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Holiday Inn Queenstown Frankton Road

4-star property
594 Frankton Road, Queenstown, 0508 053 286
Choose Dates
4.2 out of 5
Very good!
See all 268 Wotif Reviews

"As per the rating it was ok, what needs to be said about a Holiday Inn property, clean, tidy and all the bathroom amenities. Property is a short driv ... " More

By a verified traveller on Thu 02 Aug 2018

Points Of Interest

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Hotel Description

At Holiday Inn Queenstown Frankton Road you'll be 3.2 km (2 mi) from Queenstown Hill and 3.6 km (2.2 mi) from Queenstown Arts Centre. Highlights at this ski hotel include a restaurant, free self parking and a bar/lounge.

You can enjoy free WiFi, flat-screen TVs and coffee/tea makers, featured in all 75 rooms. In-room dining is easy with amenities like fridges and round-the-clock room service. Free newspapers, free local calls and safes are also available.

The restaurant, Seasons Restaurant + Bar, serves British cuisine and is open for breakfast and dinner. A conference centre and a meeting room are among the business amenities offered. Added amenities include free WiFi in public areas, a sauna and free use of bicycles. Each morning buffet breakfast is served between 6 AM and 10 AM. There's also free RV/bus/truck parking, along with the convenience of an airport shuttle.

With a stay at this 4-star Queenstown hotel, you'll be 3.6 km (2.3 mi) from Queenstown Mall and 4.3 km (2.7 mi) from Kiwi and Birdlife Park.

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
NZ$118* Per night/room 13 Oct. - 14 Oct.

Room, 1 King Bed, Non Smoking, Lake View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Single Beds, Lake View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Room, 2 Double Beds, Non Smoking, Lake View

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Family Suite, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Holiday Inn Queenstown Frankton Road ratings based on 268 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn Queenstown Frankton Road

Everyone (112) Couples (119) Family (35)
3 out of 5
The breakfast is great. The rooms don’t match our booking. I have booked a room with two twin beds but I got a room with two single beds. The rooms were obviously smaller than what we booked. We were disappointed and the staff didn’t explain anything to us.

Posted by on 22 Jul. 2019

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Comment from Hotel Management

24 Jul. 2019 by Customer Service

Thank your for your candid feedback. I am sorry to hear that you weren't satisfied with the competence of our front desk team, but we hope you give us another chance to make it up to you. Please let me know if you want to discuss this personally.

4 out of 5
Noisy beside the main road and only single glazing surprisingly. Could feel the cold coming off the windows so had to run the heat pump continually and close the curtains. Not very green. Shower over the bath a bit weak.

Posted by on 19 Jul. 2019

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Comment from Hotel Management

21 Jul. 2019 by Customer Service

We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet expectations. The Feedback you have shared about the property will be shared with the management.Thank you and look forward to seeing you soon.

5 out of 5
I thought the check in and check was excellent and I received an upgrade which was much appreciated. I think the stairs need a ramp access for luggage. I enjoyed the complimentary car parking

Posted by on 5 Jul. 2019

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Comment from Hotel Management

9 Jul. 2019 by Customer Service

Dear Guest. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with.

4 out of 5
Great bed, handy to get to Clean rooms Great toileteries

Posted by on 22 Apr. 2019

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Comment from Hotel Management

22 Apr. 2019 by Customer Service

Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future.

3 out of 5
The views from the accommodation was beautiful however in the room the bathroom had a glass it was shaded however with lights on you could see anyone in the shower which was awkward for 3 adults. Ended up having to take a shower in the dark

Posted by on 20 Apr. 2019

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Comment from Hotel Management

21 Apr. 2019 by Customer Service

Thank you for your review. I am glad to hear that overall your experience was positive.Please note that your concerns have been passed on to our management . Thank you and look forward to seeing you soon.

4 out of 5
Gorgeous views from the Bar and restaurant, friendly lovely staff

Posted by on 3 Apr. 2019

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Comment from Hotel Management

4 Apr. 2019 by Customer Service

Thanks for your kinds words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take your comments for further encouragement within the team to ensure personal service and warm welcome for your next visit. All the best and see you soon! Warm regards

4 out of 5

Posted by on 5 Mar. 2019

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Comment from Hotel Management

1 Apr. 2019 by Customer Service

Thank you for choosing to stay with us. We look forward to welcoming you back to the hotel in the near future.

2 out of 5
Nice room however there was no hot water for my shower in the morning! The lady at the front desk didn't seem to care

Posted by on 3 Feb. 2019

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Comment from Hotel Management

5 Feb. 2019 by Customer Service

Thank you for sharing your feedback regarding your recent visit. The concern which you raised have been noted and feedback will be shared with the management.We sincerely apologize for the inconvenience. Thank you and look forward to seeing you soon.

4 out of 5
It was an older style motel but the rooms have been updated & modernised to a good standard, so was pleasantly surprised when I got to the room. Very clean, well appointed, great beds. Staff were excellent friendly, location was perfect and the free shuttle bus to & from town was a bonus! Buffet breakfast was good value for the price & restaurant staff were friendly. Don’t judge a book by the cover - there is real value & service in this hotel. Will be staying again

Posted by on 18 Dec. 2018

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Comment from Hotel Management

19 Dec. 2018 by Customer Service

Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future.

4 out of 5
Thank you for the upgrade. The views were lovely and made our stay.

Posted by on 9 Dec. 2018

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Comment from Hotel Management

11 Dec. 2018 by Customer Service

Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.

About the Holiday Inn Queenstown Frankton Road

Location 594 Frankton Road, Queenstown, 9348

Property Features

Holiday Inn Queenstown Frankton Road offers its guests a sauna and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A terrace, tour or ticket assistance, and a BBQ are also featured at the eco-friendly Holiday Inn Queenstown Frankton Road. A round-trip airport shuttle (available 24 hours) is available for a fee. Free self parking is available. This 4-star Queenstown hotel is smoke free.

  • 75 guestrooms or units
  • 2 levels
  • 4 buildings
  • Dining venue
  • Bar or lounge
  • Ski equipment storage
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Computer for guest use
  • Newspapers in lobby (free)
  • Bellhop
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Queenstown (ZQN-Queenstown Intl.) (4.3 km / 2.7 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Holiday Inn Queenstown Frankton Road offers 75 forms of accommodation which are accessible via exterior corridors and feature a safe and free newspapers. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

  • In-room dining (24 hours)
  • Flat-screen television
  • Premium channels
  • Fridge
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (heating)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.

Seasons Restaurant + Bar – This restaurant specialises in British cuisine and serves breakfast, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • One child stays free
  • Only service animals are allowed
  • No lifts
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: NZD 27 per person (approximately)
  • Airport shuttle fee: NZD 30 per vehicle (one-way)
  • Airport shuttle fee per child: NZD 15 (up to 12 years old)
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Goldridge Queenstown
  • Holiday Inn Queenstown Frankton Road Hotel
  • Goldridge Resort Queenstown
  • Goldridge Hotel Queenstown
  • Holiday Inn Frankton Road Hotel
  • Holiday Inn Frankton Road
  • Queenstown Frankton Road
  • Holiday Inn Queenstown Frankton Road Hotel
  • Holiday Inn Queenstown Frankton Road Queenstown
  • Holiday Inn Queenstown Frankton Road Hotel Queenstown

You should know

  • Holiday Inn Queenstown Frankton Road offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

National Rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 4 stars.

Official New Zealand Rating provided by Qualmark®

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.