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Aparthotel

Phoenician Resort

4.0 star property
Family-friendly aparthotel with free parking, 8-minute walk to The Star Gold Coast

Photo gallery for Phoenician Resort

Indoor pool, outdoor pool, pool loungers
Exterior detail
Apartment, 1 Bedroom | Balcony
Apartment, 1 Bedroom | Room amenity
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa pool
  • Kitchen
  • Washing machine
  • Dryer

Explore the area

View map
24-26 Queensland Avenue, Broadbeach, QLD, 4218
  • Place, The Oasis
    ‪2 min walk‬
  • Place, Gold Coast Convention and Exhibition Centre
    ‪2 min walk‬
  • Place, The Star Gold Coast
    ‪7 min walk‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪24 min drive‬

Room options

One-Bedroom Apartment

  • Sleeps 3

Two-Bedroom Apartment

  • Sleeps 4

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom

Apartment, 1 Bedroom

Highlights

Balcony or patio
Individually furnished
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
  • 73 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Living area

Apartment, 2 Bedrooms

Highlights

Balcony or patio
Individually furnished
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
  • 106 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

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About the area

Gold Coast

A family-friendly stay in the heart of Gold Coast awaits you at Phoenician Resort. Within just a 10-minute stroll, you'll find popular attractions like Gold Coast Convention and Exhibition Centre and The Star Gold Coast. Highlights at this aparthotel include an outdoor swimming pool, an indoor swimming pool and in-room kitchens. .Each apartment is individually furnished and features an LCD TV with cable channels, along with a washer/dryer, free WiFi and a balcony or patio. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. A living room, a DVD player and a safe are also available. .Enjoy the gym, Hot tub, sauna and kids' swimming pool. Other amenities include free Wi-Fi in public areas and laundry facilities. There's also the convenience of free self parking. .With a stay at this 4-property class Broadbeach aparthotel, you'll be 2.9 km (1.8 mi) from Surfers Paradise Beach and 3.2 km (2 mi) from Cavill Avenue.
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What's nearby

  • The Oasis - 2 min walk - 0.2 km
  • Gold Coast Convention and Exhibition Centre - 2 min walk - 0.2 km
  • Broadbeach Beach - 5 min walk - 0.5 km
  • The Star Gold Coast - 7 min walk - 0.6 km
  • Pacific Fair Shopping Centre - 10 min walk - 0.9 km

Getting around

  • Broadbeach South Light Rail Station - 11 min walk
  • Varsity Lakes Station - 13 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 39 min drive

Restaurants

  • ‪Boonchu Thai Food - ‬3 min walk
  • ‪Double Zero - ‬2 min walk
  • ‪The Loose Moose - ‬3 min walk
  • ‪Sushi Train - ‬1 min walk
  • ‪Maggie Choo - ‬3 min walk

About this property

Phoenician Resort

Family-friendly aparthotel with free parking, 8-minute walk to The Star Gold Coast
Phoenician Resort offers its guests a kids' pool, an indoor pool, an outdoor pool, and a health club. WiFi is free in public spaces. A hot tub, a sauna, and a terrace are also featured at the family-friendly Phoenician Resort. The aparthotel can provide limo/town car service and tour/ticket assistance. Free self parking is available.

This 4-star Gold Coast aparthotel is smoke free.

  • 80 guestrooms or units
  • 9 levels
  • 2 buildings
  • Built in 1997
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Games room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Lift
  • No smoking on site
Phoenician Resort offers 80 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies or patios. This individually furnished accommodation includes dining tables. LCD televisions come with cable channels. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Housekeeping is provided on a daily basis.

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Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Pool loungers
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • Children's books
  • Children's pool
  • Children's toys

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Toaster

Dining

  • Dining table

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 20 per night

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Towels provided

Living spaces

  • Dining table
  • Living room

Entertainment

  • 0-inch LCD TV with cable channels
  • DVD player
  • Games

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Daily housekeeping
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In the city centre

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Health club
  • Surfing/bodyboarding nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 2 buildings
  • 80 units
  • 9 floors
  • Built in 1997
  • Garden
  • Individual furnishings

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 20.00 per night.
  • Cots (infant beds) are available for AUD 15.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cleaning/housekeeping/linen are available for an additional fee
  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 20.00 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. The property is professionally cleaned.

Property is also known as

Phoenician Broadbeach
Phoenician Resort Broadbeach
Phoenician Resort - Broadbeach Gold Coast
Mantra Phoenician Hotel Broadbeach
Mantra Phoenician- Broadbeach Hotel Broadbeach
Phoenician Resort Aparthotel
Phoenician Resort Broadbeach
Phoenician Resort Aparthotel Broadbeach

Frequently asked questions

What is the cancellation policy at Phoenician Resort?

Phoenician Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Phoenician Resort?

Yep, Phoenician Resort has a free self car park.

Are there any beaches close to Phoenician Resort?

Yep, Phoenician Resort is a short 6-minute walk from Broadbeach Beach. Fun beach activities include body boarding.

Does Phoenician Resort have a pool?

Yep, and guests love it! Take your pick from an outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Phoenician Resort?

Phoenician Resort features a health club, an outdoor pool and an indoor pool.

What makes Phoenician Resort a romantic place to stay?

1 hot tub, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Phoenician Resort.

Is Phoenician Resort family-friendly?

You bet! With amenities such as a children's pool and an arcade, as well as children's books in the guestrooms, it's no surprise that Phoenician Resort is a hit with families.

Is there a free airport shuttle available at Phoenician Resort?

No, Phoenician Resort does not offer an airport shuttle service.

What time are check-in & check-out at Phoenician Resort?

Check-in begins at 2 PM. Check-out time is 10 AM.

Are pets allowed at Phoenician Resort?

No, pets are not allowed.

Phoenician Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 611 out of 1167 reviews
Rating 8 - Good. 411 out of 1167 reviews
Rating 6 - Okay. 106 out of 1167 reviews
Rating 4 - Poor. 26 out of 1167 reviews
Rating 2 - Terrible. 13 out of 1167 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The reception staff were excellent. We loved our patio.The air conditioning was fine , however it was not very hot weather and I wondered how it would be on hot days.
Stayed 3 nights in Dec 2025

10/10 Excellent

Laura

Stayed 3 nights in Oct 2025

10/10 Excellent

Michelle Colleen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was ready before checkin and welcomed to move in earlier than planned. Staff extremely accommodating and friendly Lovely suite, quality fittings and very comfortable. This was our third stay and we'll be back.
Stayed 7 nights in Nov 2025

2/10 Terrible

Sam

Travelled with family
Disliked: Cleanliness, property conditions & facilities
If I wanted to sleep in a nightclub, I’d book one. Our room was directly above three bars blasting music into the early hours, and most rooms sit right above these venues, not just ours. This should have been clearly mentioned before booking. I also emailed reception about the issue, but they didn’t bother to respond.
Stayed 4 nights in Oct 2025

8/10 Good

Gerard

Liked: Cleanliness
Great position in Broadbeach. Stayed several times now. Friendly staff . If anything, maybe they should leave more than one bath towel each to use during your stay. That way one could be washed and still be able to have one to use.
Stayed 4 nights in Oct 2025

10/10 Excellent

Craig

Liked: Cleanliness, amenities, property conditions & facilities
Very clean facilities and staff were extremely helpful
Stayed 3 nights in Oct 2025

10/10 Excellent

Deborah

Liked: Cleanliness, property conditions & facilities
Perfect position. Close to beach and shopping g and dining
Stayed 2 nights in Oct 2025

8/10 Good

jackie

Liked: Cleanliness, property conditions & facilities
Staff very professional and helpful. Outdoor pools and bbq area is great. Room was quite dated, could do with new curtains and fresh paint. Stayed in same complex last year and it was great so each room may vary slightly
Stayed 5 nights in Oct 2025

8/10 Good

Craig

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

RICHARD

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A really nice place to stay!
Stayed 2 nights in Oct 2025

10/10 Excellent

ROBERT

Liked: Cleanliness, room comfort
Pool really nice
Stayed 1 night in Oct 2025

10/10 Excellent

Jeanette

Stayed 1 night in Oct 2025

8/10 Good

Carol

Travelled with partner
Liked: Amenities
Great indoor pool, spa and sauna.Close to transport, beach and shops. Great location to restaurants. Could do with a revamp as room very dated. Dirty floors and stained carpet.
Stayed 8 nights in Sep 2025

4/10 Poor

Alexandra

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
This propeety was so disappointing. The rooms dont look like the photos, they are old, dated, dirty and require renovation. The only positives were free parking, good location and nice view... if you did look too closely at the room. I would have asked for another room, but the resort was full on account of school holidays.
Stayed 3 nights in Sep 2025

8/10 Good

Julieanne, Wollongong

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Mary

Liked: Cleanliness, room comfort
Very central to light rail & beach + shopping centre. Big rooms - excellent view
Stayed 4 nights in Sep 2025

10/10 Excellent

Lara

Liked: Cleanliness, amenities, property conditions & facilities
Great location, apartment was modern and clean, friendly staff. Broader complex is a bit dated but price reflects that and so it's fair value.
Stayed 4 nights in Sep 2025

8/10 Good

Jazmin

Travelled with family
Liked: Cleanliness, property conditions & facilities
The staff were very friendly and communicated clearly. The room was very clean and overall hotel lobby areas were welcoming and clean.
Stayed 3 nights in Sep 2025

8/10 Good

Amanda

Travelled with partner
Liked: Cleanliness
Loved you could walk out and so many food options and groceries
Stayed 3 nights in Sep 2025

10/10 Excellent

Shannon

Liked: Cleanliness, property conditions & facilities
Staff where amazing service and care to customers was memorable
Stayed 2 nights in Sep 2025

8/10 Good

Gina

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Zeinab

Travelled with partner
Disliked: Amenities
My husband and I stayed for 3 nights and overall, the experience was decent. The customer service was friendly and helpful, and the location is very convenient—close to public transport and plenty of shops, which made getting around and shopping easy. However, a few things could be improved. The amenities were quite limited: we were only provided with one small shampoo and conditioner for the two of us, which wasn’t sufficient for a multi-night stay. Also, we were surprised to find that replacing the garbage bin liner came at an extra cost, which felt a bit unreasonable. The stay was comfortable enough, but the lack of basic provisions made it feel less welcoming than it could have been.
Stayed 3 nights in Sep 2025

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Always my favourite place to stay on the Gold Coast walking distance to so many attractions. Loved the apartment has everything,and the pool area is divine.
Stayed 4 nights in Sep 2025

8/10 Good

Jess, Warragul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Liked the convenience of location and friendly staff
Stayed 5 nights in Aug 2025

10/10 Excellent

JASON

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 4 nights in Jun 2025