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Executive Hotel Vancouver Airport

3.5 star property
Suburban hotel with free airport shuttle and fitness centre

Photo gallery for Executive Hotel Vancouver Airport

Lobby sitting area
42-inch LCD TV with cable channels, TV
Premium bedding, down duvets, pillow-top beds, in-room safe
Deluxe Double Room, 2 Double Beds
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$175
includes taxes & fees
1 Jan - 2 Jan 2026

Explore the area

View map
7311 Westminster Hwy, Richmond, BC, V6X1A3
  • Place, Minoru Park
    ‪1 min walk‬
  • Place, CF Richmond Centre Mall
    ‪7 min walk‬
  • Place, Richmond Olympic Oval
    ‪9 min walk‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪7 min drive‬

Room options

View all photos for One Bedroom Suites

Premium bedding, down duvets, pillow-top beds, in-room safe

One Bedroom Suites

8.6 out of 10
Excellent
(33 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 56 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Queen Bed

View all photos for 2 Bedrooms Suites

Premium bedding, down duvets, pillow-top beds, in-room safe

2 Bedrooms Suites

7.8 out of 10
Good
(26 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 65 sq m
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 Double Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Courtyard Queen Room

Courtyard Queen Room

Courtyard Queen Room

8.4 out of 10
Very good
(86 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
LCD TV
Pillow menu
Blackout curtains
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Courtyard Two Double Beds

Courtyard Two Double Beds

Courtyard Two Double Beds

8.4 out of 10
Very good
(88 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
LCD TV
Pillow menu
Blackout curtains
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite with One Queen bed & Sofabed

Premium bedding, down duvets, pillow-top beds, in-room safe

Junior Suite with One Queen bed & Sofabed

8.0 out of 10
Very good
(63 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Junior Suite with Two Double Beds & Sofabed

Junior Suite with Two Double Beds & Sofabed

Junior Suite with Two Double Beds & Sofabed

8.0 out of 10
Very good
(41 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Two Double Room with Courtyard View

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Two Double Room with Courtyard View

  • Sleeps 4

View all photos for Deluxe Room, 1 Queen Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 Queen Bed

9.0 out of 10
Wonderful
(25 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
LCD TV
Pillow menu
Blackout curtains
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds

8.4 out of 10
Very good
(44 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
LCD TV
Pillow menu
Blackout curtains
  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for One Bedroom Luxury Suite

Premium bedding, down duvets, pillow-top beds, in-room safe

One Bedroom Luxury Suite

  • Sleeps 4

View all photos for Deluxe Queen Room Plaza Building

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Queen Room Plaza Building

  • Sleeps 2

View all photos for Deluxe King Room Plaza Building

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe King Room Plaza Building

  • Sleeps 2

View all photos for Jacuzzi King Suite

Premium bedding, down duvets, pillow-top beds, in-room safe

Jacuzzi King Suite

8.8 out of 10
Excellent
(5 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Blackout curtains
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite with Sofa Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Family Suite with Sofa Bed

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Washer/dryer
Pillow menu
  • Sleeps 4
  • 1 Queen Bed, 1 Large Single Bed and 1 Single Sofa Bed

View all photos for Three Bedroom Suite

Premium bedding, down duvets, pillow-top beds, in-room safe

Three Bedroom Suite

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Blackout curtains
  • Sleeps 7
  • 1 Queen Bed, 2 Double Beds and 1 Single Sofa Bed

View all photos for Executive Penthouse

Executive Penthouse

Executive Penthouse

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Blackout curtains
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Family Two Bedrooms Suite

Premium bedding, down duvets, pillow-top beds, in-room safe

Family Two Bedrooms Suite

  • Sleeps 5

View all photos for Two Bedroom Luxury Suites

Premium bedding, down duvets, pillow-top beds, in-room safe

Two Bedroom Luxury Suites

  • Sleeps 6

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(30 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
LCD TV
Pillow menu
Blackout curtains
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Jacuzzi King Suite

Premium bedding, down duvets, pillow-top beds, in-room safe

Jacuzzi King Suite

  • Sleeps 3

View all photos for Three Bedroom Suite

Premium bedding, down duvets, pillow-top beds, in-room safe

Three Bedroom Suite

  • Sleeps 7

View all photos for Junior Double Suite

Combined shower/bathtub, designer toiletries, hair dryer, towels

Junior Double Suite

  • Sleeps 5

View all photos for Junior Suite 1 Queen Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Junior Suite 1 Queen Bed

  • Sleeps 2

Executive Penthouse

  • Sleeps 3

View all photos for Deluxe Two Double Room Plaza Building

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Two Double Room Plaza Building

  • Sleeps 4

View all photos for Standard Queen Room with Courtyard View

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Queen Room with Courtyard View

  • Sleeps 2

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About the area

Richmond

Executive Hotel Vancouver Airport puts you in the heart of Richmond, steps from Minoru Park and within a 10-minute stroll of Richmond Olympic Oval. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The restaurant, Freebird Table and Bar, serves American cuisine and is open for breakfast, brunch, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the indoor swimming pool and gym. Business amenities include 16 meeting rooms, a conference centre, and a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. Full breakfast is available daily between 7:00 AM and 11 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of a free airport shuttle. .Attractions within a 20-minute drive of this 3.5-property class Richmond City Centre hotel include University of British Columbia and Vancouver Waterfront.

What's nearby

  • Minoru Park - 1 min walk - 0.2 km
  • CF Richmond Centre Mall - 7 min walk - 0.6 km
  • Richmond Olympic Oval - 9 min walk - 0.8 km
  • Lansdowne Centre - 13 min walk - 1.2 km
  • Aberdeen Centre - 2 min drive - 2.0 km

Getting around

  • Richmond-Brighouse Station - 11 min walk
  • Vancouver Waterfront Station - 31 min drive
  • Vancouver International Airport (YVR) - 12 min drive

Restaurants

  • ‪Dining Terrace - ‬9 min walk
  • ‪Sushi Mura - ‬8 min walk
  • ‪Syu japanese cusine & sushi Bar - ‬10 min walk
  • ‪CoM Vietnamese - ‬8 min walk
  • ‪Kirin Seafood Restaurant 麒麟海鮮酒家 - ‬7 min walk

About this property

Executive Hotel Vancouver Airport

Suburban hotel with free airport shuttle and fitness centre
Executive Hotel Vancouver Airport offers its guests an indoor pool and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and 16 meeting rooms are available. A rooftop terrace, a vending machine, and a garden are also featured at the business-friendly Executive Hotel Vancouver Airport. A roundtrip airport shuttle is free at scheduled times. For a fee, parking is available.

This 3.5-star Richmond hotel is smoke free.

  • 291 guestrooms or units
  • 18 levels
  • Manager's reception (free)
  • Terrace on the roof
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Locker space
  • Bar or lounge
  • Dining venue
Executive Hotel Vancouver Airport offers 291 air-conditioned accommodations with a safe and free newspapers. Each accommodation is individually furnished and decorated. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This Richmond hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Similar properties

Exterior
Grand Park Hotel Vancouver Airport, an Ascend Collection Hotel
  • Free airport shuttle
  • Free Wi-Fi
  • Air-conditioning
  • Gym
4.0 out of 5, Very good, 3,151 reviews
The price is NZ$195
includes taxes & fees
4 Jan - 5 Jan 2026
Grand Park Hotel Vancouver Airport, an Ascend Collection Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 6:30 AM to 10:30 PM at scheduled times
  • Parking on site (CAD 15 per day)
  • Extended parking on site (CAD 15 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11 AM for a fee: CAD 15 to 25 for adults and CAD 15 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Freebird Table and Bar

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 16 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (147 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (61 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 18 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 40 per pet, per night
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 15 to 25 for adults and CAD 15 to 25 for children
  • Self-parking fee: CAD 15.00 per day
  • Extended parking fee: CAD 15 per day
  • Pet fee: CAD 40 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number ST047569479

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Executive Airport Plaza
Executive Hotel Airport Plaza
Executive Airport Plaza Richmond
Executive Airport Plaza Hotel Richmond
Executive Airport Plaza Hotel
Executive Vancouver Airport
Executive Vancouver Richmond
Executive Hotel Vancouver Airport Hotel
Executive Hotel Vancouver Airport Richmond
Executive Hotel Vancouver Airport Hotel Richmond

Frequently asked questions

What is the cancellation policy at Executive Hotel Vancouver Airport?

Executive Hotel Vancouver Airport offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Executive Hotel Vancouver Airport?

As of 29 Dec 2025, prices found for a 1-night stay for 2 adults at Executive Hotel Vancouver Airport on 1 Jan 2026 start from NZ$174.74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Executive Hotel Vancouver Airport?

Yep, Executive Hotel Vancouver Airport has a self car park for CAD 15.00 per day. A self car park is also available, for a fee. Additionally there is extended parking for CAD 15 per day.

Are there any beaches close to Executive Hotel Vancouver Airport?

The closest beach to Executive Hotel Vancouver Airport is Kitsilano Beach (11.6 km).

Does Executive Hotel Vancouver Airport have a pool?

Executive Hotel Vancouver Airport has an indoor pool. The pool is open 8:00 AM to 10:00 PM.

What makes Executive Hotel Vancouver Airport a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Executive Hotel Vancouver Airport.

Is Executive Hotel Vancouver Airport family-friendly?

You bet! With amenities such as children's meals, laundry facilities and a free airport shuttle, it's no surprise that Executive Hotel Vancouver Airport is a hit with families.

Does Executive Hotel Vancouver Airport serve breakfast?

Yep, full brekkie is offered daily from 7:00 AM to 11 AM.

Is there a free airport shuttle available at Executive Hotel Vancouver Airport?

Yep, there's a free airport shuttle that runs from 6:30 AM - 10:30 PM at scheduled times.

Is there a bar or restaurant at Executive Hotel Vancouver Airport?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Executive Hotel Vancouver Airport?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at Executive Hotel Vancouver Airport?

Furry friends are welcome at Executive Hotel Vancouver Airport, with food and water bowls on offer.

Executive Hotel Vancouver Airport Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1856 out of 3718 reviews
Rating 8 - Good. 927 out of 3718 reviews
Rating 6 - Okay. 482 out of 3718 reviews
Rating 4 - Poor. 226 out of 3718 reviews
Rating 2 - Terrible. 227 out of 3718 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Carrie

Stayed 1 night in Sep 2025

6/10 Okay

Elizabeth J

Travelled with partner
Disliked: Cleanliness
Room was clean. Area didn’t seem safe.
Stayed 1 night in Sep 2025

4/10 Poor

Lovenia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Update modern rooms
Stayed 1 night in Sep 2025

8/10 Good

Darcy

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Sep 2025

4/10 Poor

ROBERT

Travelled with partner, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel room didn't look like the pictures. It was smelly, dirty, falling apart and the bed was terribly loud. You couldn't move in the night without being woken up. The restaurant has strange hours and finding a place to eat near by isn't the easiest. The cost per night was pretty hefty for what it is and what's offered.
Stayed 1 night in Sep 2025

10/10 Excellent

Gracen, Saskatoon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and accommodating. The food selection was great. The pool was small but we enjoyed usage of the hot tub more anyways. The room was perfect, will be back in the future.
Stayed 2 nights in Sep 2025

10/10 Excellent

Cannie

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent we love Harrison hot springs and this resort. We will come back again
Stayed 1 night in Sep 2025

10/10 Excellent

Kallie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Walk to skytrain. Easy parking in parkade.
Stayed 2 nights in Sep 2025

10/10 Excellent

xianhui

Stayed 1 night in Sep 2025

2/10 Terrible

Shannon

Travelled with family, Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the WORST booking I have ever experienced! The room was terrible! The A/C wasn’t on, when plugged in it blew gross dust and mold out in my face! Wifi never worked and wasn’t even connected! Fridge was HOT and when I called front desk for the 3rd time explaining that we required a fridge for medication (because we were there for a BC Children’s Hospital Visit) they said we could use a 3rd floor fridge elsewhere in a staff room!??? WHAT??!! The people above us were incredibly loud all night and we got no sleep and our room was 26 degrees with no airflow! WORST EXPERIENCE!!
Stayed 1 night in Sep 2025

8/10 Good

Rui

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was great. The staff are fantastic. Loved the upgrade. The hotel is an older property however
Stayed 1 night in Sep 2025

10/10 Excellent

Peter

Travelled with family
Liked: Amenities
Superb hotel, lovely restaurant
Stayed 1 night in Sep 2025

8/10 Good

Graham

Stayed 1 night in Sep 2025

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel has great service and the restaurant is quite good with a creative and tasty menu. However the property needs a serious update. The rooms are clean but very outdated.
Stayed 1 night in Sep 2025

8/10 Good

Sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle to airport big plus. Coffee in lobby would work. Louder ring for “wake up calls” would work. Any grab bar anywhere in tub would really help. Pillows for petite necks would be out of this world!!! Just sayin’
Stayed 1 night in Sep 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was impressed with the breakfast menu and service, the staff there were very friendly and welcoming. I hope using this method of service saves the wastage.
Stayed 2 nights in Sep 2025

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Wasn't there long enough to rate
Stayed 1 night in Sep 2025

8/10 Good

Keith

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good stay for the convenience of location to the Richmond conference centre and price was okay. Suite was large and spacious, very clean. Room was dated with a slight cigarette smoke smell.
Stayed 3 nights in Sep 2025

8/10 Good

Gang

Travelled with partner
Liked: Cleanliness, staff & service, amenities
nice cook to order breakfast.
Stayed 1 night in Sep 2025

8/10 Good

Arthur

Liked: Cleanliness, staff & service
Clean room
Stayed 1 night in Sep 2025

10/10 Excellent

KEITH

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We thought this was good value, the suite was large had all catering requirements. We only waited 7 mins for shuttle bus. Yes its a bit dated but that did not matter, as the suite exceeded our expectations. The staff were friendly and helpful. Breakfast was good too. I would recommend this hotel.
Stayed 1 night in Sep 2025

4/10 Poor

yacir

Stayed 2 nights in Sep 2025

10/10 Excellent

NICHOLAS, Whistler

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 1 night in Sep 2025

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desk staff and restaurant staff were 1st class. Room was impeccably clean and smells amazing
Stayed 1 night in Sep 2025