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Heartland Hotel Queenstown

3.0 star property
Hotel in Queenstown with fitness centre and restaurant

Photo gallery for Heartland Hotel Queenstown

Exterior
Family Room | Lake view
Interior
Lobby
Lobby lounge

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Housekeeping
  • Bar
  • Gym
The current price is NZ$293
includes taxes & fees
10 Dec - 11 Dec

Explore the area

View map
27 Stanley Street, Queenstown, 9197
  • Place, Queenstown Gardens
    ‪2 min walk‬
  • Place, Queenstown Mall
    ‪5 min walk‬
  • Place, Skyline Queenstown
    ‪13 min walk‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Heating
Free cots/infant beds
Mini-fridge
TV
Hairdryer
Private bathroom
Shower/bath combination
Satellite channels
Heating
Free cots/infant beds
Hair dryer
Private bathroom
Shower/tub combination
Mini-fridge
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior King View Room

Superior King View Room

Superior King View Room

7.6 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
Hairdryer
Private bathroom
Shower/bath combination
Air-conditioning
Heating
Free cots/infant beds
Hair dryer
Private bathroom
Shower/tub combination
  • 30 sq m
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

Highlights

Heating
Free cots/infant beds
Mini-fridge
TV
Hairdryer
Private bathroom
Shower/bath combination
Satellite channels
Heating
Free cots/infant beds
Hair dryer
Private bathroom
Shower/tub combination
Mini-fridge
  • 50 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Chalet Studio King Room

Chalet Studio King Room

Chalet Studio King Room

7.8 out of 10
Good
(11 reviews)

Highlights

Heating
Free cots/infant beds
Mini-fridge
TV
Hairdryer
Private bathroom
Shower/bath combination
Satellite channels
Heating
Free cots/infant beds
Hair dryer
Private bathroom
Shower/tub combination
Mini-fridge
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Chalet Studio King View Room

Chalet Studio King View Room | Lake view

Chalet Studio King View Room

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Heating
Free cots/infant beds
Mini-fridge
TV
Hairdryer
Private bathroom
Shower/bath combination
Satellite channels
Heating
Free cots/infant beds
Hair dryer
Private bathroom
Shower/tub combination
Mini-fridge
  • 30 sq m
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Super King/Split View

Standard Super King/Split View | Lake view

Standard Super King/Split View

7.6 out of 10
Good
(7 reviews)

Highlights

Heating
Free cots/infant beds
Mini-fridge
TV
Hairdryer
Private bathroom
Shower/bath combination
Satellite channels
Heating
Free cots/infant beds
Hair dryer
Private bathroom
Shower/tub combination
Mini-fridge
  • 30 sq m
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Studio, Multiple Beds

Superior Studio, Multiple Beds

Superior Studio, Multiple Beds

8.0 out of 10
Very good
(23 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
TV
Hairdryer
Private bathroom
Shower/bath combination
Satellite channels
Air-conditioning
Heating
Hair dryer
Private bathroom
Shower/tub combination
Mini-fridge
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Super King/Split

Iron/ironing board, free WiFi, bed sheets

Standard Super King/Split

7.8 out of 10
Good
(9 reviews)

Highlights

Heating
Free cots/infant beds
Mini-fridge
TV
Hairdryer
Private bathroom
Shower/bath combination
Satellite channels
Heating
Free cots/infant beds
Hair dryer
Private bathroom
Shower/tub combination
Mini-fridge
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Queen And Single Room

Iron/ironing board, free WiFi, bed sheets

Standard Queen And Single Room

Heating
Hair dryer
Private bathroom
Shower/tub combination
Refrigerator
Electric kettle
  • Sleeps 3

View all photos for Standard Super King/Split Room

Iron/ironing board, free WiFi, bed sheets

Standard Super King/Split Room

Heating
Hair dryer
Private bathroom
Shower/tub combination
Refrigerator
Electric kettle
  • Sleeps 2

View all photos for Standard Super King/Split Room with View

Iron/ironing board, free WiFi, bed sheets

Standard Super King/Split Room with View

Heating
Hair dryer
Private bathroom
Shower/tub combination
Mini-fridge
Electric kettle
  • Sleeps 2

View all photos for Standard King Room

Iron/ironing board, free WiFi, bed sheets

Standard King Room

Heating
Hair dryer
Private bathroom
Shower/tub combination
Refrigerator
Electric kettle
  • Sleeps 2

View all photos for King Chalet

Iron/ironing board, free WiFi, bed sheets

King Chalet

Heating
Hair dryer
Private bathroom
Shower/tub combination
Mini-fridge
Electric kettle
  • Sleeps 2

View all photos for King Chalet With View

Iron/ironing board, free WiFi, bed sheets

King Chalet With View

Heating
Hair dryer
Private bathroom
Shower/tub combination
Refrigerator
Electric kettle
  • Sleeps 2

View all photos for Family Chalet

Iron/ironing board, free WiFi, bed sheets

Family Chalet

Heating
Hair dryer
Private bathroom
Shower/tub combination
Kitchen
Microwave
  • Sleeps 4

View all photos for Superior Queen And Single Room

Iron/ironing board, free WiFi, bed sheets

Superior Queen And Single Room

Air-conditioning
Heating
Hair dryer
Private bathroom
Shower/tub combination
Refrigerator
  • Sleeps 3

View all photos for Superior King Room With View

Iron/ironing board, free WiFi, bed sheets

Superior King Room With View

Air-conditioning
Heating
Hair dryer
Private bathroom
Shower/tub combination
Refrigerator
  • Sleeps 2

View all photos for Chalet Quad Room

Chalet Quad Room

Chalet Quad Room

Highlights

Heating
Mini-fridge
TV
Hairdryer
Private bathroom
Shower/bath combination
Satellite channels
Iron/ironing board
Heating
Hair dryer
Private bathroom
Shower/tub combination
Mini-fridge
Satellite channels
  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Studio King Room

Iron/ironing board, free WiFi, bed sheets

Standard Studio King Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Heating
Free cots/infant beds
Mini-fridge
TV
Hairdryer
Private bathroom
Shower/bath combination
Satellite channels
Heating
Free cots/infant beds
Hair dryer
Private bathroom
Shower/tub combination
Mini-fridge
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Heating
Free cots/infant beds
Kitchenette
Mini-fridge
TV
Hairdryer
Private bathroom
Shower/bath combination
Heating
Free cots/infant beds
Hair dryer
Private bathroom
Shower/tub combination
Kitchenette
  • 50 sq m
  • Partial lake view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Chalet Quadruple Room

Heating
Hair dryer
Private bathroom
Shower/tub combination
Refrigerator
Electric kettle
  • Sleeps 4

View all photos for Standard Triple Single

Iron/ironing board, free WiFi, bed sheets

Standard Triple Single

Heating
Hair dryer
Private bathroom
Shower/tub combination
Mini-fridge
Electric kettle
  • Sleeps 3

View all photos for Chalet Queen And Twin Single

Iron/ironing board, free WiFi, bed sheets

Chalet Queen And Twin Single

Heating
Hair dryer
Private bathroom
Shower/tub combination
Mini-fridge
Electric kettle
  • Sleeps 4

About the area

Queenstown

Heartland Hotel Queenstown places you in the centre of Queenstown, steps from St Josephs Parish and within a short 5-minute stroll of Queenstown Arts Centre. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .The restaurant, Peaks Restaurant & Bar, is open for breakfast and dinner. The Lobby Bar is the hotel's own lobby lounge. Other amenities include free Wi-Fi in public areas, a gym and laundry facilities. Buffet breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 10:30 AM. There's also the convenience of limited parking. .In proximity to this 3-property class Queenstown City Centre hotel you'll find The Remarkables Ski Area.

What's nearby

  • Queenstown Gardens - 2 min walk - 0.2 km
  • Queenstown Mall - 5 min walk - 0.5 km
  • TSS Earnslaw Steamship - 8 min walk - 0.7 km
  • Kiwi and Birdlife Park - 11 min walk - 1.0 km
  • Skyline Queenstown - 13 min walk - 1.1 km

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 8 min drive

Restaurants

  • ‪Cookie Time - ‬4 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Novotel Queenstown Lakeside - ‬6 min walk
  • ‪Speight's Ale House - ‬3 min walk
  • ‪Botswana Butchery - ‬6 min walk

About this property

Heartland Hotel Queenstown

Hotel in Queenstown with fitness centre and restaurant
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A fitness centre, a vending machine, and ski storage are also featured at Heartland Hotel Queenstown. Limited free parking is available on a first-come, first-served basis.

This 3-star Queenstown hotel is smoke free.

  • 81 guestrooms or units
  • 3 levels
  • 7 buildings
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Front desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue
Heartland Hotel Queenstown offers 81 accommodations with a hairdryer and an iron/ironing board. Satellite televisions are provided.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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The price is NZ$295
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; NZD 26 to 33 for adults and NZD 13 to 17 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Peaks Restaurant & Bar
  • The Lobby Bar

Things to do

  • Gym
  • Ski storage
  • TV in common areas

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • 3 floors
  • 7 buildings
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Mini-fridge

More

  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 per cent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 26 to 33 for adults and NZD 13 to 17 for children
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Heartland Hotel
Heartland Hotel Queenstown
Heartland Queenstown
Heartland Queenstown Hotel
Hotel Heartland Queenstown
Queenstown Heartland
Queenstown Heartland Hotel
Scenic Circle a Line Hotel
Scenic Circle a Line Queenstown
Heartland Queenstown
Heartland Hotel Queenstown Hotel
Heartland Hotel Queenstown Queenstown
Heartland Hotel Queenstown Hotel Queenstown

Frequently asked questions

What is the cancellation policy at Heartland Hotel Queenstown?

Heartland Hotel Queenstown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Heartland Hotel Queenstown?

As of 9 Nov 2025, prices found for a 1-night stay for 2 adults at Heartland Hotel Queenstown on 10 Dec 2025 start from NZ$293.05, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Heartland Hotel Queenstown?

Yep, Heartland Hotel Queenstown has a free self car park. Onsite parking is limited.

Are there any beaches close to Heartland Hotel Queenstown?

Yep, Heartland Hotel Queenstown is a short 5-minute walk from Queenstown Beach. Fun beach activities include waterskiing, windsurfing and parasailing.

Does Heartland Hotel Queenstown serve breakfast?

Yep, buffet breakfast is on offer on weekdays from 6:00 AM to 10:00 AM and weekends from 6:00 AM to 10:30 AM.

Is there a free airport shuttle available at Heartland Hotel Queenstown?

No, Heartland Hotel Queenstown does not offer an airport shuttle service.

Is there a bar or restaurant at Heartland Hotel Queenstown?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Heartland Hotel Queenstown?

Check-in begins at 2:00 PM. Check-out time is 10 AM.

Are pets allowed at Heartland Hotel Queenstown?

No, pets are not allowed.