4.3 out of 5

"Friendly staff made us feel very welcome. The beds were comfortable and the room had everything we needed. The only (minor) criticism would be the ele ... " More

By a verified traveller on Mon 20 Aug 2018

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Superior Double

Bed Count 1 King Bed Maximum Occupancy 3 Max
NZ$255 per night

Superior Twin Room

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Superior Lakeview Double

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Twin Room, Lake View

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Copthorne Hotel and Resort Queenstown Lakefront ratings based on 773 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Copthorne Hotel and Resort Queenstown Lakefront

Everyone (343) Couples (320) Family (109)
5 out of 5
Lovely modern hotel offering a wonderful central position- would fully recommend

Posted by on 8 Jan 2019

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Comment from Hotel Management

10 Jan 2019 by RobertO

Thank you very much for your review.

5 out of 5
We loved our stay! 3 nights in early January. It was a short walk into town but felt a world away.

Posted by on 8 Jan 2019

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Comment from Hotel Management

10 Jan 2019 by RobertO

Thank you very much for your review . We are very happy to hear you enjoyed your stay with us.

5 out of 5
Very nice room and the staff are awesome. The males we had in the restaurant were really good to.

Posted by , from Hamilton on 23 Oct 2018

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Comment from Hotel Management

23 Oct 2018 by RobertO

Thank you very much for a great review Ross.

5 out of 5

Posted by on 17 Oct 2018

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Comment from Hotel Management

19 Oct 2018 by RobertO

Thank you for your review.

5 out of 5
Relax happy and enjoyed, my boy want stay forever, cos he likes Spa pool. Thanks

Posted by , from Wellington on 16 Oct 2018

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Comment from Hotel Management

16 Oct 2018 by RobertO

Thank you very much for your review. We are happy to hear your son enjoyed the spa pool.

4 out of 5

Posted by on 8 Oct 2018

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Comment from Hotel Management

16 Oct 2018 by RobertO

Thank you for your review Amanda.

4 out of 5
The king size bed was terribly uncomfortable, far too soft.

Posted by , from Auckland on 3 Oct 2018

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Comment from Hotel Management

7 Oct 2018 by RobertO

We appreciate your feedback . Thankyou .

4 out of 5
Fantastic view and close to the town centre, all in all a good experience

Posted by on 30 Sep 2018

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Comment from Hotel Management

3 Oct 2018 by RobertO

Thank you very much for your review.

4 out of 5
clean, close to town nice walk into town [ 5 minutes ], great reception staff -very pleasant stay- great view! Will be back !

Posted by , from Sunshine Coast Australia on 21 Sep 2018

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Comment from Hotel Management

27 Sep 2018 by RobertO

Thank you for your review Alex.

2 out of 5

Needs a refurb

It’s clean and tidy but that’s about it. Everything is pretty basic so manage your expectations!

Posted by on 31 Aug 2018

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Comment from Hotel Management

2 Sep 2018 by RobertO

Appreciate your feedback . Thankyou .

About the Copthorne Hotel and Resort Queenstown Lakefront

Location 27 Frankton Road, Queenstown, 9300

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 3 meeting rooms available. A hot tub, tour or ticket assistance, and multilingual staff are also featured at the family-friendly Copthorne Hotel and Resort Queenstown Lakefront. For a fee, parking is available. This 4-star Queenstown hotel is smoke free.

  • 240 guestrooms or units
  • 6 levels
  • 3 buildings
  • 176 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Ski equipment storage
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Queenstown (ZQN-Queenstown Intl.) (6.9 km / 4.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Copthorne Hotel and Resort Queenstown Lakefront offers 240 forms of accommodation with a safe and complimentary newspapers. A pillow menu is available. Televisions come with satellite channels. Bathrooms include complimentary toiletries and a hairdryer. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Fridge
  • Pillow options
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Heating
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.

Impressions Restaurant – This restaurant specialises in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.

24-hour room service is available.