Oaks Shores

4.5-star property
327-343 Frankton Road, Queenstown, 0508 053 286
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4.1 out of 5
Very good!
See all 412 Wotif Reviews

"We always stay at Oak Shores when we visit Queenstown. It is quiet, comfortable & has everything we need. The apartments are warm & have double glaz ... " More

By a verified traveller on Wed 05 Sep 2018

Points Of Interest

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Hotel Description

A luxury stay in Queenstown awaits you at Oaks Shores. You'll be 2.4 km (1.5 mi) from Queenstown Gardens and 3.1 km (1.9 mi) from Skyline Gondola. Highlights at this property include a restaurant, free self parking and a free area shuttle.

You can enjoy an LCD TV with cable channels, and each apartment features WiFi, wired Internet and a hairdryer. Nice touches to enhance your stay include free toiletries and premium bedding. A fridge, a phone and an iron/ironing board are also available.

The restaurant, Shores Restaurant, is open for breakfast and dinner. Enjoy the fitness centre and sauna. Additionally, you'll find WiFi in public areas, laundry facilities and ski storage. Each morning buffet breakfast is served between 7:30 AM and 9:30 AM.

Within a 20-minute drive of this 4.5-star Queenstown property, attractions include Shotover Jet and Gibbston Valley Winery.

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$174 per night

Standard Room

Bed Count 3 King Beds Maximum Occupancy 7 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Oaks Shores ratings based on 412 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Oaks Shores

Everyone (182) Couples (143) Business (2) Family (85)
1 out of 5
I liked that the hotel is in Queenstown. That’s it. There’s absolutely nothing else to like. I ‘endured’ rather than enjoyed my stay. I’d like my money back.

Posted by on 30 Apr. 2019

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1 out of 5
The housekeeping was abysmal with dirty walls, floor and carpet. Chipped furniture. Moved to another room of the same standard. Never tell this hotel that you have children with you.

Posted by on 30 Apr. 2019

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4 out of 5
Close to water and not to far out of town. We were in the furthest part of the hotel and it is a bit of a walk to reception especially when the phone didnt work. Hall ways are long and narrow and carry all the noise from noisy guest easily

Posted by on 16 Apr. 2019

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4 out of 5
The hotel was ok. There is a strange setup getting to your room from reception as they are in 2 seperate buildings. There was a bit of noise transferred between rooms as there are adjoining rooms. The wardrobe has a strange setup as not wide enough to take coat hangers the normal way. We had to put our suitcases in the dining room as no room in the bedroom.

Posted by on 13 Apr. 2019

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1 out of 5

Posted by on 21 Feb. 2019

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1 out of 5

Posted by on 18 Feb. 2019

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3 out of 5
Be very careful about you are paying for. Wotif advertised daily service for over $300 per night property did not include that service. When questioned Oakes said they would do do daily service but did not. Very unhappy with end result for our once in a lifetime holiday. Would only recommend if all details are confirmed

Posted by on 28 Jan. 2019

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3 out of 5

Posted by on 28 Jan. 2019

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5 out of 5
We were on the ground floor which was disappointing as the garden obscured the view but the apartment was clean, spacious and had everything we could want. The staff are excellent, super helpful and knowledgeable.

Posted by on 20 Jan. 2019

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5 out of 5
It was well positioned to the lake. The staff were very friendly and cheerful.

Posted by on 16 Jan. 2019

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About the Oaks Shores

Location 327-343 Frankton Road, Queenstown, 9197

Renovations + Closures

The property is undergoing renovations. The following areas are affected:

  • Exterior
  • Hallway

Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Property Features

There's a restaurant on site. Public spaces have WiFi for a fee. Oaks Shores offers its guests a sauna and a fitness centre. A free area shuttle within 3 km is available. Tour or ticket assistance, a BBQ, and ski equipment storage are also featured at the luxury Oaks Shores. Self parking is free. This 4.5-star Queenstown apartment is smoke free.

  • 120 guestrooms or units
  • Dining venue
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • BBQ grill(s)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free area shuttle
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Airport: Queenstown (ZQN-Queenstown Intl.) (5.1 km / 3.2 mi)
  • Property shuttles: Free area shuttle within 3 km
  • Parking: Free self parking

Room Amenities

Oaks Shores offers 120 forms of accommodation with a hairdryer and an iron/ironing board. Beds feature premium bedding. 50-inch LCD televisions come with cable channels. Bathrooms include a shower and complimentary toiletries. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones.

  • LCD television
  • Cable channels
  • Fridge
  • Luxury bedding
  • Shower
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 9:30 AM.

Shores Restaurant – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

Group Booking Policy: Bookings of 4 rooms or more are nonrefundable. This property charges the full cost of the stay within 48 hours for any group booking where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 44.0 per night.
  • Cribs (infant beds) are available for NZD 20.0 per night.

Pets

  • No pets allowed

Policies

Please note that this property charges a fixed percentage fee on credit and debit card transactions. For details, please contact the hotel using the number provided in the booking confirmation.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 1 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: NZD 20 for adults and NZD 14 for children (approximately)
  • Fee for in-room wireless Internet: NZD 18.00 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: NZD 18.00 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: NZD 18.00 per 24-hour period (rates may vary)
  • Crib (infant bed) fee: NZD 20.0 per night
  • Rollaway bed fee: NZD 44.0 per night
  • On-site credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Oaks Shores Apartments Queenstown
  • Oaks Shores Apartments
  • Oaks Shores Queenstown
  • Oaks Shores
  • Oaks Shores Hotel Queenstown
  • Oaks Shores Apartments Apartment Queenstown
  • Oaks Shores Apartments Apartment
  • Oaks Shores Apartment Queenstown
  • Oaks Shores Apartment
  • Oaks Shores Hotel Queenstown

Awards & Affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

National Rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Apartment property has been rated 4 star plus, which is displayed on this page as 4.5 stars.

Official New Zealand Rating provided by Qualmark®