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Aparthotel

Sandcastles on the Broadwater

3.5 star property

Photo gallery for Sandcastles on the Broadwater

A resort with a swimming pool surrounded by palm trees and modern buildings with red-tiled roofs.
Individually decorated, individually furnished, desk, iron/ironing board
A balcony with a view of the sea, a potted plant, and two chairs.
2-bedroom 3-level Spacious luxury Villa | Living area
2-bedroom 3-level Spacious luxury Villa

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa pool
  • Kitchen
  • Washing machine
  • Dryer
  • Parking included

Explore the area

View map
392-398 Marine Parade, Labrador, QLD, 4215
  • Place, Harley Park
    ‪5 min walk‬
  • Place, Ian Dipple Lagoon
    ‪9 min walk‬
  • Place, Harbour Town
    ‪3 min drive‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪35 min drive‬

Room options

View all photos for 3 Bedroom Spa Apartment

A balcony with a table, chairs, and a bowl of food. The view includes a body of water, boats, and a distant shoreline.

3 Bedroom Spa Apartment

  • Water view
  • 142 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 Queen Beds and 2 Single Beds
  • Free Wi-Fi

View all photos for 2 Bedroom Spa Apartment

A balcony with a view of the sea, a potted plant, and two chairs.

2 Bedroom Spa Apartment

  • Water view
  • 130 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for 2 Bedroom Apartment

A dining area with a wooden table and chairs, a vase with flowers, and a television on a side table.

2 Bedroom Apartment

  • 125 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for 1 Bedroom Apartment

A balcony with a glass table, two chairs, a bottle of champagne, and a view of a swimming pool and palm trees.

1 Bedroom Apartment

  • 98 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for 2-bedroom 3-level Spacious luxury Villa

2-bedroom 3-level Spacious luxury Villa

2-bedroom 3-level Spacious luxury Villa

  • Garden view
  • 137 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for 2 Bedroom Apartment

2 Bedroom Apartment

2 Bedroom Apartment

  • Water view
  • 125 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for One Bedroom Apartment

Individually decorated, individually furnished, desk, iron/ironing board

One Bedroom Apartment

  • Sleeps 2
  • Free Wi-Fi

Superior Two-Bedroom Apartment

  • Sleeps 4
  • Free Wi-Fi

View all photos for Two Bedroom Apartment

Full-sized fridge, microwave, oven, stovetop

Two Bedroom Apartment

  • Sleeps 4
  • Free Wi-Fi

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About the area

Gold Coast

A family-friendly stay in Gold Coast awaits you at Sandcastles on the Broadwater. You'll be 2.1 km (1.3 mi) from Harbour Town and 2.7 km (1.7 mi) from G. R. Thompson Park. Highlights at this aparthotel include an outdoor swimming pool, and in-room kitchens and washers/dryers. .Each apartment is individually decorated and features a flat-screen TV with digital channels, along with free WiFi, a balcony and a DVD player. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. A living room, a coffee/tea maker and a rice cooker are also available. Housekeeping is available on request. .Enjoy the gym and Hot tub as well as access to a playground. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. There's also the convenience of free self parking. .Attractions within a 15-minute drive of this 3.5-property class Labrador aparthotel include Cavill Avenue and Warner Bros. Movie World.
View more Aparthotels in Gold CoastOpens in a new window

What's nearby

  • Harley Park - 5 min walk - 0.5 km
  • Ian Dipple Lagoon - 9 min walk - 0.8 km
  • Harbour Town - 3 min drive - 1.9 km
  • G. R. Thompson Park - 4 min drive - 2.7 km
  • Chirn Park - 4 min drive - 1.9 km

Getting around

  • Helensvale Station - 12 min drive
  • Cypress Avenue Station - 16 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 46 min drive

Restaurants

  • ‪Charis Seafood - ‬8 min walk
  • ‪Daiki - ‬15 min walk
  • ‪The Grand Hotel - ‬8 min walk
  • ‪Masala Flames - ‬15 min walk
  • ‪Fratello Italian - ‬17 min walk

About this property

Sandcastles on the Broadwater

Sandcastles on the Broadwater offers its guests an outdoor pool, a hot tub, and a fitness centre. Public spaces have free WiFi. A terrace, barbecue grills, and a vending machine are also featured at the family-friendly Sandcastles on the Broadwater. Self parking is free.

This 3.5-star Gold Coast aparthotel is smoke free.

  • 25 guestrooms or units
  • Childcare (surcharge)
  • Towels for the beach
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • Games room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site
Sandcastles on the Broadwater offers 25 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies. Each accommodation is individually furnished and decorated. 45-inch flat-screen televisions come with digital channels. Accommodation at this 3.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers and hairdryers.

This Gold Coast aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and rice cookers. Housekeeping is offered on request and change of towels can be requested.

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Crystal Bay on the Broadwater
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  • Pool
  • Spa pool
  • Kitchen
  • Washing machine
4.4 out of 5, Excellent, 926 reviews
The price is NZ$241
includes taxes & fees
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Property amenities

Beach

  • Sandy beach nearby
  • Beach towels

Pool/Spa

  • Hot tub
  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Limited on-site self parking

Family friendly

  • Babysitting (surcharge)
  • Playground

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Rice cooker
  • Toaster

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Living room

Entertainment

  • 45-inch flat-screen TV with digital channels
  • DVD player

Outdoor areas

  • Balcony
  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Ceiling fan
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • Change of towels on request
  • Housekeeping (on request) (for a fee)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Tour and ticket assistance
  • Vending machine

Things to do

  • Arcade/game room
  • Gym
  • Fishing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 25 units
  • Garden
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open Monday - Friday (8:30 AM - 5:00 PM) and Saturday - Sunday (8:30 AM - 1:00 PM)
Guests must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 19 June 2026 to 18 December 2026 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk, lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, Union Pay and cash. For guests' safety, the property includes a fire extinguisher in all accommodation. The property is professionally cleaned.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Sandcastles Broadwater
Sandcastles Broadwater Apartment Labrador
Sandcastles Broadwater Labrador
Sandcastles On The Broadwater Hotel Labrador
Sandcastles On The Broadwater Labrador, Gold Coast, Australia
Sandcastles Broadwater Apartment
Sandcastles on the Broadwater Labrador
Sandcastles on the Broadwater Aparthotel
Sandcastles on the Broadwater Aparthotel Labrador

Frequently asked questions

What is the cancellation policy at Sandcastles on the Broadwater?

Sandcastles on the Broadwater offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Sandcastles on the Broadwater?

Yep, Sandcastles on the Broadwater has a free self car park.

Are there any beaches close to Sandcastles on the Broadwater?

The closest beach to Sandcastles on the Broadwater is Surfers Paradise Beach (6.9 km).

Does Sandcastles on the Broadwater have a pool?

Sandcastles on the Broadwater has a pool.

What makes Sandcastles on the Broadwater a romantic place to stay?

1 hot tub, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Sandcastles on the Broadwater.

Is Sandcastles on the Broadwater family-friendly?

You bet! With amenities such as babysitting services, a playground and an arcade, it's no surprise that Sandcastles on the Broadwater is a hit with families.

Is there a free airport shuttle available at Sandcastles on the Broadwater?

No, Sandcastles on the Broadwater does not offer an airport shuttle service.

What time are check-in & check-out at Sandcastles on the Broadwater?

Check-in begins at 2:00 PM. Check-out time is 10 AM.

Are pets allowed at Sandcastles on the Broadwater?

No, pets are not allowed.

Sandcastles on the Broadwater Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 231 out of 540 reviews
Rating 8 - Good. 217 out of 540 reviews
Rating 6 - Okay. 64 out of 540 reviews
Rating 4 - Poor. 21 out of 540 reviews
Rating 2 - Terrible. 7 out of 540 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Derek

Liked: Communication
Location and environment at great setting and nice pool
Stayed 7 nights in Dec 2025
Verified

8/10 Good

Teeyana

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean room and lovely staff.
Stayed 6 nights in Feb 2026
Verified

6/10 Okay

Lorilee

Liked: Check-in, communication
Disliked: Cleanliness
Great location. Easy for bus use. Just hard with small children as we are on the top floor and having baby items. Just recommend fixing few items like dishwasher cap and replace single beds. Staff lovely and easy to speak with. Overall good stay.
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Lanna

Liked: Cleanliness, check-in, communication, listing accuracy
My second stay at sandcastles and loved it. Room was spacious and definitely worth the money. They were also able to accommodate a early check in. 5min drive from Harbour Town 10-15 min drive to Australia Fair Mall No lift so carrying luggage up and down can be a pain but we think of it at exercise 😂 Will definitely book again 💯
Stayed 7 nights in Mar 2026
Verified

8/10 Good

Helen

Liked: Cleanliness, amenities, communication
The complex is dated, but we found the price really reasonable for a very spacious apartment with amazing views in a great location. The apartment had everything we needed, was clean (although not spotless) and the pool and jacuzzi were awesome. Recommend for a family holiday at the Gold Coast.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Hernawati

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location by the beach
Stayed 6 nights in Jul 2025
Verified

10/10 Excellent

Amber

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, excellent facilities, perfect for families
Verified

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities, communication
We really enjoyed our stay. Great swimming pool and close to shopping
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Catherine

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice clean property
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Toby

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice resort style property which was great value for the cost.
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved it will be going back next year
Stayed 7 nights in Jan 2025
Verified

10/10 Excellent

Madeline

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a great experience at sandcastles its our go to every year as we travel to goldcoast every year. We have never had a bad experience at this property the kids love the pool the location is close to alot of different restaurants and the beach.
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

Tony

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved everything about this place.
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Hayley

Liked: Cleanliness, property conditions & facilities, communication
Fantastic place great spot for buses and walks along the front
Stayed 7 nights in Aug 2024
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities, communication
The owners were lovely to speak to and was always helpful when we needed something. Couldn’t fault our time there.
Verified

10/10 Excellent

RENEE

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great communication, lovely managers onsite at reception. Spacious, clean, simple but lovely family friendly accommodation. Great pool as well!
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Ian

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very friendly staff
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Vanessa

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely location and peaceful
Stayed 7 nights in Sep 2023
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities, communication
Close to everything
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Lynne

Liked: Amenities
Great place, bus stop very close, very helpful people at reception
Stayed 5 nights in Nov 2023
Verified

10/10 Excellent

mingqing

Liked: Cleanliness, property conditions & facilities, communication
Family friendly apartment, close to beach, very convenient position
Stayed 6 nights in Jan 2025
Verified

10/10 Excellent

Desmond Peter

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely view of the Broadwater. Close to many facilities. Secure parking.
Stayed 9 nights in Jul 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
very welcoming and friendly staff
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Evan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Simple and nice apartment to stay.
Verified

10/10 Excellent

HEAJIN

Liked: Cleanliness, room comfort, communication
It was an old but well-maintained establishment, making it clean and comfortable. We plan to return since it is affordable and conveniently located.
Stayed 3 nights in Jan 2025