4.8 out of 5

"My second stay at this lovely , close to restaurants, shops, clubs. Prompt service, luxury , warm rooms. will be staying again " More

By a verified traveller on Tue 07 Aug 2018

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Hotel Description

A luxury stay in the heart of Rotorua awaits you at Regent of Rotorua. Within just a 15-minute stroll, you'll find popular places like Tamaki Maori Village and Polynesian Spa. Highlights at this boutique hotel include in-room free WiFi, free high-speed Internet and LCD TVs.

IPod docks, satellite TV and DVD players are featured in all 35 rooms. Fridges, microwaves and room service make in-room dining convenient, and minibars provide refreshments. Premium bedding and down comforters invite a comfortable night's sleep, and you'll find nice touches like rainfall showerheads and bathrobes. Additionally, coffee/tea makers, free local calls and safes are available.

The restaurant, Regent Room, serves international cuisine and is open for breakfast, lunch and dinner. At the hotel's own bar/lounge, you can stop for a drink. Enjoy the outdoor swimming pool, fitness centre and pool loungers. Additionally, you'll find free WiFi in public areas, coffee/tea in a common area and laundry facilities. Each morning cooked-to-order breakfast is served between 6:30 AM and 11 AM. There's also free self parking, along with the convenience of car rentals on site.

Attractions within a 15-minute drive of this 4.5-star Rotorua hotel include Skyline Rotorua and Lake Rotoiti.

Superior Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
NZ$184* Per night/room 22 Aug. - 23 Aug.

Executive Suite, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Boutique Suites

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Family Suite, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Regent of Rotorua ratings based on 132 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Regent of Rotorua

Everyone (54) Couples (57) Family (19)
5 out of 5
The staff were friendly and willing to help. We were initially given a room with a noisy air conditioner and the staff willingly acknowledged the problem and moved us to a suitable alternate room. Bed was very comfortable. The property is well located to town, a choice of restaurants close and the nearby thermal park with steaming pond (at least it does in winter) worth visiting. The restaurant at the Regent is well worth trying - good food with excellent presentation.

Posted by on 19 Aug. 2019

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5 out of 5
Staff were so friendly and helpful. So accommodating with storing our mountain bikes and a later checkout. Rooms very nice, clean and comfortable.

Posted by , from Auckland on 12 Aug. 2019

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Comment from Hotel Management

12 Aug. 2019 by Christine

Kia ora Amie, We pride ourselves on our customer service and are delighted to see you found our the Team to be friendly and helpful. It's also great that you found our rooms to be nice, clean and comfortable. Warm regards Christine McDonald Hotel Manager

5 out of 5
It was a wonderful place to stay, excellent location, beautiful clean rooms and the staff were amazing!!!

Posted by on 10 Aug. 2019

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Comment from Hotel Management

11 Aug. 2019 by Christine

Kia ora, Thank you for your lovely review. It's great to read you enjoyed our excellent location, beautiful clean rooms and the amazing Team. Warm regards Christine McDonald Hotel Manager

5 out of 5
We stayed in the disabled room.well arranged for some one with mobility issues

Posted by on 1 Aug. 2019

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Comment from Hotel Management

1 Aug. 2019 by Christine

Kia ora, Thanks for your review. We're delighted you found your room wee arranged and look forward to welcoming you back next time. Warm regards Christine McDonald Hotel Manager

5 out of 5
Great location, interesting decor, good breakfast selection

Posted by on 7 Jul. 2019

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Comment from Hotel Management

7 Jul. 2019 by Christine

Kia ora, Thanks for your review! Warm regards Christine McDonald

4 out of 5

Posted by on 27 Jun. 2019

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Comment from Hotel Management

27 Jun. 2019 by Christine

Kia ora, Thank you for your rating. Warm regards Christine McDonald Hotel Manager

5 out of 5
Good size rooms, comfortable beds and excellent menu.

Posted by on 26 May 2019

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Comment from Hotel Management

26 May 2019 by Christine

Kia ora, Thank you for your review and rating. Warm regards Christine McDonald Hotel Manager

3 out of 5

Posted by on 17 May 2019

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Comment from Hotel Management

20 May 2019 by Christine

Kia ora, We hope you enjoyed your stay. Warm regards Christine McDonald Hotel Manager

5 out of 5
Friendly and welcoming staff, great location and our bedroom with spare bed in lounge was very spacious! And clean.

Posted by on 16 May 2019

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Comment from Hotel Management

20 May 2019 by Christine

Kia ora, Thank you for posting your review. The Team are all delighted to read you found them to be friendly and welcoming and you enjoyed your spacious, c;lean room. Warm regards Christine McDonald Hotel Manager

5 out of 5
The decor was fantastic. Very clean and modern and close to eat street

Posted by on 12 Apr. 2019

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Comment from Hotel Management

15 Apr. 2019 by Christine McDonald

Kia ora, Thank you for your glowing review. Warm regards Christine McDonald Hotel Manager

About the Regent of Rotorua

Location 1191 Pukaki St, Rotorua, 3010

Property Features

Regent of Rotorua offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Tour or ticket assistance, multilingual staff, and coffee/tea in common area are also featured at the luxury Regent of Rotorua. Free self parking is available. Smoking is allowed in designated areas at this 4.5-star Rotorua hotel.

  • 35 guestrooms or units
  • 2 levels
  • 3 buildings
  • Dining venue
  • Bar or lounge
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Rotorua (ROT-Rotorua Regional) (9.5 km / 5.9 mi)
  • Parking: Free self parking

Room Amenities

Regent of Rotorua offers 35 forms of air-conditioned accommodation with iPod docking stations and DVD players. Beds feature Egyptian cotton sheets, down comforters and premium bedding. LCD televisions come with satellite channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, a complimentary bathrobe, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include minibars and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Minibar
  • iPod dock
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • DVD player
  • Fridge
  • Microwave
  • Coffee maker
  • Kitchenware
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 11 AM.

Regent Room – This poolside restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time ends at 11 PM
  • Check-in time starts at 2 PM

Special check-in instructions:

The front desk is open daily from 6 AM - 11 PM.
If you are planning to arrive after 11 PM, please contact the property in advance using the information on the booking confirmation.

The front desk at this property is open daily from 6 AM - 11 PM.
Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 41.0 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Additional policies and fees may apply when booking more than 4 rooms. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No lifts

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 10 and NZD 28 per person (approximately)
  • Rollaway bed fee: NZD 41.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Regent Rotorua
  • Regent Boutique
  • Regent Boutique Hotel
  • Regent Boutique Hotel Rotorua
  • Regent Rotorua
  • Regent Rotorua Boutique
  • Regent Rotorua Boutique Hotel
  • Regent Rotorua Hotel
  • Rotorua Boutique Hotel
  • Rotorua Regent Hotel
  • Regent Of Rotorua Hotel Rotorua
  • Rotorua Regent
  • Regent Rotorua Lodge
  • Regent of Rotorua Boutique Hotel Spa

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

National Rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Boutique & Lodge property has been rated 4 star plus, which is displayed on this page as 4.5 stars.

Official New Zealand Rating provided by Qualmark®

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.