4.2 out of 5

"As per the rating it was ok, what needs to be said about a Holiday Inn property, clean, tidy and all the bathroom amenities. Property is a short driv ... " More

By a verified traveller on Thu 02 Aug 2018

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Hotel Description

At Holiday Inn Queenstown Frankton Road you'll be 3.2 km (2 mi) from Queenstown Hill and 3.6 km (2.2 mi) from Queenstown Arts Centre. Highlights at this ski hotel include a restaurant, free self parking and a bar/lounge.

You can enjoy free WiFi, flat-screen TVs and coffee/tea makers, featured in all 75 rooms. In-room dining is easy with amenities like fridges and round-the-clock room service. Free newspapers, hairdryers and phones are also available.

The restaurant, Seasons Restaurant + Bar, serves British cuisine and is open for breakfast and dinner. A conference centre and a meeting room are among the business amenities offered. Added amenities include free WiFi in public areas, a sauna and laundry facilities. Each morning buffet breakfast is served between 6 AM and 10 AM.

With a stay at this 4-star Queenstown hotel, you'll be 3.6 km (2.3 mi) from Queenstown Mall and 4.3 km (2.7 mi) from Kiwi and Birdlife Park.

Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
NZ$110 per night

Room, 1 King Bed, Non Smoking, Lake View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Single Beds, Lake View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Non Smoking, Lake View

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Family Suite, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Holiday Inn Queenstown Frankton Road ratings based on 265 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn Queenstown Frankton Road

Everyone (111) Couples (119) Family (33)
4 out of 5
Great bed, handy to get to Clean rooms Great toileteries

Posted by on 22 Apr. 2019

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Comment from Hotel Management

22 Apr. 2019 by Customer Service

Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future.

3 out of 5
The views from the accommodation was beautiful however in the room the bathroom had a glass it was shaded however with lights on you could see anyone in the shower which was awkward for 3 adults. Ended up having to take a shower in the dark

Posted by on 20 Apr. 2019

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Comment from Hotel Management

21 Apr. 2019 by Customer Service

Thank you for your review. I am glad to hear that overall your experience was positive.Please note that your concerns have been passed on to our management . Thank you and look forward to seeing you soon.

4 out of 5
Gorgeous views from the Bar and restaurant, friendly lovely staff

Posted by on 3 Apr. 2019

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Comment from Hotel Management

4 Apr. 2019 by Customer Service

Thanks for your kinds words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take your comments for further encouragement within the team to ensure personal service and warm welcome for your next visit. All the best and see you soon! Warm regards

4 out of 5

Posted by on 5 Mar. 2019

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Comment from Hotel Management

1 Apr. 2019 by Customer Service

Thank you for choosing to stay with us. We look forward to welcoming you back to the hotel in the near future.

2 out of 5
Nice room however there was no hot water for my shower in the morning! The lady at the front desk didn't seem to care

Posted by on 3 Feb. 2019

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Comment from Hotel Management

5 Feb. 2019 by Customer Service

Thank you for sharing your feedback regarding your recent visit. The concern which you raised have been noted and feedback will be shared with the management.We sincerely apologize for the inconvenience. Thank you and look forward to seeing you soon.

4 out of 5
It was an older style motel but the rooms have been updated & modernised to a good standard, so was pleasantly surprised when I got to the room. Very clean, well appointed, great beds. Staff were excellent friendly, location was perfect and the free shuttle bus to & from town was a bonus! Buffet breakfast was good value for the price & restaurant staff were friendly. Don’t judge a book by the cover - there is real value & service in this hotel. Will be staying again

Posted by on 18 Dec. 2018

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Comment from Hotel Management

19 Dec. 2018 by Customer Service

Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future.

4 out of 5
Thank you for the upgrade. The views were lovely and made our stay.

Posted by on 9 Dec. 2018

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Comment from Hotel Management

11 Dec. 2018 by Customer Service

Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.

5 out of 5
Very nice clean and comfortable room with amazing views. The food in the restaurant was great and the staff lovely. A little out of the centre of town but it was perfect for us as it was quiet and private.

Posted by on 2 Dec. 2018

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Comment from Hotel Management

4 Dec. 2018 by Customer Service

Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.

4 out of 5
Nice view out of town quiet and great bathroom. Laundry facilities were good

Posted by on 15 Nov. 2018

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Comment from Hotel Management

19 Nov. 2018 by Customer Service

Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.

1 out of 5
Would never come back, shower no pressure, complained about this and nothing done. beds too close to bed side tables.

Posted by on 18 Oct. 2018

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Comment from Hotel Management

18 Oct. 2018 by Customer Service

Thank you for sharing your feedback regarding your recent visit. The concern which you raised have been noted and feedback will be shared with the management.We sincerely apologize for the inconvenience. Thank you and look forward to seeing you soon.

About the Holiday Inn Queenstown Frankton Road

Location 594 Frankton Road, Queenstown, 9348

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A sauna, a terrace, and tour or ticket assistance are also featured at the eco-friendly Holiday Inn Queenstown Frankton Road. The hotel can provide concierge services and wedding services. Free self parking is available. This 4-star Queenstown hotel is smoke free.

  • 75 guestrooms or units
  • 2 levels
  • 4 buildings
  • Dining venue
  • Bar or lounge
  • Ski equipment storage
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Computer for guest use
  • Newspapers in lobby (free)
  • Bellhop
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Queenstown (ZQN-Queenstown Intl.) (4.3 km / 2.7 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Queenstown Frankton Road offers 75 forms of accommodation which are accessible via exterior corridors and feature free newspapers and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

  • In-room dining (24 hours)
  • Flat-screen television
  • Premium channels
  • Fridge
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (heating)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.

Seasons Restaurant + Bar – This restaurant specialises in British cuisine and serves breakfast, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for NZD 35.0 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • No lifts
  • 24-hour check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: NZD 27 per person (approximately)
  • Rollaway bed fee: NZD 35.0 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Goldridge Resort Queenstown
  • Goldridge Resort
  • Goldridge Queenstown
  • Goldridge Hotel Queenstown
  • Holiday Inn Queenstown Frankton Road Hotel
  • Holiday Inn Frankton Road Hotel
  • Holiday Inn Frankton Road

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

National Rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 4 stars.

Official New Zealand Rating provided by Qualmark®