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4.0 out of 5

"We had a pleasant stay at this property. I did feel the hotel was overpriced for what we received. " More

By a verified traveller on Tue 28 May 2019

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Hotel Description

A family-friendly stay in Banff awaits you at Fairmont Banff Springs. Within steps you'll find Fairmont Banff Springs Bowling Centre and Banff Springs Convention Centre. Highlights at this eco-certified resort include 7 restaurants, 3 bars/lounges, and a full-service spa.

A pampering day can include deep-tissue massages, hot stone massages, thalassotherapy, and reflexology along with access to the hot springs/mineral springs. The restaurant, Vermillion Room, serves international cuisine and is open for breakfast, lunch, and dinner. Enjoy the 3 outdoor tennis courts, golf course and indoor swimming pool plus access to golf lessons. Business amenities include 22 meeting rooms, a conference center, and a business center. Plus you'll find an outdoor swimming pool, free WiFi in public areas, and a gym. Each morning buffet breakfast is served between 7:00 AM and 10:30 AM. There's also valet parking, along with the convenience of an airport shuttle.

Attractions within a 30-minute walk of this Banff Springs District resort include Banff Gondola and Upper Hot Springs.

Room, 1 King Bed (Fairmont)

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$675* Per night/room 1 Apr. - 2 Apr.

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, View (Fairmont)

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Room, 2 Double Beds (Fairmont)

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Suite, 2 Bedrooms (Summit)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Room, 1 King Bed, View (Fairmont)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Fairmont Banff Springs ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Fairmont Banff Springs

Couples (1)
4 out of 5
We had a pleasant stay at this property. I did feel the hotel was overpriced for what we received.

Posted by on 28 May 2019

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Comment from Hotel Management

28 May 2019 by Fairmont Banff Springs

Thank you for kindly taking the time to leave a review of your recent stay at the ‘Castle in the Rockies’. Exceptional service is what we strive to be known for; therefore your feedback on the value of your experience is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. We hope your time in Banff was truly wonderful and we have the opportunity to welcome you back again soon! -Fairmont Banff Springs

About the Fairmont Banff Springs

Location 405 Spray Ave, Banff, AB T1L1J4

Property Features

Fairmont Banff Springs offers its guests a full-service spa, a golf course, and outdoor tennis courts. There are 7 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can unwind with a drink at one of the 3 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business center and 22 meeting rooms are available. An outdoor pool, an indoor pool, and a children's pool are also featured at the family-friendly Fairmont Banff Springs. A roundtrip airport shuttle and an area shuttle are available for a fee. Parking is available for a fee. Smoking is allowed in designated areas at this Banff resort.

  • 757 guestrooms or units
  • 9 levels
  • 7 dining venues
  • 3 bars or lounges
  • Ski equipment storage
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 3
  • Grocery/convenience store
  • Laundry facilities
  • In-room childcare (surcharge)
  • Babysitting or childcare
  • Arcade/game room
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Banff Station (2.9 km / 1.8 mi)
  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Fairmont Banff Springs offers 757 accommodations with safes and complimentary newspapers. Beds feature down comforters and premium bedding. Flat-screen televisions come with pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include slippers, designer toiletries, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Slippers
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available
  • Children's slippers
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.

Vermillion Room - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

1888 Chop House - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Waldhaus Restaurant - Overlooking the golf course, this restaurant specializes in German cuisine and serves dinner only. Open daily.

Castello Ristorante - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 27
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Thalassotherapy treatments
  • Hot springs/mineral springs in spa
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Number of hot springs - 1

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.

Pet Policy

  • Pets: CAD 50 per accommodation, per day
  • Maximum 2 pets
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted.

  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 34 for adults and CAD 17 for children
  • Fee for in-room wireless internet: CAD 10.5 per day (rates may vary)
  • Self parking fee: CAD 35 per day
  • Valet parking fee: CAD 49 per day (in/out privileges)
  • Pet fee: CAD 50 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Banff Fairmont
  • Banff Fairmont Springs
  • Banff Springs
  • Banff Springs Fairmont
  • Fairmont Banff Springs
  • The Fairmont Banff Springs Hotel
  • Fairmont Springs Banff
  • The Fairmont Banff Springs
  • Fairmont Springs Hotel Banff
  • Springs Banff
  • Fairmont Banff Hotel
  • Fairmont Banff Springs Hotel
  • Fairmont Hotel Banff
  • The Fairmont Banff Springs Banff
  • The Fairmont Banff Springs Hotel Banff
  • Fairmont Banff Springs Resort
  • Fairmont Banff Springs Banff
  • Fairmont Banff Springs Resort
  • Fairmont Banff Springs Resort Banff

You should know

  • Pool access available from 6 AM to 11 PM.
  • Hot springs access available from 8:30 AM to 7:00 PM.
  • Reservations are needed for golf tee times. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

  • Green Key Eco-Rating Programme
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.