Riviera Resort Palm Springs

4.0 star property
Resort with 2 restaurants, near San Jacinto Mountains

Photo gallery for Riviera Resort Palm Springs

Exterior
2 restaurants, breakfast, lunch, dinner served; American cuisine
Indoor spa tub
Exterior
TV, pay films

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Spa
  • Breakfast available
  • 24/7 front desk
The current price is NZ$231
includes taxes & fees
19 Aug - 20 Aug

Explore the area

View map
1600 N Indian Canyon Drive, Palm Springs, CA, 92262
  • Palm Springs Convention Center
    ‪3 min drive‬
  • Palm Springs Air Museum
    ‪6 min drive‬
  • Palm Springs Aerial Tramway
    ‪13 min drive‬
  • Palm Springs, CA (PSP-Palm Springs Intl.)
    ‪7 min drive‬

Room options

Suite, 1 King Bed with Sofa bed, Roll-in Shower (Yucca, Roll-In Shower)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Renovated in 2020
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed (Yucca)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Renovated in 2020
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 2 Queen Beds

8.4 out of 10
Very good
(15 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Renovated in 2020
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, Multiple Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Renovated in 2020
  • 33 sq m
  • Sleeps 4
  • 2 King Beds

Standard Room, 2 Queen Beds, Roll-in Shower (Roll-In Shower)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Renovated in 2020
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed (Agave)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Renovated in 2020
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(13 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Renovated in 2020
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Roll-in Shower (Roll-In Shower)

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Renovated in 2020
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed (Chairman)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Renovated in 2020
  • 162 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed with Sofa bed (Indigo)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Renovated in 2020
  • 69 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed (Sage)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Renovated in 2020
  • 76 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Standard Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Renovated in 2020
  • 30 sq m
  • Sleeps 2
  • 1 Twin Bed

Suite, 1 King Bed with Sofa bed (Lily)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Renovated in 2020
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed (Palo Verde)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Renovated in 2020
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Roll-in Shower (Indigo, Roll-In Shower)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Renovated in 2020
  • 69 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

7.0 out of 10
Good
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Renovated in 2020
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

7.8 out of 10
Good
(14 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Renovated in 2020
  • 53 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

7.6 out of 10
Good
(8 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Renovated in 2020
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Renovated in 2020
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

8.0 out of 10
Very good
(7 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Renovated in 2020
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Renovated in 2020
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Palm Springs

Riviera Resort Palm Springs puts you in the centre of Palm Springs, 1.4 km (0.9 mi) from San Jacinto Mountains and 3 km (1.9 mi) from Palm Springs Convention Center. Highlights at this boutique resort include 2 restaurants, 2 outdoor swimming pools and a full-service spa. .A relaxing day at Sante can include deep-tissue massages, detox wraps and body wraps along with aromatherapy and Ayurvedic treatments. The restaurant, Palmettos Cafe, serves American cuisine and is open for breakfast and brunch. Starlight Lounge is the resort's own lobby lounge, serving drinks along with dinner. Enjoy the 2 hot tubs, gym and sauna plus access to free bike hire. Other amenities include a conference centre, a coffee shop/cafe and coffee/tea in a common area. Each morning full breakfast is served between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as an off-lead area. There's also the convenience of valet parking. .Sights within a 10-minute drive of this 4-property class Palm Springs resort include Palm Springs Air Museum and Moorten Botanical Garden and Cactarium.

What's nearby

  • Elvis Honeymoon Hideaway - 19 min walk - 1.6 km
  • Palm Springs Art Museum - 3 min drive - 2.6 km
  • Palm Springs Convention Center - 3 min drive - 2.6 km
  • Palm Springs Air Museum - 6 min drive - 6.0 km
  • Palm Springs Aerial Tramway - 13 min drive - 9.0 km

Getting around

  • Palm Springs Station - 15 min drive
  • Palm Springs, CA (PSP-Palm Springs Intl.) - 14 min drive

Restaurants

  • ‪Billy Reed's Restaurant - ‬5 min walk
  • ‪Del Taco - ‬16 min walk
  • ‪Denny's - ‬12 min walk
  • Rick's Desert Grill
  • ‪Carl's Jr. - ‬19 min walk

About this property

Riviera Resort Palm Springs

Resort with 2 restaurants, near San Jacinto Mountains
Riviera Resort Palm Springs offers its guests a full-service spa, 2 outdoor swimming pools, and 2 hot tubs along with a sauna and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge.

A business centre, 22 meeting rooms, and coworking spaces are available. Spa services, a terrace, and gift shops/newsstands are also featured at the boutique Riviera Resort Palm Springs. Parking is available for a fee. A complete renovation of Riviera Resort Palm Springs was completed in September 2020.

This 4-star Palm Springs resort is smoke free.

  • 398 guestrooms or units
  • 2 levels
  • 8 buildings
  • 2 dining venues
  • 2 bars by the pool
  • Built in 1959
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
Riviera Resort Palm Springs offers 398 air-conditioned accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Televisions come with pay-per-view films.

Bathrooms include a shower and hairdryers. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

Sante has 15 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Malay, Spanish

Similar properties

Property amenities

Parking and transport

  • Uncovered valet parking on site (USD 25 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 30 for adults and USD 10 to 15 for children
  • 2 poolside bars
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Circa 59
  • Palmettos Cafe
  • Paradise Pool & Bar
  • Starlight Lounge

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Sauna
  • TV in common areas
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's games
  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 22 meeting rooms
  • Business centre
  • Computer station
  • Conference centre
  • Coworking space

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 15 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 floors
  • 8 buildings
  • Ballroom
  • Banquet hall
  • Built in 1959
  • Renovated entire property - September 2020
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Pay films
  • TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 1:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 100 lb per pet)
  • Pets cannot be left unattended
  • An off-lead area is available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per day
  • Resort fee: USD 23.50 per accommodation, per night
The resort fee includes:
  • Business centre/computer access
  • Fitness centre access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Pool access
  • Sporting facilities or equipment
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 30 for adults and USD 10 to 15 for children
  • Valet parking fee: USD 25 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 6:00 AM to midnight
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Riviera Noble House
Riviera Noble House Resort
Riviera Palm Springs Noble House
Riviera Palm Springs Noble House Resort
Riviera Palm Springs Tribute Portfolio Resort
Riviera Tribute Portfolio Resort
Riviera Palm Springs Tribute Portfolio
Riviera Tribute Portfolio
Riviera Palm Springs Tribute Portfolio Starwood Hotels Hotel
Riviera Tribute Portfolio Starwood Hotels Hotel
Riviera Palm Springs Tribute Portfolio Starwood Hotels
Riviera Tribute Portfolio Starwood Hotels
Riviera Resort Palm Springs
Riviera Hotel Palm Springs
Palm Springs Riveria Resort
Riviera Resort And Spa Palm Springs
The Riviera Palm Springs a Tribute Portfolio Resort
Riviera Resort Palm Springs
Riviera Hotel Palm Springs
Palm Springs Riveria Resort
Riviera Palm Springs Tribute Portfolio by Starwood Hotels
Riviera Palm Springs A Noble House Resort
Riviera Palm Springs
The Riviera Palm Springs
Riviera Resort Palm Springs Resort
Margaritaville Resort Palm Springs
Riviera Resort Palm Springs Palm Springs

Frequently asked questions

What is the cancellation policy at Riviera Resort Palm Springs?

Riviera Resort Palm Springs offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Riviera Resort Palm Springs?

As of 14 Aug 2025, prices found for a 1-night stay for 2 adults at Riviera Resort Palm Springs on 19 Aug 2025 start from NZ$191.53, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Riviera Resort Palm Springs?

Yep, Riviera Resort Palm Springs has uncovered valet parking with in/out privileges for USD 25 per day.

Is there a spa on site at Riviera Resort Palm Springs?

Yep, Sante is available for guests. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as Swedish massages.

Does Riviera Resort Palm Springs have a pool?

Yep, and guests love it! Riviera Resort Palm Springs has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 6:00 AM to midnight.

What luxury perks are available at Riviera Resort Palm Springs?

Riviera Resort Palm Springs features 2 poolside bars, 2 outdoor pools and 2 hot tubs. All guestrooms come with pillowtop beds and premium bedding.

What makes Riviera Resort Palm Springs a romantic place to stay?

Couples spa treatments and al fresco dining, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Riviera Resort Palm Springs.

Does Riviera Resort Palm Springs serve breakfast?

Yeah, full brekkie is offered daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Riviera Resort Palm Springs?

No, Riviera Resort Palm Springs does not offer an airport shuttle service.

Is there a bar or restaurant at Riviera Resort Palm Springs?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Riviera Resort Palm Springs?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Riviera Resort Palm Springs?

Cats and dogs are welcome at Riviera Resort Palm Springs, with dog exercise areas on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 45 kg per pet.

Riviera Resort Palm Springs Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 276 out of 684 reviews
Rating 8 - Good. 145 out of 684 reviews
Rating 6 - Okay. 115 out of 684 reviews
Rating 4 - Poor. 71 out of 684 reviews
Rating 2 - Terrible. 77 out of 684 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent!
Stayed 2 nights in May 2025

6/10 Okay

Pablo

Travelled with family
Great location. Overpriced for the amount of amenities offered
Stayed 1 night in Feb 2025

2/10 Terrible

MICHELLE

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Rafael

Travelled with partner
Air conditioning not cold.
Stayed 1 night in May 2025

10/10 Excellent

Stacy

Stayed 2 nights in May 2025

10/10 Excellent

Marine

Stayed 2 nights in May 2025

10/10 Excellent

Vanessa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful from the moment we arrived. Wish they provided more towels. We had to call housekeeping to get more .
Stayed 2 nights in May 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Stacy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great resort, great service, and great food.

The resort was awesome, loved the pool area and the cabana. Service was impeccable and food/restaurants were amazing. It was a long ways to building 5 tho and the rooms could use a little bit of updating. Safe fell off wall as we were at dinner, could have fell on one of us, but they came up and handled it well. Overall we enjoyed our stay immensely!!
Stayed 2 nights in May 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved everything, just a little slow on service from kitchen ..
Stayed 1 night in May 2025

10/10 Excellent

Yvonne

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in process was a breeze. Shout out to Alex who accommodated us with and early check in. All staff was amazing. Planning another trip soon!!
Stayed 1 night in May 2025

6/10 Okay

Natalia

Stayed 2 nights in May 2025

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff, food was good and around the area was quiet.
Stayed 2 nights in May 2025

10/10 Excellent

Stacey, La Mirada

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, centrally located, great location for family getaway
Stayed 2 nights in May 2025

10/10 Excellent

Hamisi

Liked: Staff & service
It’s was nice area, clean and very friendly Staff
Stayed 2 nights in May 2025

8/10 Good

Claudia, moreno valley

Stayed 2 nights in Apr 2025

10/10 Excellent

Lorena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself it’s so beautiful and clean. A lot of spot to take beautiful pictures. I will stay here again.
Stayed 1 night in May 2025

10/10 Excellent

Elaine

Stayed 1 night in Apr 2025

6/10 Okay

Maria M

Travelled with group
Disliked: Amenities, property conditions & facilities
Halls smell terrible, the rooms are freezing and unable to adjust the air. Not worth the money
Stayed 1 night in May 2025

2/10 Terrible

Ara

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Urgent Complaint Regarding Unsafe and Misleading Hotel Experience – Request for Full Refund Dear Manager, I am writing to formally file a complaint regarding my recent stay at your Palm Springs property. What was supposed to be a relaxing weekend turned into a frustrating, disappointing, and outright unsafe experience for both me and my fiancée. Due to the severity of the issues we faced, I am requesting a full refund. The most alarming and dangerous incident occurred when the glass sliding door to our balcony was blown off its tracks due to high winds. This wasn’t a minor inconvenience—it could have been a serious accident. My fiancée happened to be near the door at the time and had to physically grab and hold it to prevent it from completely falling and shattering. The fact that this happened at all is unacceptable and raises serious questions about the safety and maintenance standards at your hotel. Additionally, several of the amenities that were advertised on your website were simply not available or functioning as described. The pools were not heated, despite being advertised as such, and more importantly, the jacuzzi — which played a significant role in our decision to book with your hotel — was also not heated. This felt like a classic case of false advertising, and it significantly impacted our ability to enjoy our
Stayed 3 nights in May 2025

6/10 Okay

Stephanie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
NA
Stayed 3 nights in May 2025

4/10 Poor

Amanda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Oh where do I start… Let’s go with the front desk: the GM of this property thinks 1 front desk person is enough. As a former FD Manager…that’s crap. I shouldn’t have to wait in line for 30 minutes to get a duplicate room key because there 2 people in front of me needing to clean up separate folios. And having to call tue front desk to ask questions…MORE THAN INCE BE AUSE NO ONE IS ANSWERING THE PHONE. Or shall we talk about broken tiles in the bathroom, carpet stains in hallways. These are things GMs don’t bother to urge to fix just so they can make their annual bonus. It’s disgusting and ownership needs to get on this. The spa? Omg, YUCK! When was the last time you people cleaned your spa with a scrub brush and a pressure washer. Scum build up the women’s showers in the spa and public areas that are blackened with scum and dirt. Unacceptable. And can you turn on some cold water in building 5 so I’m not brushing my teeth in hot water. I won’t be back. In a word: Ew.
Stayed 3 nights in May 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2025

10/10 Excellent

Naidely

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely will go back !
Stayed 2 nights in Apr 2025

2/10 Terrible

Andrey, North Hills

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Rude service, jacuzzis weren’t working they didn’t even care to do anything.
Stayed 2 nights in May 2025