Skip to main content
Beginning of main content
 Tokyo •1 Room
 Tokyo • 1 Room
Book online or call 0508 053 286 Phone Number

Hotel East 21 Tokyo

4-star property
6-3-3 Toyo, Koto-ku, Tokyo, Tokyo-to 0508 053 286
Choose Dates
4.5 out of 5
Wonderful!
See all 6 wotif Reviews

"We paid $260 per night during a holiday in Japan, but they were quite accommodating. Breakfast was average, but you get what you pay for. On regular ... " More

By a verified traveller on Sat 16 Sep 2023

Points Of Interest

View all on Map

Enter dates to see availability

Hotel Description

Hotel East 21 Tokyo puts you in the center of Tokyo, 2.3 km (1.4 mi) from Kiyosumi Garden and 3.7 km (2.3 mi) from KidZania Tokyo. Highlights at this hotel include 4 restaurants and in-room free WiFi.

The restaurant, Brasserie Harmony, serves French cuisine and is open for breakfast, lunch, and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Added amenities include free WiFi in public areas, a seasonal outdoor swimming pool, and a coffee shop/cafe. Cooked-to-order breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 10:30 AM. There's also self parking, along with the convenience of train drop-off service.

Sights within a 10-minute drive of this 4-star Koto hotel include Tokyo Skytree and Sensō-ji Temple.

[Non-Smoking] Business Single (15sqm/ For 2 People)

Bed Count 1 Twin Bed Maximum Occupancy 2 Max
NZ$123* Per night/room 29 Apr. - 30 Apr.

[Non-Smoking] Concept Room (Tokyo Skytree View)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

[Non-Smoking] Superior Twin Room (For 2 People) (Available Only 1 room on the same floor)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

[Non-Smoking] Deluxe Double Room (Single Use)

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

[Non-Smoking] Wide Single (19.5spm/ For 2 People)

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

[Non-Smoking] Superior Twin Room (Single Use) (Available Only 1 room on the same floor)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel East 21 Tokyo ratings based on 6 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel East 21 Tokyo

Everyone (3) Couples (1) Family (2)
3 out of 5
We paid $260 per night during a holiday in Japan, but they were quite accommodating. Breakfast was average, but you get what you pay for. On regular nights, it might be much cheaper. The big bonus is the outdoor pool, perfect for summer, though there's a fee. They also offer free transport to Disneyland, which is wonderful. Rooms are spacious. As an IHG member, I usually stay at Holiday Inn or Crowne Plaza, but this hotel is impressively organized, more so than IHG in Japan. Plus they have a tour desk

Posted by on 16 Sep. 2023

Was this review helpful to you?
4 out of 5
Central location - well-presented hotel. Helpful & friendly staff.

Posted by on 10 Oct. 2022

Was this review helpful to you?
Comment from Hotel Management

18 Oct. 2022 by Web sales

Thank you for staying at Hotel East 21 Tokyo. We will do my best not to forget the spirit of hospitality so that you can stay comfortably. We hope you may consider to stay with us once again in your next visit to Japan. We look forward to the opportunity of welcoming you again. Best regards.

5 out of 5
The location with stores and train station short walks away make it very convenient. The restaurant had delish food and fabulous kind staff. A special thank you to the restaurant manager who made the stay less stressful and ensured we were able to experience Japanese cuisine, along with the master chefs who prepared the meals.Thank you. We will see you next time we are in Tokyo.

Posted by , from Australia on 31 Oct. 2019

Was this review helpful to you?
Comment from Hotel Management

1 Nov. 2019 by Web sales

Thank you for staying at Hotel East 21 Tokyo. I am glad that you are satisfied with the restaurant. The hotel has 6 restaurants and 1 bar. At the Japanese restaurant "Sazanka", you can enjoy seasonal dishes with the beautiful scenery on the top floor. There is also a sushi restaurant. Please stay at a restaurant in our hotel again when you come to Japan next time. We will be to help you so that your trip becomes splendid too. Best Regards

5 out of 5
The staff were very friendly and could not do enough for you. The rooms were beautiful and beds very comfortable. The breakfast choices were plentiful for both Eastern and Western tastes. We enjoyed our stay and will be back. Thank you.

Posted by on 26 Oct. 2019

Was this review helpful to you?
Comment from Hotel Management

27 Oct. 2019 by Web Sales

Thank you for staying at Hotel East 21 Tokyo. We are glad indeed, Because you evaluated us at a Perfect Score. Our breakfast is Japanese and Western Buffet. We appreciate that we have received high popularity from many customers. If you visit to Japan next time, please come to our Hotel again. We will be to help you so that your trip becomes splendid too. Best Regards,

5 out of 5
Good location for public transport. Have stayed here many times.

Posted by , from Victoria, Austrlia on 1 Nov. 2018

Was this review helpful to you?
Comment from Hotel Management

2 Nov. 2018 by Web Sales

Thank you for staying at Hotel East 21 Tokyo. Thank you for compliments. Although it is located slightly off the center of Tokyo, it is convenient for sightseeing and business because it can guide you various means of transport such as Tokyo Metro, Tokyo Metropolitan Bus, Airport Limousine Bus etc. We have shuttle bus from hotel to Toyocho station (Tokyo Metro Tozai Line) It's Only in the morning. We hope you may consider to stay with us once again in your next visit to Japan. We look forward to the opportunity of welcoming you again. Best regards.

5 out of 5
Great place to base ourselves with metro and bus lines to the city nearby. Plenty of restaurants and shops nearby.

Posted by , from New Zealand on 3 Oct. 2018

Was this review helpful to you?
Comment from Hotel Management

3 Oct. 2018 by Web Sales

Thank you for staying at Hotel East 21 Tokyo. Thank you for compliments. There are convenience stores, restaurants, and drug stores,super market around the hotel.It is convenient for meals and shopping. The hotel is located in the area somewhat east from the center of the city and it is convenient for sightseeing in Chiba · Maihama(Disney) area and Nihonbashi / Otemachi area. We hope you may consider to stay with us once again in your next visit to Japan. We look forward to the opportunity of welcoming you again. Best regards.

About the Hotel East 21 Tokyo

Location 6-3-3 Toyo, Koto-ku, Tokyo, Tokyo-to 135-0016

Property Features

There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 7 meeting rooms available. An airport shuttle at scheduled times is available for a fee. A seasonal outdoor pool, a vending machine, and multilingual staff are also featured at Hotel East 21 Tokyo. The hotel can provide concierge services and wedding services. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star Tokyo hotel.

  • 394 guestrooms or units
  • 21 levels
  • 4 dining venues
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Kinshicho Station (2.6 km / 1.6 mi)
  • Metro station: Toyocho Station (0.6 km / 0.4 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel East 21 Tokyo offers 394 air-conditioned accommodations with slippers and hair dryers. Beds feature down comforters. Guests can surf the web using the complimentary wired and wireless Internet access. Bathrooms include shower/tub combinations, bidets, toilets with an electronic bidet, and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

  • In-room dining (limited hours)
  • Television
  • Refrigerator
  • Electric kettle
  • Down blanket
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Slippers
  • Toiletries (free)
  • Bidet
  • Toilet with electronic bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 10:30 AM.

Brasserie Harmony - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner.

Toen - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

Sazanka - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.

Kiba Teppanyaki - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.

Un Bakery Shop - This café serves light fare only. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a seasonal outdoor pool.

Guests under 18 years old are not allowed in the fitness facility.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-in times vary by room type. Guests booked in room types indicating 9 PM check-in should arrive at that time.

Children under 3 years old are not permitted in the seasonal outdoor garden pool.

Meals are not included in the room rate for children ages 6 and younger included in the reservation.

Pool hours are 10 AM-9 PM July 15-31. The pool is closed 4-5 PM daily for maintenance.

Children ages 0-3 are not permitted in the seasonal outdoor pool. Children ages 0-16 are not permitted in the pool from 5-9 PM.

This property offers airport shuttle pickup and drop off service from Haneda Airport only.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free, per registered adult, when using existing bedding.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

For the comfort of guests using the public bathing areas and other public facilities, this property does not permit guests with tattoos to use the facilities.

Health club facilities (pool, fitness center, sauna, spa tub) are available only to members (surcharge). Guests who wish to access these facilities must pay an initial health club member fee as well as the yearly membership fee. Non-members are not permitted to use the health club facilities.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

  • No cots (infant beds) available
  • Children stay free
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • LGBTQIA friendly
  • Children stay free - maximum age 6
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately JPY 3050 for adults and JPY 1500 for children
  • Airport shuttle fee: JPY 1000 per person (one-way)
  • Airport shuttle fee per child: JPY 500 (one-way), (from 6 to 12 years old)
  • Self parking fee: JPY 1500 per night (in/out privileges)
  • Pool fee: JPY 8800 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • East 21 Tokyo
  • Hotel East 21 Tokyo
  • Tokyo East 21
  • Tokyo East 21 Hotel
  • Hotel East 21
  • East 21 Tokyo Koto
  • East 21 Tokyo Hotel
  • Hotel East 21 Tokyo Japan
  • Hotel East 21 Tokyo Hotel
  • Hotel East 21 Tokyo Tokyo
  • Hotel East 21 Tokyo Hotel Tokyo

You should know

  • The seasonal pool will open in July and close in September.
  • Pool access available from noon to 9:00 PM.
  • One child 6 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
url importing http://www.wotif.co.nz/Tokyo-Hotels-Hotel-East-21-Tokyo.h45966-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Tokyo-Hotels-Hotel-East-21-Tokyo.h45966-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.co.nz/Tokyo-Hotels-Hotel-East-21-Tokyo.h45966-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.