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4.1 out of 5

"We always stay at Oak Shores when we visit Queenstown. It is quiet, comfortable & has everything we need. The apartments are warm & have double glaz ... " More

By a verified traveller on Wed 05 Sep 2018

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Hotel Description

A luxury stay in Queenstown awaits you at Oaks Shores. You'll be 2.4 km (1.5 mi) from Queenstown Gardens and 3.4 km (2.1 mi) from Lake Wakatipu. Highlights at this ski property include a restaurant, free self parking and a free area shuttle.

You can enjoy an LCD TV with cable channels, and each apartment features WiFi, wired Internet and a hairdryer. Nice touches to enhance your stay include free toiletries and premium bedding. A fridge, a phone and an iron/ironing board are also available.

The restaurant, Shores Restaurant, is open for breakfast and dinner. Enjoy the fitness centre and sauna. Additionally, you'll find WiFi in public areas, laundry facilities and ski storage. Each morning buffet breakfast is served between 7:30 AM and 9:30 AM.

Attractions within a 10-minute drive of this 4.5-star Queenstown property include Skyline Gondola and Shotover Jet.

Hotel Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$187* Per night/room 15 Dec. - 16 Dec.

Apartment, 3 Bedrooms, Kitchen, Lake View (No Housekeeping)

Bed Count 3 King Beds Maximum Occupancy 7 Max

1 Bedroom, Lake View

Bed Count 1 King Bed Maximum Occupancy 2 Max

2 Bedrooms, Lake View

Bed Count 1 King Bed Maximum Occupancy 4 Max

2 Bedrooms, Courtyard View

Bed Count 1 King Bed Maximum Occupancy 4 Max

2 Bedrooms, Courtyard View (No Housekeeping)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Oaks Shores ratings based on 433 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Oaks Shores

Everyone (190) Couples (148) Business (2) Family (89)
3 out of 5
Did have nice views even for a cheaper room. However the place was a mess - dead bugs squished on the ceiling, weird yellow stain on the sheets, there was a rip in the headboard. Disappointingly the King sized bed was just two singles pushed together, even had two seperate mattress protectors on it which awkwardly bunched in the middle.

Posted by on 2 Dec. 2019

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2 out of 5
The fact that it was not serviced. One coat hanger each. Asked for more never got them. Room size was excellent but large tear in curtain and the carpet had seen better days. No hot water on day of departure so unable to have shower. Asked the reception to book shuttle to airport but was told they did not do that! The American young lady in the restaurant was wonderful. The food was fine too. Shame that the reception, which is the first impression you get, let the hotel down. Also having to go through the car park to get to your room, due to building work, didn’t help.

Posted by on 13 Nov. 2019

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4 out of 5
Great location. Unfortunately cleanliness not up to scratch!

Posted by on 10 Nov. 2019

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5 out of 5

Posted by on 30 Oct. 2019

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5 out of 5

Posted by on 17 Oct. 2019

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4 out of 5

Posted by on 24 Sep. 2019

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5 out of 5

Posted by on 22 Sep. 2019

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3 out of 5
Lights were very dim. Not noise proof as can hear people talking in the room next door and Balcony was dirty and full of dead bugs.

Posted by on 21 Sep. 2019

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5 out of 5
We were happy with our entire package. Only down part was the car insurance. I was sure i purchased car insurance but couldn't find it in the paperwork. So was shocked to have to pay well over $100 on pick up. Make sure you go through absolutely everything when hiring a car etc. Oaks Shores was perfect for us. Very grand!

Posted by on 16 Sep. 2019

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5 out of 5
Property very godd just renovations block our view

Posted by on 15 Sep. 2019

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Renovations + Closures

The property is undergoing renovations. The following areas are affected:

  • Exterior
  • Hallway

Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Property Features

There's a restaurant on site. Public spaces have WiFi for a fee. Oaks Shores offers its guests a sauna and a fitness centre. A free area shuttle within 3 km is available. Tour or ticket assistance, a BBQ, and ski equipment storage are also featured at the luxury Oaks Shores. Self parking is free. This 4.5-star Queenstown apartment is smoke free.

  • 120 guestrooms or units
  • Dining venue
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • BBQ grill(s)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free area shuttle
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Airport: Queenstown (ZQN-Queenstown Intl.) (5.1 km / 3.2 mi)
  • Property shuttles: Free area shuttle within 3 km
  • Parking: Free self parking

Room Amenities

Oaks Shores offers 120 forms of accommodation with a hairdryer and an iron/ironing board. Beds feature premium bedding. 50-inch LCD televisions come with cable channels. Bathrooms include a shower and complimentary toiletries. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones.

  • LCD television
  • Cable channels
  • Fridge
  • Luxury bedding
  • Shower
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 9:30 AM.

Shores Restaurant – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 44.0 per night.
  • Cribs (infant beds) are available for NZD 20.0 per night.

Pets

  • No pets allowed

Policies

Please note that this property charges a fixed percentage fee on credit and debit card transactions. For details, please contact the hotel using the number provided in the booking confirmation.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 1 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: NZD 20 for adults and NZD 14 for children (approximately)
  • Fee for in-room wireless Internet: NZD 18.00 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: NZD 18.00 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: NZD 18.00 per 24-hour period (rates may vary)
  • Crib (infant bed) fee: NZD 20.0 per night
  • Rollaway bed fee: NZD 44.0 per night
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Oaks Shores
  • Oaks Shores Apartments Queenstown
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  • Oaks Shores Hotel Queenstown
  • Oaks Shores Apartments Apartment Queenstown
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  • Oaks Shores Apartment Queenstown
  • Oaks Shores Apartment
  • Oaks Shores Apartments
  • Oaks Shores Hotel Queenstown
  • Oaks Shores Apartment
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  • Oaks Shores Apartment Queenstown

Awards & Affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

National Rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Apartment property has been rated 4 star plus, which is displayed on this page as 4.5 stars.

Official New Zealand Rating provided by Qualmark®

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.