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4.3 out of 5

"Great views, great service and good facilities. The this place is tidy and close to city centre. " More

By a verified traveller on Sun 02 Sep 2018

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Hotel Description

At Mercure Queenstown Resort you'll be 1.8 km (1.1 mi) from Lake Wakatipu and 2.7 km (1.7 mi) from Queenstown Gardens. Highlights at this hotel include 2 restaurants, an outdoor swimming pool and free self parking.

LCD TVs with satellite channels are featured in all 148 rooms, and you can enjoy WiFi, wired Internet and coffee/tea makers. Minibars provide refreshments, and in-room dining is easy with amenities like fridges and round-the-clock room service. Nice touches to enhance your stay include bathrobes and free toiletries. Additionally, free newspapers, safes and hairdryers are available.

The restaurant, South Eatery Restaurant, is open for dinner. The hotel's own bar/lounge is a nice place to enjoy a drink. Enjoy the fitness centre, spa tub and sauna. 3272 square feet (304 square metres) of event facilities include conference rooms, and other business amenities include a business centre. Other amenities include WiFi in public areas, a coffee shop/café and a snack bar/deli. Buffet breakfast is available daily between 6 AM and 10 AM. There's also the convenience of a ski shuttle.

Attractions within a 10-minute drive of this 4-star Queenstown hotel include Skyline Gondola and Shotover Jet.

Room, Garden View

Bed Count 2 Full Beds Maximum Occupancy 4 Max
NZ$162* Per night/room 15 Dec. - 16 Dec.

Room, Garden View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, Lake View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, Lake View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, Lake View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, Lake View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Mercure Queenstown Resort ratings based on 536 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mercure Queenstown Resort

Everyone (209) Couples (170) Family (151)

About the Mercure Queenstown Resort

Location Sainsbury Road, Queenstown, 9300

Property Features

As a guest of Mercure Queenstown Resort, you'll find an outdoor pool, a spa tub, a sauna, and a fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have WiFi and wired Internet for a fee. There's an onsite business centre. Event space at this hotel measures 3272 square feet (304 square metres) and includes conference rooms. A terrace, tour or ticket assistance, and a BBQ are also featured at the business-friendly Mercure Queenstown Resort. Self parking is free. This 4-star Queenstown hotel is smoke free.

  • 148 guestrooms or units
  • 2 dining venues
  • 3272 sq ft of conference space
  • 304 sq. m of conference space
  • Bar or lounge
  • Coffee shop
  • Deli
  • Ski equipment storage
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wired Internet access (surcharge)

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Queenstown (ZQN-Queenstown Intl.) (9.8 km / 6.1 mi)
  • Property shuttles: Ski shuttle
  • Parking: Free self parking

Room Amenities

Mercure Queenstown Resort offers 148 forms of air-conditioned accommodation with minibars and a safe. 26-inch LCD televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, a complimentary bathrobe, complimentary toiletries and a hairdryer. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary newspapers. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Fridge
  • Coffee maker
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.

South Eatery Restaurant – Overlooking the ocean, this restaurant only serves dinner.Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Rises Restaurant – Overlooking the ocean, this restaurant only serves breakfast. A children's menu is available.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • UnionPay
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 50 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: NZD 27 per person (approximately)
  • Fee for in-room wired Internet: NZD 10 per hour (rates may vary)
  • Fee for wireless Internet in public areas: NZD 10 per hour (rates may vary)
  • Fee for wired Internet in public areas: NZD 5 per hour (rates may vary)
  • Late check-out fee: NZD 20 (subject to availability)
  • In-room safe fee: NZD 50 per stay
  • Rollaway beds are available for an additional fee
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercure Queenstown
  • Mercure Queenstown Resort
  • Mercure Queenstown Queenstown
  • Mercure Resort Queenstown
  • Queenstown Mercure
  • Queenstown Mercure Resort
  • Mercure Hotel Queenstown
  • Mercure Resort Queenstown Hotel Queenstown
  • Mercure Queenstown Resort Hotel
  • Mercure Queenstown Resort Queenstown
  • Mercure Queenstown Resort Hotel Queenstown

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 4 stars.

Official New Zealand Rating provided by Qualmark®

url importing https://www.wotif.co.nz/Queenstown-Hotels-Mercure-Queenstown-Resort.h5660-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.