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Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG

2.5 star property
Hotel with free breakfast, in the vicinity of Western Carolina University

Photo gallery for Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG

Indoor/outdoor pool
Exterior
Free daily buffet breakfast
Exterior
BBQ/picnic area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Parking included
The current price is NZ$190
includes taxes & fees
6 July - 7 July

Explore the area

Map
26 Rufus Robinson Road, Sylva, NC, 28779
  • Harris Regional Hospital
    ‪7 min drive‬
  • Western Carolina University
    ‪17 min drive‬
  • Harrahs Cherokee Casino
    ‪22 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(23 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Smart TV
Separate bedroom
Blackout curtains
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Comm, Accessible Tub)

1 bedroom, blackout curtains, iron/ironing board, cots/infant beds

Suite, 2 Queen Beds, Accessible (Comm, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Fridge
Smart TV
Sofa bed
Separate bedroom
Blackout curtains
Hairdryer
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Room amenity

Suite, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Smart TV
Sofa bed
Separate bedroom
Blackout curtains
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

1 bedroom, blackout curtains, iron/ironing board, cots/infant beds

Standard Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Smart TV
Separate bedroom
Blackout curtains
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

1 bedroom, blackout curtains, iron/ironing board, cots/infant beds

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Smart TV
Sofa bed
Separate bedroom
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, blackout curtains, iron/ironing board, cots/infant beds

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Smart TV
Separate bedroom
Blackout curtains
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

1 bedroom, blackout curtains, iron/ironing board, cots/infant beds

Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Smart TV
Sofa bed
Separate bedroom
Blackout curtains
Hairdryer
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Extra Floor Space)

1 bedroom, blackout curtains, iron/ironing board, cots/infant beds

Standard Room, 2 Queen Beds (Extra Floor Space)

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Smart TV
Separate bedroom
Blackout curtains
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

About the area

Sylva

At Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG, you'll be 11.8 km (7.3 mi) from Western Carolina University and 14.1 km (8.8 mi) from Sequoyah National Golf Club. Highlights at this hotel include free buffet breakfast, free self-parking and a 24-hour business centre. .This hotel has free WiFi in public areas, a fitness centre and a business centre. Additionally, you'll find coffee/tea in a common area and laundry facilities. Each morning free breakfast is served. There's also the convenience of free extended parking. .Sights within a 20-minute drive of this Sylva hotel include Harrahs Cherokee Casino and Great Smoky Mountains Railroad.

What's nearby

  • Harris Regional Hospital - 7 min drive - 7.0 km
  • Sequoyah National Golf Club - 14 min drive - 17.2 km
  • Western Carolina University - 17 min drive - 11.9 km
  • Harrahs Cherokee Casino - 22 min drive - 25.7 km
  • Unto These Hills Outdoor Drama - 24 min drive - 27.4 km

Getting around

  • Asheville Regional Airport (AVL) - 57 min drive

Restaurants

  • ‪McDonald's - ‬7 min drive
  • ‪Cookout - ‬9 min drive
  • ‪Zaxby's - ‬7 min drive
  • ‪El Patron Mexican Restaurant - ‬9 min drive
  • ‪Dalaya Thai Cuisine - ‬4 min drive

About this property

Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG

Hotel with free breakfast, in the vicinity of Western Carolina University
A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is available daily. Event space at this hotel measures 388 square feet (36 square metres) and includes conference space. A fitness centre, barbecue grills, and a vending machine are also featured at Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG. Self parking is free.
  • 1 building
  • 67 guestrooms or units
  • 3 levels
  • 388 sq ft of conference space
  • 36 sq. m of conference space
  • Built in 2003
  • Buffet breakfast (free)
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Lift
Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG offers 67 air-conditioned accommodations with coffee/tea makers and complimentary newspapers. 65-inch Smart televisions come with premium satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Languages

English, Spanish

Similar properties

Exterior

Best Western Plus River Escape Inn & Suites

  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.5 out of 5, Wonderful, 1,003 reviews
The price is NZ$186
includes taxes & fees
6 July - 7 July
Best Western Plus River Escape Inn & Suites

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • Built in 2003
  • No plastic drinking straws

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 65-inch smart TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 1:30 AM
Early check-in subject to availability
Early check-in fee: USD 50
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for USD 10.00 per stay.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 50 (subject to availability)
  • Crib (infant bed) fee: USD 10.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Stes Dillsboro-Western Carolina
Holiday Inn Express Stes Dillsboro-Western Carolina
Holiday Inn Express Sylva Western Carolina Area Hotel
Holiday Inn Express Western Hotel
Holiday Inn Express Sylva Western Carolina Area
Holiday Inn Express Western
Holiday Inn Express Hotel Stes Dillsboro Western Carolina
Holiday Inn Express Suites Sylva Western Carolina Area
Holiday Inn Express Suites Sylva Western Carolina Area by IHG

Frequently asked questions

What is the cancellation policy at Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG?

Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG?

As of 24 Jun 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG on 6 Jul 2025 start from NZ$189.73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG?

Yep, Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG has a free self car park, free extended parking and free RV/bus/truck parking.

Is Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG family-friendly?

You bet! With amenities such as laundry facilities and a BBQ, as well as cots/infant beds in the guestrooms, it's no surprise that Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG is a hit with families.

Does Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG serve breakfast?

Yep, visitors are hooked on the free buffet breakfast here! Available daily from 6:30 AM to 9:30 AM, this is the place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG?

No, Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG?

No, only service animals are allowed.

Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 554 out of 959 reviews
Rating 8 - Good. 253 out of 959 reviews
Rating 6 - Okay. 71 out of 959 reviews
Rating 4 - Poor. 42 out of 959 reviews
Rating 2 - Terrible. 39 out of 959 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Laurieann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place was great. However they would have earned 5 stars if it weren’t for the fact that the jacuzzi was broken and has been for months
Stayed 1 night in Mar 2025

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
No issues.
Stayed 1 night in Mar 2025

10/10 Excellent

Shelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay!

We had a great stay. The staff was very friendly when we checked in. Our room was clean and comfortable!
Stayed 1 night in Mar 2025

10/10 Excellent

Alberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

MICHAEL

Travelled with partner
Liked: Amenities
Clean
Stayed 2 nights in Mar 2025

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, nice and a good breakfast
Stayed 1 night in Mar 2025

10/10 Excellent

Lashova

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and Great
Stayed 2 nights in Mar 2025

10/10 Excellent

Tamika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff checking in and out were super pleasant friendly and knowledgeable. Our housekeeper Alexandria was amazing as well.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
The woman at front desk was very helpful so thanks
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Jennifer

Travelled with group
Liked: Staff & service

Fair

Stayed 3 nights in Feb 2025

10/10 Excellent

Michael

Stayed 1 night in Feb 2025

10/10 Excellent

Aaron

Stayed 1 night in Feb 2025

10/10 Excellent

Cherri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property located in convenient location, was well kept, and staff was polite.
Stayed 2 nights in Feb 2025

6/10 Okay

Gretchen

Travelled with family
Liked: Cleanliness
Disliked: Amenities
We arrived for check-in at 4:30 pm, had an extended wait while the front desk clerk was on the phone, then another wait because our room was not ready - at 4:30 pm? Sign on the wall next to the front desk clearly says, Check-in 4:00 pm. The hotel seems to have long term residents and they give you a long list of "dos and don'ts" upon check-in which are just common sense things that made me wonder about who must be staying there that requires such a list. Our neighbors across the hall were incredibly loud and/or the walls are paper thin. The heating unit made a strange sound whenever it was running. The room itself was spacious, but I would not stay here again.
Stayed 1 night in Feb 2025

8/10 Good

John, Hickory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean quiet .
Stayed 1 night in Feb 2025

4/10 Poor

Niki

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Va ca hell

It was not that great of an experience. The hot tub was not working. The heat in the room was not working.
Stayed 2 nights in Feb 2025

10/10 Excellent

Tabiya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly customer service.
Stayed 2 nights in Feb 2025

10/10 Excellent

Haley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Trip

Staff was super friendl and accommodating. Our room was big enough for a family of 6 and we didn’t feel cramped. The breakfast was better than I was expecting. There’s only one elevator but it wasn’t too bad of a wait. Water was cold at 9pm but warm in the morning. We honestly really enjoyed staying there. Not too far from everything. Would definitely stay there again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Felicia, Clinton

Stayed 1 night in Oct 2024

10/10 Excellent

Felicia, Clinton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always immaculate.
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

no hot tub

we picked this place because it was newly remodeled and was told it had a hot tub and heated pool. it is further away from our destination than we usually stay but came here for the tub. it was not operational. so we had to drive further each day to visit out daughter and did not have use of hot tub. we absolutely would not have strayed if we had known. the site should have notified people of such.
Stayed 3 nights in Feb 2025

10/10 Excellent

Eunice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Robert M.

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, comfortable beds, welcoming staff.
Stayed 1 night in Feb 2025