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4.6 out of 5

"Great hotel, great staff and great location. Would highly recommend " More

By a verified traveller on Sat 03 Oct 2020

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Hotel Description

A luxury stay in the heart of Sydney awaits you at Fraser Suites Sydney. Within a short 5-minute stroll, you'll find popular places like Sydney Town Hall and World Square Shopping Centre. Highlights at this boutique aparthotel include an indoor swimming pool, a spa tub, and a sauna.

Each apartment is soundproofed and features an LCD TV with cable channels, along with free WiFi, an iPod dock, and a safe. In-room dining is easy with amenities like a refrigerator, a microwave, and room service. Nice touches to enhance your stay include slippers and premium bedding. A hair dryer, a phone, and an iron/ironing board are also available. Limited housekeeping is available.

This business-friendly aparthotel offers free WiFi in public areas, a fitness center, and has a business center. Additionally, you'll find laundry facilities, concierge services, and a 24-hour front desk. Each morning cooked-to-order breakfast is served between 7:00 AM and 11:00 AM. There's also the convenience of self parking.

Attractions within a 10-minute walk of this 5-star Sydney Central Business District aparthotel include International Convention Centre Sydney and Hyde Park.

Deluxe Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
NZ$168* Per night/room 27 Nov. - 28 Nov.

Executive Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Suite, One Bedroom (High Floor)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Apartment, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Executive Apartment, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Deluxe Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Fraser Suites Sydney ratings based on 948 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Fraser Suites Sydney

Everyone (460) Couples (348) Business (10) Family (119)
4 out of 5

Posted by on 23 Nov. 2020

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5 out of 5
Great hotel, great staff and great location. Would highly recommend

Posted by , from Sydney on 3 Oct. 2020

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Comment from Hotel Management

18 Nov. 2020 by Albert Pilarski

Dear Guest, Thank you for this brief, but very kind review. Kind regards Albert Pilarski Hotel Manager Fraser Suites Sydney

5 out of 5
Staff were so lovely especially our breakfast server who was both lovely and accommodating. The pool/gym/sauna facilities were wonderful and clean. We would love to return to the hotel

Posted by , from Sydney on 3 Sep. 2020

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Comment from Hotel Management

3 Sep. 2020 by Elizabeth

Hi Jackie, we are glad you enjoyed your stay with us and that you enjoyed our leisure centre. Your kind feedback has been passed on to the breakfast team also. We hope to host you again soon. Kind Regards, Guest Services

4 out of 5
The bedroom area was clean and tidy. Plenty of space for two people and great lounge area with a table if we wanted to eat at. Fridge space was great, and good selection of teas and coffees in the room. Just a shame no milk was provided in the room. Bathroom clean and towels and shampoos etc all provided. Only issue we had was that we paid the extra when making the booking for the option that included breakfast. However, we called to book breakfast 3 times on the day, and each time was told the kitchen would call us back. We did not receive a single call. Therefore, we left and got breakfast elsewhere as we were not provided with any at the hotel which was disappointing. Still a nice place to stay, just a shame about the breakfast option.

Posted by , from Sydney on 13 Jul. 2020

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Comment from Hotel Management

21 Jul. 2020 by Sydney Reservations

Dear Alex, Thank you for taking the time to provide your feedback and we are so very sorry for this inconvenience in regards to ordering your breakfast. This matter has been investigated as should not have been the case.

5 out of 5
Great hotel, nice views on high floors and quick and easy check in

Posted by , from Newcastle AU on 2 Jul. 2020

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Comment from Hotel Management

6 Jul. 2020 by Albert Pilarski

Dear Guest Thank you for posting this lovely review. We hope we will meet again at Fraser Suites Sydney again one day Kind regards Albert Pilarski Hotel Manager Fraser Suites Sydney

3 out of 5
The double bed was two singles out together and they kept separating. Totally uncomfortable. Shower had mould

Posted by on 4 Feb. 2020

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Comment from Hotel Management

11 Feb. 2020 by Albert Pilarski

Dear Guest, Thank you for your comment. I am not sure whether we were able to rectify the bedding issue, something that should not have happened. All our showers are currently undergoing repairs, to ensure no such situations occur in rooms. Kind regards Albert Pilarski Hotel Manager Fraser Suites Sydney

5 out of 5

Posted by on 23 Jan. 2020

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Comment from Hotel Management

25 Jan. 2020 by Albert Pilarski

Dear Guest, Thank you for this great rating. Kind regards Albert Pilarski Hotel Manager Fraser Suites Sydney

5 out of 5
Some of the furniture was dated and worn. Also, when I checked into the room, it took a long time before the aircon was able to cool the place down However, the size and layout of the room was great. The bed was comfy and the kitchenette was well stocked. The negative was that the long life milk in the fridge was already open and used. It should've been replaced by a new one

Posted by on 23 Jan. 2020

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Comment from Hotel Management

25 Jan. 2020 by Albert Pilarski

Dear Guest, Thank you for this kind rating. I have made a comment to speak with housekeeping about your milk issue. Kind regards Albert Pilarski Hotel Manager Fraser Suites Sydney

5 out of 5

Posted by on 16 Jan. 2020

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Comment from Hotel Management

17 Jan. 2020 by Albert Pilarski

Dear Guest, I am glad your stay was so pleasant. Kind regards Albert Pilarski Hotel Manager Fraser Suites Sydney

4 out of 5

Posted by on 13 Jan. 2020

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Comment from Hotel Management

13 Jan. 2020 by Albert Pilarski

Dear Guest, Thank you for this kind rating. Kind regards Albert Pilarski Hotel Manager Fraser Suites Sydney

About the Fraser Suites Sydney

Location 488 Kent Street, Sydney, NSW 2000

Property Features

As a guest of Fraser Suites Sydney, you'll find an indoor pool, a spa tub, a sauna, and a fitness center. WiFi and wired Internet are free in public spaces. A business center and a meeting room are available. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the luxury Fraser Suites Sydney. Parking is available for a fee. This 5-star Sydney aparthotel is smoke free.

  • 1 building
  • 201 guestrooms or units
  • 42 levels
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Kingsford Smith Intl. Airport (SYD) (16.5 km / 10.3 mi)
  • Train station: Sydney Central Station (1.6 km / 1 mi)
  • Metro station: Town Hall Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Fraser Suites Sydney offers 201 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Beds feature premium bedding. LCD televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include slippers and hair dryers. This Sydney aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on weekdays only.

  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Luxury bedding
  • Cribs (free)
  • Housekeeping (weekdays only)
  • Hair dryer
  • Laptop safe
  • Slippers
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

The fitness center and pool are open 9 AM-6 PM daily. Due to COVID-19 restrictions, access to the pool and fitness center is limited to 6 guests at a time. Guests must book a reservation at the front desk to access these facilities.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 65.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned, and disinfectant is used to clean the property.Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Security system
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 300 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 25 and AUD 100 for adults, AUD 15 and AUD 100 for children (approximately)
  • Self parking fee: AUD 52 per day (in/out privileges)
  • Rollaway bed fee: AUD 65.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Fraser Suites Apartment Sydney
  • Fraser Suites Sydney
  • Sydney Fraser Suites
  • Fraser Hotel Sydney
  • Fraser Suites Sydney Hotel Sydney
  • Sydney Fraser Hotel
  • Fraser Suites Sydney Aparthotel
  • Sydney Fraser Hotel
  • Fraser Hotel Sydney
  • Fraser Suites Sydney Sydney
  • Fraser Suites Sydney Aparthotel
  • Fraser Suites Sydney Hotel Sydney
  • Fraser Suites Sydney Aparthotel Sydney

You should know

  • Pool access available from 6:00 AM to 10:00 PM.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.