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New Road Hotel

Property class: 4

Photo gallery for New Road Hotel

A modern hotel room with a large bed, a desk, and a view of the city through large windows.
A multi-story hotel with a sign reading "NEW ROAD HOTEL".
A restaurant interior with tables, chairs, and a distinctive black and white striped chair.
A rooftop terrace with a hot tub, seating area, and a view of the cityscape.
A modern bar area with seating, shelves of snacks, and a bar counter.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar
The current price is NZ$232
includes taxes & fees
27 Sept - 28 Sept

Explore the area

View map
103-107 New Road, London, England, E1 1HJ
  • Place, East London Mosque
    ‪6 min walk‬
  • Place, Brick Lane
    ‪7 min walk‬
  • Place, Tower of London
    ‪17 min walk‬
  • Airport, London (LGW-Gatwick)
    ‪100 min drive‬

Room options

View all photos for Warehouse Double

A modern hotel room with a large bed, a TV, and a view of the city through large windows.

Warehouse Double

8.6 out of 10
Excellent
(30 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Pocket Double

A modern hotel room with a large bed, a city view through a window, and a separate bathroom with a toilet and sink.

Pocket Double

8.8 out of 10
Excellent
(19 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Warehouse Deluxe

A modern hotel room with a large bed, a built-in bench, a mirror, and a view of the city through large windows.

Warehouse Deluxe

9.0 out of 10
Wonderful
(7 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Loft with Terrace

A modern hotel room with a large bed, a seating area with chairs, a view of the city through a large window, and a patterned ceiling.

Loft with Terrace

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

A hotel room with two beds, a blue bench, a TV, and a large window with a view of buildings.

Family Room

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Large Single Bed

View all photos for Warehouse Twin

A modern hotel room with two beds, a large window, and a view of the city.

Warehouse Twin

10.0 out of 10
Exceptional
(2 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Loft with Spa Bath

A modern hotel room with a large bed, a TV, a bathroom with a bathtub, and a view of the city.

Loft with Spa Bath

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Loft with Hot Tub and Terrace

A rooftop terrace with a sofa, a hot tub, and a city view.

Loft with Hot Tub and Terrace

9.0 out of 10
Wonderful
(2 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Warehouse Twin

A hotel room with two beds, a large window, and a modern design.

Warehouse Twin

  • Sleeps 2
  • 2 Single Beds

View all photos for Warehouse Double

A modern hotel room with a large bed, a built-in bench, a wardrobe, a mirror, and large windows.

Warehouse Double

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Loft with Terrace

A modern hotel room with a large bed, a seating area with chairs, a view of the city through a large window, and a patterned ceiling.

Deluxe Loft with Terrace

  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Room

  • Sleeps 2

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Property amenity

citizenM London Shoreditch

London City Centre
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
9.2 out of 10, Wonderful, 1,004 reviews
The price is NZ$304
includes taxes & fees
27 Sept - 28 Sept
citizenM London Shoreditch

About the area

London

A family-friendly stay in the heart of London awaits you at New Road Hotel. Within just a 10-minute stroll, you'll find East London Mosque and Brick Lane. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, Mr White's Chophouse, serves British cuisine and is open for breakfast, brunch, lunch and dinner. Cereal Grind Coffee Shop is the hotel's own cocktail bar, serving drinks along with breakfast and brunch. 431 square feet (40 square metres) of event facilities include 2 meeting rooms and conference space, and other business amenities include coworking space. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. On weekday mornings cooked-to-order breakfast is served between 6:30 AM and 10:00 AM. .With a stay at this 4-property class Tower Hamlets hotel, you'll be 1.8 km (1.1 mi) from Tower of London and 4.5 km (2.8 mi) from ABBA Arena.

What's nearby

  • East London Mosque - 6 min walk - 0.5 km
  • Brick Lane - 7 min walk - 0.7 km
  • Financial District - 10 min walk - 0.9 km
  • Liverpool Street - 16 min walk - 1.4 km
  • Tower of London - 17 min walk - 1.5 km

Getting around

  • Whitechapel Underground Station - 4 min walk
  • Shadwell Station - 12 min walk
  • London (LCY-London City) - 23 min drive

Restaurants

  • ‪Greggs - ‬3 min walk
  • ‪Tayyabs - ‬1 min walk
  • ‪Ambala - ‬1 min walk
  • ‪BEX COFFEE - ‬2 min walk
  • ‪Good Samaritan - ‬2 min walk

About this property

New Road Hotel

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include 2 meeting rooms and coworking spaces.

WiFi is free in public spaces. Event space at this hotel measures 431 square feet (40 square metres) and includes conference space. A library, a vending machine, and an arcade/games room are also featured at the family-friendly New Road Hotel.

This 4-star London hotel is smoke free.

  • 80 guestrooms or units
  • Conference rooms
  • 431 sq ft of conference space
  • 40 sq. m of conference space
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
New Road Hotel offers 80 air-conditioned accommodations with a safe and a hairdryer. 49-inch flat-screen televisions come with cable channels.

Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include free toiletries and blackout curtains. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

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  • Free Wi-Fi
  • Restaurant
  • Gym
  • Breakfast available
4.2 out of 5, Very good, 10,614 reviews
The price is NZ$288
includes taxes & fees
20 Sept - 21 Sept
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 16.95 for adults and GBP 16.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cereal Grind Coffee Shop
  • Mr White's Chophouse

Things to do

  • Arcade/game room
  • Bicycle storage
  • Billiards/pool table
  • Library
  • TV in common areas

Family friendly

  • Arcade/game room
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 431 square feet of conference space
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • Rooftop garden
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with cable channels

Food and drink

  • Champagne service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 40.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 16.95 for adults and from GBP 16.95 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, American Express, debit cards, mobile payments, Google Pay and Apple Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

New Road Hotel London

New Road London

New Road Hotel Hotel

New Road Hotel London

New Road Hotel Hotel London

Frequently asked questions

What is the cancellation policy at New Road Hotel?

New Road Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at New Road Hotel?

As of 11 Sept 2026, prices found for a 1-night stay for 2 adults at New Road Hotel on 27 Sept 2026 start from NZ$232, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is New Road Hotel family-friendly?

You bet! With amenities such as children's meals and an arcade, it's no surprise that New Road Hotel is a hit with families.

Does New Road Hotel serve breakfast?

Yeah, cooked-to-order brekkie is available on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at New Road Hotel?

No, New Road Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at New Road Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves British cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at New Road Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at New Road Hotel?

No, only service animals are allowed.

New Road Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 521 out of 1001 reviews
Rating 8 - Good. 288 out of 1001 reviews
Rating 6 - Okay. 112 out of 1001 reviews
Rating 4 - Poor. 43 out of 1001 reviews
Rating 2 - Terrible. 37 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

MARTHA

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for one night while in london and the hotel was so nice. Very clean and friendly staff. We had breakfast there as well and the food was excellent.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel to stay in for the weekend. Staff were friendly and the bed was enormous and very comfy. The breakfast these guys served is great too
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very clean, nice additional extras (games room), and convenient location, just a 5 minute walk from Whitechapel station.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities
clean rooms, lovely staff!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern and quiet. AC kept the room just right and breakfast was very good.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, literally half the price of other hotels in the city. A converted textile factory retaining many of the old features. Staff were very friendly and helpful and our bed was super-sized and super-comfortable!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bang on location - very clean and tidy. I thought the whole experiance was great value
Stayed 1 night in May 2026
Verified review

10/10 Excellent

YUI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very kind, and the location is great. Highly recommended!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful welcoming staff, clean and comfortable rooms. Bar staff and reception staff so accommodating. Excellent fresh breakfast and again friendly and helpful staff.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Roshan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favourite place
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, funky minimalist room design. Public areas/bar/restaurant design also super looking as was food. Great value and convenient to tube. Would definitely return
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Glennie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so nice. I really enjoyed my stay.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my son stayed at this hotel because it’s very close to the hospital.. now this hotel was amazing. It was nice welcoming and very clear. The shower was great the games room went down so well with my son he loved it in there I also think it’s a great have. We really enjoy our stay here
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Christopher

Liked: Staff & service, amenities, property conditions & facilities
The room was good and the hotel was good. Staff were pleasant. But the area the hotel is located is awful.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff and clean room. Perfect for 1 night stay.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely people. So helpful and friendly! Great stay for business.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room with nice balcony, helpful staff, great location
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant staff for diner and breakfast were excellent. The food is very good. Somewhat 'over zealous' on room clean products but otherwise very good stay overall.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel - friendly staff - close to tube
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Toby

Liked: Cleanliness, amenities
Great location
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Well located close to stations with great links into London. The staff were great, the accomodation was clean, tidy and the bed comfortable. The only feed back was some drain unblocking is required as the sink and shower in room 107 was back filling a lot.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Just an fyi for travelers no parking. Would recommend hotel
Stayed 2 nights in Apr 2026