10/10 Excellent
Diane
Travelled with partner
1 Oct 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay. The room was clean; it had all the amenities that we would want, including a refrigerator, TV, free Wi-Fi. We even had a little balcony with a water view, which was a surprise.
The staff were informative, friendly, professional, and responsive. For example, at around 8:20 PM the first night we were there, we could not figure out how to work the TV remote; we left a voicemail on the hotel’s phone number. I figured probably that no one would hear it till the next morning. But within 10 minutes, someone was knocking on our door, who said he heard the voicemail and was here to help.
The bed pillows were very comfortable. There was delicious, freshly brewed coffee in the lobby in the morning.
Another thing that I liked is they have a strict quiet time in the hotel 10 PM to 9 AM; so you don’t have to worry about raucous neighbors making too much noise.
We were in Alexandria Bay September 29 to October 1. One thing to note at that time of the year a lot of restaurants are closed for breakfast; a few were open for dinner. The town is kind of quiet, which I liked. Capt. Thomson’s has a restaurant across the street from the hotel, which is open for all meals; the meals were good and service was quick at the dinner and breakfast meal we had over there.
Diane
Stayed 2 nights in Sep 2025
