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Ibis Birmingham New Street Station Hotel

3.0 star property
Hotel with a restaurant, 6-minute walk to O2 Academy Birmingham

Photo gallery for Ibis Birmingham New Street Station Hotel

Bar (on property)
Property entrance
Twin Room, 2 Single Beds
Reception
Lobby lounge

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Housekeeping
The current price is NZ$108
includes taxes & fees
26 Dec - 27 Dec

Explore the area

View map
21 Ladywell Walk Arcadian Centre, Birmingham, England, B5 4ST
  • Place, Birmingham Hippodrome
    ‪1 min walk‬
  • Place, O2 Academy Birmingham
    ‪3 min walk‬
  • Place, Bullring & Grand Central
    ‪4 min walk‬
  • Airport, Birmingham (BHX)
    ‪19 min drive‬

Room options

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds

Family Room, Multiple Beds

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Connecting rooms available
HDTV
Blackout curtains
Fan
Private bathroom
Eco-friendly toiletries
Hairdryer
Coffee/tea maker
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed

Double Room, 1 Double Bed

8.0 out of 10
Very good
(71 reviews)

Highlights

Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Fan
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

7.6 out of 10
Good
(24 reviews)

Highlights

Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Fan
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 13 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

Birmingham

Ibis Birmingham New Street Station Hotel puts you in the heart of Birmingham, within just a 10-minute stroll of O2 Academy Birmingham and Bullring & Grand Central. Highlights at this hotel include a restaurant, a bar/lounge and a conference centre. .This pet-friendly hotel offers free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Other amenities include a snack bar/deli and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Sights within a 20-minute walk of this 3-property class Birmingham City Centre hotel include Symphony Hall and International Convention Centre.

What's nearby

  • Birmingham Hippodrome - 1 min walk - 0.2 km
  • O2 Academy Birmingham - 3 min walk - 0.3 km
  • Bullring & Grand Central - 4 min walk - 0.4 km
  • International Convention Centre - 14 min walk - 1.2 km
  • Utilita Arena Birmingham - 17 min walk - 1.4 km

Getting around

  • Birmingham New Street Station - 4 min walk
  • Grand Central Tram Stop - 8 min walk
  • Birmingham Airport (BHX) - 30 min drive

Restaurants

  • ‪Chung Ying - ‬1 min walk
  • ‪Peach Garden 桃苑 - ‬1 min walk
  • ‪Malaysian Delight - ‬1 min walk
  • ‪Look in 樂意 - ‬1 min walk
  • ‪Time To Eat - ‬1 min walk

About this property

Ibis Birmingham New Street Station Hotel

Hotel with a restaurant, 6-minute walk to O2 Academy Birmingham
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. 7 meeting rooms and coworking spaces are available.

WiFi is free in public spaces. Ibis Birmingham New Street Station Hotel also features laundry facilities, dry cleaning/laundry services, and a front desk safe. Parking is available for a fee.

This 3-star Birmingham hotel is smoke free.

  • 159 guestrooms or units
  • 4 levels
  • Deli
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Pool or billiards table
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Ibis Birmingham New Street Station Hotel offers 159 accommodations with coffee/tea makers and a hairdryer. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a shower and complimentary toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include fans and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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ibis budget Birmingham Centre
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (GBP 15 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; GBP 12 to 12 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 7 meeting rooms
  • Conference centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar in shower (67 centimetre high)
  • Grab bar near toilet (70 centimetre high)
  • Lever door handles
  • Lift (80 centimetre wide door)
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 100% renewable energy
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • HDTV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Restaurant dining guides

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Fan
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to make the booking will be requested at check-in and a GBP0.01 authorization will be placed for identification purposes.

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 12 to 12 for adults and GBP 0 to 6 for children
  • Covered self-parking fee: GBP 15 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ibis Birmingham New Street
Ibis New
Ibis New Hotel Birmingham Centre Street
Ibis Birmingham Centre New Street Hotel
Ibis Birmingham City Centre Hotel Birmingham
Ibis New Street Hotel
Ibis New Street
Ibis Birmingham New Street Station Hotel Hotel
Ibis Birmingham New Street Station Hotel Birmingham
Ibis Birmingham New Street Station Hotel Hotel Birmingham

Frequently asked questions

What is the cancellation policy at Ibis Birmingham New Street Station Hotel?

Ibis Birmingham New Street Station Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ibis Birmingham New Street Station Hotel?

As of 29 Nov 2025, prices found for a 1-night stay for 2 adults at Ibis Birmingham New Street Station Hotel on 26 Dec 2025 start from NZ$107.63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Ibis Birmingham New Street Station Hotel?

Yep, Ibis Birmingham New Street Station Hotel has a secured covered self car park for GBP 15 per night. A self car park is also available, for a fee.

Does Ibis Birmingham New Street Station Hotel serve breakfast?

Sure does, buffet breakfast is served on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at Ibis Birmingham New Street Station Hotel?

No, Ibis Birmingham New Street Station Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Ibis Birmingham New Street Station Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Ibis Birmingham New Street Station Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Ibis Birmingham New Street Station Hotel?

Furry friends are welcome at Ibis Birmingham New Street Station Hotel, with food and water bowls on offer. Just so you know, there's a limit of one pet.

Reviews

Ibis Birmingham New Street Station Hotel Reviews

7.8

Good

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 360 out of 1018 reviews
Rating 8 - Good. 336 out of 1018 reviews
Rating 6 - Okay. 191 out of 1018 reviews
Rating 4 - Poor. 78 out of 1018 reviews
Rating 2 - Terrible. 53 out of 1018 reviews

Reviews

8/10 Good

Des

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Birmingham Chinatown

Good hotel in central location. Near main railway stations. Next to entertainment centre which is bit noisy. Plenty of great restaurants around.
Stayed 1 night in Aug 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet .very calm andcrestful
Stayed 3 nights in Aug 2025

8/10 Good

Linh

Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Room comfort
It was a clean budget hotel, so had what you needed, and was handy for the theatre which is why we were there.
Stayed 1 night in Aug 2025

6/10 Okay

Dawn

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Not enough staff

Check in took a while. Not enough staff. It took several minutes.
Stayed 1 night in Aug 2025

10/10 Excellent

Ruth, Manchester

Stayed 4 nights in Aug 2025

10/10 Excellent

STUART

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice affordable central hotel

Very nice affordable hotel. Staff friendly. Breakfast excellent. Thank you team.
Stayed 3 nights in Aug 2025

8/10 Good

Grant

Liked: Cleanliness, staff & service
Disliked: Room comfort

Normally fantastic

Normally a fantastic place to visit, however, there were works going on inside the hotel. As such, there was hammering, loud voices, and sanding throughout the day - I was woken up around 8-8.30 by the sound of sanding! Unfortunately, I discovered a live fly wriggling around in my burger likely from the lettuce. I informed the staff who provided me with a replacement, a free drink, and a free dessert. Whilst an unpleasant experience, the staff were fantastic. Normally a great place but the building works let this stay down. In future, prewarning would be best.
Stayed 2 nights in Aug 2025

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Although the room air con unit felt cool immediately above it, it was completely inadequate and my wife and had little sleep due to the uncomfortable room temperature. Other than that everything else was very good.
Stayed 1 night in Aug 2025

10/10 Excellent

Philip

Stayed 1 night in Aug 2025

6/10 Okay

Sarah

Travelled with group
Disliked: Amenities, property conditions & facilities
This hotel was not like the the other one they own in Birmingham. I was quite disappointed. The other one had a coffee machine that you could help yourself to a hot beverage at any time. The reception staff were not very helpful the beds were very hard and the rooms need a good tidy up the plus side to it was its location
Stayed 1 night in Aug 2025

10/10 Excellent

Clare

Stayed 1 night in Aug 2025

8/10 Good

kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic, budget stay

Impeccably clean room. Great shower. Good wifi. Cheap food available downstairs. Excellent place to stay on a budget. The only issue, and a minor one at that, is the key cards often fail and you need them to access the lifts too. This is only really an issue if you’re in a rush and there’s a queue at reception - but for this reason I’d say not great for other business travellers who don’t have time to waste.
Stayed 2 nights in Jun 2025

6/10 Okay

Terry

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
We stayed for 2 nights. When we went to check in the staff member said they were new, didn’t know the area and 2 people checking out were unhappy as they had put there bag in for storing and had something stolen. The staff member didn’t put our bags in the secure area, just in the office. Didn’t feel good about this and not a great start to this stay. Couldn’t check in until 3pm. (We had just come from London and they let us check in a lot earlier). The elevators were so small and unnerving. The room was clean and large enough, but basic. The hotel could do with a renovation and freshen up. The hotel was in a central location. Cheap and cheerful. Buffet Breakfast was ok, but wouldn’t have it again. When we eventually could check in there was a different staff member who was brilliant and knew what he was doing. Check ou was another different staff member and she was really lovely and knew what she was doing.
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service

Good location. Car park tiny

Location is perfect for much needed retail therapy. Lots of restrictions nearby. Car park is tiny and hard to manoeuvre in. I did manage to scratch my car but a staff was there to direct me so I would not damage my car even more. I ended up not parking my car there cause it was full anyway. But the car park opposite is 24hrs with a fee.
Stayed 1 night in Jul 2025

2/10 Terrible

Ellie

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Silver fish in the rooms, rooms were not clean they were dusty and there was a massive drainage problem. The showers absolutely stank, hotel staff kindly moved our room but unfortunately the other room was just as bad. Checked out after an hour of being there and went and stayed elsewgere
Stayed 3 nights in Aug 2025

6/10 Okay

Rebecca

Stayed 1 night in Aug 2025

2/10 Terrible

Jamie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient for rail links plus huge carpark nearby. Rooms clean & tidy. Bar & dining area comfortable. Street nouses during the night
Stayed 2 nights in Jul 2025

8/10 Good

Jason

Stayed 1 night in Aug 2025

6/10 Okay

Jason

Travelled with partner
The hotel is generally fine. Pretty standard for most Ibis hotels I've stayed in. I telephoned a couple of times in the weeks running up to the booking, as I had a few questions and requests. I Everyone I spoke to was helpful and seemed knowledgeable. Combined with the person I spoke to during check-in, I spoke with at least 3 separate members of staff. Despite all the calls and in person chats (not to mention all the updates sent via Expedia), not a single person on staff thought to mention that noisy works were scheduled to take place during our stay that might disturb our rest. I understand the need to make essential alterations and upgrades, but a simple heads-up would have been nice.
Stayed 1 night in Aug 2025

10/10 Excellent

Be

Stayed 1 night in Jul 2025

10/10 Excellent

Raphael

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business Trip

Comfortable and clean. Nice staff. Easy to find and close to New Street Station.
Stayed 2 nights in Jul 2025