"Thought that this was some kind of resort, not a town house in a gated community. Kids on scooters and bikes riding everywhere without helmets and no ... " More
The café, Cafe 215, is open for breakfast, lunch, and dinner. Enjoy the spa tub and kids' swimming pool. Added amenities include WiFi in public areas, a coffee shop/cafe, and laundry facilities. There's also free self parking, along with the convenience of car rentals on site.
Attractions within a 10-minute drive of this 4-star Mermaid Waters hotel include The Star Gold Coast and Cavill Avenue.
18 Nov. 2016 by Liz
I apologise for not responding sooner to your feedback. We are aware that some of the units require updating & this has taken place in 3 of the units since your stay. We are in constant communication with owners as to the upgrading of the units. I'm sorry you experienced a couple of maintenance issues. Guests are invited to ring the resorts' number & report issues to our night service which get passed on to us so we are able to address the issue promptly. We are also working with the Body Corporate to address the issue of bike riding within the complex. I do hope you enjoyed your stay & you may consider staying with us again in the future. Regards Liz/Reservations
18 Nov. 2016 by Liz
I apologise for the very late reply - I thought I had actually replied ages ago. I'm pleased you had an enjoyable stay. We are aware that some of the units do require updating & we are always communicating with owners as to what could be done to upgrade units. I'm not sure what unit ou stayed in but if it's the one I think it is (due to your comment about coffee table) then I am happy to advise that the unit has been updated somewhat & the coffee table has been replaced. We look forward to welcoming you back at sometime in the future. Regards Liz/Reservations
18 Nov. 2016 by Liz
Thank you for your feedback. So lad you all enjoyed your stay. I'm sorry about the cockroaches - the units are pest controlled yearly but unfortunately the units are easily accessed for these harmless but nasty little blighters. We are in the process of organising twice yearly inspections as we are aware that they are more prevalent in the summer months here in Queensand. Hope to see you again sometime. Regards Liz/Reservations
24 Jan. 2013 by
Dear Mr Liew, Thank you for reviewing Sailfish Cove. The unit that you stayed in has been sold and the first item that we recommended the new owner purchase was air cons for upstairs and downstairs - he has now purchased those and they vare being installed ths week. Thank you for your review.
There's a coffee shop/cafe on site. Public spaces have WiFi for a fee. Sailfish Cove offers its guests a children's pool, an outdoor pool, and a spa tub. Sailfish Cove also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Self parking is free. Smoking is allowed in designated areas at this 4-star Gold Coast hotel.
Available in all rooms: WiFi (surcharge)
Available in some public areas: WiFi (surcharge)
Free self parking
Sailfish Cove offers 30 accommodations with washers/dryers and coffee/tea makers. Accommodations at this 4-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and hair dryers. In-room wireless Internet access is available for a surcharge. Additionally, rooms include irons/ironing boards and ceiling fans.
Cafe 215 - This café serves breakfast, lunch, and dinner.
An outdoor pool, a children's pool, and a spa tub are on site.
Special check-in instructions:
The front desk is open during the following times:
This property only accepts Friday - Sunday bookings that are made before 4 PM Friday.
This property's front desk is open during the following times:
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.