For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
At The Bay Apartments you'll be within just a 10-minute stroll of popular attractions like Greenmount Beach and Coolangatta Beach. Highlights at this property include an outdoor swimming pool, and in-room kitchens and washers/dryers.
You can enjoy a flat-screen TV with digital channels, and each apartment features free WiFi, a living room, and a dining area. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A DVD player, a phone, and an iron/ironing board are also available.
This apartment building has a terrace, a garden, and barbecue grills. Additionally, you'll find a spa tub and laundry facilities. There's also the convenience of free self parking.
Within a 20-minute walk of this 3.5-star Coolangatta property, attractions include Kirra Beach and Snapper Rocks.
Deluxe Apartment, 2 Bedrooms (Air Con - 2 Nights)
Bed Count1 Queen BedMaximum Occupancy
4 Max
Standard Apartment, 2 Bedrooms, Non Smoking, Kitchen (Standard 7N)
Bed Count1 Queen BedMaximum Occupancy
4 Max
Standard Apartment, 2 Bedrooms, Non Smoking, Kitchen (Standard 2 N)
Bed Count1 Full BedMaximum Occupancy
4 Max
Deluxe Apartment, 2 Bedrooms, Non Smoking, Kitchen (Deluxe 5N)
Bed Count1 Full BedMaximum Occupancy
4 Max
Deluxe Apartment, 2 Bedrooms (Air Con - 5 Nights)
Bed Count1 Queen BedMaximum Occupancy
4 Max
Deluxe Apartment, 2 Bedrooms, Non Smoking, Kitchen (Deluxe 7N)
Bed Count1 Full BedMaximum Occupancy
4 Max
Deluxe Apartment, 2 Bedrooms (Air Con - 7 Nights)
Bed Count1 Queen BedMaximum Occupancy
4 Max
Standard Apartment, 2 Bedrooms, Non Smoking, Kitchen (Standard 5N)
Bed Count1 Queen BedMaximum Occupancy
4 Max
Deluxe Apartment, 2 Bedrooms, Non Smoking, Kitchen (Deluxe 2 N)
The Bay Apartments ratings based on 23 Verified Reviews
Review Summary
4.3
out of 5
4.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.0 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for The Bay Apartments
Everyone (11)Couples (3)Family (9)
4 out of 5
Hi I thought units were clean and tidy plenty of room,just like home.We will stay again.
Posted by Bill on 13 Feb. 2020
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5 out of 5
Close to beach; great place to relax; not far from shops & cinemas
Posted by a verified traveller on 10 Nov. 2019
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3 out of 5
Nice place
Unfortunately bathroom light n bedroom lamp not working.
Toilet button not there.
Fan in lounge no switch.
Curtains doesn’t close all the way.
Posted by a verified traveller on 3 Nov. 2019
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5 out of 5
loved the apartment new kitchen and bathroom easy parking, walking distance to beach shops .Staff was lovely upgrading us and putting us on the ground level as my wife had just come out of a moon boot for a badly sprain ankle Thanks very much
Posted by steve on 3 Sep. 2019
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Comment from Hotel Management
17 Oct. 2019
by Jenny
So pleased you enjoyed your stay. We'd love to have you come back and stay again
4 out of 5
Location and position aspect surroundings and no need for a car
Posted by a verified traveller on 8 Apr. 2019
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4 out of 5
Posted by a verified traveller on 3 Mar. 2019
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4 out of 5
Comfort with convenance
We love our stay. Every morning we walked to the beach and every evening we could walk to town. The hosts were brilliant.
Posted by a verified traveller on 7 Jul. 2018
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Comment from Hotel Management
11 Jul. 2018
by Alison
Thank you for your review and we are thrilled you enjoyed your holiday with us.
3 out of 5
Could do with an upgrade
Location-great! booking stated ‘deluxe’. Not sure if they know the definition of ‘deluxe’. Main bedroom-no pictures on walls, no tv. Stark.
Sharing 1 Tv with teenagers where the reception is poor & no Foxtel (as they advertised). Walls had hand marks, back of doors, the same. No free wifi.
Cupboard under the sink had a terrible smell. Didn’t open it for the week we were there.
essentials-toilet paper, soaps, washing detergent for the dishes along with a sponge, had to be purchased by us. Didn’t use the dishwasher as it too smelt.
Bedrooms along the road -very noisy. You are woken at 5:30 ish every day by cars or garbage trucks. Go to bed early if you want sleep.
Again, great location to snapper rocks, but I think they need to remove the word deluxe from their advertisement.
Posted by a verified traveller on 10 Apr. 2018
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Comment from Hotel Management
12 Apr. 2018
by Alison
Thank you for your review. We are a 3 1/2 star building and as such do not have all that a 5 star property has. We haven't had issues with tv reception that anyone has informed us of and we do have 8 foxtel channels as shown in the arrival letter given to guests. We are self catering apartments and as such provide starter packs of laundry powder, dishwasher powder, laundry liquid a dishcloth and mini scourer. If these were not in your apartment we would have happily provided you with them. We do take pride in our cleaning and apologise if there were any issues we would have happily rectified them if you had informed us. Unfortunately because of the Commonwealth Games rubbish collection is taking place much earlier than the usual time.
4 out of 5
Yes it is a nice place to stay..
Very clean, close to everything..
friendly management...
Posted by Graeme, from Phillip Island.. on 9 Mar. 2017
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4 out of 5
Very clean comfortable and close to all facilities
Location:Walking distance to shops and good quality restaurants, not far from Coolangatta airport
Great place to stay, central and lovely swimming pool and outdoor facilities. Staff helpful and informative about local activities
The Bay Apartments offers its guests an outdoor pool and a spa tub. A terrace, tour/ticket assistance, and barbecue grills are also featured at The Bay Apartments. Free self parking is available.
20 guestrooms or units
Dry cleaning
Self-service laundry
Tour and ticket information
Terrace
Garden
BBQ grill(s)
Family Friendly Amenities
Outdoor pool
Number of living rooms
Free WiFi
Kitchen
Laundry facilities
Separate dining area
Washer/dryer
Full-sized refrigerator/freezer
Microwave
DVD player
Internet
Available in all rooms:
Free WiFi
Parking
Free self parking
Transport
Airport: Coolangatta Airport (OOL) (4.9 km / 3 mi)
Parking: Free self parking
Room Amenities
The Bay Apartments offers 20 accommodations with washers/dryers and DVD players. Accommodations offer separate living rooms. Accommodations at this 3.5-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with premium digital channels.
In-room kitchen
Washer and dryer
Dining room
Living room
Flat-screen television
Digital channels
Premium channels
DVD player
Refrigerator (full size)
Microwave
Stove
Dishwasher
Rollaway beds (surcharge)
Telephone
Iron and ironing board
Nearby Activities
An outdoor pool and a spa tub are on site.
Hotel Policies
Check-in
Check-in time starts at 2 PM
Check-in time ends at 5 PM
Special check-in instructions:
The front desk is open during the following times:
Monday - Saturday: 8:30 AM - 5 PM
If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Guests planning to arrive outside of normal check-in hours or on Sunday must contact this property in advance for check-in instructions and key retrieval information.
This property's front desk is open during the following times:
Monday - Saturday: 8:30 AM - 5 PM
Guests arriving after 5 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Check-out
Check-out by 9 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for AUD 30.0 per day.
Cribs (infant beds) are not available.
Pet Policy
No pets allowed, but service animals are welcome
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-in and contactless check-out are available.
No cots (infant beds) available
Service animals are allowed
Debit cards not accepted
Staffed front desk
Property uses a professional cleaning service
Property is cleaned with disinfectant
Contactless check-in is available
Property confirms they are implementing enhanced cleaning measures
No gap period between guests' stays
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property does not follow sanitisation practices of any association
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Rollaway bed fee: AUD 30.0 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
