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4.3 out of 5

"Loved staying at Synergy. Would recommend it to friends and family. And I don't often say that! " More

By a verified traveller on Thu 06 Sep 2018

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Hotel Description

A luxury stay in Broadbeach awaits you at Synergy Broadbeach. Within steps you'll find Gold Coast Convention and Exhibition Centre and The Star Gold Coast within a 10-minute stroll. Highlights at this property include an outdoor swimming pool, and in-room kitchens and free WiFi.

Each apartment features a furnished balcony, a living room and a dining area. In-room dining is easy with a kitchen that comes equipped with a fridge and a microwave. A flat-screen TV, a coffee/tea maker and a ceiling fan are also available. Housekeeping is available once per stay.

Enjoy the fitness centre and spa tub. Added amenities include free WiFi in public areas, spa services and laundry facilities. There's also the convenience of free self parking.

Attractions within a 10-minute walk of this 4.5-star Broadbeach property include The Oasis and Kurrawa Beach.

1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

3 Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 7 Max

1 Bedroom Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

2 Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 5 Max

Superior Apartment, 2 Bedrooms, Ocean View

Bed Count 1 King Bed Maximum Occupancy 5 Max

Synergy Broadbeach ratings based on 218 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Synergy Broadbeach

Everyone (166) Couples (15) Family (41)
4 out of 5
Bed was not a king and bed was worn out. Everything else was great location facilities etc room was awesome.

Posted by on 10 Oct. 2019

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Comment from Hotel Management

14 Oct. 2019 by ra

Thank you so much for taking the time to review your stay we look forward to welcoming you back again soon in the near future. Kind Regards Synergy Team

5 out of 5
Property located centrally and ideal for families with all the amenities, including car park.

Posted by on 9 Oct. 2019

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Comment from Hotel Management

10 Oct. 2019 by Rachael

Thank you so much for the 5 out of 5 review, we are delighted to read you have enjoyed your stay and look forward to welcoming you back. Kind Regards Synergy Team

4 out of 5
Property is close to everything, restaurants, tram stop and Casino. Value for money with all the mod cons.

Posted by on 8 Oct. 2019

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Comment from Hotel Management

10 Oct. 2019 by rachael

We are delighted to read you have enjoyed your stay and look forward to welcoming you back in the near future. Kind Regards Synergy Team

3 out of 5
The apartment was clean. But the bed was very uncomfortable and the situation with the lifts is crazy. I was very shocked that the emergency exit stair cases were locked from the inside

Posted by on 29 Sep. 2019

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Comment from Hotel Management

29 Sep. 2019 by Reservations- Rachael

Thank you for taking the time to write a review, as the fire exits are to exit the building they only have one way out which is ground. We thankyou for your review.

4 out of 5
Staff were friendly and helpful. Lift was problematic.

Posted by on 27 Sep. 2019

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Comment from Hotel Management

29 Sep. 2019 by Rachael- Reservations

Thank you for taking time to write a review, we are delighted to read you have enjoyed your stay and look forward to welcoming you back.

4 out of 5
It was very clean. The staff are friendly. It is close to shops and the beach. I will recommend it to family and friends

Posted by on 27 Sep. 2019

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Comment from Hotel Management

29 Sep. 2019 by Rachael- Reservations

Thank you so much for the lovely review, we look forward to welcoming you back and thank you for your recommendation.

4 out of 5

Posted by on 20 Sep. 2019

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Comment from Hotel Management

23 Sep. 2019 by Rachael

Thank you so much for taking the time to score your stay we look forward to welcoming you back in the near future. Kind Regards Synergy Team

4 out of 5
Great location, clean,comfy & the staff were lovely Thankyou

Posted by on 16 Sep. 2019

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Comment from Hotel Management

16 Sep. 2019 by Rachael- Reservations

Thank you for taking the time to write a lovely review about your recent stay we look forward to welcoming you back. Kind Regards Synergy Team

4 out of 5
Good location, transport, shops, beach, secure cafes and resturants.

Posted by on 8 Sep. 2019

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Comment from Hotel Management

8 Sep. 2019 by Reservations- Rachael

Thank you for taking the time to review, you stay we are delighted to read you have enjoyed your stay and look forward to welcoming you back again in the near future.

4 out of 5
Likes - New and clean. Dislikes - Only one temporary parking spot at the main door, makes it difficult when you need to check-in.

Posted by , from Glen Waverley on 26 Aug. 2019

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Comment from Hotel Management

26 Aug. 2019 by Rachael

Hello Richard Thank you for your review, we look forward to welcoming you back in the near future. Kind Regards Synergy Team

Property Features

Synergy Broadbeach offers its guests an outdoor pool, a spa tub, and a fitness centre. Public spaces have free WiFi. Spa services, a terrace, and tour or ticket assistance are also featured at the luxury Synergy Broadbeach. Free self parking is available. Smoking is allowed in designated areas at this 4.5-star Broadbeach apartment.

  • 97 guestrooms or units
  • Built in 2015
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Separate living room
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Gold Coast, QLD (OOL-Coolangatta) (19.1 km / 11.9 mi)
  • Metro station: Broadbeach South Light Rail Station (1 km / 0.6 mi)
  • Parking: Free self parking

Room Amenities

Synergy Broadbeach offers 97 forms of air-conditioned accommodation with a safe and coffee/tea makers. Rooms open to furnished balconies. This accommodation offers separate living rooms. Accommodation at this 4.5-star apartment has kitchens with full-sized fridge/freezers, microwaves and separate dining areas. Bathrooms include a shower and complimentary toiletries. This Broadbeach apartment provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided once per stay.

  • In-room kitchen
  • Private balcony (furnished)
  • Dining room
  • Living room
  • Flat-screen television
  • Fridge (full size)
  • Microwave
  • Coffee maker
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (once per stay)
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness centre.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 5 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday-Friday: 8:30 AM-5 PM
  • Saturday-Saturday: 8:30 AM-3 PM
If you are planning to arrive after 5 PM, please contact the property at least 24 hours in advance using the information on the booking confirmation.

This property's weekend reception hours are 8:30 AM-3 PM Saturday and 8:30 AM-1 PM Sunday.

A 2.95% credit card surcharge will apply to all Hotel Collect bookings made with American Express. For more details, please contact the office using the information on the reservation confirmation received after booking.

This property's front desk is open during the following times:

  • Monday - Friday: 8:30 AM - 5 PM
  • Saturday - Saturday: 8:30 AM - 3 PM
Guests arriving after 5 PM must contact the property at least 24 hours prior to arrival using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per night.
  • Cribs (infant beds) are available for AUD 50.0 per stay.

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. On-site parties or group events are strictly prohibited.

  • Only service animals are allowed
  • Debit cards not accepted
  • Events/parties not allowed
  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 50.0 per stay
  • Rollaway bed fee: AUD 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Synergy Broadbeach Apartment
  • Synergy Broadbeach
  • Synergy Broadbeach Apartment
  • Synergy Broadbeach Broadbeach
  • Synergy Broadbeach Apartment Broadbeach

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
url importing https://www.wotif.co.nz/Gold-Coast-Hotels-Synergy-Broadbeach.h12991080-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.