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Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG

2.5 star property
Hotel with free breakfast, in the vicinity of Western Carolina University

Photo gallery for Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG

Indoor/outdoor pool
Free daily buffet breakfast
BBQ/picnic area
Exterior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Parking included
The current price is NZ$200
includes taxes & fees
24 Aug - 25 Aug

Explore the area

View map
26 Rufus Robinson Road, Sylva, NC, 28779
  • Sequoyah National Golf Club
    ‪14 min drive‬
  • Western Carolina University
    ‪17 min drive‬
  • Harrahs Cherokee Casino
    ‪22 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(25 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Smart TV
Blackout curtains
Separate bedroom
Private bathroom
Hydromassage showerhead
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Comm, Accessible Tub)

1 bedroom, blackout curtains, iron/ironing board, cots/infant beds

Suite, 2 Queen Beds, Accessible (Comm, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Fridge
Smart TV
Blackout curtains
Separate bedroom
Sofa bed
Private bathroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Room amenity

Suite, 1 Bedroom

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Smart TV
Blackout curtains
Separate bedroom
Sofa bed
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

1 bedroom, blackout curtains, iron/ironing board, cots/infant beds

Standard Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Smart TV
Blackout curtains
Separate bedroom
Private bathroom
Hydromassage showerhead
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

1 bedroom, blackout curtains, iron/ironing board, cots/infant beds

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Smart TV
Blackout curtains
Separate bedroom
Sofa bed
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, blackout curtains, iron/ironing board, cots/infant beds

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Smart TV
Blackout curtains
Separate bedroom
Private bathroom
Hydromassage showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

1 bedroom, blackout curtains, iron/ironing board, cots/infant beds

Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Smart TV
Blackout curtains
Separate bedroom
Sofa bed
Private bathroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Extra Floor Space)

1 bedroom, blackout curtains, iron/ironing board, cots/infant beds

Standard Room, 2 Queen Beds (Extra Floor Space)

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Smart TV
Blackout curtains
Separate bedroom
Private bathroom
Hydromassage showerhead
  • Sleeps 4
  • 2 Queen Beds

About the area

Sylva

At Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG, you'll be 11.8 km (7.3 mi) from Western Carolina University and 14.1 km (8.8 mi) from Sequoyah National Golf Club. Highlights at this hotel include free buffet breakfast, free self-parking and a 24-hour business centre. .This hotel has free WiFi in public areas, a fitness centre and a business centre. Additionally, you'll find coffee/tea in a common area and laundry facilities. Each morning free breakfast is served. There's also the convenience of free extended parking. .Sights within a 20-minute drive of this Sylva hotel include Harrahs Cherokee Casino and Great Smoky Mountains Railroad.

What's nearby

  • Harris Regional Hospital - 7 min drive - 7.0 km
  • Sequoyah National Golf Club - 14 min drive - 17.2 km
  • Western Carolina University - 17 min drive - 11.9 km
  • Harrahs Cherokee Casino - 22 min drive - 25.7 km
  • Unto These Hills Outdoor Drama - 24 min drive - 27.4 km

Getting around

  • Asheville Regional Airport (AVL) - 57 min drive

Restaurants

  • ‪McDonald's - ‬7 min drive
  • Starbucks
  • ‪El Patron Mexican Restaurant - ‬9 min drive
  • ‪Dalaya Thai Cuisine - ‬4 min drive
  • ‪Jersey Mike's Subs - ‬9 min drive

About this property

Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG

Hotel with free breakfast, in the vicinity of Western Carolina University
A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is available daily. Event space at this hotel measures 388 square feet (36 square metres) and includes conference space. A fitness centre, barbecue grills, and a vending machine are also featured at Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG. Self parking is free.
  • 1 building
  • 67 guestrooms or units
  • 3 levels
  • 388 sq ft of conference space
  • 36 sq. m of conference space
  • Built in 2003
  • Buffet breakfast (free)
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Lift
Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG offers 67 air-conditioned accommodations with coffee/tea makers and complimentary newspapers. 65-inch Smart televisions come with premium satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Languages

English, Spanish

Similar properties

Exterior

Best Western Plus River Escape Inn & Suites

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  • Hot tub
  • Breakfast included
  • Parking included
4.5 out of 5, Wonderful, 1,005 reviews
The price is NZ$195
includes taxes & fees
1 Sept - 2 Sept
Best Western Plus River Escape Inn & Suites

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • 388 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • Built in 2003
  • No plastic drinking straws

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 65-inch smart TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 1:30 AM
Early check-in subject to availability
Early check-in fee: USD 50
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for USD 10.00 per stay.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 50 (subject to availability)
  • Crib (infant bed) fee: USD 10.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Stes Dillsboro-Western Carolina
Holiday Inn Express Stes Dillsboro-Western Carolina
Holiday Inn Express Sylva Western Carolina Area Hotel
Holiday Inn Express Western Hotel
Holiday Inn Express Sylva Western Carolina Area
Holiday Inn Express Western
Holiday Inn Express Hotel Stes Dillsboro Western Carolina
Holiday Inn Express Suites Sylva Western Carolina Area
Holiday Inn Express Suites Sylva Western Carolina Area by IHG

Frequently asked questions

What is the cancellation policy at Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG?

Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG?

As of 13 Aug 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG on 24 Aug 2025 start from NZ$199.81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG?

Yep, Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG has a free self car park, free extended parking and free RV/bus/truck parking.

Is Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG family-friendly?

You bet! With amenities such as laundry facilities and a BBQ, as well as cots/infant beds in the guestrooms, it's no surprise that Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG is a hit with families.

Does Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG serve breakfast?

Yep, visitors are hooked on the free buffet breakfast here! Available daily from 6:30 AM to 9:30 AM, this is the place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG?

No, Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG?

No, only service animals are allowed.

Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 562 out of 973 reviews
Rating 8 - Good. 258 out of 973 reviews
Rating 6 - Okay. 72 out of 973 reviews
Rating 4 - Poor. 42 out of 973 reviews
Rating 2 - Terrible. 39 out of 973 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Disliked: Room comfort

Wouldn’t stay again

Bed was extremely uncomfortable and the highway noise was overpowering. I sleep with a sound machine and could still hear the cars/trucks going by. Also disappointing that the hot tub was out of service. That’s one reason I booked here and I couldn’t even use it.
Stayed 2 nights in Apr 2025

10/10 Excellent

Carroll

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little out of the way.... signage needs to be more visiable. We kept getting lost and would pass the place.
Stayed 2 nights in May 2025

8/10 Good

Joel & Trishalee

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the amazing spread they put out for the free breakfast. Staff was also very nice.
Stayed 3 nights in May 2025

10/10 Excellent

William E

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
My family and I were impressed with cleanliness and the amenities provided. We will be back later this year!! Thanks for the hosp
Stayed 2 nights in May 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Very Clean and Nice breakfast
Stayed 1 night in May 2025

10/10 Excellent

Terri

Travelled with family
Liked: Amenities
Big TV in room, soft sheets, awesome pool, love this place.
Stayed 1 night in May 2025

4/10 Poor

Reyna, Blacksburg

Travelled with family and small children, Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property was outdated. Paint and wall peeling in several areas. The key cards has trouble working on several doors. Key card for door to fitness room did not work.
Stayed 1 night in Feb 2025

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Trudell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, friendly, great sleep!

Stayed 2 nights in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel fairly close to Cherokee. The reason we booked this hotel is for the indoor pool and hot tub and the hot tub was broken this time or down. At breakfast, the pancake maker was broken as well. Other than that, it was exactly what you would expect from a Holiday Inn.
Stayed 1 night in Apr 2025

10/10 Excellent

Nayda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good. No liked the jacuzzi no was working.
Stayed 2 nights in Apr 2025

10/10 Excellent

don

Stayed 1 night in Apr 2025

10/10 Excellent

Ken

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very nice and clean. The staff were Awesome, friendly and very professional. I will definitely be Back.
Stayed 4 nights in Apr 2025

10/10 Excellent

marion

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

Very very nice!!
Stayed 3 nights in Apr 2025

10/10 Excellent

Roshanda

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice, the staff greeted you with smiles. Rooms were clean and comfy. The price was a little step but worth it
Stayed 1 night in Apr 2025

8/10 Good

Emily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay

Great Stay in the Mountains! We really enjoyed our stay at the Holiday Inn Express & Suites in Sylva, NC. The hotel was clean, comfortable, and well-maintained. The location is perfect—peaceful but still close to restaurants, Western Carolina University, and the Blue Ridge Parkway. The staff was friendly and welcoming, and check-in was smooth and easy. Our room was spacious and quiet, with all the essentials we needed for a relaxing stay. Breakfast was good, with a decent selection—but we were a little disappointed not to see the famous cinnamon buns or pancakes! That said, there were still plenty of options to start the day off right. Overall, a great choice for a visit to the Sylva area. We’d absolutely stay here again! ⭐️⭐️⭐️⭐️
Stayed 1 night in Apr 2025

10/10 Excellent

Matthew

Stayed 2 nights in Apr 2025

8/10 Good

Aracelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I booked with this holiday inn for the hot tub but unfortunately it was out of service as well as the pancake machine. Other than it was nice and clean. We enjoyed our stay
Stayed 2 nights in Apr 2025

10/10 Excellent

Christy, Carthage

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Apr 2025

10/10 Excellent

Trivena

Stayed 2 nights in Mar 2025

10/10 Excellent

william whaley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
for 2 prior nights had been in Farmville Va in same price hotel that was terrible. I felt when I walked into this hotel like I was coming back home to the USA from 3rd world country and was being welcomed by the old DELTA AIRLINES RED COAT. This was clean , nice people and worth every dime.
Stayed 1 night in Mar 2025

10/10 Excellent

Randall

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bert clean hotel, good breakfast, quiet setting.
Stayed 2 nights in Mar 2025

10/10 Excellent

John, Chapin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025