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ROKI Collection Queenstown

Photo gallery for ROKI Collection Queenstown

A dining area with tables set for two, overlooking a lake with mountains in the background.
A spa area with a long pool, seating, and stone walls.
A modern living room with a sofa, armchairs, a coffee table, and a view of a lake through large windows.
A bar area with a bartender, stools, shelves of liquor, and a mirrored wall.
A hotel room with a large bed, seating area, fireplace, and a view of a lake.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
2 Brunswick Street, Queenstown, Otago, 9300
  • Place, Steamer Wharf
    ‪3 min walk‬
  • Place, Queenstown Mall
    ‪8 min walk‬
  • Place, Skyline Queenstown
    ‪12 min walk‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪9 min drive‬

Room options

View all photos for 1-Bedroom Suite

A modern hotel room with a large bed, a green armchair, and a view of a lake and mountains.

1-Bedroom Suite

  • Lake view
  • 75 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Suite

A modern hotel room with a four-poster bed, a large window with a view, a sitting area with two armchairs, and a small side table.

Deluxe Suite

  • Lake view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite

A hotel room with a large bed, seating area, fireplace, and a view of a lake.

Junior Suite

  • Lake view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for 2-Bedroom Family Suite

A modern hotel room with a large bed, a sitting area with a chair and table, a view of a lake, and a mountain in the distance.

2-Bedroom Family Suite

  • Lake view
  • 101 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

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About the area

Queenstown

A luxury stay in Queenstown awaits you at ROKI Collection Queenstown. Within steps you'll find Lake Wakatipu and SKYCITY Wharf Casino within a short 5-minute stroll. Highlights at this hotel include 2 restaurants, 2 bars/lounges and an indoor swimming pool. .Enjoy the gym and steam room. Added amenities include Wi-Fi in public areas, massage/treatment rooms and laundry facilities. Free full breakfast is available daily between 7:30 AM and 10:00 AM. There's also the convenience of free valet parking. .Places within a 5-minute walk of this 5-property class Queenstown City Centre hotel include Steamer Wharf and TSS Earnslaw Steamship.

What's nearby

  • Steamer Wharf - 3 min walk - 0.3 km
  • TSS Earnslaw Steamship - 5 min walk - 0.5 km
  • Queenstown Beach - 8 min walk - 0.7 km
  • Queenstown Mall - 8 min walk - 0.7 km
  • Skyline Queenstown - 12 min walk - 1.0 km

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 16 min drive

Restaurants

  • ‪Patagonia Chocolates - ‬6 min walk
  • ‪“Life’s a Grind” Coffee - ‬9 min walk
  • ‪Finz - ‬3 min walk
  • ‪Cookie Time - ‬8 min walk
  • ‪Novotel Queenstown Lakeside - ‬9 min walk

About this property

ROKI Collection Queenstown

ROKI Collection Queenstown offers its guests an indoor pool, a steam room, and a fitness centre. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. Public spaces have WiFi and wired Internet for a fee.

Spa services, a terrace, and ski storage are also featured at the luxury ROKI Collection Queenstown. Free valet parking is available.

This 5-star Queenstown hotel is smoke free.

  • 15 guestrooms or units
  • 2 dining venues
  • 2 bars or lounges
  • Full breakfast (free)
  • Ski equipment storage
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Terrace
  • No smoking on site
ROKI Collection Queenstown offers 15 accommodations with minibars (stocked with some free items) and espresso makers. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)).

Bathrooms include slippers and children's slippers. Business-friendly amenities include safes and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transport

  • Free secured, covered valet parking on site
  • Limited on-site valet parking

Food and drink

  • Free full breakfast available daily 7:30 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants

Things to do

  • Gym
  • Indoor pool
  • Ski storage
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Firepit
  • Outdoor furniture
  • Terrace

Spa

  • 2 treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Children's slippers
  • Slippers

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Late-night room service
  • Meal delivery service
  • Restaurant dining guides

More

  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 650.0 per day.
  • Cots (infant beds) are available for NZD 650 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: NZD 650 per day
  • Rollaway bed fee: NZD 650.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

ROKI Collection Queenstown Hotel
ROKI Collection Queenstown Queenstown
ROKI Collection Queenstown Hotel Queenstown

Frequently asked questions

Is parking available at ROKI Collection Queenstown?

Yep, ROKI Collection Queenstown has free valet parking.

Are there any beaches close to ROKI Collection Queenstown?

Yep, ROKI Collection Queenstown is a short 5-minute walk from Queenstown Beach.

Is there a spa on site at ROKI Collection Queenstown?

There's no onsite spa, but this property does offer spa services.

Does ROKI Collection Queenstown have a pool?

ROKI Collection Queenstown has an indoor pool.

What luxury perks are available at ROKI Collection Queenstown?

ROKI Collection Queenstown features an indoor pool, a steam room and 2 restaurants. All guestrooms come with late-night room service and espresso makers.

Is ROKI Collection Queenstown family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as children's slippers in the guestrooms, it's no surprise that ROKI Collection Queenstown is a hit with families.

Does ROKI Collection Queenstown serve breakfast?

Yep, free full brekkie is served daily between 7:30 AM and 10:00 AM.

Is there a free airport shuttle available at ROKI Collection Queenstown?

No, ROKI Collection Queenstown does not offer an airport shuttle service.

Is there a bar or restaurant at ROKI Collection Queenstown?

Yep, ROKI Collection Queenstown has 2 restaurants.

What time are check-in & check-out at ROKI Collection Queenstown?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at ROKI Collection Queenstown?

No, pets are not allowed.

ROKI Collection Queenstown Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 3 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 0 out of 3 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is outstanding. I stay in top hotels around the world and this hotel is at the top. Great room, service, ambience. I highly recommend it- When I am back in Queenstown this is where I will stay. Kudos to Carolyn and the rest of the staff - made us feel so welcome. Thank you
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Fang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very enjoyable vacation at the hotel. The hotel environment is elegant and the location is very convenient. You can walk to any place in the town. Jessica's service is particularly good! Every time we return to the hotel, we receive her warm greetings and assistance
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025