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4.6 out of 5

"We has stayed here before and expected the best which is exactly what we got. The staff were awesome and very helpful even though they were working un ... " More

By a verified traveller on Wed 02 Sep 2020

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Hotel Description

At Powderhorn Chateau you'll be within a 10-minute stroll of Mountain Bike Station and within 30 minutes of Ohakune Old Coach Road. Highlights at this hotel include 2 restaurants, an indoor swimming pool, and a bar/lounge.

You can enjoy LCD TVs with satellite channels, and all 32 individually decorated rooms feature free WiFi, coffee/tea makers, and safes. Refrigerators and room service make in-room dining easy, and minibars provide refreshments. Premium linens welcome you to a good night's rest, and other nice touches include bathrobes and free toiletries. Additionally, hair dryers, irons/ironing boards, and desks are available.

The restaurant, Powderkeg, is open for lunch and dinner. Added amenities include laundry facilities, a business center, and a terrace. Cooked-to-order breakfast is available daily. There's also the convenience of an area shuttle.

Places within a 15-minute drive of this 4-star Ohakune hotel include Ratana Church and Turoa Ski Area.

Queen Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
NZ$217* Per night/room 12 Oct. - 13 Oct.

Chalet, 3 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Suite, 1 Queen Bed (Bed and Breakfast)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

The Apartment

Bed Count 3 Queen Beds Maximum Occupancy 8 Max

Chalet, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

Queen Double

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Powderhorn Chateau ratings based on 94 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Powderhorn Chateau

Everyone (41) Couples (46) Family (7)
5 out of 5
We has stayed here before and expected the best which is exactly what we got. The staff were awesome and very helpful even though they were working under difficult conditions due to current restrictions. The service and quality of product provided was as expected

Posted by , from New Plymouth on 2 Sep. 2020

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5 out of 5
Lovely Hotel, people friendly and helpful, would definitely stay again.

Posted by , from One Tree Point on 7 Aug. 2020

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Comment from Hotel Management

7 Aug. 2020 by Sarah

Hi Shane We are so glad you enjoyed your stay and we look forward to you returning and staying with us again! Kind regards Sarah

5 out of 5
The spacious room we had and hot pool is awesome!! Staff were great as well. Highly recommend staying there.

Posted by , from Matamata on 17 Jul. 2020

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5 out of 5
Spacious rooms, warm and cozy, great hot pool. Friendly staff, decent restaurant with a good beer & wine list

Posted by , from Wellington, NZ on 2 Jun. 2020

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5 out of 5
Staff were awesome, with current climate of in the process of coming out of covid-19 lockdown. Really well done. I'm an essential driver so understand what they were going through.

Posted by on 2 Jun. 2020

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Comment from Hotel Management

2 Jun. 2020 by Sarah

Thank you for your lovely review, I am so glad you enjoyed your experience here with us and we will look forward to having you come and stay again

4 out of 5
Likes: Nice rooms, location and friendly staff, awesome pizza Dislikes: thin walls and close to railway

Posted by on 10 Mar. 2020

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5 out of 5

Posted by on 6 Oct. 2019

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5 out of 5

Posted by on 3 Sep. 2019

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5 out of 5
Great location and facilities. Expensive but delivered on expectations.

Posted by on 3 Sep. 2019

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4 out of 5
They had a drying room, good hot pool, good size of room

Posted by on 29 Aug. 2019

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Property Features

There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site. An indoor pool, a terrace, and tour/ticket assistance are also featured at the eco-friendly Powderhorn Chateau. This 4-star Ohakune hotel is smoke free.

  • 32 guestrooms or units
  • 3 buildings
  • 2 dining venues
  • Bar or lounge
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Transport

  • Airport: Whanganui (WAG) (105.1 km / 65.3 mi)
  • Property shuttles: Area shuttle

Room Amenities

Powderhorn Chateau offers 32 air-conditioned accommodations with minibars and safes. These individually decorated accommodations include desks. Beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. This Ohakune hotel provides complimentary wireless Internet access. LCD televisions come with satellite channels. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily.

Powderkeg - This restaurant serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Matterhorn - Onsite restaurant. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 11 PM
  • Minimum check-in age is: 18

Special check-in instructions:

There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival.

This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.Contactless check-out is available.

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Masks are not compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Staff do not wear personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service not has not been amended for enhanced safety
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Host will greet you
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 215 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 11 and NZD 26 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Powderhorn Chateau
  • Powderhorn Chateau Hotel
  • Powderhorn Chateau Hotel Ohakune
  • Powderhorn Chateau Ohakune
  • Powderhorn Chateau Mount Ruapehu Hotel Ohakune
  • Powderhorn Chateau Mount Ruapehu Ohakune
  • Powderhorn Chateau Mount Ruapehu Ohakune
  • Powderhorn Chateau Hotel
  • Powderhorn Chateau Ohakune
  • Powderhorn Chateau Hotel Ohakune

You should know

  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • Qualmark

National Rating

This Hotel property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.