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InterContinental Sanctuary Cove Resort by IHG

5.0 star property
Beachfront hotel with 2 restaurants and 2 outdoor pools

Photo gallery for InterContinental Sanctuary Cove Resort by IHG

Building design
Property preview
Meeting facility
Exterior
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Hot tub
  • Gym
  • Housekeeping
The current price is NZ$325
includes taxes & fees
28 Oct - 29 Oct

Explore the area

View map
Manor Circle, Hope Island, QLD, 4212
  • Place, Sanctuary Cove Marina
    ‪5 min walk‬
  • Place, Warner Bros. Movie World
    ‪15 min drive‬
  • Place, Dreamworld
    ‪16 min drive‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪49 min drive‬

Room options

View all photos for Classic Room, 2 Double Beds, Garden View

Minibar, in-room safe, desk, laptop workspace

Classic Room, 2 Double Beds, Garden View

8.8 out of 10
Excellent
(25 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Pillow menu
Bathrobes
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Federation)

Suite, 1 King Bed (Federation)

Suite, 1 King Bed (Federation)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
  • 178 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Manor)

Suite, 1 King Bed (Manor)

Suite, 1 King Bed (Manor)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
  • 232 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Marina View (Homestead)

Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Marina View (Homestead)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
  • 67 sq m
  • Marina view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 2 Double Beds, Club lounge access, Marina View

Minibar, in-room safe, desk, laptop workspace

Classic Room, 2 Double Beds, Club lounge access, Marina View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Pillow menu
Bathrobes
  • 40 sq m
  • Marina view
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 2 Double Beds, Marina View

Minibar, in-room safe, desk, laptop workspace

Classic Room, 2 Double Beds, Marina View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Pillow menu
Bathrobes
  • 39 sq m
  • Marina view
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, Marina View

Minibar, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed, Marina View

8.0 out of 10
Very good
(1 review)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Pillow menu
Bathrobes
  • 39 sq m
  • Marina view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Queenslander)

Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed (Queenslander)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
  • 66 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room

Minibar, in-room safe, desk, laptop workspace

Classic Room

8.4 out of 10
Very good
(8 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Pillow menu
Bathrobes
  • 39 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed, Club lounge access (Queenslander)

Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Club lounge access (Queenslander)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
  • 66 sq m
  • Marina view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 2 Double Beds, Lagoon View

Minibar, in-room safe, desk, laptop workspace

Classic Room, 2 Double Beds, Lagoon View

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Pillow menu
Bathrobes
  • 39 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed, Garden View (Homestead)

Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Garden View (Homestead)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
  • 67 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 King Bed, Lagoon View

Minibar, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed, Lagoon View

7.6 out of 10
Good
(7 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Pillow menu
Bathrobes
  • 39 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Garden View

Minibar, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed, Garden View

9.4 out of 10
Exceptional
(23 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Pillow menu
Bathrobes
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room (View)

Minibar, in-room safe, desk, laptop workspace

Classic Room (View)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Pillow menu
Bathrobes
  • 39 sq m
  • Water view
  • Sleeps 3
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, Club lounge access, Marina View

Minibar, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed, Club lounge access, Marina View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Pillow menu
Bathrobes
  • 40 sq m
  • Marina view
  • Sleeps 3
  • 1 King Bed

About the area

Gold Coast

A luxury stay in Gold Coast awaits you at InterContinental Sanctuary Cove Resort by IHG. You'll be 9.9 km (6.2 mi) from Warner Bros. Movie World and 10.1 km (6.3 mi) from Dreamworld. Highlights at this beachfront hotel include 2 restaurants, 2 outdoor swimming pools and a marina. .The restaurant, The Fireplace, serves international cuisine and is open for dinner. Lagoon Beach Club is the hotel's own cocktail bar. Spend the day at the beach and enjoy the 2 outdoor tennis courts, gym and kids' club. Business travelers can take advantage of meeting rooms, a conference centre, and a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a hot tub and a coffee shop/cafe. Full breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of valet parking. .Places within a 15-minute drive of this 5-property class Hope Island hotel include Australian Outback Spectacular and Wet'n'Wild Gold Coast.

What's nearby

  • Sanctuary Cove Marina - 5 min walk - 0.5 km
  • Sanctuary Cove Golf and Country Club - 12 min walk - 1.1 km
  • Warner Bros. Movie World - 15 min drive - 10.7 km
  • Dreamworld - 16 min drive - 9.2 km
  • Wet'n'Wild Gold Coast - 16 min drive - 11.8 km

Getting around

  • Helensvale Station - 16 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 49 min drive

Restaurants

  • ‪Enzo’s Cucina - ‬17 min drive
  • ‪Boardwalk Tavern - ‬3 min drive
  • ‪George's Paragon Seafood Restaurant - ‬9 min walk
  • ‪Hope Island Blue Water Grill - ‬3 min drive
  • ‪La Mamma - ‬3 min drive

About this property

InterContinental Sanctuary Cove Resort by IHG

Beachfront hotel with 2 restaurants and 2 outdoor pools
InterContinental Sanctuary Cove Resort by IHG offers its guests a marina, 2 outdoor swimming pools, outdoor tennis courts, and a health club. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and meeting rooms are available. A hot tub, a terrace, and an arcade/games room are also featured at the luxury InterContinental Sanctuary Cove Resort by IHG. You'll have access to the outdoor pool at a partner property. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Gold Coast hotel.

  • 251 guestrooms or units
  • 3 levels
  • 2 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Built in 1988
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar by the pool
InterContinental Sanctuary Cove Resort by IHG offers 251 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Rooms open to furnished balconies. A pillow menu is available. 50-inch LED televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free 24-hour offsite parking within 200 metres
  • Valet parking on site (AUD 40 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: AUD 50 for adults and AUD 28 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Cove Cafe
  • Lagoon Beach Club
  • The Fireplace

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Bicycle rentals
  • Children's club
  • Health club
  • Hot tub
  • Outdoor pool (guest access)
  • Piano
  • Playground
  • Shopping
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • In-room babysitting
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Marina
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lever door handles
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1988
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch LED TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.9 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 75.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately AUD 50 for adults and from AUD 28 for children
  • Valet parking fee: AUD 40.00 per day (in/out privileges)
  • A late check-out fee will be charged
  • In-room microwave fee: AUD 40.00 per stay
  • Rollaway bed fee: AUD 75.0 per night
  • Credit card charges are subject to a surcharge of 1.9 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

InterContinental Sanctuary Cove Hope Island
InterContinental Sanctuary Cove Resort Hope Island
InterContinental Sanctuary Cove Resort
InterContinental Sanctuary Cove
Hyatt Regency Sanctuary Cove Hotel Gold Coast
Hyatt Gold Coast
InterContinental Sanctuary Cove Resort Hope Island
Hyatt Regency Gold Coast

Frequently asked questions

What is the cancellation policy at InterContinental Sanctuary Cove Resort by IHG?

InterContinental Sanctuary Cove Resort by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at InterContinental Sanctuary Cove Resort by IHG?

As of 28 Sept 2025, prices found for a 1-night stay for 2 adults at InterContinental Sanctuary Cove Resort by IHG on 28 Oct 2025 start from NZ$325.30, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at InterContinental Sanctuary Cove Resort by IHG?

Yep, InterContinental Sanctuary Cove Resort by IHG has valet parking with in/out privileges for AUD 40.00 per day.

Are there any beaches close to InterContinental Sanctuary Cove Resort by IHG?

The closest beach to InterContinental Sanctuary Cove Resort by IHG is Surfers Paradise Beach (17.5 km).

Does InterContinental Sanctuary Cove Resort by IHG have a pool?

InterContinental Sanctuary Cove Resort by IHG has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

What luxury perks are available at InterContinental Sanctuary Cove Resort by IHG?

InterContinental Sanctuary Cove Resort by IHG features 2 outdoor pools, a health club and 1 hot tub.

What makes InterContinental Sanctuary Cove Resort by IHG a romantic place to stay?

1 hot tub and garden-view dining, as well as private balconies and massage services available in the guestrooms, help set the scene for a romantic weekend at InterContinental Sanctuary Cove Resort by IHG.

Is InterContinental Sanctuary Cove Resort by IHG family-friendly?

You bet! With amenities such as a children's club and supervised childcare, as well as childcare services and free infant beds in the guestrooms, it's no surprise that InterContinental Sanctuary Cove Resort by IHG is a hit with families.

Does InterContinental Sanctuary Cove Resort by IHG serve breakfast?

You bet, full breakfast is offered daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at InterContinental Sanctuary Cove Resort by IHG?

No, InterContinental Sanctuary Cove Resort by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at InterContinental Sanctuary Cove Resort by IHG?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at InterContinental Sanctuary Cove Resort by IHG?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at InterContinental Sanctuary Cove Resort by IHG?

No, only service animals are allowed.

Is there a golf course on site at InterContinental Sanctuary Cove Resort by IHG?

There is a golf course next to InterContinental Sanctuary Cove Resort by IHG.

InterContinental Sanctuary Cove Resort by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 635 out of 1003 reviews
Rating 8 - Good. 236 out of 1003 reviews
Rating 6 - Okay. 82 out of 1003 reviews
Rating 4 - Poor. 35 out of 1003 reviews
Rating 2 - Terrible. 15 out of 1003 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Adam

Business traveller
Disliked: Staff & service, property conditions & facilities
Nothing
Stayed 1 night in Aug 2025

10/10 Excellent

Ana Liza, Brisbane

Stayed 3 nights in Jun 2025

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Carmen

Stayed 1 night in May 2025

10/10 Excellent

Josephine, Helensvale

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay!
Stayed 1 night in Jun 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

8/10 Good

Simon

Stayed 2 nights in Jun 2025

10/10 Excellent

Malcom

Stayed 4 nights in May 2025

10/10 Excellent

Radil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peace
Stayed 1 night in Jun 2025

10/10 Excellent

Rosalie, Merrimac

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Jazz

Stayed 1 night in Jun 2025

10/10 Excellent

mark

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in May 2025

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness

Unimpressed and disappointed

I was disappointed in the room quality. I was what I would find at a comfort inn at IHG prices. The room smelled of mold and funk and it took over an hour while they tried to "clean" it. But that's not going to clean and we all know that. New room was better but still stunk. All the while the desk personnel were smiling and telling me all was ok. "just sit over there (and be ignored). I felt like it was in a B movie where the robot people are exceedingly nice when planning your demise. It wasn't ok. I think i just outlasted them and they wanted to get rid of me so I finally got the "cleaner" room. I opened the door to air the place out and just endured the mid day heat. There are much better places to stay. Food was pricey and insultingly average. I couldn't be convinced to stay here again. Lots of Bentleys and Ferraris. lot's of sizzle, no steak. If i was an executive at IHG I would want to see this review.
Stayed 5 nights in May 2025

10/10 Excellent

Peter, Coral Gables

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and conveniently located to attend the SCIBS
Stayed 5 nights in May 2025

10/10 Excellent

Marko

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Olabode

Stayed 3 nights in May 2025

6/10 Okay

Olga

Bathroom was not properly cleaned
Stayed 1 night in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
All gud
Stayed 2 nights in May 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice serene getaway with great facilities, firendly and helpful staff. Great to see Kangaroos at peace around the property. Family or Couple great place to stay.
Stayed 3 nights in May 2025

10/10 Excellent

Jordan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time coming back after getting married here in 2021, loved every minute of our stay. We will be back
Stayed 3 nights in Apr 2025

10/10 Excellent

Ross

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort, wonderful friendly staff, we'll be back. Easy walk to Marina Village
Stayed 7 nights in Apr 2025

6/10 Okay

Lynette

Stayed 2 nights in Mar 2025

10/10 Excellent

SCOTT

Stayed 4 nights in Feb 2025

10/10 Excellent

kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2025

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt like a tropical getaway. Food option which included buffet breakfast at The Cove and dinner at The Fireplace restaurant was was excellent and good value.
Stayed 1 night in Jan 2025