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4.3 out of 5

"Great location short walk into town or to lake. Good size for small family. Fairly clean Only issue was sliding doors to bedroom were falling off. A ... " More

By a verified traveller on Mon 12 Apr 2021

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Hotel Description

A family-friendly stay in the heart of Taupo awaits you at Courtney Motel. You'll be 0.3 km (0.2 mi) from Lake Taupo and 3.1 km (1.9 mi) from Taupo Hot Springs. Highlights at this motel include free in-room WiFi.

All 16 rooms feature flat-screen TVs with satellite channels, and you can enjoy coffee/tea makers, free newspapers, and phones.

This smoke-free motel offers free WiFi in public areas, a garden, and barbecue grills. Other amenities include laundry facilities, a picnic area, and express check-out. Continental breakfast is available daily. There's also free self parking, along with the convenience of airport drop-off service.

With a stay at this 3.5-star Taupo motel, you'll be 6.8 km (4.2 mi) from Huka Falls.

Economy Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
NZ$113* Per night/room 16 May - 17 May

Family Apartment

Bed Count 1 King Bed Maximum Occupancy 7 Max

Classic Apartment

Bed Count 1 King Bed Maximum Occupancy 5 Max

Standard Apartment

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Condo, 4 Bedrooms, Lake View

Bed Count 1 King Bed Maximum Occupancy 11 Max

Courtney Motel ratings based on 100 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Courtney Motel

Everyone (48) Couples (30) Family (21)
4 out of 5
Great location short walk into town or to lake. Good size for small family. Fairly clean Only issue was sliding doors to bedroom were falling off. And parking was a bit tight when full

Posted by on 12 Apr. 2021

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Comment from Hotel Management

25 Apr. 2021 by Cherri

Thank you for taking the time to give us your feedback and for directing us to the sliding door issue which has now been remedied.

4 out of 5

Posted by on 6 Apr. 2021

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Comment from Hotel Management

25 Apr. 2021 by Cherri

Thank You for your review.

4 out of 5

Posted by on 4 Aug. 2020

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Comment from Hotel Management

16 Aug. 2020 by Host

Thanks so much for your feedback. We are so pleased you enjoyed your stay.

5 out of 5
Great location and amenities, especially when travelling with young children.

Posted by on 14 Mar. 2020

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5 out of 5
Great facilities a d perfect for what we needed - would stay again

Posted by on 7 Mar. 2020

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4 out of 5
Happy with the room . It had everything that we required

Posted by on 14 Nov. 2019

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3 out of 5
Bed really uncomfortable. Shower super small but fantastic pressure. Warm. Old but clean. Great towels. Pictures clearly photoshopped

Posted by on 11 Oct. 2019

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5 out of 5
We loved our stay....the bed was comfortable, the unit was clean and fresh and the staff friendly....can't wait to go back again!!

Posted by on 9 Oct. 2019

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5 out of 5
It was clean, comfortable and spacious for our family of 8’s needs. The reception staff were also friendly and helpful.

Posted by on 19 Apr. 2019

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Comment from Hotel Management

7 May 2019 by Cherri - Manager

Thank you for taking the time to give us your feedback. We look forward to welcoming you again sometime in the future.

5 out of 5
Lovely staff, fantastic accomodation for big teams! Definitely would recommend! Hopefully be back one day soon. Thankyou from maniapoto netball 👍

Posted by , from Ngati Maniapoto on 30 Jul. 2018

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About the Courtney Motel

Location 15 Tui Street, Taupo, 3330

Property Features

Courtney Motel offers its guests tour/ticket assistance, barbecue grills, and a garden. Public spaces have free WiFi. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. The family-friendly Courtney Motel also features a picnic area, laundry facilities, and dry cleaning/laundry services. Free self parking is available. This 3.5-star Taupo motel is smoke free.

  • 1 building
  • 1 floor
  • 16 guestrooms or units
  • Built in 1966
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers for purchase
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Taupo (TUO) (6.9 km / 4.3 mi)
  • Property shuttles: Airport drop-off
  • Parking: Free self parking

Room Amenities

Courtney Motel offers 16 accommodations with complimentary newspapers and coffee/tea makers. 32-inch flat-screen televisions come with satellite channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Housekeeping (daily)
  • Newspapers (free)
  • Telephone
  • Heating
  • Free tea bags/instant coffee

Food & Drink

For a fee, guests can enjoy continental breakfast daily.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 6:00 PM

Special check-in instructions:

There is no front desk at this property. The check-in location differs from the property location. To check in, go to Located at Voyager Apartments adjacent to Courtney Motel To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. The host will greet guests on arrival.

This property does not have a front desk. The check-in location differs from the property location. To check in, guests will need to go to Located at Voyager Apartments adjacent to Courtney Motel
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. The host will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for NZD 22.0 per day.
  • Cribs (infant beds) are available for NZD 10.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-out is available.

  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards
  • Guests will receive an email with special check-in instructions
  • Host will greet you
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: NZD 40 per vehicle
  • Crib (infant bed) fee: NZD 10.0 per night
  • Rollaway bed fee: NZD 22.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Courtney Motel
  • Courtney Motel Taupo
  • Courtney Taupo
  • Courtney Motel Motel
  • Courtney Motel Taupo
  • Courtney Motel Motel Taupo

You should know

  • Courtney Motel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Motel property is rated 3 star plus and is displayed on this page as 3.5 stars.

Official New Zealand Rating provided by Qualmark®

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.