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3.8 out of 5

"The staff were very friendly and helpful as was the room service. " More

By a verified traveller on Sun 22 Mar 2020

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Hotel Description

Kingsgate Hotel Greymouth puts you in the heart of Greymouth, steps from Left Bank Art Gallery and within a 10-minute stroll of West Coast Rail Trail. Highlights at this hotel include a restaurant, free self parking, and a bar/lounge.

LCD TVs with satellite channels are featured in all rooms, and you can enjoy coffee/tea makers, free newspapers, and safes. Refrigerators and round-the-clock room service make in-room dining convenient. Additionally, hair dryers, phones, and irons/ironing boards are available.

The restaurant, Jimmy Cook's Kiwi Kitchen, serves local cuisine and is open for breakfast. Other amenities include free WiFi in public areas, a fitness center, and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM. There's also the convenience of car rentals on site.

In proximity to this 3.5-star Greymouth hotel you'll find Lake Brunner.

Standard Twin

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Riverview King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Economy Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior 2 Queen

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Kingsgate Hotel Greymouth ratings based on 299 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Kingsgate Hotel Greymouth

Everyone (136) Couples (115) Family (47)
4 out of 5
The staff were very friendly and helpful as was the room service.

Posted by on 22 Mar. 2020

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Comment from Hotel Management

23 Mar. 2020 by Graham

Thank you for your feedback, I am happy that our staff were friendly and helpful, safe travels.

5 out of 5

Posted by on 22 Jan. 2020

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Comment from Hotel Management

23 Jan. 2020 by Graham

Thank you for your rating, I trust that you enjoyed your stay, Safe travels.

2 out of 5
Room was clean, but exterior of property very run done and lacking maintenance. Lacked adequate car parking

Posted by on 16 Jan. 2020

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Comment from Hotel Management

19 Jan. 2020 by Graham

Thank you for your feedback, Please accept my apologies for not meeting your expectations. We are currently re-developing the hotel and have started with our superior rooms, We hope to start on the rest of the hotel soon. I trust the rest of your holiday in New Zealand is a pleasant one.

3 out of 5
A door that didn’t close properly and was banging all night due to wind

Posted by on 12 Jan. 2020

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Comment from Hotel Management

14 Jan. 2020 by Graham

Thank you for taking the time to write a review. Please accept my apologies for the door not closing properly, I will ask our maintenance team to check all doors to ensure they are all operating correctly.

4 out of 5
Nice and easy off the train - everything was handy

Posted by on 5 Jan. 2020

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Comment from Hotel Management

14 Jan. 2020 by Graham

Thank you for your feedback, yes we are ideally located in the centre of Greymouth just 300 metres from the train station

3 out of 5
The staff were pleasant and room clean but very dated and bathroom definitely needs an update

Posted by on 4 Jan. 2020

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Comment from Hotel Management

14 Jan. 2020 by graham

Thank you for your feed back, good to hear that our staff were pleasant and the room clean, yes some of our rooms do need an upgrade and we have started this with our superior rooms first.

3 out of 5
Didn’t like the run down room or bathroom, very old needs a revamp. Beds just pass comfortable.

Posted by on 18 Dec. 2019

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Comment from Hotel Management

19 Dec. 2019 by Graham

Thank you for your feedback, I am sorry that we did not meet your expectations. We have nearly completed upgrading all of our superior rooms, this upgrade has included new furnishings, bedding and 50 inch smart TV.

4 out of 5
Good access and parking. Quiet and comfortable. Dated property but well looked after

Posted by on 21 Nov. 2019

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Comment from Hotel Management

24 Nov. 2019 by Graham

Thank you for your feed back

2 out of 5
Room was small, bathroom height was dangerously high for a shower and property not well maintained

Posted by on 1 Nov. 2019

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Comment from Hotel Management

3 Nov. 2019 by graham

Thank you for your feedback

4 out of 5

Posted by on 15 Oct. 2019

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Comment from Hotel Management

15 Oct. 2019 by Graham

Thank you for your feedback

About the Kingsgate Hotel Greymouth

Location 32 Mawhera Quay, Greymouth, 7840

Renovations + Closures

This property is closed from 25 March 2020 to 24 April 2020 (dates subject to change).

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A fitness center, tour/ticket assistance, and a garden are also featured at the eco-friendly Kingsgate Hotel Greymouth. Free self parking is available. This 3.5-star Greymouth hotel is smoke free.

  • 6 levels
  • Dining venue
  • Bar or lounge
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Hokitika (HKK) (39.9 km / 24.8 mi)
  • Parking: Free self parking

Room Amenities

Guest accommodations at Kingsgate Hotel Greymouth offer safes and complimentary newspapers. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. 32-inch LCD televisions come with satellite channels. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Refrigerator
  • Coffee maker
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.

Jimmy Cook's Kiwi Kitchen - This restaurant specializes in local cuisine and serves breakfast only.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Only service animals are allowed
  • UnionPay
  • No lifts
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 16.50 and NZD 23.00 per person (approximately)
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Greymouth Hotel
  • Greymouth Kingsgate
  • Greymouth Kingsgate Hotel
  • Hotel Greymouth
  • Kingsgate Greymouth
  • Kingsgate Greymouth Hotel
  • Kingsgate Hotel Greymouth
  • Kingsgate Greymouth Greymouth
  • Kingsgate Hotel Greymouth Hotel
  • Kingsgate Hotel Greymouth Greymouth
  • Kingsgate Hotel Greymouth Hotel Greymouth

Awards & Affiliations

Green / Sustainable Property
This property participates in Qualmark, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Qualmark

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 3 star plus and is displayed on this page as 3.5 stars.

Official New Zealand Rating provided by Qualmark®

url importing https://www.wotif.co.nz/Greymouth-Hotels-Kingsgate-Hotel-Greymouth.h12933-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.