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Metro Mirage Hotel Newport

4-star property
2 Queens Parade West, Newport, NSW 0508 053 286
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4.0 out of 5
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See all 298 wotif Reviews

"The staff member on reception was excellent, the room needs repairs and the limitedTV programs was inadequate " More

By a verified traveller on Mon 04 Jul 2022

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Hotel Description

At Metro Mirage Hotel Newport you'll be 1.6 km (1 mi) from Newport Beach and 2.6 km (1.6 mi) from Mona Vale Beach. Highlights at this motel include a restaurant, an outdoor swimming pool, and free self parking.

The restaurant, Mirage Restaurant, is open for breakfast. Additionally, you'll find free WiFi in public areas and laundry facilities. Cooked-to-order breakfast is available on weekends between 7:00 AM and 10:00 AM. There's also the convenience of limited parking.

Places within a 15-minute drive of this 4-star Newport motel include Avalon Beach and Narrabeen Beach.

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$141* Per night/room 14 Aug. - 15 Aug.

Waterfront Spa Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Double or Twin Room, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 3 Max

Metro Mirage Hotel Newport ratings based on 298 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Metro Mirage Hotel Newport

Everyone (153) Couples (95) Business (2) Family (47) Other (1)
5 out of 5
The staff member on reception was excellent, the room needs repairs and the limitedTV programs was inadequate

Posted by on 4 Jul. 2022

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2 out of 5
The establishment was in disrepair due to recent rains and we were not made aware of this. It was very disappointing.

Posted by on 29 May 2022

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5 out of 5
Great spot, staff and clean rooms

Posted by on 20 Apr. 2022

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3 out of 5
no food available nearby on Monday nights

Posted by on 15 Apr. 2022

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5 out of 5

Posted by on 1 Mar. 2022

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2 out of 5
Not value for money. The place is old and dilapidated. Not well maintained. Dirty carpet in the room. Huntsman spider found in bathroom.

Posted by on 17 Feb. 2022

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Comment from Hotel Management

22 Feb. 2022 by Customer Services Team, Metro Mirage Hotel Newport

Dear Joseph, Thank you for taking the time to leave a review for us. I will share this review with the team to allow us to improve our services and offerings. We look forward to welcoming you back in the future.

3 out of 5
Great location & staff were lovely, but this hotel desperately needs a renovation. The reception area & hallways reek of damp & mould. The pool area could be incredible with it’s Pittwater backdrop, but instead it’s tired, dirty and very much in need of a makeover. The construction site next door started on their power tools at 7.20am every day, which put an end to any relaxing mornings. Disappointing, though you’d probably have to pay much more if it was improved.

Posted by on 14 Jan. 2022

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Comment from Hotel Management

22 Feb. 2022 by Customer Services Team, Metro Mirage Hotel Newport

Dear Elizabeth, Thanks for leaving us a review. We are disappointed to hear that your stay didn't meet your expectations. I will share this review with the team to allow us to improve our offerings. Should you wish to discuss this further please let us know. Thank you.

2 out of 5
This was a disappointing stay. The Mirage is tired and in need of maintenance.

Posted by on 12 Jan. 2022

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Comment from Hotel Management

22 Feb. 2022 by Customer Services Team, Metro Mirage Hotel Newport

Dear Lisa, Thank you for taking the time to review our hotel. Your feedback is greatly appreciated and we are sorry to hear your expectations were not met on this stay. I will share your review with the whole team in order to make improvements. We hope to welcome you back in the future.

4 out of 5
all good

Posted by on 28 Dec. 2021

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Comment from Hotel Management

11 Jan. 2022 by SimonMetro

Dear Ross Thank you for the time taken to review our hotel.We look forward to welcoming you back. cheers Simon General Manager

1 out of 5

Posted by on 20 Dec. 2021

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About the Metro Mirage Hotel Newport

Location 2 Queens Parade West, Newport, NSW 2106

Property Features

There's a restaurant on site. WiFi is free in public spaces. An outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Metro Mirage Hotel Newport. The motel can provide concierge services and wedding services. Limited free parking is available on a first-come, first-served basis. This 4-star Sydney motel is smoke free.

  • 1 building
  • 47 guestrooms or units
  • 4 levels
  • Built in 1975
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Elevator
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

Metro Mirage Hotel Newport offers 47 accommodations with coffee/tea makers and hair dryers. 42-inch flat-screen televisions come with digital channels. This Sydney motel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Refrigerator
  • Coffee maker
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekends from 7:00 AM and 10:00 AM.

Mirage Restaurant - This beachfront restaurant serves breakfast only.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Union Pay. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-out is available. Enhanced food service safety measures are in place.

  • Children stay free
  • Parking height restrictions apply
  • One child stays free
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free: Maximum age 12
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: AUD 22 for adults and AUD 11 for children (approximately)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mirage Hotel Newport
  • Mirage Newport
  • Newport Mirage
  • Newport Mirage Hotel
  • Metro Mirage Hotel Newport
  • Metro Mirage Hotel
  • Metro Mirage Newport
  • Metro Mirage
  • Metro Mirage Newport Newport
  • Metro Mirage Hotel Newport Motel
  • Metro Mirage Hotel Newport Newport
  • Metro Mirage Hotel Newport Motel Newport

You should know

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.