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 Queenstown •1 Room
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Holiday Inn Queenstown Frankton Road, an IHG Hotel

4-star property
594 Frankton Road, Queenstown, 0508 053 286
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4.2 out of 5
Very good!
See all 291 wotif Reviews

"No onsite free parking. " More

By a verified traveller on Thu 30 Nov 2023

Points Of Interest

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Hotel Description

A family-friendly stay in Queenstown awaits you at Holiday Inn Queenstown Frankton Road, an IHG Hotel. You'll be 3.6 km (2.2 mi) from Queenstown Arts Centre and 3.7 km (2.3 mi) from Queenstown Mall. Highlights at this eco-certified hotel include a restaurant, a 24-hour gym, and a bar/lounge.

The restaurant, Seasons Restaurant + Bar, serves British cuisine and is open for breakfast and dinner. Enjoy the gym, spa tub, and sauna as well as access to free bike rentals. A meeting room, a conference center, and a business center are among the business amenities offered. Other amenities include free WiFi in public areas, a snack bar/deli, and ski storage. Each morning buffet breakfast is served between 6 AM and 10 AM. There's also the convenience of self parking.

With a stay at this 4-star Queenstown hotel, you'll be 3.9 km (2.4 mi) from Underwater Observatory and 4.3 km (2.7 mi) from Kiwi and Birdlife Park.

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max
NZ$148* Per night/room 1 May - 2 May

Premium Room, Multiple Beds, Lake View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 1 King Bed, Lake View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, Multiple Beds, Lake View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Premium Room, 2 Double Beds, Lake View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, Multiple Beds

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Holiday Inn Queenstown Frankton Road, an IHG Hotel ratings based on 291 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Queenstown Frankton Road, an IHG Hotel

Everyone (116) Couples (123) Family (42)
4 out of 5

Posted by on 4 Jan. 2024

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Comment from Hotel Management

11 Jan. 2024 by Nuttapong Chaiyawong (IQ) - Duty Manager

Thank you for choosing us! We appreciate your feedback. If there's anything specific you feel we can improve, please let us know. We hope to welcome you back soon.

5 out of 5
No onsite free parking.

Posted by on 30 Nov. 2023

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Comment from Hotel Management

25 Dec. 2023 by Nuttapong Chaiyawong(IQ)

We appreciate your feedback. We look forward to welcoming you again

5 out of 5
Great location.

Posted by on 5 Sep. 2023

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Comment from Hotel Management

5 Sep. 2023 by Anshul Nagpal (Operations Manager)

Dear Gerald, Thank you for taking the time to share your feedback. Its great to read that you had a wonderful stay with us and enjoyed our prime location. We look forward to welcoming you back to the Holiday Inn Queenstown in the near future.Sincere Regards,

4 out of 5

Posted by on 31 Jul. 2023

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Comment from Hotel Management

3 Aug. 2023 by Holiday Inn Queenstown

Dear Cristine, Thank you for taking the time to share your feedback. Hope you enjoyed our prime location. We look forward to welcoming you back to the Holiday Inn Queenstown in the near future.

2 out of 5
Booked a double room but beds were seperate which wasn’t ideal for my partner and I. One of the electric blankets wasnt working on one the beds. The shower wouldn’t drain properly so would overflow and we’d have to use our towels making them single use. House keeping comes at 10am which woke us 2 times during our stay which we would’ve liked a little longer sleep in due to being away from home and not sleeping well. Pillows and bed sheets were shocking. Called reception for bottles of water and only had sparkling. Reception were very nice though.

Posted by on 27 Jul. 2023

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Comment from Hotel Management

27 Jul. 2023 by Anshul Nagpal (Operations Manager)

Thank you for staying with us, we very much appreciate your comments regarding your stay at Holiday Inn Queenstown. We always aim to deliver a great experience, and we are gutted when we don’t meet expectations fully. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. Warm regards,

4 out of 5
Good location, excellent staff and service, good food, great views, good parking space. Bed wasn’t very comfortable and also lack of storage space. There is literally nowhere to put suitcases and only one very small wardrobe cupboard.

Posted by on 21 Jul. 2023

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Comment from Hotel Management

24 Jul. 2023 by Front Office Team

Dear Milos, We very much appreciate your comments regarding your stay at the Holiday Inn Queenstown. I am delighted to read that you had a wonderful stay with us, and our friendly team made sure that you were well looked after. Thank you for taking the time to share your feedback about the bed, room and wardrobe sizes. Passed on your comments to the concerned departments and make sure we improve on this. Team will look forward to welcoming you back to the Holiday Inn Queenstown in the near future. Sincere Regards,HIQ Reception

5 out of 5
Beautiful views and property is nice and clean!

Posted by on 10 Jul. 2023

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Comment from Hotel Management

10 Jul. 2023 by Anshul Nagpal (Operations Manager)

Thank you for taking the time to share your feedback. Its great to read that you had a wonderful stay with us and enjoyed our prime location with stunning views and cleanliness of the premises. We look forward to welcoming you back to the Holiday Inn Queenstown in the near future.

5 out of 5

Posted by on 24 Mar. 2023

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Comment from Hotel Management

23 Apr. 2023 by Anshul Nagpal (Operations Manager)

Thank you for taking the time to share your feedback. Hope you had a wonderful stay with us and enjoyed our prime location. We look forward to welcoming you back to the Holiday Inn Queenstown in the near future.

4 out of 5
Lovely quiet place to stay

Posted by on 5 Feb. 2023

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4 out of 5

Posted by on 23 Jan. 2023

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Comment from Hotel Management

26 Jan. 2023 by Anshul Nagpal (Operations Manager)

Thank you for the great review of our hotel! We hope to see you again very soon.

About the Holiday Inn Queenstown Frankton Road, an IHG Hotel

Location 594 Frankton Road, Queenstown, 9348

Property Features

Holiday Inn Queenstown Frankton Road, an IHG Hotel offers its guests a spa tub, a sauna, and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. A terrace, tour/ticket assistance, and barbecue grills are also featured at the family-friendly Holiday Inn Queenstown Frankton Road, an IHG Hotel. Parking is available for a fee. This 4-star Queenstown hotel is smoke free.

  • 75 guestrooms or units
  • 2 levels
  • 4 buildings
  • Deli
  • Ski equipment storage
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

Holiday Inn Queenstown Frankton Road, an IHG Hotel offers 75 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers. This Queenstown hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

  • In-room dining (24 hours)
  • Flat-screen television
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Exterior corridor access
  • Climate control (heating)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.

Seasons Restaurant + Bar - This restaurant specializes in British cuisine and serves breakfast, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received their complete COVID-19 vaccination at least 1 days prior to check-in. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • No lifts
  • Children stay free
  • One child stays free
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Children stay free - maximum age 12
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Guests must provide health documentation
  • Guests must provide proof of COVID-19 vaccination
  • Minimum age for proof of COVID-19 vaccination requirement: 12
  • COVID-19 vaccine must have been received a minimum number of days before check-in: 1

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 27 per person
  • Uncovered self parking fee: NZD 20 per day
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Goldridge Queenstown
  • Holiday Inn Queenstown Frankton Road Hotel
  • Goldridge Resort Queenstown
  • Goldridge Hotel Queenstown
  • Holiday Inn Frankton Road Hotel
  • Holiday Inn Frankton Road

You should know

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

  • Qualmark

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 stars.

Official New Zealand Rating provided by Qualmark®

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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.