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4.6 out of 5

"this would be the best Hotel experience I have had in NZ " More

By a verified traveller on Sun 10 Jan 2021

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Hotel Description

Clarence Hotel places you in the center of Tauranga, within a short 5-minute stroll of Tauranga Art Gallery and Monmouth Redoubt. Highlights at this hotel include a restaurant, free self parking, and a bar/lounge.

This business-friendly hotel offers free WiFi in public areas, a business center, and concierge services. Added amenities include a coffee shop/cafe and laundry facilities.

In the area of this 4-star Tauranga hotel, you'll find Mount Maunganui.

Executive Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Premier Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Clarence Hotel ratings based on 12 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Clarence Hotel

Everyone (5) Couples (3) Family (3)
3 out of 5

Posted by on 14 Apr. 2021

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Comment from Hotel Management

29 Apr. 2021 by reception

Thank you for your feedback

5 out of 5
this would be the best Hotel experience I have had in NZ

Posted by , from NZ on 10 Jan. 2021

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Comment from Hotel Management

18 Feb. 2021 by Reception

Thank you so much for your kind feed back :)

4 out of 5
Great style and central location with good amenities

Posted by , from Queenstown-Lakes on 9 Oct. 2020

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Comment from Hotel Management

10 Jan. 2021 by hotel

Thank you

5 out of 5
Lovely place to stay. Loved the shower and the room had a very nice feel about it.

Posted by on 23 Jun. 2020

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Comment from Hotel Management

1 Jul. 2020 by Reception

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5 out of 5

Posted by on 26 Feb. 2020

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Comment from Hotel Management

3 Mar. 2020 by reception

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5 out of 5
I cannot day a bad word about this place. We loved it. Absolutely everything about it.

Posted by on 22 Feb. 2020

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Comment from Hotel Management

23 Feb. 2020 by Dani Hotel Reception

Thank you for you feed back :)

5 out of 5
Amazing place! Full of heart and soul. Gr8 design and lots of caring for the very small details.

Posted by on 8 Jan. 2020

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Comment from Hotel Management

9 Jan. 2020 by Reception

Thank you for your feedback:)

5 out of 5

Posted by on 4 Jan. 2020

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Comment from Hotel Management

9 Jan. 2020 by Hotel

Thank you

3 out of 5
Modern room decor and furnishings, nice toiletries, very comfortable bed and good lighting options. Noise from bar very disappointing and spoiled my enjoyment for two nights. I would suggest to the owners that they consider investing in double glazing and possibly sound-proofing if other guests inform them of the same complaint.

Posted by on 9 Sep. 2019

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Comment from Hotel Management

15 Sep. 2019 by Hotel Reception

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5 out of 5

Posted by on 3 Aug. 2019

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Comment from Hotel Management

8 Aug. 2019 by hotel

thank you for your feedback

Property Features

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available. WiFi is free in public spaces. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Clarence Hotel. You'll have access to the health club at a partner property. Free self parking is available. This 4-star Tauranga hotel is smoke free.

  • 10 guestrooms or units
  • Meeting rooms
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Clarence Hotel offers 10 accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. 49-inch LED televisions come with satellite channels, pay movies, and Netflix. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • In-room dining (limited hours)
  • LED television
  • Satellite channels
  • Netflix
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

Clarence Hotel has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 6:30 AM - 10:00 PM
  • Saturday - Sunday: 8 AM - 10:00 PM
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Friday: 6:30 AM - 10:00 PM
  • Saturday - Sunday: 8 AM - 10:00 PM
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Children stay free
  • One child stays free
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Smoke detector
  • Security system
  • Children stay free - maximum age 10
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 100.0 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Clarence Hotel Tauranga
  • Clarence Tauranga
  • Clarence Hotel Hotel
  • Clarence Hotel Tauranga
  • Clarence Hotel Hotel Tauranga

You should know

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.