1831 Boutique Hotel

3.5 star property

Room options

View all photos for Matchbox

Matchbox

Matchbox

  • 8 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Shoebox

Shoebox

Shoebox

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Duo Room

Duo Room

Duo Room

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Duo

Deluxe Duo

Deluxe Duo

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Trio Room

Trio Room

Trio Room

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bunk Bed OR 2 Single Beds and 1 Single Bunk Bed

View all photos for Deluxe Trio

Deluxe Trio

Deluxe Trio

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Family Room

Family Room

Family Room

  • 24 sq m
  • Sleeps 6
  • 2 Double Beds and 2 Single Beds

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About the area

Sydney

1831 Boutique Hotel puts you in the heart of Sydney, steps from Capitol Theatre and within a 10-minute stroll of Hyde Park. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, Mrs Chan's Kitchen, serves Thai cuisine and is open for lunch and dinner. Charlie Chans Bar is the hotel's own pub, serving drinks along with lunch and dinner. Additionally, you'll find Wi-Fi in public areas, laundry facilities and a microwave in a common area. There's also self parking, along with the convenience of airport drop-off service. .Within a 15-minute walk of this 3.5-property class Haymarket hotel, attractions include International Convention Centre Sydney and Sydney Town Hall.

What's nearby

  • World Square Shopping Centre - 1 min walk - 0.1 km
  • Capitol Theatre - 2 min walk - 0.2 km
  • Hyde Park - 5 min walk - 0.5 km
  • Sydney Town Hall - 7 min walk - 0.6 km
  • International Convention Centre Sydney - 7 min walk - 0.6 km

Getting around

  • Capitol Square Light Rail Station - 2 min walk
  • Sydney Central Station - 7 min walk
  • Sydney Airport (SYD) - 29 min drive

Restaurants

  • ‪Show Neua Thai Street Food - ‬2 min walk
  • ‪Charlie Chan's - ‬3 min walk
  • ‪Tawandang - ‬2 min walk
  • ‪Haymarket Hotel - ‬3 min walk
  • ‪Happy Chef Noodle Restaurant - ‬3 min walk

About this property

1831 Boutique Hotel

There's a restaurant on site. Public spaces have WiFi for a fee. You'll find a business centre on site. A shuttle from the hotel to the airport (available on request) is available for a fee. Multilingual staff, tour/ticket assistance, and concierge services are also featured at 1831 Boutique Hotel. Parking is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Sydney hotel.

  • 68 guestrooms or units
  • 4 levels
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Fridge in a common area
  • Dining venue
1831 Boutique Hotel offers 68 air-conditioned accommodations with minibars and a safe. 82-cm LCD televisions come with digital channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Sydney hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Offsite parking available (AUD 30 per day); discounts available
  • Airport drop-off shuttle (surcharge) from 5:30 AM to 10:30 PM at scheduled times and on request
  • Parking on site (surcharge)
  • Limited on-site self parking

Food and drink

  • A restaurant

Restaurants on site

  • Charlie Chans Bar
  • Mrs Chan's Kitchen

Things to do

  • TV in common areas

Family friendly

  • Babysitting
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 82-cm LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 10:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 20.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 16 per person
  • Airport shuttle fee per child: AUD 16
  • Nearby parking fee: AUD 30 per day
  • Rollaway bed fee: AUD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Pensione
Hotel Pensione Sydney
Pensione Hotel
Pensione Sydney
Pensione Sydney Hotel
Sydney Pensione
Sydney Pensione Hotel
1831 Boutique Hotel Hotel Haymarket
1831 Boutique Hotel Haymarket
1831 Boutique Hotel Hotel
Pensione Hotel Sydney
1831 Boutique Hotel (formerly Pensione Hotel)
1831 Boutique Hotel Haymarket
1831 Boutique Hotel Hotel
1831 Boutique Hotel Sydney
1831 Boutique Hotel Hotel Sydney

Frequently asked questions

What is the cancellation policy at 1831 Boutique Hotel?

1831 Boutique Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at 1831 Boutique Hotel?

Yep, 1831 Boutique Hotel has a self car park, for a fee. A self car park is also available, for a fee.

Are there any beaches close to 1831 Boutique Hotel?

The closest beach to 1831 Boutique Hotel is Coogee Beach (6.7 km).

Does 1831 Boutique Hotel serve breakfast?

You bet, brekkie is available daily.

Is there a free airport shuttle available at 1831 Boutique Hotel?

No, but there's a shuttle from the hotel to the airport that runs from 5:30 AM - 10:30 PM on request for a fee.

Is there a bar or restaurant at 1831 Boutique Hotel?

Yep, you can grab a meal at 1831 Boutique Hotel's onsite restaurant that serves Thai cuisine.

What time are check-in & check-out at 1831 Boutique Hotel?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at 1831 Boutique Hotel?

No, only service animals are allowed.

1831 Boutique Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 287 out of 997 reviews
Rating 8 - Good. 464 out of 997 reviews
Rating 6 - Okay. 183 out of 997 reviews
Rating 4 - Poor. 38 out of 997 reviews
Rating 2 - Terrible. 25 out of 997 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Jemma, UK

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Guest service Luke, was very helpful and accomodating! Hotel is opposite a light rail and only a 15 minute walk into the CBD good location
Stayed 2 nights in Aug 2020

10/10 Excellent

Sam, Sydney

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was looking for a basic room and bathroom and didn’t want any extras or anything fancy. This was perfect and in a great price range
Stayed 1 night in Jul 2020

8/10 Good

Florence

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyting is good. Location is convenience to go everyway. The staff is friendly, room is tidy & clean.
Stayed 1 night in Mar 2020

4/10 Poor

Heli

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Did not pay much, got even less

The size of the room was about 8 sq meters, not much bigger than the bathroom. They charged things from minibar from my credit card which I didn't take but after reclaim corrected that.
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities
Small room, great price with a very comfortable bed with clean linen. Shower with fabulous large head that was adjustable and high enough for tall person. The floors are my gripe, bathroom floor looked dirty and as though it hadnt been cleaned in months also carpet in bedroom was worn, stained and dirt of white small spots at bottom of bed, noticed it as soon as i walked in.
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, great location, secure and affordable!
Stayed 1 night in Mar 2020

10/10 Excellent

Meg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant location and friendly staff Got a free upgrade which was lovely. Bed *was* a little bit strange/kind of lumpy, but other than that, loved it. Is literally opposite a light rail stop, very convenient.
Stayed 1 night in Mar 2020

4/10 Poor

Ken, Dee why

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cigarette Smoke drifted to our room We ordered a non smoking room We were upgraded but the same result Very unpleasant and unacceptable
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything, it was very quiet, staff very friendly
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It was OK and served its purpose for me and I would return under similar circumstances. The carpets were threadbare in places and may cause a tripping hazzard.
Stayed 1 night in Feb 2020

6/10 Okay

Cathie

Liked: Cleanliness
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Room comfort
The overall experience was underwhelming. The supposedly accessible bathroom was very poorly designed. There was no fan, nowhere to keep toiletries and the shower was configured in a manner whereby using it resulted in everything in the room being saturated. The picture on the tv was so dark it was barely possible to watch programs on certain stations and it could not be adjusted. On a positive note, the room was clean and centrally situated.
Stayed 6 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and spacious great cooling . Fantastic service
Stayed 2 nights in Feb 2020

8/10 Good

Anne

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Can't beat an old fave....

I love this hotel and I stay here often but I didn't get my preferred room on this occasion and I wasn't happy with the room we got, it was stuffy, didn't have a great odour and the ridiculous size of the shower head for such a small shower meant that water went everywhere! Staff however have addressed my complaints in an email and thanked me for my feedback. They are refurbishing at the moment but that was also happening last June so seems to be taking a while. The location is tops and price is usually pretty agreeable and staff almost always friendly and quite accommodating.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Convient central position good value for money.excellent staff, entrance Hall's rather tired.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The location was great. The stop for the tram was right out front. The staff was super friendly and helpful. But the room was really musty smelling and the carpet was stained. Beds were ok. Furniture was pretty rickety and the drive in the room was filled with mini bar items so tough to get your own water bottle in there.
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Stayed 1 night in Feb 2020

8/10 Good

RSUPPORT

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Location is perfect and all crews are kind
Stayed 6 nights in Feb 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Staff very friendly, room was clean. Property needs a refreshing as it’s getting a little ran down. But ok to stay for a night. Location is good. Close to light rail and walking distance to most places.
Stayed 1 night in Feb 2020

10/10 Excellent

Craig

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and value was great. Haymarket is a great area and the light rail is on your doorstep so accessing any of the main city destinations is easy
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Coffee maker was crap. It kept spewing coffee everywhere. I didn’t like the shower set up either, i like doors that close off the whole shower so water doesn’t leak out.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2020

8/10 Good

lorene.hazell

Travelled with family
Liked: Cleanliness, staff & service
We loved the heritage exterior and internal staircase is just gorgeous. Room 111 is small but the beds were comfortable and the cleanliness was lovely. Arrived late but staff were very accommodating.
Stayed 1 night in Jan 2020

10/10 Excellent

Tezza, Sydney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situated in a lovely old historic building, this hotel offers great value for money. The room we stayed in was as clean as a 5 star hotel and had a lovely new bathroom with decent toiletries. No worn old towels here! Would stay at this hotel again without a doubt.
Stayed 1 night in Jan 2020