monika

Stayed 2 nights in Nov 2025

10/10 Excellent

mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Stayed 1 night in Nov 2025

2/10 Terrible

Sanita

Travelled with partner
Liked: Cleanliness, amenities
Everything; swap card didn’t work four or five times; when told the gentleman at reception who said we should come to the reception; only way to reception was in heavy rain. weather was very bad; arrived very early but still couldn’t get in till 2:45 pm due to technical issues; view was for city but was told it’s for people booked for extra days; happy to send the city view photo we took; got the view of people in bed at Novotel
City view
Stayed 1 night in Nov 2025

6/10 Okay

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Oct 2025