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Ibis Birmingham New Street Station Hotel

3.0 star property
Hotel with a conference centre, a quick walk to O2 Academy Birmingham

Photo gallery for Ibis Birmingham New Street Station Hotel

Bar (on property)
Exterior
Exterior
Twin Room, 2 Single Beds
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
The current price is NZ$107
includes taxes & fees
1 June - 2 June

Explore the area

Map
21 Ladywell Walk Arcadian Centre, Birmingham, England, B5 4ST
  • Bullring & Grand Central
    ‪7 min walk‬
  • International Convention Centre
    ‪20 min walk‬
  • Utilita Arena Birmingham
    ‪20 min walk‬
  • Birmingham (BHX)
    ‪30 min drive‬

Room options

Family Room, Multiple Beds

Highlights

Connecting rooms available
HDTV
Blackout curtains
Fan
Eco-friendly toiletries
Private bathroom
Hairdryer
Eco-friendly cleaning supplies
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

Highlights

Connecting rooms available
Free cots/infant beds
HDTV
Fan
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed

Double Room, 1 Double Bed

Highlights

Connecting rooms available
Free cots/infant beds
HDTV
Fan
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Double Bed

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About the area

Birmingham

Ibis Birmingham New Street Station Hotel puts you in the heart of Birmingham, within just a 10-minute stroll of O2 Academy Birmingham and Bullring & Grand Central. Highlights at this hotel include a restaurant, a bar/lounge and a conference centre. .This pet-friendly hotel offers free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Other amenities include a snack bar/deli and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Sights within a 20-minute walk of this 3-property class Birmingham City Centre hotel include Symphony Hall and International Convention Centre.

What's nearby

  • O2 Academy Birmingham - 6 min walk - 0.6 km
  • Bullring & Grand Central - 7 min walk - 0.6 km
  • International Convention Centre - 20 min walk - 1.7 km
  • Utilita Arena Birmingham - 20 min walk - 1.7 km
  • Broad Street - 4 min drive - 2.9 km

Getting around

  • Birmingham New Street Station - 4 min walk
  • Grand Central Tram Stop - 8 min walk
  • Birmingham Airport (BHX) - 30 min drive

Restaurants

  • ‪Look in 樂意 - ‬1 min walk
  • ‪Malaysian Delight - ‬1 min walk
  • ‪Genting Casino Birmingham Chinatown - ‬1 min walk
  • ‪China Court Restaurant - ‬1 min walk
  • ‪Santorini - ‬1 min walk

About this property

Ibis Birmingham New Street Station Hotel

Hotel with a conference centre, a quick walk to O2 Academy Birmingham
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. 7 meeting rooms and coworking spaces are available.

WiFi is free in public spaces. Ibis Birmingham New Street Station Hotel also features laundry facilities, dry cleaning/laundry services, and a front desk safe. Parking is available for a fee.

This 3-star Birmingham hotel is smoke free.

  • 159 guestrooms or units
  • 4 levels
  • Deli
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Pool or billiards table
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Ibis Birmingham New Street Station Hotel offers 159 accommodations with coffee/tea makers and a hairdryer. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a shower and complimentary toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include fans and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

Arabic, English, Finnish, French, Greek, Hindi, Italian, Latvian, Polish, Portuguese, Spanish, Thai

Similar properties

Exterior

ibis budget Birmingham Centre

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
3.7 out of 5, Good, 1,250 reviews
The price is NZ$64
includes taxes & fees
27 May - 28 May
ibis budget Birmingham Centre

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (GBP 15 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; GBP 12 to 12 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 7 meeting rooms
  • Conference centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 100% renewable energy
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • HDTV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Restaurant dining guides

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Fan
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to make the booking will be requested at check-in and a GBP0.01 authorization will be placed for identification purposes.

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 12 to 12 for adults and GBP 0 to 6 for children
  • Covered self-parking fee: GBP 15 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ibis Birmingham New Street
Ibis New
Ibis New Hotel Birmingham Centre Street
Ibis Birmingham Centre New Street Hotel
Ibis Birmingham City Centre Hotel Birmingham
Ibis New Street Hotel
Ibis New Street
Ibis Birmingham New Street Station Hotel Hotel
Ibis Birmingham New Street Station Hotel Birmingham
Ibis Birmingham New Street Station Hotel Hotel Birmingham

Frequently asked questions

What is the cancellation policy at Ibis Birmingham New Street Station Hotel?

Ibis Birmingham New Street Station Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ibis Birmingham New Street Station Hotel?

As of 15 May 2025, prices found for a 1-night stay for 2 adults at Ibis Birmingham New Street Station Hotel on 1 Jun 2025 start from NZ$106.88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Ibis Birmingham New Street Station Hotel?

Yep, Ibis Birmingham New Street Station Hotel has a secured covered self car park for GBP 15 per night.

Does Ibis Birmingham New Street Station Hotel serve breakfast?

Sure does, buffet breakfast is served on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at Ibis Birmingham New Street Station Hotel?

No, Ibis Birmingham New Street Station Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Ibis Birmingham New Street Station Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Ibis Birmingham New Street Station Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Ibis Birmingham New Street Station Hotel?

Furry friends are welcome at Ibis Birmingham New Street Station Hotel, with food and water bowls on offer. Just so you know, there's a limit of one pet.

Ibis Birmingham New Street Station Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 363 out of 1008 reviews
Rating 8 - Good. 355 out of 1008 reviews
Rating 6 - Okay. 165 out of 1008 reviews
Rating 4 - Poor. 77 out of 1008 reviews
Rating 2 - Terrible. 48 out of 1008 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jeannie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasa t stay for theatre trip

Friendly welcome. Clean room, 2bath sheets, no hand towel though. Bed was comfortable, with extra pillows and room was warm. Shower gel etc provided. Very close to theatre which was .ain reason for booking.
Stayed 1 night in Feb 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Ibolya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Celia

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel was very clean and staff were welcoming and helpful. Unfortunately, the heater in my room wasn’t working. I asked for an extra duvet which appeared promptly. Other guests said their rooms were uncomfortably hot. The central location was convenient. It took me a while to find it. The quickets way from New Street station is via the steps by Wetherspoons. Google maps sent me a long route.
Stayed 4 nights in Feb 2025

8/10 Good

Beverley

Stayed 1 night in Feb 2025

8/10 Good

S E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1 night stay for a Friday night out

We stayed one night in a double room at this hotel due to its proximity to the venue we were attending and also to New Street train station. I can't comment on the breakfast as we didn't have it, but I can say that we had the worst flat white coffee ever from the bar (lukewarm and weak!) and paid £4 each for the privilege! The room was fairly small but cosy and comfortable (we thought the pillows were a bit hard) and overall decor is a bit dated (90s). Saying that, we would probably stay here again as it was a good price for a convenient city centre hotel (£59 on a Friday). There was also a nice smell in the public spaces (like a reed diffuser type fragrance!)
Stayed 1 night in Feb 2025

8/10 Good

EVELYN

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

4/10 Poor

James

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Avoid unless don't want sleep

Terrible. Freshly renovated lobby to lure you in, then you go back in time to 80s as you go upstairs to the rooms. Tiny rooms, terrible old bed, very uncomfortable, I've had pieces of paper thicker than the pillows, storage heaters, no AC, no fan. Middle of winter, and the rooms were unbearably hot, couldn't open the window due to the blaring music out the back. Backs on go a VERY loud and busy courtyard full of bars and clubs, no peace at all.
Stayed 1 night in Jan 2025

6/10 Okay

Simon

Business traveller
Liked: Staff & service, room comfort

Comfortable Budget City Centre Location

Convenient for city centre. Basic low cost accommodation with no frills. Comfortable and quiet, although walls a bit thin between rooms
Stayed 2 nights in Feb 2025

10/10 Excellent

Shelagh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short theatre stay

The service from received each member of staff at the Ibis was professional, friendly and went out of their way to ensure we thoroughly enjoyed our stay. Nothing was too much trouble. thank you
Stayed 2 nights in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Lynn

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Rooms tired, bed wobbling and felt unstable
Stayed 1 night in Feb 2025

10/10 Excellent

Anthony

Stayed 2 nights in Jan 2025

8/10 Good

Zoe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
,
Stayed 1 night in Feb 2025

8/10 Good

Simon

Stayed 1 night in Dec 2024

10/10 Excellent

JOSEPH

Stayed 1 night in Jan 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Emma

Disliked: Property conditions & facilities, room comfort

Noisy nightclub under hotel

Terribly outdated rooms. Hotel is above a nightclub that plays music until 4am. The music can be heard through the hotel corridors so a lot of rooms will be affected. Read the description on ibis itself.
Stayed 1 night in Jan 2025

2/10 Terrible

CHRISTOPHER

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shocking!

Worst hotel stay I’ve ever had! I’d have been far better in travelodge but thought this would be a step up - it was a many steps down! I’ve stayed in many hotels of varying ratings and cost but this was beyond poor even for the price. The reception is deceptive because once you step out of the lift it’s like some sort of dated office block. The rooms are a horrible mix of cheap looking wood, dated furnishings and textured walls that look like a back street hostel. TV didn’t work. Thinnest duvet and most terrible bed I’ve ever encountered. Basic in its most raw form. To make it worse there is nothing on the hotels.com page or in reception that states that the hotel sits above a load of nightclubs so sleep was impossible up to closing time around 3am. Second stay at an Ibis and both stays have been poor.
Stayed 1 night in Jan 2025

4/10 Poor

Rosa

Travelled with group
Disliked: Property conditions & facilities
The TV in my room was not working when I arrived- I reported this to reception who said they would send someone to look at it. I waited over an hour but no one arrived - I sent a Whatsapp message to the hotel reception but got no reply -after another 30 minutes I went back down from the 4th floor to reception to complain.. Only then did a member of staff actually follow me to my room. The problem was the batteries in the remote control had to be replaced so off she went again to do this which involved another 15 minutes. All in all I was over 2 hours trying to sort this out. I am 76 years of age & the last thing I wanted to be doing was going up & down to reception at the end of a very long day. The key cards for my room were very unreliable & at times did not work which meant that I had to visit reception again on more than one occasion to get these replaced.I used the sink in the bathroom to wash my hands & the plug just stuck which meant that I could not drain the water away - another trip to reception to report this !!!!! The quality of the breakfast left a lot to be desired & was not worth the money. I ended up eating very little which is unusual for me. .
Stayed 3 nights in Jan 2025

10/10 Excellent

HAFID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in Jan 2025

8/10 Good

Catherine

Stayed 1 night in Jan 2025

8/10 Good

Kirsten, Saxapahaw

Stayed 5 nights in Jan 2025

8/10 Good

Leo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall positive good value stay

Nice decor downstairs, friendly staff, good value breakfast. Room was pretty small and a bit tired in comparison to the shared areas of the hotel. It was clean though and the shower was good.
Stayed 1 night in Jan 2025