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Copthorne Hotel and Resort Queenstown Lakefront

4.0 star property

Photo gallery for Copthorne Hotel and Resort Queenstown Lakefront

Superior Room, 1 King Bed, Lake View
Bar (on property)
Lobby
Superior Room, 1 King Bed, Lake View
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa pool
  • Free Wi-Fi
  • Breakfast available
  • Parking available
  • Business services
The current price is NZ$226
includes taxes & fees
17 June - 18 June

Explore the area

View map
27 Frankton Road, Queenstown, 9300
  • Place, Queenstown Gardens
    ‪3 min walk‬
  • Place, Queenstown Beach
    ‪5 min walk‬
  • Place, Queenstown Mall
    ‪8 min walk‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪7 min drive‬

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

  • Lake view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Double Beds, Lake View

Superior Room, 2 Double Beds, Lake View

Superior Room, 2 Double Beds, Lake View

9.4 out of 10
Exceptional
(11 reviews)
  • Lake view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Room, 2 Double Beds

In-room safe, desk, blackout curtains, iron/ironing board

Superior Room, 2 Double Beds

8.4 out of 10
Very good
(16 reviews)
  • Garden view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(7 reviews)
  • Garden view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed, Lake View

Superior Room, 1 King Bed, Lake View

Superior Room, 1 King Bed, Lake View

8.2 out of 10
Very good
(22 reviews)
  • Lake view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

About the area

Queenstown

At Copthorne Hotel and Resort Queenstown Lakefront you'll be within a short 5-minute stroll of Queenstown Gardens and Queenstown Beach. Highlights at this hotel include a restaurant, a bar/lounge and Access to hot tub. .The restaurant, Impressions Restaurant, serves local cuisine and is open for breakfast and dinner. 1894 square feet (176 square metres) of event facilities include 3 meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, laundry facilities and ski storage. Each morning buffet breakfast is served between 6 AM and 10 AM. There's also the convenience of self parking. .Sights within a 10-minute walk of this 4-property class Queenstown City Centre hotel include St Josephs Parish and Queenstown Ice Arena.

What's nearby

  • Queenstown Gardens - 3 min walk - 0.3 km
  • Queenstown Beach - 5 min walk - 0.5 km
  • Queenstown Mall - 8 min walk - 0.7 km
  • TSS Earnslaw Steamship - 10 min walk - 0.9 km
  • Skyline Queenstown - 15 min walk - 1.3 km

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 8 min drive

Restaurants

  • ‪Cookie Time - ‬6 min walk
  • ‪Novotel Queenstown Lakeside - ‬6 min walk
  • ‪Botswana Butchery - ‬7 min walk
  • ‪Odd Saint - ‬7 min walk
  • ‪Starbucks - ‬6 min walk

About this property

Copthorne Hotel and Resort Queenstown Lakefront

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 3 meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 1894 square feet (176 square metres) and includes conference space. A hot tub, a terrace, and multilingual staff are also featured at the business-friendly Copthorne Hotel and Resort Queenstown Lakefront. For a fee, parking is available.

This 4-star Queenstown hotel is smoke free.

  • 187 guestrooms or units
  • 6 levels
  • 3 buildings
  • 1894 sq ft of conference space
  • 176 sq. m of conference space
  • Ski equipment storage
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Copthorne Hotel and Resort Queenstown Lakefront offers 187 accommodations with a safe and a hairdryer. Satellite televisions are provided.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Similar properties

Apartment, 2 Bedrooms | View from room
Copthorne Hotel and Apartments Queenstown Lakeview
Queenstown City Centre
  • Spa pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.1 out of 5, Very good, 1,007 reviews
The price is NZ$199
includes taxes & fees
17 June - 18 June
Copthorne Hotel and Apartments Queenstown Lakeview

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (NZD 20 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: NZD 35 for adults and NZD 17.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Impressions Restaurant

Things to do

  • Hot tub
  • Ski storage

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,894 square feet of conference space
  • 3 meeting rooms
  • Business centre

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (89 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (74 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 40.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 35 for adults and from NZD 17.50 for children
  • Covered self-parking fee: NZD 20 per day
  • Rollaway bed fee: NZD 40.0 per day
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, JCB International, Union Pay, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 4-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Copthorne Hotel & Resort Lakefront
Copthorne Hotel & Resort Queenstown Lakefront
Copthorne Hotel Lakefront Queenstown
Copthorne Hotel Lakefront Resort Queenstown
Copthorne Lakefront
Copthorne Queenstown Lakefront
Copthorne Queenstown Lakefront Hotel
Copthorne Resort Queenstown
Hotel Copthorne Lakefront Queenstown
Lakefront Hotel Queenstown
Copthorne Hotel Resort Queenstown Lakefront
Copthorne Hotel Resort Lakefront
Copthorne Hotel Queenstown Lakefront
Copthorne Queenstown Lakefront
Copthorne Hotel and Resort Queenstown Lakefront Hotel
Copthorne Hotel and Resort Queenstown Lakefront Queenstown
Copthorne Hotel and Resort Queenstown Lakefront Hotel Queenstown

Frequently asked questions

What is the cancellation policy at Copthorne Hotel and Resort Queenstown Lakefront?

Copthorne Hotel and Resort Queenstown Lakefront offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Copthorne Hotel and Resort Queenstown Lakefront?

As of 16 Jun 2026, prices found for a 1-night stay for 2 adults at Copthorne Hotel and Resort Queenstown Lakefront on 17 Jun 2026 start from NZ$226, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Copthorne Hotel and Resort Queenstown Lakefront?

Yep, Copthorne Hotel and Resort Queenstown Lakefront has a covered self car park for NZD 20 per day. A self car park is also available, for a fee.

Are there any beaches close to Copthorne Hotel and Resort Queenstown Lakefront?

Yep, Copthorne Hotel and Resort Queenstown Lakefront is a short 5-minute walk from Queenstown Beach. Fun beach activities include parasailing, kayaking and fishing.

Is Copthorne Hotel and Resort Queenstown Lakefront family-friendly?

You bet! With amenities such as laundry facilities and a picnic area, as well as free infant beds in the guestrooms, it's no surprise that Copthorne Hotel and Resort Queenstown Lakefront is a hit with families.

Does Copthorne Hotel and Resort Queenstown Lakefront serve breakfast?

Yep, buffet brekkie is available daily between 6 AM and 10 AM.

Is there a free airport shuttle available at Copthorne Hotel and Resort Queenstown Lakefront?

No, Copthorne Hotel and Resort Queenstown Lakefront does not offer an airport shuttle service.

Is there a bar or restaurant at Copthorne Hotel and Resort Queenstown Lakefront?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Copthorne Hotel and Resort Queenstown Lakefront?

Check-in begins at 2 PM. Check-out time is 10 AM.

Are pets allowed at Copthorne Hotel and Resort Queenstown Lakefront?

No, only service animals are allowed.

Copthorne Hotel and Resort Queenstown Lakefront Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 407 out of 1004 reviews
Rating 8 - Good. 359 out of 1004 reviews
Rating 6 - Okay. 158 out of 1004 reviews
Rating 4 - Poor. 56 out of 1004 reviews
Rating 2 - Terrible. 24 out of 1004 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Emina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were happy that we stay in Copthorne Lakeview Hotel
Stayed 7 nights in Mar 2026
Verified

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, great views. Dinning area looks like it’s from the 80s😭
Stayed 2 nights in Feb 2026
Verified

8/10 Good

L. Leon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Yaser

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Clean room and nice staff. They also have a laundry room which was helpful for us.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to town. Easy 7-10min walk, downhill. Walk through a pathway among trees, then the lake awaits.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Yaser

Liked: Cleanliness, property conditions & facilities
Great all around.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities
We had a gorgeous view of river and mountains, which we paid for. The room was clean but looks tired and needs freshening up. The staff we met were friendly and helpful. The room signage was confusing. Overall a great stay for 1 night.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Toni-lee

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless. Helpful staff. Great spa
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Bob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff on front reception were very good rooms were also good and clean they suited the stay
Stayed 2 nights in Sep 2025
Verified

4/10 Poor

Tara

Disliked: Amenities
Location nice, hotel very poor condition. Old, outdated, bare minimum. Would not stay again.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Sanjeev

Liked: Cleanliness, amenities, property conditions & facilities
Outstanding stay at this property. Close to the town center just 10m walk. We had booked 6 nights stay and during check in upgraded our room to lake view with 60$/night which was worth as it gave us stunning view of lake and mountains and we had 2nd floor room which was connected to the lawn garden.. staff is friendly and helpful. Overall excellent stay
Stayed 6 nights in Dec 2025
Verified

6/10 Okay

Julianita N

Liked: Staff & service
Disliked: Property conditions & facilities
Needs a Reno. Staff great
Stayed 3 nights in Nov 2025
Verified

6/10 Okay

Teunisje

Did not clean our room unless we asked we were there for five days. They don’t know how to read the door plaque, which said clean room, please too fast. The manager had to clean our room one night, which is a matter of fresh towels and face claws. also, when requiring a room, please do it in the current currency of the country. We are not all US citizens.
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Racquel Ramay Alleda

Liked: Cleanliness, staff & service
The things I love is the view of the lake, our room was in front of the lake which is stunning view!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Eric G

Liked: Cleanliness, staff & service, amenities
Location
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, amenities
Great view
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Bonnie

Liked: Cleanliness, amenities, property conditions & facilities
Stunning view! Staff are so kind and helpful! Will be coming back here next time I’m in Queenstown 💗
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room with stunning lake views. Staff were friendly and helpful. Extensive and delicious breakfast offered. Convenient location to walk to centre of Queenstown. Would definitely stay here again.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stunning views, easy walk into the buzzy atmosphere of queenstown
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Darryl J

Liked: Cleanliness, staff & service, room comfort

Great location

Hotel is in a great location, rooms are big however the hotel is a bit dated compared to others in the surrounding area. Staff were lovely and overall a great experience for the week.
Stayed 5 nights in Aug 2025
Verified

8/10 Good

Sheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable price and good for short stays if you just need a place to sleep. The pool was under construction during our visit, but it wasn’t a problem since we only stayed overnight.
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Centrally located hotel

The hotel is centrally located to most of the city’s attractions. It’s walking distance to the downtown, the steamer wharf, and the lake.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Michelle

.
Stayed 1 night in Jan 2026
Verified

8/10 Good

NANSEOL

Disliked: Staff & service, amenities
The bathroom fan has been running all night. So it's a terrible experience.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was great and the staff were very attentive. Restaurant was very strange, but other than that everything else was great. Rooms were big and cozy
Stayed 3 nights in Aug 2025