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The Dairy Private Hotel by Naumi Hotels

4.5 star property
Art Deco lodge with Hot tub and bar/lounge

Photo gallery for The Dairy Private Hotel by Naumi Hotels

Spa
Exterior
Mountain view
Habitat Rooms
Junior Suite

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking available
  • Bar
  • Housekeeping
  • Air conditioning
The current price is NZ$306
includes taxes & fees
3 June - 4 June

Explore the area

Map
21 Brecon St., Queenstown, Otago, 9300
  • Kiwi and Birdlife Park
    ‪3 min walk‬
  • Skyline Queenstown
    ‪4 min walk‬
  • TSS Earnslaw Steamship
    ‪7 min walk‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪9 min drive‬

Room options

View all photos for Oasis Rooms

Oasis Rooms

Oasis Rooms

Highlights

Individually furnished
Individually decorated
Air conditioning
Free minibar items
LED TV
Renovated in 2020
Blackout curtains
Separate bedroom
  • Mountain view
  • 19 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free minibar items
LED TV
Renovated in 2020
Separate bedroom
  • Mountain view
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Habitat Rooms

Habitat Rooms

Habitat Rooms

Highlights

Individually furnished
Individually decorated
Air conditioning
Free minibar items
LED TV
Renovated in 2020
Blackout curtains
Separate bedroom
  • 15 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Family Suite (The Harmony Suite)

Family Suite (The Harmony Suite)

Family Suite (The Harmony Suite)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free minibar items
LED TV
Renovated in 2020
2 bedrooms
  • Mountain view
  • 37 sq m
  • Sleeps 4
  • 2 King Beds

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About the area

Queenstown

A luxury stay in the heart of Queenstown awaits you at The Dairy Private Hotel by Naumi Hotels. You'll be 0.3 km (0.2 mi) from Skyline Queenstown and 4.4 km (2.7 mi) from Ben Lomond Track. Highlights at this eco-friendly lodge include in-room free WiFi and LED TVs. .The Lounge is the lodge's own lobby lounge. Added amenities include free Wi-Fi in public areas, a hot tub and a snack bar/deli. Each morning continental breakfast is served between 8:00 AM and 10:00 AM. There's also the convenience of self parking. .Places within a 15-minute drive of this 4.5-property class Queenstown City Centre lodge include Onsen Hot Pools and Amisfield.
View more Lodges in QueenstownOpens in a new window

What's nearby

  • Kiwi and Birdlife Park - 3 min walk - 0.3 km
  • Skyline Queenstown - 4 min walk - 0.4 km
  • Queenstown Mall - 5 min walk - 0.5 km
  • TSS Earnslaw Steamship - 7 min walk - 0.6 km
  • Queenstown Gardens - 7 min walk - 0.7 km

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 9 min drive

Restaurants

  • ‪Fergburger - ‬3 min walk
  • ‪Patagonia Chocolates - ‬4 min walk
  • ‪Smiths Craft Beer House - ‬3 min walk
  • ‪Miss Lucy's Woodfired Pizza and Bar - ‬2 min walk
  • ‪Red Rock Bar Cafe - ‬3 min walk

About this property

The Dairy Private Hotel by Naumi Hotels

Art Deco lodge with Hot tub and bar/lounge
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A hot tub, multilingual staff, and ski storage are also featured at the luxury The Dairy Private Hotel by Naumi Hotels. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of The Dairy Private Hotel by Naumi Hotels was completed in July 2020.

This 4.5-star Queenstown lodge is smoke free.

  • 13 guestrooms or units
  • 2 levels
  • Deli
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Fireplace in lobby
  • No smoking on site
  • Bar or lounge
The Dairy Private Hotel by Naumi Hotels offers 13 accommodations with free minibar items and minibars. Each accommodation is individually furnished and decorated. 43-inch LED televisions come with cable channels and Netflix. Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, German, Hindi, Russian, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Parking on site (NZD 20 per day)
  • Limited on-site parking

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: NZD 20 per person
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Lounge

Things to do

  • Hot tub
  • Ski storage

Family friendly

  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 floors
  • Art Deco architecture
  • At least 80% of food locally-sourced
  • Communal living room
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - July 2020
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Free stocked minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2.5 per cent for credit card payments
The front desk is open daily from 8:00 AM - 6:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately NZD 20 per person
  • Self-parking fee: NZD 20 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Dairy Hotel
Dairy Private Hotel
Dairy Private Luxury
Dairy Private Luxury Hotel
Dairy Private Luxury Hotel Queenstown
Dairy Private Luxury Queenstown
Private Luxury Hotel
Dairy Private Queenstown
The Dairy Private Hotel
The Dairy Private Hotel by Naumi Hotels Lodge
The Dairy Private Hotel by Naumi Hotels Queenstown
The Dairy Private Hotel by Naumi Hotels Lodge Queenstown

Frequently asked questions

What is the cancellation policy at The Dairy Private Hotel by Naumi Hotels?

The Dairy Private Hotel by Naumi Hotels offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Dairy Private Hotel by Naumi Hotels?

As of 17 May 2025, prices found for a 1-night stay for 2 adults at The Dairy Private Hotel by Naumi Hotels on 3 Jun 2025 start from NZ$306.44, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Dairy Private Hotel by Naumi Hotels?

Yep, The Dairy Private Hotel by Naumi Hotels has a self car park for NZD 20 per day. Onsite parking is limited.

Are there any beaches close to The Dairy Private Hotel by Naumi Hotels?

Yep, The Dairy Private Hotel by Naumi Hotels is a short 4-minute walk from Queenstown Beach. Fun beach activities include parasailing and kayaking.

Does The Dairy Private Hotel by Naumi Hotels serve breakfast?

You bet, continental brekkie is available daily between 8:00 AM and 10:00 AM.

Is there a free airport shuttle available at The Dairy Private Hotel by Naumi Hotels?

No, The Dairy Private Hotel by Naumi Hotels does not offer an airport shuttle service.

What time are check-in & check-out at The Dairy Private Hotel by Naumi Hotels?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Are pets allowed at The Dairy Private Hotel by Naumi Hotels?

No, pets are not allowed.

The Dairy Private Hotel by Naumi Hotels Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 284 out of 336 reviews
Rating 8 - Good. 40 out of 336 reviews
Rating 6 - Okay. 8 out of 336 reviews
Rating 4 - Poor. 1 out of 336 reviews
Rating 2 - Terrible. 3 out of 336 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks for a great, easy stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Kathryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was wonderful. Located very close to the bus stop, cafes, restaurants and shops. It was very clean and spacious. The complimentary snacks and soft drinks as well as complimentary happy hour was a lovely addition. We felt very comfortable and welcome. We also enjoyed the hot tub with a beautiful view.
Stayed 1 night in Apr 2025

10/10 Excellent

Marc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and highly recommend. Hot tub was fantastic and loved all the lovely attention to detail. We kind of missed happy hour as we didn’t know about it but got the last ten mins and looked fab. Think there was complimentary hams and cheeses etc which would have been a yummy treat. Great hotel, right in the heart of Queenstown. We didn’t realise you need to let them know ahead of booking if you need a parking space but wasn’t an issue for us. It does cost an additional $20, not a negative but just something to be aware of.
Stayed 1 night in Feb 2025

10/10 Excellent

Kirk

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most welcoming and comfortable place we stayed in all of New Zealand.
Stayed 1 night in Feb 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely small hotel. Great location, gorgeous room, friendly and helpful staff and lovely lounge to have a glass of wine or a cup of tea and meet fellow guests. Would definitely stay here next visit to Qtown
Stayed 4 nights in Jan 2025

10/10 Excellent

Trevor

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Kristyn

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic experience all around!
Stayed 5 nights in Jan 2025

8/10 Good

Courtney

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Josee

Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

Nice but pricey

This is a tricky review to write, because we did enjoy the endearing hosts at the hotel and the quirky decor, happy hour, snacks and fridge in the room, and perfect location of the property. However, we have stayed in many 5-star hotels and this is one of the most expensive. At these prices, one expects amenities above and beyond. For example, there were no bathrobes or luxury amenties in the room, no turn-down services, makeup mirror, no concierge to help with bookings and local advice, etc. Many of the things you come to expect at this price point were simply lacking. We did have a lovely stay nonetheless--just be prepared for the price and enjoy.
Stayed 4 nights in Dec 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Josee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location friendly staff great happy hour close to shopping and dining Must be able to walk stairs going down to shopping and restaurants
Stayed 1 night in Dec 2024

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best of the best!

Friendly staff, excellent appointments, prime location, wine and nibbles happy hour- best of everything in one accommodation!
Stayed 3 nights in Dec 2024

10/10 Excellent

Nag-Bushan, Centennial

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was at The Dairy twice. 3 nights before my Routeburn Track and 2 nights after. It's one of the loveliest places I have stayed at. Excellent staff, comfortable bed, 24 hour access to tea, coffee and snacks, as part of stay. A happy hour between 5 and 6 p.m. and decor that is subtle, yet warm. A 2 minute walk down to the heart of Queenstown. - super convenient to everything. I highly recommend The Dairy.
Stayed 3 nights in Dec 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay, loved it.

Super comfortable, nicely decorated room. Great location, really central but also peaceful. Beautiful views. Staff were amazing, helpful, and went the extra mile. Loads of special touches like the happy hour, pick and mix etc that make you feel so welcome. Would definitely recommend.
Stayed 2 nights in Dec 2024

10/10 Excellent

Yulia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

David

Stayed 1 night in Nov 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

I travel a lot and honestly one of the nicest places I have stayed. it's quirky, different but in the best way. Excellent service, you feel very special and very spoilt. I am definitely heading back there in winter. Hotel has amazing fireplace and can't wait to chill, read a book with a glass of wine. Oh and FYI, first review ever, thats how much I loved this place.
Stayed 1 night in Nov 2024

10/10 Excellent

Mary Grace

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to discover Queenstown, beautiful accommodation and friendly, helpful staff
Stayed 3 nights in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful property. It has some wonderful little touches which make the stay unforgettable. An easy walk to everything that queenstown has to offer
Stayed 3 nights in Aug 2024

10/10 Excellent

Trish

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy hour was fun. Great to meet other guests. Room was compact but well appointed.
Stayed 2 nights in Oct 2024

10/10 Excellent

Fiona

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property
Stayed 1 night in Oct 2024

10/10 Excellent

Amanda

Stayed 2 nights in Oct 2024

6/10 Okay

Amy

Liked: Cleanliness, staff & service
This hotel is not cheap, the location is great. Cleanliness is good, but unfortunately because it’s an old building, the walls are thin, and the people in the adjoining room felt the need to play the television full volume in the middle of the night and when I texted the on-call manager, nobody responded.
Stayed 1 night in Oct 2024