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Crowne Plaza Surfers Paradise by IHG

4.5 star property

Photo gallery for Crowne Plaza Surfers Paradise by IHG

3 restaurants, breakfast served
Point of interest
Suite, Ocean View (Penthouse)
Junior Suite, 1 King Bed, Ocean View
Outdoor pool, open 7:00 AM to 9:00 PM, pool loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$218
includes taxes & fees
27 May - 28 May

Explore the area

View map
2807 Gold Coast Highway, Surfers Paradise, QLD, 4217
  • Place, Broadbeach Beach
    ‪5 min walk‬
  • Place, Gold Coast Convention and Exhibition Centre
    ‪15 min walk‬
  • Place, Surfers Paradise Beach
    ‪19 min walk‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪28 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View

9.0 out of 10
Wonderful
(11 reviews)
  • Ocean view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible

8.4 out of 10
Very good
(5 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 2 Double Beds, Balcony

Water view

Room, 2 Double Beds, Balcony

9.0 out of 10
Wonderful
(29 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room

10.0 out of 10
Exceptional
(2 reviews)
  • Partial ocean view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(26 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Ocean View

Suite, 1 Bedroom, Ocean View

Suite, 1 Bedroom, Ocean View

10.0 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 86 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Ocean View (Penthouse)

Suite, Ocean View (Penthouse)

Suite, Ocean View (Penthouse)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 119 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View (High Floor)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Ocean View (High Floor)

9.4 out of 10
Exceptional
(23 reviews)
  • Ocean view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

9.0 out of 10
Wonderful
(34 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Ocean View

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Ocean View

8.4 out of 10
Very good
(6 reviews)
  • Partial ocean view
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(29 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Ocean View

Room, 2 Queen Beds, Ocean View

Room, 2 Queen Beds, Ocean View

8.2 out of 10
Very good
(27 reviews)
  • Ocean view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Pool View

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Pool View

8.0 out of 10
Very good
(16 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(7 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Ocean View (Top Floor)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Ocean View (Top Floor)

  • Ocean view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Low Floor)

Suite, 1 Bedroom (Low Floor) | Room amenity

Suite, 1 Bedroom (Low Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • 86 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (Low Floor)

Standard Room, 2 Double Beds (Low Floor)

Standard Room, 2 Double Beds (Low Floor)

9.2 out of 10
Wonderful
(15 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Ocean View

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Ocean View

8.8 out of 10
Excellent
(15 reviews)
  • Ocean view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Ocean View

Premium Room, 1 King Bed, Ocean View

Premium Room, 1 King Bed, Ocean View

7.8 out of 10
Good
(10 reviews)
  • Ocean view
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Gold Coast

A luxury stay in Gold Coast awaits you at Crowne Plaza Surfers Paradise by IHG. Within a 30-minute stroll, you'll find Gold Coast Convention and Exhibition Centre and Surfers Paradise Beach. Highlights at this hotel include 3 restaurants, 2 bars/lounges and an outdoor swimming pool. .The restaurant, Relish Bar & Grill, is open for breakfast, lunch and dinner. Enjoy the gym, outdoor tennis court, Hot tub and kids' swimming pool. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of self parking. .Places within a 30-minute walk of this 4.5-property class Surfers Paradise hotel include The Star Gold Coast and Cavill Avenue.

What's nearby

  • Broadbeach Beach - 5 min walk - 0.5 km
  • Gold Coast Convention and Exhibition Centre - 15 min walk - 1.3 km
  • Surfers Paradise Beach - 19 min walk - 1.6 km
  • The Star Gold Coast - 2 min drive - 1.6 km
  • Cavill Avenue - 3 min drive - 1.9 km

Getting around

  • Florida Gardens station - 2 min walk
  • Varsity Lakes Station - 24 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 38 min drive

Restaurants

  • ‪26° & Sunny - ‬7 min walk
  • ‪Freghete - ‬14 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Sushi Train - ‬16 min walk
  • ‪Broadbeach Bowls Club - ‬7 min walk

About this property

Crowne Plaza Surfers Paradise by IHG

Crowne Plaza Surfers Paradise by IHG offers its guests a kids' pool, an outdoor pool, an outdoor tennis court, and a hot tub. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A fitness centre, a terrace, and a vending machine are also featured at the luxury Crowne Plaza Surfers Paradise by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Gold Coast hotel is smoke free.

  • 1 building
  • 269 guestrooms or units
  • 26 levels
  • 3 dining venues
  • 2 bars or lounges
  • Poolside lounge chairs
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Computer for guest use
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Locker space
  • Coffee shop
Crowne Plaza Surfers Paradise by IHG offers 269 accommodations with a safe and complimentary bathrobes. Rooms open to balconies. 55-inch LCD televisions come with digital channels. Bathrooms include a separate bath and shower, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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  • Pool
  • Spa pool
  • Free Wi-Fi
  • Restaurant
4.0 out of 5, Very good, 1,473 reviews
The price is NZ$230
includes taxes & fees
29 Apr - 30 Apr
Novotel Surfers Paradise

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (AUD 25 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 39 for adults and AUD 19.50 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Horizon Sky Dining
  • Relish Bar & Grill
  • Shooey's Sports Bar

Things to do

  • Bicycles
  • Children's pool
  • Gym
  • Hot tub
  • Outdoor pool
  • Outdoor tennis court
  • TV in common areas

Family friendly

  • Children's pool
  • Fenced pool
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Wedding services

Business services

  • Computer station

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Front entrance ramp
  • Lift
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 26 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 65.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 39.00 for adults and from AUD 19.50 for children
  • Self-parking fee: AUD 25 per day (in/out privileges)
  • Rollaway bed fee: AUD 65.0 per night
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Surfers Paradise
Crowne Plaza Surfers Paradise
Surfers Paradise Crowne Plaza
Crowne Plaza Surfers Paradise Gold Coast
Crowne Plaza Surfers Paradise Hotel Surfers Paradise
Crowne Plaza Surfers Paradise Hotel

Frequently asked questions

What is the cancellation policy at Crowne Plaza Surfers Paradise by IHG?

Crowne Plaza Surfers Paradise by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Surfers Paradise by IHG?

As of 26 Apr 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Surfers Paradise by IHG on 27 May 2026 start from NZ$218, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Surfers Paradise by IHG?

Yep, Crowne Plaza Surfers Paradise by IHG has a self car park with in/out privileges for AUD 25 per day. A self car park is also available, for a fee. Onsite parking is limited.

Are there any beaches close to Crowne Plaza Surfers Paradise by IHG?

Yep, Crowne Plaza Surfers Paradise by IHG is a short 6-minute walk from Broadbeach Beach.

Does Crowne Plaza Surfers Paradise by IHG have a pool?

Yep, and guests love it! Crowne Plaza Surfers Paradise by IHG has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:00 AM to 9:00 PM.

What luxury perks are available at Crowne Plaza Surfers Paradise by IHG?

Crowne Plaza Surfers Paradise by IHG features an outdoor pool, 1 hot tub and 3 restaurants.

What makes Crowne Plaza Surfers Paradise by IHG a romantic place to stay?

1 hot tub and pool-view dining, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Crowne Plaza Surfers Paradise by IHG.

Is Crowne Plaza Surfers Paradise by IHG family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Crowne Plaza Surfers Paradise by IHG is a hit with families.

Does Crowne Plaza Surfers Paradise by IHG serve breakfast?

Yeah, travelers are hooked on the buffet brekkie here! Served daily from 6:30 AM to 10:30 AM, this is the perfect spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Crowne Plaza Surfers Paradise by IHG?

No, Crowne Plaza Surfers Paradise by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Crowne Plaza Surfers Paradise by IHG?

Yep, you can grab a meal at Crowne Plaza Surfers Paradise by IHG's onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Crowne Plaza Surfers Paradise by IHG?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Crowne Plaza Surfers Paradise by IHG?

No, only service animals are allowed.

Crowne Plaza Surfers Paradise by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 582 out of 1001 reviews
Rating 8 - Good. 232 out of 1001 reviews
Rating 6 - Okay. 97 out of 1001 reviews
Rating 4 - Poor. 45 out of 1001 reviews
Rating 2 - Terrible. 45 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Nisar

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service.
Stayed 8 nights in Apr 2026

8/10 Good

Chandrika

Stayed 2 nights in Mar 2026

10/10 Excellent

Robyn

Liked: Cleanliness
Stayed 1 night in Mar 2026

8/10 Good

Simon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rim, great view Friendly staff Large TV but didn’t have Netflix or YouTube etc. Bit disappointing.
Stayed 1 night in Feb 2026

8/10 Good

Juliet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is good for 2 people. Downside is every time you go out the aircon does stay, it will switch off, by the time you back, the room is hot and humid.
Stayed 1 night in Feb 2026

6/10 Okay

Pedro

Liked: Cleanliness
The room was ok, feels a bit tired and missing some toiletries items, also the Rooms felt a bit noisy from other rooms. The restaurant relish was great food was nice and fresh. The restaurant at the top had nice view and atmosphere lots of food as a buffet but quality was average.
Stayed 3 nights in Feb 2026

10/10 Excellent

ANDREW

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes! Pool was nice room and view 😍 staff helpful
Stayed 1 night in Feb 2026

10/10 Excellent

Dean

Liked: Cleanliness
Great, clean hotel
Stayed 3 nights in Feb 2026

8/10 Good

Monika

Stayed 1 night in Feb 2026

4/10 Poor

Feltham,

Stayed 2 nights in Feb 2026

10/10 Excellent

Francesco

Liked: Cleanliness, amenities, property conditions & facilities
great amenities and wonderful staff - 5 out of 5
Stayed 3 nights in Feb 2026

8/10 Good

Solange

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great amenities, clean room, beautiful view. Unfortunately the check in was late than I was told, otherwise I would rate it 5stars
Stayed 1 night in Jan 2026

10/10 Excellent

Estella

Stayed 4 nights in Jan 2026

10/10 Excellent

Seyidali

Travelled with family
Liked: Cleanliness, property conditions & facilities
Excellent
Stayed 2 nights in Jan 2026

10/10 Excellent

Leanne Rose

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room staff were all amazing. Special mention to Scarlett who was personable friendly and proffesional. A great asset to your establishment.
Stayed 8 nights in Jan 2026

6/10 Okay

Maryanne

Travelled with family
Liked: Staff & service
Room was dated, no art works,just a print behind the tv and the tv seemed ancient - no nice creams or shower cap in bathroom -small swimming pool not enough pool chairs
Stayed 2 nights in Jan 2026

8/10 Good

Laura

Stayed 8 nights in Jan 2026

10/10 Excellent

Neil Patrick

Travelled with partner
Liked: Cleanliness, amenities
Well maintained property and room.
Stayed 4 nights in Jan 2026

8/10 Good

Barry

Travelled with partner
Liked: Amenities, property conditions & facilities
Staff very nice ..couch in room was only real problem as it was wet from previous tenant and we could not use it but we got by ..didnt let it spoil our weekend away
Stayed 2 nights in Jan 2026

10/10 Excellent

Trisha

Liked: Cleanliness
the rooms were spacious , the hotel was clean and the tram was steps away
Stayed 3 nights in Jan 2026

6/10 Okay

Helen

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We have stayed at the Crowne Gold Coast and Fiji previously. We noticed a marked difference in the variety and services provided for the buffet breakfast and service staff. The buffet has less variety than other places. One marked difference was that there was no longer a personalised coffee order when you first arrived. There were activities advertised such as cook with a chef, which was advertised and we enquired about. We wreee told we did not need to book just turn up. When we did turn up the front desk had no idea about what was happening it he activity. The manager went about trying to find someone who knew something about it to no avail. Half an hour later we were told that there was a communication breakdown between food and beverage and guest service and that there would no longer be a class conducted. The coffee machine they have there for guests to use, instead of a barista making drinks, was on the blink constantly. One of the days we requested some chilli flakes for our breakfast, the server was unable to locate any chilli flakes. Overall the hotel did not live up to expectations.
Stayed 3 nights in Jan 2026

10/10 Excellent

Charmayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect couples getaway. Comfortable room, great dinner and breakfast, and amazing staff who were friendly and helpful. We’d happily stay again.
Stayed 1 night in Jan 2026

10/10 Excellent

Trisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
yeah the roommate spacious and comfortable and the hotel was clean. location was excellent to the tram
Stayed 4 nights in Jan 2026

10/10 Excellent

Antonio

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes, the room, overall service and breakfast were excellent. We would recommend the venue to anyone looking for a relaxing and enjoyable holiday.
Stayed 5 nights in Jan 2026

8/10 Good

Daniela

Stayed 4 nights in Jan 2026