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Aparthotel

Sandcastles on the Broadwater

Property class: 3.5

Photo gallery for Sandcastles on the Broadwater

A resort with a swimming pool surrounded by palm trees and modern buildings with red-tiled roofs.
A modern living room with a blue sofa set, a round coffee table, a ceiling fan, and a floor lamp.
A hotel with a modern design, featuring a central courtyard with a brick pathway, surrounded by lush greenery and palm trees.
A dining area with a wooden table and white chairs, a ceiling fan, and a staircase.
A balcony with a view of the sea, a potted plant, and two chairs.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Parking included
The current price is NZ$906
includes taxes & fees
2 Oct - 3 Oct

Explore the area

View map
392-398 Marine Parade, Labrador, QLD, 4215
  • Place, Harley Park
    ‪5 min walk‬
  • Place, Ian Dipple Lagoon
    ‪9 min walk‬
  • Place, Harbour Town
    ‪3 min drive‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪36 min drive‬

Room options

View all photos for 3 Bedroom Spa Apartment

A balcony with a table, chairs, and a bowl of food. The view includes a body of water, boats, and a distant shoreline.

3 Bedroom Spa Apartment

  • Water view
  • 142 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 Queen Beds and 2 Single Beds

View all photos for 2 Bedroom Spa Apartment

A balcony with a view of the sea, a potted plant, and two chairs.

2 Bedroom Spa Apartment

  • Water view
  • 130 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for 2 Bedroom Apartment

A dining area with a wooden table and chairs, a vase with flowers, and a television on a side table.

2 Bedroom Apartment

  • 125 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for 1 Bedroom Apartment

A balcony with a glass table, two chairs, a bottle of champagne, and a view of a swimming pool and palm trees.

1 Bedroom Apartment

  • 98 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for 2-bedroom 3-level Spacious luxury Villa

A dining area with a wooden table and white chairs, a ceiling fan, and a staircase.

2-bedroom 3-level Spacious luxury Villa

  • Garden view
  • 137 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds

View all photos for 2 Bedroom Apartment

A hotel room with a bed, a ceiling fan, a framed picture on the wall, and a balcony with a table and chairs.

2 Bedroom Apartment

  • Water view
  • 125 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for One Bedroom Apartment

Living area

One Bedroom Apartment

  • Sleeps 3
  • 1 King Bed

Superior Two-Bedroom Apartment

  • Sleeps 4
  • 2 Single Beds OR 1 Queen Bed

View all photos for Two Bedroom Apartment

Dining

Two Bedroom Apartment

  • Sleeps 5
  • 2 Single Beds and 1 Queen Bed

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About the area

Gold Coast

A family-friendly stay in Gold Coast awaits you at Sandcastles on the Broadwater. You'll be within a 10-minute walk of Ian Dipple Lagoon and 2.1 km (1.3 mi) from Harbour Town. Highlights at this aparthotel include an outdoor swimming pool, and in-room kitchens and washers/dryers. .Each apartment is individually decorated and features a flat-screen TV with digital channels, along with free WiFi, a balcony and a DVD player. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. A living room, a coffee/tea maker and a rice cooker are also available. .Enjoy the gym and Hot tub as well as access to a playground. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. There's also the convenience of free self parking. .Attractions within a 15-minute drive of this 3.5-property class Labrador aparthotel include Warner Bros. Movie World and Surfers Paradise Beach.
View more Aparthotels in Gold CoastOpens in a new window

What's nearby

  • Harley Park - 5 min walk - 0.5 km
  • Ian Dipple Lagoon - 9 min walk - 0.8 km
  • Cooke Murphy Oval - 17 min walk - 1.5 km
  • Harbour Town - 3 min drive - 1.9 km
  • Chirn Park - 4 min drive - 1.9 km

Getting around

  • Helensvale Station - 12 min drive
  • Cypress Avenue Station - 16 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 46 min drive

Restaurants

  • ‪Charis Seafood - ‬8 min walk
  • ‪Daiki - ‬15 min walk
  • ‪Hungry Jack's - ‬2 min drive
  • ‪Beach Cafe - ‬13 min walk
  • ‪Cavill’s Steakhouse - ‬3 min drive

About this property

Sandcastles on the Broadwater

Sandcastles on the Broadwater offers its guests an outdoor pool, a hot tub, and a fitness centre. Public spaces have free WiFi. A terrace, barbecue grills, and a vending machine are also featured at the family-friendly Sandcastles on the Broadwater. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Gold Coast aparthotel.

  • 25 guestrooms or units
  • Childcare (surcharge)
  • Towels for the beach
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • Games room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Smoking in designated areas
Sandcastles on the Broadwater offers 25 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies. Each accommodation is individually furnished and decorated. 45-inch flat-screen televisions come with digital channels. Accommodation at this 3.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers and hairdryers.

This Gold Coast aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and rice cookers.

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Crystal Bay on the Broadwater
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  • Pool
  • Spa pool
  • Kitchen
  • Washing machine
4.4 out of 5, Excellent, 941 reviews
The price is NZ$371
includes taxes & fees
19 Oct - 20 Oct
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Property amenities

Beach

  • Sandy beach nearby
  • Beach towels

Pool/Spa

  • Hot tub
  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Limited on-site self parking

Family friendly

  • Babysitting (surcharge)
  • Playground

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Rice cooker
  • Toaster

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Living room

Entertainment

  • 45-inch flat-screen TV with digital channels
  • DVD player

Outdoor areas

  • Balcony
  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Ceiling fan
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No lift
  • Designated smoking areas

Services and conveniences

  • Iron/ironing board
  • Luggage storage
  • Phone
  • Tour and ticket assistance
  • Vending machine

Things to do

  • Arcade/game room
  • Gym
  • Fishing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 25 units
  • Garden
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open from Monday to Friday (8:00 AM to 4:00 PM), Saturday to Saturday (8:00 AM to noon) and Sunday to Sunday (8:00 AM to 11:00 AM)
Guests must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 19 June 2026 to 18 December 2026 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk, lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, Union Pay and cash. For guests' safety, the property includes a fire extinguisher in all accommodation. The property is professionally cleaned.

Property class

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Sandcastles Broadwater
Sandcastles Broadwater Apartment Labrador
Sandcastles Broadwater Labrador
Sandcastles On The Broadwater Hotel Labrador
Sandcastles On The Broadwater Labrador, Gold Coast, Australia
Sandcastles Broadwater Apartment
Sandcastles on the Broadwater Labrador
Sandcastles on the Broadwater Aparthotel
Sandcastles on the Broadwater Aparthotel Labrador

Frequently asked questions

What is the cancellation policy at Sandcastles on the Broadwater?

Sandcastles on the Broadwater offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sandcastles on the Broadwater?

As of 28 Sept 2026, prices found for a 1-night stay for 2 adults at Sandcastles on the Broadwater on 2 Oct 2026 start from NZ$906, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sandcastles on the Broadwater?

Yep, Sandcastles on the Broadwater has a free self car park.

Are there any beaches close to Sandcastles on the Broadwater?

The closest beach to Sandcastles on the Broadwater is Surfers Paradise Beach (6.9 km).

Does Sandcastles on the Broadwater have a pool?

Sandcastles on the Broadwater has a pool.

What makes Sandcastles on the Broadwater a romantic place to stay?

1 hot tub, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Sandcastles on the Broadwater.

Is Sandcastles on the Broadwater family-friendly?

You bet! With amenities such as babysitting services, a playground and an arcade, it's no surprise that Sandcastles on the Broadwater is a hit with families.

Is there a free airport shuttle available at Sandcastles on the Broadwater?

No, Sandcastles on the Broadwater does not offer an airport shuttle service.

What time are check-in & check-out at Sandcastles on the Broadwater?

Check-in begins at 2:00 PM. Check-out time is 10 AM.

Are pets allowed at Sandcastles on the Broadwater?

No, pets are not allowed.

Sandcastles on the Broadwater Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 232 out of 545 reviews
Rating 8 - Good. 220 out of 545 reviews
Rating 6 - Okay. 65 out of 545 reviews
Rating 4 - Poor. 21 out of 545 reviews
Rating 2 - Terrible. 7 out of 545 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Communication
Location and environment at great setting and nice pool
Stayed 7 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean room and lovely staff.
Stayed 6 nights in Feb 2026
Verified review

6/10 Okay

Liked: Check-in, communication
Disliked: Cleanliness
Great location. Easy for bus use. Just hard with small children as we are on the top floor and having baby items. Just recommend fixing few items like dishwasher cap and replace single beds. Staff lovely and easy to speak with. Overall good stay.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Great
Stayed 15 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location by the beach
Stayed 6 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, excellent facilities, perfect for families
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
We really enjoyed our stay. Great swimming pool and close to shopping
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice resort style property which was great value for the cost.
Verified review

8/10 Good

Liked: Cleanliness, amenities, communication
The complex is dated, but we found the price really reasonable for a very spacious apartment with amazing views in a great location. The apartment had everything we needed, was clean (although not spotless) and the pool and jacuzzi were awesome. Recommend for a family holiday at the Gold Coast.
Stayed 6 nights in Jan 2026
Verified review

4/10 Poor

Liked: Check-in, communication
Disliked: Cleanliness, listing accuracy
The unit we stayed in was a good size but very dirty. There is a main road in front which meant constant noise all night. The staff at reception were however very helpful and friendly people but they are the only thing I can praise about this apartment.
Stayed 4 nights in May 2026
Verified review

6/10 Okay

Liked: Communication
Parking was good, the office staff were friendly, the apartment was a little run down and needs maintenance and a good clean
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
My second stay at sandcastles and loved it. Room was spacious and definitely worth the money. They were also able to accommodate a early check in. 5min drive from Harbour Town 10-15 min drive to Australia Fair Mall No lift so carrying luggage up and down can be a pain but we think of it at exercise 😂 Will definitely book again 💯
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved everything about this place.
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved it will be going back next year
Stayed 7 nights in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, communication
Fantastic place great spot for buses and walks along the front
Stayed 7 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely location and peaceful
Stayed 7 nights in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice clean property
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great communication, lovely managers onsite at reception. Spacious, clean, simple but lovely family friendly accommodation. Great pool as well!
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
The owners were lovely to speak to and was always helpful when we needed something. Couldn’t fault our time there.
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very friendly staff
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Parking is secure, the staff at check-in are friendly and helpful. The pool is beautiful and it is a great location to explore the Gold Coast. The balconies on the rooms are great to sit and enjoy the beautiful views and breeze. My teenage daughter loved the spa. The only small negative, and this was not a surprise as it is in the listing, is that there are no lifts. The views make up for this. This is our second stay and we wouldnt hesitate to stay again.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Amenities
Great place, bus stop very close, very helpful people at reception
Stayed 5 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a great experience at sandcastles its our go to every year as we travel to goldcoast every year. We have never had a bad experience at this property the kids love the pool the location is close to alot of different restaurants and the beach.
Stayed 7 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Simple and nice apartment to stay.
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Family friendly apartment, close to beach, very convenient position
Stayed 6 nights in Jan 2025