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4.2 out of 5

"The staff were lovely and upgraded our room. The motel is obviously undergoing maintenance which is needed. But we enjoyed the location (walking dista ... " More

By a verified traveller on Fri 08 Dec 2023

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Hotel Description

Ambassador Thermal Motel places you in the center of Rotorua, steps from Government Gardens and within a short 5-minute stroll of Rotorua i-SITE Visitor Centre. Highlights at this hotel include 2 outdoor swimming pools, and in-room kitchens and free WiFi.

TVs, fans, and hair dryers are featured in all 19 soundproofed rooms. Kitchens come with refrigerators, microwaves, and stovetops, making in-room dining convenient. Additionally, phones, irons/ironing boards, and free toiletries are available.

Enjoy the indoor swimming pool and kids' swimming pool. Added amenities include free WiFi in public areas and laundry facilities. There's also the convenience of free self parking.

Near this 3.5-star Rotorua hotel, you'll find Skyline Rotorua.

Basic Studio, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Basic Studio, Multiple Beds

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Apartment, 1 Bedroom

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Economy Apartment, 2 Bedrooms

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Basic Apartment, 2 Bedrooms

Bed Count 1 Full Bed Maximum Occupancy 6 Max

Economy Apartment, 1 Bedroom

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Ambassador Thermal Motel ratings based on 65 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Ambassador Thermal Motel

Everyone (29) Couples (1) Family (27)
3 out of 5

Posted by on 31 Dec. 2023

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3 out of 5
The staff were lovely and upgraded our room. The motel is obviously undergoing maintenance which is needed. But we enjoyed the location (walking distance to the lake front and eat street) and the spacious 2 bedroom unit with plenty of space to store bikes.

Posted by on 8 Dec. 2023

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4 out of 5
Location

Posted by on 10 Oct. 2023

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Comment from Hotel Management

10 Oct. 2023 by Johns

Hi Dhawal,Thank you for choosing ambassador thermal motelWe really appreciate your time for the feed back.Hope to see you againRegards

4 out of 5
Kids enjoyed thermal pool and spa

Posted by on 3 Oct. 2023

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Comment from Hotel Management

3 Oct. 2023 by Johns

Hi Neelam,Thank you for choosing ambassador and thank you for your review.Hope you enjoyed your stay and Hope to see you againRegards

4 out of 5
The Hotel is very cleanliness, Staff is nice to service ,Easy parking. Quiet street and walkable to food street, shopping, very close to the park. good value to stay.

Posted by on 13 Aug. 2023

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Comment from Hotel Management

13 Aug. 2023 by Fidon

Hi LianThank you for choosing ambassador thermal and hope you enjoyed your stay with us. We really appreciate your time and lovely review. Hope to see you again.

5 out of 5
Lovely stay nice and cosy, close to eat street.

Posted by on 16 Jul. 2023

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Comment from Hotel Management

14 Aug. 2023 by Fidon

Hi Tatene,Thank you for sharing this positive review. We’re glad to hear that you were satisfied with your experience. We hope you’ll visit us again soon.

3 out of 5

Posted by on 18 Jun. 2023

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Comment from Hotel Management

13 Aug. 2023 by Fidon

Hi StephanieThank you so much for your time to rate us. Hope you enjoyed your stay with us and we look forward to welcoming you back soon.

3 out of 5
Raining all night and the guttering and down pipes made a racket all night. Otherwise fine

Posted by on 21 May 2023

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Comment from Hotel Management

30 Aug. 2023 by Johns

Hi, Jeremy,Sorry for the inconvenience caused.Thank you for choosing ambassador.Hope to see you again.Thank you

4 out of 5

Posted by on 3 Apr. 2023

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3 out of 5

Posted by on 17 Jan. 2023

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Comment from Hotel Management

16 Nov. 2023 by Johns

Hi Amy,Thank you for choosing ambassador thermal. Hope to see you again Thank you

Property Features

As a guest of Ambassador Thermal Motel, you'll find 2 outdoor swimming pools, an indoor pool, and a children's pool. WiFi is free in public spaces. Ambassador Thermal Motel also features tour/ticket assistance, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Rotorua hotel.

  • 19 guestrooms or units
  • 2 levels
  • 2 buildings
  • Self-service laundry
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Free self parking , Free parking nearby

Transport

  • Parking: Free self parking

Room Amenities

Ambassador Thermal Motel offers 19 accommodations with hair dryers and irons/ironing boards. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries. This Rotorua hotel provides complimentary wireless Internet access. Additionally, rooms include fans and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room kitchen
  • Television
  • Refrigerator
  • Microwave
  • Stove
  • Electric kettle
  • Kitchenware
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Sound-insulated rooms
  • Heating
  • Fan
  • Ensuite bathroom
  • Free tea bags/instant coffee

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 8:00 AM - 8:00 PM
  • Saturday - Sunday: 9:00 AM - 8:00 PM
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Friday: 8:00 AM - 8:00 PM
  • Saturday - Sunday: 9:00 AM - 8:00 PM
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, debit cards, and cash.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are not cleaned with disinfectant
  • Property is not currently implementing any guest safety measures
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: NZD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Ambassador Thermal
  • Ambassador Thermal Motel
  • Ambassador Thermal Motel Rotorua
  • Ambassador Thermal Rotorua
  • Ambassador Thermal Hotel Rotorua
  • Ambassador Thermal Motel Hotel
  • Ambassador Thermal Motel Rotorua
  • Ambassador Thermal Motel Hotel Rotorua

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.