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4.8 out of 5

"I like tgat it was a small but still luxiourious. Very frindly staff that made you feel welcome the moment you set foot onside inside the front door. " More

By a verified traveller on Mon 14 Mar 2022

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Hotel Description

A luxury stay in the heart of Queenstown awaits you at Eichardt's Private Hotel. Within steps you'll find Queenstown Beach and Williams Cottage. Highlights at this beach lodge include free daily breakfast, a restaurant, and free valet parking.

A pampering day can include deep-tissue massages and Swedish massages. Eichardts Bar serves local cuisine and is open for lunch and dinner. At the lodge's own lounge bar, you can stop for a drink. Business travelers can take advantage of a meeting room, a business center, and limo/town car service. Other amenities include free WiFi in public areas, a gym, and coffee/tea in a common area. Each morning free full breakfast is offered between 7:30 AM and 11:00 AM. There's also the convenience of an airport shuttle.

In proximity to this 5-star Queenstown City Centre lodge you'll find The Remarkables Ski Area.

Heritage Suites

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, Lake View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Apartment, 1 Bedroom, Lake View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Luxury Villa, 3 Bedrooms (Offsite)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Family Apartment, 2 Bedrooms, Lake View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Eichardt's Private Hotel ratings based on 29 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Eichardt's Private Hotel

Everyone (8) Couples (19) Family (1)
5 out of 5
I like tgat it was a small but still luxiourious. Very frindly staff that made you feel welcome the moment you set foot onside inside the front door.

Posted by on 14 Mar. 2022

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Comment from Hotel Management

31 Mar. 2022 by Guest Services

Hi Liv, Thank you for your great review, we are so happy to hear that you found our property luxurious and that our staff were friendly and made you feel welcome. We hope to welcome you back to The Spire Hotel in the future. Warm regards, Guest Services

4 out of 5
Liked the room decor and location. Didn't like the oonst, oonst bass beat of the nightclub directly outside the bedroom window.

Posted by on 12 Sep. 2019

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5 out of 5
Eichardt's was delightful. The team were fabulous; they were welcoming and easy to deal with. It could only have been better if they managed to work out how to make it snow on request!! We look forward to visiting again soon.

Posted by , from Brisbane on 20 Aug. 2019

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Comment from Hotel Management

20 Aug. 2019 by James C

Thank you for the lovely review - and we are working on the Snow in promise!!!

5 out of 5

Posted by on 8 Jul. 2019

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Comment from Hotel Management

22 Jul. 2019 by James

Great to have you with us and delighted to hear you enjoyed your stay

5 out of 5

Weekend break away. Luxury plus

Gorgeous apartment. Didn't want to leave it. Roaring fire and most comfortable bed.

Posted by , from S on 22 May 2017

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4 out of 5

Amazing location

We had a relaxing time . Seemed less private with new restaurantnext door . Some staff were not well trained especially in the small bistrot . We were by accident given the wrong champagne by the glass and the waitress was very rude to us questioning us about it being correct ! The barman apologised and replaced it .Food on the cold side when delivered finally . We had guest drinks upstairs and stall were well educated .

Posted by , from auckland nz on 24 Apr. 2017

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5 out of 5

A fantastic two night stay

My husband and I stayed at Eichardts Hotel for two nights. We absolutely loved our stay. Our room was gorgeous and the staff were friendly and went out of their way to ensure that we were well looked after. We would thoroughly recommend this hotel to others.

Posted by on 22 Sep. 2015

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5 out of 5

Cosy!

Loved staying here... Beautiful post skiing bath and real fire in my rooms!

Posted by on 18 Aug. 2015

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5 out of 5
Pros: Lovely staff made us very welcome
Cons: Just a couple of SMALL admin blunders which shouldn't happen at that price range hotel, but I stress minor
Location: Wonderful
Value: Value for money;

Posted by , from New Zealand on 30 Jun. 2014

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5 out of 5
Pros: Everthing!
Cons: Nothing
Location: Perfect, Outstanding
Facilities: Top of the line, State of the art, Home away from home; Value: Fantastic; Service: Flawless, Go the extra mile, Phenomenal; Cleanliness: Spotless, Immaculate, Beautiful; Thoroughly would recommend to anyone. Would stay here again in a heartbeat.

Posted by , from New Zealand - Auckland on 4 Jun. 2014

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About the Eichardt's Private Hotel

Location 2 Marine Parade, Queenstown, 9348

Property Features

Getting to the slopes is a breeze with the lodge's ski shuttle (surcharge). When the sun goes down, sip après-ski drinks in the lodge's bar. There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi. This luxury lodge also offers ski storage and a fitness center. Free self parking and valet parking are available. This 5-star Queenstown lodge is smoke free.

  • 14 guestrooms or units
  • 2 levels
  • 3 buildings
  • Built in 1876
  • Full breakfast (free)
  • Ski equipment storage
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Family property
  • Separate living room
  • Free WiFi
  • Laundry facilities
  • In-room childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Property shuttles: Airport shuttle and ski shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Eichardt's Private Hotel offers 14 air-conditioned accommodations with iPod docking stations and DVD players. Pillowtop beds feature down comforters and premium bedding. LCD televisions come with cable channels. Guests can make use of the in-room refrigerators, coffee/tea makers, and minibars (stocked with some free items). Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • Stocked minibar (select free items)
  • IPod dock
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • DVD player
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free full breakfast daily from 7:30 AM to 11:00 AM.

Eichardts Bar - This tapas bar specializes in local cuisine and serves lunch and dinner.

The Grille - This restaurant specializes in local cuisine. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Spa Services

  • Number of treatment rooms 1
  • Couples treatment rooms
  • Massages
  • Deep tissue massage
  • Swedish massage
  • Sports massage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination.

Eichardt's Private Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 550.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. Contactless check-in and contactless check-out are available. At check-in, guests must provide a record of full COVID-19 vaccination.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Property is cleaned with disinfectant
  • Protective clothing is available for guests
  • Masks are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Guests must provide health documentation
  • Guests must provide proof of COVID-19 vaccination

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: NZD 260 per room (one-way)
  • Rollaway bed fee: NZD 550.0 per day
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Eichardt's
  • Eichardt's Hotel
  • Eichardt's Private
  • Eichardt's Private Hotel
  • Eichardt's Private Hotel Queenstown
  • Eichardt's Private Queenstown
  • Eichardts Private Queenstown
  • Eichardt's Private Hotel Lodge
  • Eichardt's Private Hotel Queenstown
  • Eichardt's Private Hotel Lodge Queenstown

You should know

  • Reservations are needed for spa treatments. For reservations, contact the lodge before arrival using the contact information on the booking confirmation.

Awards & Affiliations

The property is a member of the Small Luxury Hotels of the World.

National Rating

Qualmark® assigns an official classification for accommodations in New Zealand. This lodge has been awarded the Qualmark® Luxury Lodge classification, and is displayed on this page as 5.0 stars.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.