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 Queenstown •1 Room
 Queenstown • 1 Room
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Pencarrow Luxury Lodge

4.5-star property
678 FRANKTON ROAD, Queenstown, 0508 053 286
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4.2 out of 5
Very good!
See all 6 wotif Reviews

"Great location and beautiful views. Comfortable bed. Plenty of parking. Very clean. Needs a little tlc. For example, blown lightbulbs made room a lit ... " More

By a verified traveller on Sun 29 Sep 2019

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Hotel Description

A luxury stay in Queenstown awaits you at Pencarrow Luxury Lodge. You'll be within a 15-minute walk of Lake Wakatipu and 1.9 km (1.2 mi) from Frankton Beach. Highlights at this guest house include in-room spa tubs and free WiFi.

This guest house offers free WiFi in public areas, a library, and a terrace. Added amenities include laundry facilities, a garden, and barbecue grills. Full breakfast is available. There's also the convenience of free self parking.

In the area of this 4.5-star Queenstown guest house, you'll find The Remarkables Ski Area.

Double Room (The Silver Fern Suite)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Double Room (The Wakatipu Gold Suite)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Double Room (The Lighthouse Suite)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Double Room (The Southern Cross Suite)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Pencarrow Luxury Lodge ratings based on 6 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Pencarrow Luxury Lodge

Everyone (3) Couples (2) Family (1)
5 out of 5
Great location and beautiful views. Comfortable bed. Plenty of parking. Very clean. Needs a little tlc. For example, blown lightbulbs made room a little dark. A kitchenette would be a useful addition. Instructions for wall heater would have been good.

Posted by on 29 Sep. 2019

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Comment from Hotel Management

5 Nov. 2019 by Rodman

Thank you for your view, looking forward to seeing you again:)

5 out of 5

Posted by on 8 Aug. 2019

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5 out of 5
Staff had made a real effort to take care of all the small things

Posted by on 3 Mar. 2019

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2 out of 5
Not customer service, not a working phone, TV not connected. Not a welcoming place.

Posted by on 15 Feb. 2019

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5 out of 5
Perfect accommodation with excellent visitor facilities, 1st class views and a pleasurable experience for 2 days. Would rate it the equal of any holiday hotel that we have used. Would be our first choice when visiting Queenstown.

Posted by on 4 Jan. 2019

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Comment from Hotel Management

5 Jan. 2019 by Rodman

Thank you for your reviews. Looking forward to see you again:)

3 out of 5

Really needs updating but very nice staff

Pros: The friendly reception we received from the young man working at reception. He was very helpful, very polite.
Cons: The mattresses need updating and the decor needs to be updated.
Location: Too far from Queenstown.
We though the hotel would be right on the lake, however it was up some very steep roads, so that was disappointing. At roughly 9 minutes drive form Queenstown CBD, it was too far to walk comfortably. The hotel room (the Wakatipu Gold Suite) was quite old fashioned, however to it's credit it was very clean and tidy. The hotel could be quite nice, but it needs a huge tidy up in the gardens and the rooms need updating - they feel quite oppressive with the dark paneled wood ceilings (at least our suite felt like that). The mattress was old so wasn't very comfortable. Also, there was no air conditioning in our suite (it was cool weather so that was no problem). On a positive note, the young man working there was very polite. As there was no phone in the room (and we didn't have roaming on our mobiles) he lent us a mobile for us to be able to call cabs. I must also comment on the generous toiletry supplies in the bathrooms, very thoughtful. We wouldn't stay here again, as it wasn't to our taste, was too far from town, and was difficult to access comfortably by foot due to steep road, but the young man working there (Rodman) was nothing but kind, welcoming and helpful.

Posted by , from NSW Australia on 28 Mar. 2018

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About the Pencarrow Luxury Lodge

Location 678 FRANKTON ROAD, Queenstown, 9300

Property Features

As a guest of Pencarrow Luxury Lodge, you'll find a library, a terrace, and tour/ticket assistance. WiFi is free in public spaces. The luxury Pencarrow Luxury Lodge also features barbecue grills, a garden, and laundry facilities. Self parking is free.

  • 4 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Pencarrow Luxury Lodge offers 4 air-conditioned accommodations with private spa tubs and DVD players. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with jetted bathtubs, slippers, designer toiletries, and complimentary toiletries. This Queenstown guesthouse provides complimentary wireless Internet access. Business-friendly amenities include desks and safes; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

  • Private spa tub
  • Jetted tub
  • In-room dining
  • Flat-screen television
  • Cable channels
  • Premium channels
  • DVD player
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Separate shower and tub
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Slippers
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Climate control (heating)
  • Ensuite bathroom

Food & Drink

Guests can enjoy full breakfast for a fee.

Room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5 PM

Special check-in instructions:

The front desk is open daily from 10 AM - 5 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 10 AM - 5 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 5 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Service animals are allowed
  • Front desk opens daily at 10 AM
  • Front desk closes daily at 5 PM
  • Staffed front desk

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately NZD 39.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pencarrow Luxury Lodge Queenstown
  • Pencarrow Luxury Queenstown
  • Pencarrow Luxury
  • Pencarrow Luxury Queenstown
  • Pencarrow Luxury Lodge Guesthouse
  • Pencarrow Luxury Lodge Queenstown
  • Pencarrow Luxury Lodge Guesthouse Queenstown

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.