Holiday Inn Queenstown Frankton Road Deals & Reviews (Queenstown, NZL)

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Queenstown •1 Room

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Queenstown • 1 Room

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Wotif.co.nz
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New Zealand
Otago
Queenstown Hotels
Holiday Inn Queenstown Frankton Road, Queenstown, current page

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4.2 out of 5

Very good!

See all 274 Wotif Reviews

"As per the rating it was ok, what needs to be said about a Holiday Inn property, clean, tidy and all the bathroom amenities. Property is a short driv ... " More

By a verified traveller on Thu 02 Aug 2018

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Hotel Description

At Holiday Inn Queenstown Frankton Road you'll be 3.2 km (2 mi) from Queenstown Hill and 3.6 km (2.2 mi) from Queenstown Arts Centre. Highlights at this hotel include a restaurant, free self parking, and a bar/lounge.

You can enjoy free WiFi, flat-screen TVs, and coffee/tea makers, featured in all 75 rooms. In-room dining is easy with amenities like refrigerators and round-the-clock room service. Free newspapers, free local calls, and safes are also available.

The restaurant, Seasons Restaurant + Bar, serves British cuisine and is open for breakfast and dinner. Business amenities include a conference center, a meeting room, and a business center. Added amenities include free WiFi in public areas, a sauna, and free use of bicycles. Each morning buffet breakfast is served between 6 AM and 10 AM. There's also the convenience of free RV/bus/truck parking.

With a stay at this 4-star Queenstown hotel, you'll be 3.6 km (2.3 mi) from Queenstown Mall and 4.3 km (2.7 mi) from Kiwi and Birdlife Park.

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

NZ$170* Per night/room 21 Jan. - 22 Jan.

Room, 1 King Bed, Non Smoking, Lake View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Single Beds, Lake View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Room, 2 Double Beds, Non Smoking, Lake View

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Family Suite, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Holiday Inn Queenstown Frankton Road ratings based on 274 Verified Reviews

Review Summary

4.2 out of 5 4.0 out of 5.0

Room cleanliness 4.0 out of 5.0

Service & staff 4.0 out of 5.0

Room comfort 4.0 out of 5.0

Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn Queenstown Frankton Road

4 out of 5

Clean and tidy property, great views reception staff very helpful good value for money

Posted by a verified traveller on 12 Jan. 2020

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Comment from Hotel Management

13 Jan. 2020 by Guest Relations Manager

Dear Guest, Thank you for your review. We're very happy that you were pleased during your stay with us. We hope we see you again.

4 out of 5

Posted by a verified traveller on 1 Jan. 2020

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Comment from Hotel Management

6 Jan. 2020 by Guest Relations Manager

Dear Guest, Thank you for your positive rating. We're very happy that you had a pleasant stay with us. We look forward to your next visit.

5 out of 5

Good place to stay and easy to find. Great view, staff are friendly and facilities are good. Would recommend

Posted by a verified traveller on 19 Dec. 2019

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Comment from Hotel Management

23 Dec. 2019 by Guest Relations Manager

Dear Guest, Thank you for your positive feedback and perfect rating. We truly appreciate your words of praise.

4 out of 5

Posted by a verified traveller on 13 Nov. 2019

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Comment from Hotel Management

20 Nov. 2019 by Guest Relations Manager

Dear Guest, Thank you for your rating. We hope you had a good stay with us.

4 out of 5

Our room had great lake views and had been recently rennovated. But access to most rooms is by outside covered walkways - not the best in wet cold weather

Posted by a verified traveller on 10 Nov. 2019

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Comment from Hotel Management

13 Nov. 2019 by Guest Relations Manager

Dear Guest, Thank you for your review. We're happy you had a pleasant stay with us. We wish to make your next stay even more enjoyable if you choose to stay with us again. We look forward to seeing you on your next visit to Queenstown.

5 out of 5

I had booked online and received confirmation of the booking in my email. however when I arrived at the motel, the receptionist informed me that the motel was fully booked. i was a little disappointed, but the receptionist asked me to take a seat and she would look into something for me. She escorted me to the lounge and reassured me that she would find other suitable accommodation, but that it may take time. Within ten minutes she had arranged another motel, and also a taxi to transfer me there. Thank you so very much Monica (I believe that was her name) for making me comfortable, and hopeful. I truly appreciated all of your assistance.

Posted by Rozella, from Wellington on 14 Aug. 2019

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3 out of 5

The breakfast is great. The rooms don’t match our booking. I have booked a room with two twin beds but I got a room with two single beds. The rooms were obviously smaller than what we booked. We were disappointed and the staff didn’t explain anything to us.

Posted by a verified traveller on 22 Jul. 2019

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Comment from Hotel Management

24 Jul. 2019 by Customer Service

Thank your for your candid feedback. I am sorry to hear that you weren't satisfied with the competence of our front desk team, but we hope you give us another chance to make it up to you. Please let me know if you want to discuss this personally.

4 out of 5

Noisy beside the main road and only single glazing surprisingly. Could feel the cold coming off the windows so had to run the heat pump continually and close the curtains. Not very green. Shower over the bath a bit weak.

Posted by a verified traveller on 19 Jul. 2019

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Comment from Hotel Management

21 Jul. 2019 by Customer Service

We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet expectations. The Feedback you have shared about the property will be shared with the management.Thank you and look forward to seeing you soon.

5 out of 5

I thought the check in and check was excellent and I received an upgrade which was much appreciated. I think the stairs need a ramp access for luggage. I enjoyed the complimentary car parking

Posted by a verified traveller on 5 Jul. 2019

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Comment from Hotel Management

9 Jul. 2019 by Customer Service

Dear Guest. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with.

4 out of 5

Great bed, handy to get to Clean rooms Great toileteries

Posted by a verified traveller on 22 Apr. 2019

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Comment from Hotel Management

22 Apr. 2019 by Customer Service

Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future.

About the Holiday Inn Queenstown Frankton Road

Location 594 Frankton Road, Queenstown, 9348

Property Features

Holiday Inn Queenstown Frankton Road offers its guests a sauna and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. A terrace, tour/ticket assistance, and barbecue grills are also featured at the eco-friendly Holiday Inn Queenstown Frankton Road. Free self parking is available. This 4-star Queenstown hotel is smoke free.

75 guestrooms or units
2 levels
4 buildings
Dining venue
Bar or lounge
Ski equipment storage
Conference center
Business facilities
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Wedding services available
Terrace
Garden
BBQ grill(s)
Outdoor picnic space
Newspapers in lobby (free)
Bellhop
No smoking on site

Family Friendly Amenities

Family property
Free WiFi
Laundry facilities
Refrigerator
Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

Airport: Queenstown (ZQN-Queenstown Intl.) (4.3 km / 2.6 mi)
Parking: Free self parking and RV/bus/truck parking

Room Amenities

Holiday Inn Queenstown Frankton Road offers 75 accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

In-room dining (24 hours)
Flat-screen television
Premium channels
Refrigerator
Coffee maker
Shower
Cribs (free)
Housekeeping (daily)
Nightly turndown service
Newspapers (free)
Local calls (free)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board available
Desk
Blackout drapes
Exterior corridor access
Climate control (heating)
Ensuite bathroom
Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.

Seasons Restaurant + Bar - This restaurant specializes in British cuisine and serves breakfast, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.

24-hour room service is available.

Hotel Policies

Check-in

Check-in time starts at 2 PM
Check-in time ends at midnight
Minimum check-in age is 18

Check-out

Check-out by 10 AM

Payment types

Children and extra beds

Children are welcome.
Kids stay free! One child stays free when using existing bedding.
Free cribs (infant beds)!

Pets

No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

One child stays free
No lifts
Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: NZD 27 per person (approximately)
Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

Goldridge Queenstown
Holiday Inn Queenstown Frankton Road Hotel
Goldridge Resort Queenstown
Goldridge Hotel Queenstown
Holiday Inn Frankton Road Hotel
Holiday Inn Frankton Road
Queenstown Frankton Road
Holiday Inn Queenstown Frankton Road Hotel
Holiday Inn Queenstown Frankton Road Queenstown
Holiday Inn Queenstown Frankton Road Hotel Queenstown

You should know

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Qualmark, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 stars.

Official New Zealand Rating provided by Qualmark®

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.

Holiday Inn Queenstown Frankton Road