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Novotel London West

4.0 star property
Hotel with 2 restaurants, a quick walk to Eventim Apollo

Photo gallery for Novotel London West

Daily English breakfast (GBP 21.75 per person)
Lobby
Terrace/patio
Exterior
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Room service
  • Bar
  • Parking available
  • 24/7 front desk
The current price is NZ$234
includes taxes & fees
14 Sept - 15 Sept

Explore the area

View map
1 Shortlands, Hammersmith, London, England, W6 8DR
  • Eventim Apollo
    ‪6 min walk‬
  • Westfield London Shopping Centre
    ‪3 min drive‬
  • Hyde Park
    ‪7 min drive‬
  • London (LHR-Heathrow)
    ‪22 min drive‬

Room options

View all photos for Executive Room, 1 Queen Bed

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed

8.4 out of 10
Very good
(9 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Private bathroom
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Double Bed with Sofa bed

8.6 out of 10
Excellent
(21 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed with Sofa bed

7.6 out of 10
Good
(4 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
LCD TV
Blackout curtains
Private bathroom
Bathrobes
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premier Room, 1 Queen Bed with Sofa bed

Premier Room, 1 Queen Bed with Sofa bed

Premier Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
LCD TV
Blackout curtains
Private bathroom
Bathrobes
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(42 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 24 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed

8.6 out of 10
Excellent
(26 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
LCD TV
Separate bedroom
Blackout curtains
  • 24 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

7.8 out of 10
Good
(13 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room, 2 Single Beds, Accessible

Superior Twin Room, 2 Single Beds, Accessible

Superior Twin Room, 2 Single Beds, Accessible

8.6 out of 10
Excellent
(13 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, Multiple Beds

Superior Room, Multiple Beds

Superior Room, Multiple Beds

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Premier Room, 1 Queen Bed (Executive)

Premier Room, 1 Queen Bed (Executive)

Premier Room, 1 Queen Bed (Executive)

8.0 out of 10
Very good
(8 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Private bathroom
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the area

London

Novotel London West places you in the centre of London, within just a 10-minute stroll of Eventim Apollo and within 30 minutes of Westfield London Shopping Centre. Highlights at this hotel include 2 restaurants, a bar/lounge and a conference centre. .The fine-dining restaurant, Artisan, serves Modern European cuisine and is open for dinner. 53745 square feet (4993 square metres) of event facilities include 40 meeting rooms and conference space, and other business amenities include coworking space. Additionally, you'll find free Wi-Fi in public areas, a gym and a snack bar/deli. English breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of self parking. .With a stay at this 4-property class Hammersmith and Fulham hotel, you'll be 3 km (1.9 mi) from Kensington Gardens and 3.8 km (2.4 mi) from Hyde Park.

What's nearby

  • Eventim Apollo - 6 min walk - 0.5 km
  • Westfield London Shopping Centre - 3 min drive - 2.0 km
  • Kensington Gardens - 5 min drive - 3.3 km
  • Hyde Park - 7 min drive - 4.3 km
  • Buckingham Palace - 10 min drive - 6.2 km

Getting around

  • Hammersmith Station - 7 min walk
  • Kensington (Olympia) Station - 14 min walk
  • Heathrow Airport (LHR) - 30 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪LEON Hammersmith - ‬9 min walk
  • Novetel klasse restaurant
  • The Craft Beer Co.
  • ‪Caffè Nero - ‬6 min walk

About this property

Novotel London West

Hotel with 2 restaurants, a quick walk to Eventim Apollo
There are 2 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. Business amenities include 40 meeting rooms and coworking spaces.

Public spaces have free WiFi. Event space at this hotel measures 53745 square feet (4993 square metres) and includes a conference centre. A fitness centre, a terrace, and multilingual staff are also featured at the business-friendly Novotel London West. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star London hotel is smoke free.

  • 630 guestrooms or units
  • 9 levels
  • 2 dining venues
  • Conference rooms
  • 53745 sq ft of conference space
  • 4993 sq. m of conference space
  • Deli
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Terrace
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
Novotel London West offers 630 air-conditioned accommodations with minibars and a safe. 55-inch LCD televisions come with cable channels. Bathrooms include baths or showers and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

Arabic, English, French, Greek, Hindi, Italian, Mongolian, Portuguese, Romanian, Spanish, Urdu

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (GBP 84 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 21.75 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Aroma
  • Artisan

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 40 meeting rooms
  • Conference centre (53,745 square foot of space)
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Lift (107 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Meal delivery service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 40.00
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: GBP 40.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 21.75 per person
  • Covered self-parking fee: GBP 84 per day
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 40.00 (subject to availability)
  • Late check-out fee: GBP 40.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

London West Novotel
Novotel Hotel London West
Novotel London West
Accor London West
London Novotel
Novotel London West England
Novotel London West Hotel London
Novotel London West Hotel
Novotel London West Hotel
Novotel London West London
Novotel London West Hotel London

Frequently asked questions

What is the cancellation policy at Novotel London West?

Novotel London West offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel London West?

As of 15 Aug 2025, prices found for a 1-night stay for 2 adults at Novotel London West on 14 Sept 2025 start from NZ$233.88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Novotel London West?

Yep, Novotel London West has a covered self car park for GBP 84 per day. Onsite parking is limited.

Is Novotel London West family-friendly?

You bet! With amenities such as a corner/local shop, laundry facilities and a deli, it's no surprise that Novotel London West is a hit with families.

Does Novotel London West serve breakfast?

Yep, guests give high marks to the English brekkie here! Available weekdays between 6:30 AM and 10:00 AM and on weekends from 7:00 AM to 11:00 AM, this is the spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Novotel London West?

No, Novotel London West does not offer an airport shuttle service.

Is there a bar or restaurant at Novotel London West?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Novotel London West?

Check-in begins at 3:00 PM. Check-out time is noon.

Novotel London West Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 452 out of 1003 reviews
Rating 8 - Good. 285 out of 1003 reviews
Rating 6 - Okay. 154 out of 1003 reviews
Rating 4 - Poor. 68 out of 1003 reviews
Rating 2 - Terrible. 44 out of 1003 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Eleanor

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good location for traveling into the city. Rooms are comfortable enough although pillows were odd shaped and not very comfortable. Good value for the price.
Stayed 5 nights in Jul 2025

10/10 Excellent

keyvan

Liked: Cleanliness, staff & service, property conditions & facilities
great place
Stayed 1 night in May 2025

2/10 Terrible

Wenjun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good experience
Stayed 3 nights in May 2025

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Peter

Stayed 1 night in May 2025

6/10 Okay

Aaron

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Toilet was broken/did not work properly
Stayed 1 night in May 2025

10/10 Excellent

Samia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Paul

Stayed 1 night in May 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Stayed 1 night in May 2025

8/10 Good

Nick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only there for an evening but pleasant and capable staff. Good amenities (including parking) and great location if you need to be in West London.
Stayed 1 night in May 2025

10/10 Excellent

Bonny

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 1 night in Apr 2025

2/10 Terrible

Deborah

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

A hotel in serious need of upgrading

I have waited to review our stay as the duty manager was supposed to be contacting me. However there has been no contact. The afternoon of arrival we ordered some drinks and a couple of snacks. The drinks arrived but after half an hour still no food. We cancelled the food as we had to leave. The room was very shabby with burn marks on the floor, scuff marks on the wall, worn chair and an extremely dirty bathroom. Worst of all was the bed. It was not until the morning after a sleepless night that we looked under the mattress to discover the bed was actually broken. We mentioned this on checking out but the young woman on reception could not have cared less. I then spoke to the guest relations manager who could not have been more helpful and was shocked when I showed her the photographs. Not what I expect from an Accor hotel. I would not recommend it or stay there again. The guest relations manager did kindly waive our overnight parking but still!
Stayed 1 night in Apr 2025

10/10 Excellent

Pui Shan Joda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Agnieszka

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay if you want to be
Stayed 1 night in Apr 2025

10/10 Excellent

Tetsuhiro

Travelled with family, Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy access to the London centre. Quiet room. Good service.
Stayed 1 night in Apr 2025

10/10 Excellent

Dave

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Tetiwa, Brooklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, access to train and bus transportation, professional and friendly staff
Stayed 3 nights in Apr 2025

8/10 Good

Tracey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Perfect for attending an event at the Apollo, this hotel is within walking distance and is well kept. Staff are friendly and helpful, though there was a mistake as they gave us a standard room when I booked an accessible room. However, I spoke with the manager at checkout who was very apologetic and said he would arrange a part refund.
Stayed 2 nights in Mar 2025

8/10 Good

Alicia

Stayed 1 night in Apr 2025

10/10 Excellent

Lindsay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near to everything and also has quiet garden spaces to relax. Very clean. Organised and helpful staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Adam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Trennia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant stay, great location. Close to underground station.The staff were very helpful and friendly! Definitely would stay again!
Stayed 3 nights in Apr 2025

10/10 Excellent

Lorraine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed with Granddaughter for a concert at the Applllo. Definitely served our purpose. Enjoyed room service which was available 24 hours
Stayed 1 night in Mar 2025

10/10 Excellent

Patrick, Puyallup

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in friendly efficient personable staff. Very clean room, breakfast was very good
Stayed 1 night in Apr 2025