Best Western Aku Tiki Inn

2.5 star property
Family fun on the beach, with outdoor pool, near Beach at Daytona Beach

Photo gallery for Best Western Aku Tiki Inn

Standard Room, 1 King Bed, Refrigerator & Microwave, Oceanfront (Refrigerator & Microwave) | View from room
Lobby
1 bedroom, in-room safe, desk, laptop workspace
Outdoor pool, a heated pool, pool umbrellas, pool loungers
2 bars/lounges

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Gym
  • Pool
  • Housekeeping
The current price is NZ$152
includes taxes & fees
7 Sept - 8 Sept

Explore the area

View map
2225 S Atlantic Ave, Daytona Beach Shores, FL, 32118
  • Beach at Daytona Beach
    ‪2 min walk‬
  • Daytona Beach Boardwalk
    ‪5 min drive‬
  • Ocean Center
    ‪5 min drive‬
  • Daytona Beach, FL (DAB-Daytona Beach Intl.)
    ‪12 min drive‬

Room options

Standard Room, 2 Queen Beds, Accessible, Non Smoking (View)

8.0 out of 10
Very good
(1 review)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Ocean View

8.4 out of 10
Very good
(68 reviews)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
  • 28 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Kitchenette, Ocean View

8.4 out of 10
Very good
(26 reviews)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
  • 28 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Refrigerator & Microwave, City View (Refrigerator & Microwave)

8.8 out of 10
Excellent
(28 reviews)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Kitchenette, Oceanfront

8.6 out of 10
Excellent
(4 reviews)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
  • 28 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Refrigerator & Microwave, Oceanfront (Refrigerator & Microwave)

7.2 out of 10
Good
(5 reviews)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
  • 28 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Kitchenette, Oceanfront

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
  • 28 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Kitchenette, City View

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Refrigerator & Microwave, City View (Refrigerator & Microwave)

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Oceanfront (Refrigerator & Microwave)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
  • 28 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Refrigerator & Microwave, Ocean View (Refrigerator & Microwave)

9.4 out of 10
Exceptional
(17 reviews)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
  • 28 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About the area

Daytona Beach Shores

A family-friendly stay in Daytona Beach Shores awaits you at Best Western Aku Tiki Inn. You'll be 0.2 km (0.1 mi) from Beach at Daytona Beach and 4 km (2.5 mi) from Daytona Beach Boardwalk. Highlights at this beachfront hotel include 2 bars/lounges, a restaurant and an outdoor swimming pool. .The family restaurant, Trader's Restaurant, is open for breakfast, brunch, lunch and dinner. Tiki Bar is the hotel's own bar, serving drinks along with lunch and dinner. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site gym and kids' swimming pool. Business travelers can take advantage of 2 meeting rooms, a business centre, and coworking space. Additionally, you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Cooked-to-order breakfast is available daily between 7:00 AM and 11:00 AM. There's also the convenience of free self parking. .With a stay at this Daytona Beach Shores hotel, you'll be 4.4 km (2.7 mi) from Ocean Center and 4.5 km (2.8 mi) from Daytona Lagoon Waterpark.

What's nearby

  • Beach at Daytona Beach - 2 min walk - 0.2 km
  • Daytona Beach Boardwalk - 5 min drive - 4.1 km
  • Ocean Center - 5 min drive - 4.4 km
  • Daytona Lagoon Waterpark - 6 min drive - 4.8 km
  • Ocean Walk Shoppes - 6 min drive - 4.8 km

Getting around

  • Daytona Beach Station - 5 min drive
  • Daytona Beach, FL (DAB-Daytona Beach Intl.) - 19 min drive

Restaurants

  • ‪IHOP - ‬2 min walk
  • ‪Daytona Diner - ‬8 min walk
  • ‪Java Express - ‬8 min drive
  • ‪The Shores Festhaus - ‬4 min walk
  • ‪Fratelli's Pizzeria - ‬6 min walk

About this property

Best Western Aku Tiki Inn

Family fun on the beach, with outdoor pool, near Beach at Daytona Beach
Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. After a day at the beach, enjoy amenities at Best Western Aku Tiki Inn such as an outdoor pool, a children's pool and a fitness centre.

There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. This beach hotel also offers a garden and a terrace. Limited free parking is available on a first-come, first-served basis.

This Daytona Beach Shores hotel is smoke free.

  • 1 building
  • 132 guestrooms or units
  • 5 levels
  • 2 bars or lounges
  • Conference rooms
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Dining venue
Best Western Aku Tiki Inn offers 132 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to balconies or patios. This accommodation offers separate sitting areas. Cable televisions are provided. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Daytona Beach Shores hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 30 for adults and USD 5 to 10 for children
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Tiki Bar
  • Trader's Restaurant

Things to do

  • Billiards/pool table
  • Bodyboard
  • Children's pool
  • Gym
  • Heated pool
  • Outdoor pool
  • Snorkelling
  • TV in common areas
  • Water sports equipment

Family friendly

  • Children's pool
  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business centre
  • Computer station
  • Coworking space

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • In a nature reserve
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Front entrance ramp
  • Handrails in stairways
  • Lift (200 centimetre wide door)
  • Pool hoist on site
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (95 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (95 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 40.00
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 21 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 30 for adults and USD 5 to 10 for children
  • Early check-in fee: USD 40.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Minimum Spring Break check-in age is 21 years old. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector and outdoor lighting in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Up to 2 children aged 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Aku Tiki Inn Daytona Beach Shores
Best Western Aku Tiki Inn
Best Western Aku Tiki Daytona Beach Shores
Best Western Aku Tiki
Best Western Plus Aku Tiki Inn
Best Aku Tiki Daytona Shores
Best Aku Tiki Daytona Shores
Best Western Aku Tiki Inn Hotel
Best Western Aku Tiki Inn Daytona Beach Shores
Best Western Aku Tiki Inn Hotel Daytona Beach Shores

Frequently asked questions

Is parking available at Best Western Aku Tiki Inn?

Yep, Best Western Aku Tiki Inn has a free self car park and free RV/bus/truck parking. Onsite parking is limited.

How much does it cost to stay at Best Western Aku Tiki Inn?

As of 16 Aug 2025, prices found for a 1-night stay for 2 adults at Best Western Aku Tiki Inn on 14 Sept 2025 start from NZ$152.18, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Best Western Aku Tiki Inn?

Yep, Best Western Aku Tiki Inn is a short 2-minute walk from Beach at Daytona Beach. Fun beach activities include jet skiing, surfing and snorkelling. You can also find water sports equipment and motor boats.

Does Best Western Aku Tiki Inn have a pool?

Yep, and guests recommend it! Take your pick from a heated pool, an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at Best Western Aku Tiki Inn?

Best Western Aku Tiki Inn features a heated pool, an outdoor pool and 2 bars.

What makes Best Western Aku Tiki Inn a romantic place to stay?

Beachfront dining and a bar, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Best Western Aku Tiki Inn.

Is Best Western Aku Tiki Inn family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as free infant beds in the guestrooms, it's no surprise that Best Western Aku Tiki Inn is a hit with families.

Does Best Western Aku Tiki Inn serve breakfast?

Yep, cooked-to-order brekkie is served daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Best Western Aku Tiki Inn?

No, Best Western Aku Tiki Inn does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western Aku Tiki Inn?

Yep, you can grab a meal at Best Western Aku Tiki Inn's onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at Best Western Aku Tiki Inn?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Best Western Aku Tiki Inn?

No, only service animals are allowed.

Best Western Aku Tiki Inn Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 551 out of 1246 reviews
Rating 8 - Good. 285 out of 1246 reviews
Rating 6 - Okay. 153 out of 1246 reviews
Rating 4 - Poor. 103 out of 1246 reviews
Rating 2 - Terrible. 154 out of 1246 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

kevious

Travelled with family
Liked: Staff & service

Give them a try with the patio ocean/ pool view

First impression of staff was excellent. First impressions of bartender was excellent. The room was good condition. I would say great if the ice container lid wasn’t dirty which made me start questioning the room. The fridge was good until I notice it didn’t get as cool as it should. Other than that I did love the door to the patio being so hard to open for kids. I would definitely stay here again but I will suggest management replace ice chest and test the fridge before saying the room is ready. Overall great stay with your own cooler and bag of ice. The voucher for free drink was a plus as well as onsite parking.
Stayed 1 night in May 2025

8/10 Good

ANTHONY

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The staff throughout the hotel were extremely courteous and helpful.
Stayed 2 nights in May 2025

10/10 Excellent

Shawn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went during jeep Beach and really was impressed with the whole property and amenities! The restaurant was also a big plus, being on property! We will be be returning to this property ASAP!
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

verjica

Travelled with partner
Liked: Cleanliness, amenities
Clean/ Quite Great staff. Our stay was peaceful. Beautiful view.
Stayed 1 night in Apr 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jacklyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Second time staying and was very clean the rooms. Loved my Half ocean and pool view.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Go Best Western Aku Tiki Inn!

Our 4 day stay was amazing, from check in to check out. The breakfast, lunch and bar drinks were on point no complaints. The staff , workers and cleaners, were friendly and attentive to our needs. Access to store, shopping , and board walk were within walking distance. We will definitely book again and recommend to family and friends.
Final day
Sunrise ❤️
Stayed 3 nights in May 2025

10/10 Excellent

Joy

Stayed 1 night in May 2025

10/10 Excellent

Joharis

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay.
Stayed 1 night in Apr 2025

6/10 Okay

Anasherisse

Liked: Cleanliness
Disliked: Property conditions & facilities
Good
Stayed 1 night in Apr 2025

6/10 Okay

Bryan

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location! Rooms were clean and updated. Room had a portable dehumidifier that we had to empty several times during our stay. It was unexpected but we were thankful it was there. The rest of the facility could use updating and repairs. The pictures do not show how the facility actually looks. Door closures need attention. We were woken every night by slamming doors.
Stayed 5 nights in Apr 2025

6/10 Okay

Kellie

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The inside of the property was nice. The area around the pool needs better lounge chairs
Stayed 1 night in Apr 2025

6/10 Okay

Sheena

Liked: Staff & service
Disliked: Property conditions & facilities
This property had an amazing landscape. The building is rough, it needs a facelift, the facilities would be amazing if they updated/took care of it. The rooms were updated however corner were cut. The pool area needs some tlc. They have a bar area that is clearly never used. They have random piles of stuff. Pipes in holes, missing sidewalk blocks, no umbrellas at the pool a random smaller pool but no steps to get in and it’s too deep for a baby pool. I would love to be in charge of a reno on this property.
Stayed 6 nights in Apr 2025

10/10 Excellent

Sherry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very nice. Clean. Everyone was very friendly. Can’t say anything bad about it.
Stayed 7 nights in Apr 2025

8/10 Good

Peter

Stayed 7 nights in Apr 2025

10/10 Excellent

Gretchen

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly, room was clean and they had onsite dinning which is very convenient.
Stayed 1 night in Apr 2025

8/10 Good

MARK

Travelled with partner
Liked: Cleanliness, staff & service
Easy access to ocean.
Stayed 1 night in Apr 2025

6/10 Okay

Ebony

Stayed 2 nights in Apr 2025

10/10 Excellent

WestWoodTheNest

Liked: Property conditions & facilities
Perfect
Stayed 2 nights in Mar 2025

2/10 Terrible

Olga

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Patrons Beware: Roaches and Refunds

Upon my arrival, the hotel looked like it needed some attention from the outside but once we entered I was surprised. It was updated, clean and smelled nice. I gave a compliment to the manager based off previous experiences shortly after check in while at the pool .The next morning I woke up at 4a and saw roaches in which i immediately informed the front desk of. Later on that day they sent someone to spray raid and i hadn't seen anymore. The next morning, the same thing. I asked for the manager and I was told by Kim that Shamila wouldn't be in till later and I said well I need assistance as this is unacceptable, there are roaches everywhere and I am wanting to checkout early because of this and do not want to take any home. I'm on vacation from Michigan and we drove and I don't want to cut our family trip short. She said you have to speak to the manager and gave me her name on a piece of paper. I said well then I will just checkout. She gave me the paperwork without the refund. I said excuse me I paid with cash to check in and I would like a refund for the remaining days. Kim stated she couldn't help me and to call the manager. Later that day I called Shamila and advised of the situation and she basically stated that they do not give refunds. She can accommodate me for future stays but there's nothing she could do. I said i do not want that. I did not sign anything that stated no refunds and its not posted anywhere in your lobby or in the paperwork you had me sign.
Stayed 4 nights in Apr 2025

2/10 Terrible

jolene

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I had BEACH VIEW. room 124 is straight pool and bar view. NO BEACH VIEW FOR $230!!!. There were ants all over the bathroom. I'm sure the cleaners seen it on my dirty towels which i kept wiping them with! No fan in the bathroom for hot showers or going to the bathroom #2. The fridge was a hot wine cooler, couldnt even keep my water cold! I paid for a kitchenette.... with nothing to cook with. They had a humidifier.... assuming for the hot shower which read full and on red. MY FLIP FLOPS WERE STOLEN FROM THE POOL. AC kept shutting off. So much fun😩🙄 if you didnt wait over 20 min for drink service at the bar, you walked away!! such a joke!
Stayed 1 night in Apr 2025

8/10 Good

Terri, Jacksonville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checkin was very slow but she was very nice. Love the access to the beach! Don't like that you have to pay for coffee! At least offer free coffee to your guests!
Stayed 1 night in Apr 2025

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Jeff

Stayed 1 night in Apr 2025