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4.6 out of 5

"Beautiful rooms. Fantastic service including the amazing team at Podium. Would highly recommend " More

By a verified traveller on Sun 25 Feb 2024

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Hotel Description

You'll be connected to a shopping center at Sudima Queenstown Five Mile, and within just a 15-minute stroll of Queenstown Event Centre and Alpine Aqualand. Highlights at this luxury hotel include a full-service spa, a restaurant, and free self parking.

A day of pampering can include massages and body scrubs along with hydrotherapy and mani/pedis. The restaurant, Podium, serves Modern European cuisine. For a drink, you can stop by the hotel's own lounge bar. Additionally, you'll find free WiFi in public areas, a 24-hour front desk, and dry cleaning/laundry services. Buffet breakfast is available daily between 6:00 AM and 10:00 AM. There's also the convenience of free parking nearby.

In the area of this 4.5-star Frankton hotel, you'll find The Remarkables Ski Area.

Superior Twin Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
NZ$207* Per night/room 25 Apr. - 26 Apr.

Alpine View King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Alpine View Twin

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Remarkables View King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Two Bedroom Suite

Bed Count 2 King Beds Maximum Occupancy 4 Max

Sudima Queenstown Five Mile ratings based on 58 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sudima Queenstown Five Mile

Everyone (13) Couples (13) Family (19)
5 out of 5
Beautiful rooms. Fantastic service including the amazing team at Podium. Would highly recommend

Posted by on 25 Feb. 2024

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Comment from Hotel Management

26 Feb. 2024 by Ali Appelman , Hotel Manager

Kia Ora Ashlie,Thank you so much for taking the time to share your positive feedback about your recent stay with us. We value all feedback as it ensures we can continue to improve our service for all Sudima guests.We are delighted to read that you had enjoyed our beautiful rooms, fantastic service provided by us in particular Podium team. We are thrilled that our efforts were noticed and appreciated by you.Thank you again for choosing to stay with us and for sharing your positive experience. We hope to have the pleasure of welcoming you back soon.Kind regards,Ali AppelmanHotel Manager

5 out of 5
Lovely place, friendly staff. Felt very welcome

Posted by on 16 Feb. 2024

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Comment from Hotel Management

16 Feb. 2024 by Ali Appelman

Kia Ora Rhys,Thank you for taking the time to offer your amazing feedback on your recent stay with us at Sudima Queenstown Five Mile. It is wonderful to hear that you enjoyed your stay with us. I’m so thrilled our team looked after you so well and you loved the place and hospitality. We pride ourselves on delivering exceptional customer service and your feedback means a lot to us.We look forward to welcoming you back to the hotel soon.Kind regards,Ali AppelmanHotel Manager

1 out of 5

Posted by on 11 Feb. 2024

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Comment from Hotel Management

16 Feb. 2024 by Ali Appelman

Kia Ora Carolyn,Thank you for taking the time to review your recent stay with us at Sudima Queenstown Five Mile. I trust you had a pleasant stay; we look forward to welcoming you back to the hotel soon.Kind regards,Ali AppelmanHotel Manager

5 out of 5
Excellent property!

Posted by on 8 Feb. 2024

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Comment from Hotel Management

8 Feb. 2024 by Ali Appleman

Kia Ora Bryon,Thank you for taking the time to review your recent stay with us at Sudima Queenstown Five Mile. Wow five stars, we must have really delivered exceptional service, thank you so much.We look forward to welcoming you back to the hotel soon.Kind regards,Ali AppelmanHotel Manager

4 out of 5

Posted by on 20 Jan. 2024

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Comment from Hotel Management

10 Feb. 2024 by ali

Kia Ora Patricia,Thank you for taking the time in offering your amazing feedback on your recent stay with us at Sudima Queenstown Five Mile. Four stars, wow! It is wonderful to hear that you enjoyed your stay with us. I’m so thrilled our team looked after you so well and you enjoyed our hotel amenities and location. We pride ourselves on delivering exceptional customer service and your feedback means a lot to us.We look forward to welcoming you back to the hotel soon.Kind regards,Ali AppelmanHotel Manager

5 out of 5

Posted by on 20 Jan. 2024

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Comment from Hotel Management

21 Jan. 2024 by Ali Appelman , Hotel Manager

Kia Ora Prince,Thank you for taking the time in offering your amazing feedback on your recent stay with us at Sudima Queenstown Five Mile. Five stars, wow! It is wonderful to hear that you enjoyed your stay with us. I’m so thrilled our team looked after you so well and you enjoyed our hotel amenities and location. We pride ourselves on delivering exceptional customer service and your feedback means a lot to us.We look forward to welcoming you back to the hotel soon.Kind regards,Ali AppelmanHotel Manager

5 out of 5
Great new and well designed hotel.

Posted by on 12 Jan. 2024

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Comment from Hotel Management

13 Jan. 2024 by Ali Appelman , Hotel Manager

Kia Ora Liana,Thank you for taking the time in offering your feedback on your recent stay with us at Sudima Queenstown Five Mile. Feedback is important to us as it allows us to improve our service for future guests.I am delighted you enjoyed your stay with us especially our new beautifully designed hotel. I will pass on your kind words to the team.We look forward to welcoming you back to Sudima Five Mile soon.Kind regards,Ali Appelman

5 out of 5

Posted by on 4 Jan. 2024

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Comment from Hotel Management

8 Jan. 2024 by Ali Appelman - Hotel Manager

Kia Ora Crystal, Thank you for taking the time in offering your feedback on your recent stay with us at Sudima Queenstown Five Mile. We look forward to welcoming you back to the hotel soon.Kind regards, Ali Appelman, Hotel Manager

5 out of 5
A

Posted by on 2 Jan. 2024

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Comment from Hotel Management

4 Jan. 2024 by Ali Appelman , Hotel Manager

Kia Ora Jong,Thank you for taking the time to review your recent stay with us at Sudima Queenstown Five Mile. Wow five stars, we must have really delivered exceptional service, thank you so much.We look forward to welcoming you back to the hotel soon.Kind regards,Ali AppelmanHotel Manager

5 out of 5
Great stay, clean easy a lot of shops around. Would highly recommend unless you are going into Queenstown centre on a daily basis; although the bus is super convenient too - just need to check the timetable

Posted by on 17 Dec. 2023

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Comment from Hotel Management

18 Dec. 2023 by Ali Appelman , Hotel Manager

Kia Ora Li,Thank you so much for taking the time to share your positive feedback about your recent stay with us. We are delighted to hear that you had a great experience at our hotel and that you were satisfied with your stay.We are pleased to know that you found our location to be convenient. Our hotel is situated in a prime location that offers easy access to many local attractions and amenities. We are glad that this added to the overall enjoyment of your stay.Thank you again for choosing to stay with us and for sharing your positive experience. We hope to have the pleasure of welcoming you back soon.Kind regards,Ali AppelmanHotel Manager

About the Sudima Queenstown Five Mile

Location 22 Grant Rd, Queenstown, Otago 9300

Property Features

Sudima Queenstown Five Mile offers its guests a full-service spa. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 1938 square feet (180 square meters) and includes conference space. The luxury Sudima Queenstown Five Mile also features spa services, dry cleaning/laundry services, and complimentary use of a nearby fitness facility. Free self parking is available. This 4.5-star Queenstown hotel is smoke free.

  • 120 guestrooms or units
  • 1938 sq ft of conference space
  • 180 sq m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free parking nearby

Transport

  • Parking: Free self parking

Room Amenities

Sudima Queenstown Five Mile offers 120 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Queenstown hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Free tea bags/instant coffee
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.

Podium - This restaurant specializes in Modern European cuisine. Open 24 hours.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 4
  • Couples treatment rooms
  • Manicures and pedicures
  • Body scrubs
  • Hydrotherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. This property uses eco-friendly cleaning products.

  • No rollaway/extra beds available
  • Children stay free
  • Number of children who can stay for free – 2
  • Debit cards
  • Staffed front desk
  • Children stay free - maximum age 12
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Water dispenser use by guests actively encouraged

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 35 for adults and NZD 17 for children
  • Early check-in is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sudima Queenstown
  • Sudima Queenstown Five Mile Hotel
  • Sudima Queenstown Five Mile Queenstown
  • Sudima Queenstown Five Mile Hotel Queenstown

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • Qualmark

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 star plus and is displayed on this page as 4.5 stars.

Official New Zealand Rating provided by Qualmark®

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.