4.1 out of 5

"We always stay at Oak Shores when we visit Queenstown. It is quiet, comfortable & has everything we need. The apartments are warm & have double glaz ... " More

By a verified traveller on Wed 05 Sep 2018

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Hotel Description

A luxury stay in Queenstown awaits you at Oaks Shores. You'll be 0.9 km (0.6 mi) from Lake Wakatipu and 2.4 km (1.5 mi) from Queenstown Gardens. Highlights at this property include a restaurant, free self parking and a free area shuttle.

You can enjoy an LCD TV with cable channels, and each apartment features WiFi, wired Internet and a hairdryer. Nice touches to enhance your stay include free toiletries and premium bedding. A fridge, a phone and an iron/ironing board are also available.

The restaurant, Shores Restaurant, is open for breakfast and dinner. Enjoy the fitness centre and sauna. Additionally, you'll find WiFi in public areas, laundry facilities and ski storage. Each morning buffet breakfast is served between 7:30 AM and 9:30 AM.

Attractions within a 10-minute drive of this 4.5-star Queenstown property include Skyline Gondola and Shotover Jet.

Hotel Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$179* Per night/room 5 Sep. - 6 Sep.

Apartment, 3 Bedrooms, Kitchen, Lake View (No Housekeeping)

Bed Count 3 King Beds Maximum Occupancy 7 Max

1 Bedroom, Lake View

Bed Count 1 King Bed Maximum Occupancy 2 Max

2 Bedrooms, Lake View

Bed Count 1 King Bed Maximum Occupancy 4 Max

2 Bedrooms, Courtyard View

Bed Count 1 King Bed Maximum Occupancy 4 Max

2 Bedrooms, Courtyard View (No Housekeeping)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Oaks Shores ratings based on 421 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Oaks Shores

Everyone (186) Couples (144) Business (2) Family (88)
5 out of 5
I enjoyed my stay very much . The location was superb . The view from the balcony was amazing . The staff were friendly especially the senior beverage supervisor Nikki and the lovely lady who worked with her whole day on Monday . They both looked after me during breakfast And dinner . Lovely customer service , very friendly . Totally enjoyed

Posted by on 13 Aug. 2019

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3 out of 5
Requested early check-in which couldn't be met and that was fine. However when we arrived at 2.45pm to check-in the room still wasn't ready. We had housekeeping in the room until about 3.15pm finishing off the room which was really disappointing. The room was great, cleanliness good but as we were only there one night the check-in experience seemed to overshadow everything else.

Posted by on 13 Aug. 2019

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3 out of 5

Posted by on 11 Aug. 2019

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2 out of 5
Horrid outlay, had to climb stairs to get to reception w luggage. Very bare bones and noisy rooms hearing everything in the hall and room over and stair well. Expected more.

Posted by , from Sydney on 30 Jul. 2019

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4 out of 5
Great location, friendly staff and the food was good too.

Posted by on 26 Jul. 2019

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5 out of 5
Beautiful view from the room and the shuttle bus to\from the town. I don’t like when the cleaners missed stuff (coffee, milk shampoo.. ets) every time they made up the room especially I stayed for 5 days and I had to call the reception everyday but the reception staff were really nice and helpful every time I asked :)

Posted by on 19 Jul. 2019

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5 out of 5
Amazing staff! Service outstanding!! The staff were so attentive and friendly and professional..best service I’ve ever received. Rooms very clean and modern. Highly HIGHLY recommended to anyone thinking of staying. Also rooms were lovely and warm and comfy. I feel the cold so easily and I felt like I was in the tropics it was so toasty with the nice heaters on the wall that we could control what temp we wanted. 10/10!

Posted by on 19 Jul. 2019

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3 out of 5

Posted by on 9 Jul. 2019

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5 out of 5
The outlook over the lhe lake and mountains was fantastic. The apartment was spacious with all the necessary amenities.

Posted by , from Auckland on 19 Jun. 2019

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1 out of 5
I liked that the hotel is in Queenstown. That’s it. There’s absolutely nothing else to like. I ‘endured’ rather than enjoyed my stay. I’d like my money back.

Posted by on 30 Apr. 2019

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Renovations + Closures

The property is undergoing renovations. The following areas are affected:

  • Exterior
  • Hallway

Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Property Features

There's a restaurant on site. Public spaces have WiFi for a fee. Oaks Shores offers its guests a sauna and a fitness centre. A free area shuttle within 3 km is available. Tour or ticket assistance, a BBQ, and ski equipment storage are also featured at the luxury Oaks Shores. Self parking is free. This 4.5-star Queenstown apartment is smoke free.

  • 120 guestrooms or units
  • Dining venue
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • BBQ grill(s)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free area shuttle
  • Laundry facilities
  • Refrigerator


Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge)


Free self parking


  • Airport: Queenstown (ZQN-Queenstown Intl.) (5.1 km / 3.2 mi)
  • Property shuttles: Free area shuttle within 3 km
  • Parking: Free self parking

Room Amenities

Oaks Shores offers 120 forms of accommodation with a hairdryer and an iron/ironing board. Beds feature premium bedding. 50-inch LCD televisions come with cable channels. Bathrooms include a shower and complimentary toiletries. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones.

  • LCD television
  • Cable channels
  • Fridge
  • Luxury bedding
  • Shower
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 9:30 AM.

Shores Restaurant – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Hotel Policies


  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

Group Booking Policy: Bookings of 4 rooms or more are nonrefundable. This property charges the full cost of the stay within 48 hours for any group booking where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the property using the information on the reservation confirmation received after booking.


  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 44.0 per night.
  • Cribs (infant beds) are available for NZD 20.0 per night.


  • No pets allowed


Please note that this property charges a fixed percentage fee on credit and debit card transactions. For details, please contact the hotel using the number provided in the booking confirmation.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.


Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 1 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: NZD 20 for adults and NZD 14 for children (approximately)
  • Fee for in-room wireless Internet: NZD 18.00 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: NZD 18.00 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: NZD 18.00 per 24-hour period (rates may vary)
  • Crib (infant bed) fee: NZD 20.0 per night
  • Rollaway bed fee: NZD 44.0 per night
  • On-site credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Oaks Shores
  • Oaks Shores Apartments Queenstown
  • Oaks Shores Queenstown
  • Oaks Shores Hotel Queenstown
  • Oaks Shores Apartments Apartment Queenstown
  • Oaks Shores Apartments Apartment
  • Oaks Shores Apartment Queenstown
  • Oaks Shores Apartment
  • Oaks Shores Apartments
  • Oaks Shores Hotel Queenstown

Awards & Affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

National Rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Apartment property has been rated 4 star plus, which is displayed on this page as 4.5 stars.

Official New Zealand Rating provided by Qualmark®

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.