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ibis Rotorua

3.5 star property
Hotel with free parking, near Polynesian Spa

Photo gallery for ibis Rotorua

Restaurant
Front of property
Outdoor dining
Twin Room, 2 Double Beds, Lake View
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk
The current price is NZ$185
includes taxes & fees
22 Dec - 23 Dec

Explore the area

View map
Lake End Rangiuru Street, Po Box 348, Rotorua, 3010
  • Place, Eat Street
    ‪2 min walk‬
  • Place, Kuirau Park
    ‪3 min walk‬
  • Place, Polynesian Spa
    ‪13 min walk‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪10 min drive‬

Room options

View all photos for Room, 1 King Bed, Lake View

Room, 1 King Bed, Lake View

Room, 1 King Bed, Lake View

8.4 out of 10
Very good
(18 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 22 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Room, 1 King Bed, City View

7.4 out of 10
Good
(25 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, 2 Double Beds, City View

Twin Room, 2 Double Beds, City View

Twin Room, 2 Double Beds, City View

8.6 out of 10
Excellent
(52 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 22 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Twin Room, 2 Double Beds, Lake View

Twin Room, 2 Double Beds, Lake View

Twin Room, 2 Double Beds, Lake View

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 22 sq m
  • Lake view
  • Sleeps 3
  • 2 Double Beds

About the area

Rotorua

Ibis Rotorua puts you in the heart of Rotorua, within steps of Eat Street and Matariki Hangi & Maori Cultural Performance. Highlights at this hotel include in-room LED TVs. .This business-friendly hotel offers concierge services, a 24-hour front desk and a garden. Added amenities include Wi-Fi in public areas and laundry facilities. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 3.5-property class Rotorua hotel include Polynesian Spa and Skyline Rotorua.

What's nearby

  • Eat Street - 2 min walk - 0.2 km
  • Kuirau Park - 3 min walk - 0.3 km
  • Rotorua Night Market - 5 min walk - 0.5 km
  • Tamaki Maori Village - 8 min walk - 0.7 km
  • Polynesian Spa - 13 min walk - 1.1 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 14 min drive

Restaurants

  • ‪Poco. - ‬4 min walk
  • ‪Brew | Craft Beer Pub - ‬2 min walk
  • ‪Fat Dog Cafe & Bar - ‬5 min walk
  • ‪Atticus Finch - ‬2 min walk
  • ‪Barrel & Co - ‬5 min walk

About this property

ibis Rotorua

Hotel with free parking, near Polynesian Spa
As a guest of ibis Rotorua, you'll find tour/ticket assistance, a garden, and concierge services. Public spaces have WiFi for a fee. The business-friendly ibis Rotorua also features laundry facilities, dry cleaning/laundry services, and a front desk safe. Free self parking is available. You'll have access to the indoor pool at a partner property.

Smoking is allowed in designated areas at this 3.5-star Rotorua hotel.

  • 145 guestrooms or units
  • Charging station for electric cars
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers for purchase
  • Lift
  • Smoking in designated areas
  • Water dispenser
Ibis Rotorua offers 145 air-conditioned accommodations with a hairdryer and an iron/ironing board. Beds feature down duvets. 42-inch LED televisions come with premium satellite channels. Bathrooms include a shower and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Indoor pool
Novotel Rotorua Lakeside
  • Pool
  • Spa pool
  • Kids’ pool
  • Free Wi-Fi
3.9 out of 5, Good, 1,001 reviews
The price is NZ$254
includes taxes & fees
11 Jan - 12 Jan 2026
Novotel Rotorua Lakeside

Property amenities

Internet

  • Available in all rooms: WiFi (NZD 10 per 24-hour period)
  • Available in some public areas: WiFi (NZD 10 per day)

Parking and transport

  • Electric car charging station on site
  • Free offsite parking
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Things to do

  • Bicycle rentals
  • Indoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Communal living room
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LED TV with premium satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: NZD 10.00 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: NZD 10.00 per day (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Ibis Hotel Rotorua
Ibis Rotorua
Rotorua Ibis
Ibis Rotorua Hotel Rotorua
ibis Rotorua Hotel
ibis Rotorua Hotel
ibis Rotorua Rotorua
ibis Rotorua Hotel Rotorua

Frequently asked questions

What is the cancellation policy at ibis Rotorua?

Ibis Rotorua offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at ibis Rotorua?

As of 21 Dec 2025, prices found for a 1-night stay for 2 adults at ibis Rotorua on 22 Dec 2025 start from NZ$185.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at ibis Rotorua?

Yep, ibis Rotorua has a free self car park.

Is there a free airport shuttle available at ibis Rotorua?

No, ibis Rotorua does not offer an airport shuttle service.

What time are check-in & check-out at ibis Rotorua?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at ibis Rotorua?

No, only service animals are allowed.

Is there a golf course on site at ibis Rotorua?

There isn't one on site, but Government Gardens Golf is a short 14-minute walk away.

ibis Rotorua Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 333 out of 1001 reviews
Rating 8 - Good. 386 out of 1001 reviews
Rating 6 - Okay. 192 out of 1001 reviews
Rating 4 - Poor. 52 out of 1001 reviews
Rating 2 - Terrible. 38 out of 1001 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

mishka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay here. Very handy to shops and restaurant. Nice view of the lake. Quiet too which was great. Friendly staff.
Stayed 3 nights in Nov 2025

8/10 Good

Allana

Travelled with partner
Liked: Cleanliness, staff & service
Good hotel, bu the shower was terrible and ran out of hot water, not good on a cold raining night
Stayed 1 night in Oct 2025

8/10 Good

Janet

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Good location to hospital. No rubbish bin in room, just recycle bin. Room clean & tidy just a little dated. Carpark was full but plenty of parking on street
Stayed 2 nights in Oct 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Gregory

Stayed 2 nights in Sep 2025

8/10 Good

Robert

Stayed 1 night in Sep 2025

8/10 Good

Saumil

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 2 nights in Sep 2025

6/10 Okay

kathy

Liked: Cleanliness, staff & service
Overnight. All the pillows were fat, no slimline ones to enable choice. Thermostat in shower very touchy, either boiling hot or freezing. Good water prezsure tho
Stayed 1 night in Sep 2025

10/10 Excellent

andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money
Stayed 1 night in Sep 2025

8/10 Good

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in fair condition. While its clean, there were some big stains on the carpet in the room. But overall for the price it was quite a fair deal. Suggest they put some rubbish bins outside.
Stayed 1 night in Aug 2025

8/10 Good

Glenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location to the lake and main shopping and dining precinct. They should provide soap to wash hands in the bathroom instead of just the body wash in the shower….
Stayed 2 nights in Aug 2025

6/10 Okay

LEEANNE

Stayed 1 night in Aug 2025

8/10 Good

Sarah

Travelled with family
Liked: Amenities
Excellent location. Warm cozy room
Stayed 2 nights in Aug 2025

10/10 Excellent

milan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved 3$ breakfast upgrade 😀
Stayed 2 nights in Aug 2025

10/10 Excellent

Lupe

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Had a great time with loved ones.
Stayed 3 nights in Aug 2025

10/10 Excellent

Lupe

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Customer service was amazing during our stay 🙏. Loved it.
Stayed 3 nights in Aug 2025

10/10 Excellent

Shaniza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, close to dining spots
Stayed 1 night in Aug 2025

6/10 Okay

Melanie

Stayed 1 night in Aug 2025

6/10 Okay

Natalie

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great in every way except the bathroom showers could do with an upgrade.
Stayed 1 night in Jul 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great easy check in. Staff at desk were friendly and accomodating. Proximity to Eat Streat was excellent- all within walking distance. Plenty of free parking.
Stayed 1 night in Jul 2025

8/10 Good

Martin and Sarah

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Price was good
Stayed 1 night in Jul 2025

8/10 Good

Riley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Jul 2025

10/10 Excellent

Ellen

Stayed 1 night in Jul 2025

8/10 Good

Peter

Stayed 2 nights in Mar 2025