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4.4 out of 5

"We love our stay. Every morning we walked to the beach and every evening we could walk to town. The hosts were brilliant. " More

By a verified traveller on Sat 07 Jul 2018

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Hotel Description

At The Bay Apartments you'll be within just a 10-minute stroll of popular attractions like Coolangatta Beach and Greenmount Beach. Highlights at this property include an outdoor swimming pool, and in-room kitchens and washers/dryers.

You can enjoy a flat-screen TV with digital channels, and each apartment features free WiFi, a living room and a dining area. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a hob. A DVD player, a phone and an iron/ironing board are also available.

This apartment offers a terrace, a garden and barbecues. Added amenities include a spa tub and laundry facilities. There's also the convenience of free self parking.

Attractions within a 20-minute walk of this 3.5-star Coolangatta property include Kirra Beach and Snapper Rocks.

Deluxe Apartment, 2 Bedrooms (Air Con - 2 Nights)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Apartment, 2 Bedrooms, Non Smoking, Kitchen (Standard 7N)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Apartment, 2 Bedrooms, Non Smoking, Kitchen (Standard 2 N)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Deluxe Apartment, 2 Bedrooms, Non Smoking, Kitchen (Deluxe 5N)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Deluxe Apartment, 2 Bedrooms (Air Con - 5 Nights)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Apartment, 2 Bedrooms, Non Smoking, Kitchen (Deluxe 7N)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

The Bay Apartments ratings based on 20 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Bay Apartments

Everyone (9) Couples (3) Family (8)
5 out of 5
loved the apartment new kitchen and bathroom easy parking, walking distance to beach shops .Staff was lovely upgrading us and putting us on the ground level as my wife had just come out of a moon boot for a badly sprain ankle Thanks very much

Posted by on 3 Sep. 2019

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Comment from Hotel Management

17 Oct. 2019 by Jenny

So pleased you enjoyed your stay. We'd love to have you come back and stay again

4 out of 5
Location and position aspect surroundings and no need for a car

Posted by on 8 Apr. 2019

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4 out of 5

Posted by on 3 Mar. 2019

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4 out of 5

Comfort with convenance

We love our stay. Every morning we walked to the beach and every evening we could walk to town. The hosts were brilliant.

Posted by on 7 Jul. 2018

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Comment from Hotel Management

11 Jul. 2018 by Alison

Thank you for your review and we are thrilled you enjoyed your holiday with us.

3 out of 5

Could do with an upgrade

Location-great! booking stated ‘deluxe’. Not sure if they know the definition of ‘deluxe’. Main bedroom-no pictures on walls, no tv. Stark. Sharing 1 Tv with teenagers where the reception is poor & no Foxtel (as they advertised). Walls had hand marks, back of doors, the same. No free wifi. Cupboard under the sink had a terrible smell. Didn’t open it for the week we were there. essentials-toilet paper, soaps, washing detergent for the dishes along with a sponge, had to be purchased by us. Didn’t use the dishwasher as it too smelt. Bedrooms along the road -very noisy. You are woken at 5:30 ish every day by cars or garbage trucks. Go to bed early if you want sleep. Again, great location to snapper rocks, but I think they need to remove the word deluxe from their advertisement.

Posted by on 10 Apr. 2018

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Comment from Hotel Management

12 Apr. 2018 by Alison

Thank you for your review. We are a 3 1/2 star building and as such do not have all that a 5 star property has. We haven't had issues with tv reception that anyone has informed us of and we do have 8 foxtel channels as shown in the arrival letter given to guests. We are self catering apartments and as such provide starter packs of laundry powder, dishwasher powder, laundry liquid a dishcloth and mini scourer. If these were not in your apartment we would have happily provided you with them. We do take pride in our cleaning and apologise if there were any issues we would have happily rectified them if you had informed us. Unfortunately because of the Commonwealth Games rubbish collection is taking place much earlier than the usual time.

4 out of 5

Yes it is a nice place to stay..

Very clean, close to everything.. friendly management...

Posted by , from Phillip Island.. on 9 Mar. 2017

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4 out of 5

Very clean comfortable and close to all facilities

Location: Walking distance to shops and good quality restaurants, not far from Coolangatta airport
Great place to stay, central and lovely swimming pool and outdoor facilities. Staff helpful and informative about local activities

Posted by , from Adelaide on 4 Nov. 2016

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5 out of 5

school holiday

Pros: the 2brms, 2bthrms and close to everything.
Cons: maybe a lift but they say you need exercise right
Location: What can you say about Rainbow Bay but awesome
The weather wasn't the greatest but you get that. We still had fun.

Posted by , from Tivoli on 31 Oct. 2015

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5 out of 5

Posted by on 16 Nov. 2014

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5 out of 5
Pros: Friendly service
Location: Close to everything
Facilities: Modern; Value: Great deal; Service: Go the extra mile; Cleanliness: Immaculate; Close to beach

Posted by , from Australia - QLD - Brisbane on 11 Nov. 2014

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Property Features

The Bay Apartments offers its guests an outdoor pool and a spa tub. A terrace, tour or ticket assistance, and a BBQ are also featured at The Bay Apartments. Self parking is free.

  • 20 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)

Family Friendly Amenities

  • Outdoor pool
  • Separate living room
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Parking

Free self parking

Transport

  • Airport: Gold Coast, QLD (OOL-Coolangatta) (4.9 km / 3 mi)
  • Parking: Free self parking

Room Amenities

The Bay Apartments offers 20 forms of accommodation with washers/dryers and DVD players. This accommodation offers separate living rooms. Accommodation at this 3.5-star apartment has kitchens with full-sized fridge/freezers, hobs, microwaves and separate dining areas. This Coolangatta apartment provides complimentary wireless Internet access. 32-inch Flat-screen televisions come with premium digital channels.

  • In-room kitchen
  • Washer and dryer
  • Dining room
  • Living room
  • Flat-screen television
  • Digital channels
  • Premium channels
  • DVD player
  • Fridge (full size)
  • Microwave
  • Hob
  • Dishwasher
  • Rollaway beds (surcharge)
  • Telephone
  • Iron and ironing board

Nearby Activities

An outdoor pool and a spa tub are on site.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 5 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday-Saturday: 8:30 AM-5 PM
If you are planning to arrive after 5 PM, please contact the property in advance using the information on the booking confirmation.

Guests planning to arrive outside of normal check-in hours or on Sunday must contact this property in advance for check-in instructions and key retrieval information. For more details, please contact the office using the information on the reservation confirmation received after booking.

This property's front desk is open during the following times:

  • Monday - Saturday: 8:30 AM - 5 PM
Guests arriving after 5 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 9 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per day.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No cots (infant beds) available
  • Only service animals are allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: AUD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bay Apartments Apartment Coolangatta
  • Bay Apartments Apartment
  • Bay Apartments Coolangatta
  • Bay Apartments
url importing https://www.wotif.co.nz/Gold-Coast-Hotels-The-Bay-Apartments.h9626932-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.