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4.8 out of 5

"Lovely hotel located in a central location. Comfortable rooms but no bath and the beds are rather small. Staff were very helpful and friendly. Breakfa ... " More

By a verified traveller on Sun 06 Sep 2020

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Hotel Description

A luxury stay in Rotorua awaits you at Regent of Rotorua. You'll be 1 km (0.6 mi) from Polynesian Spa and 4.1 km (2.6 mi) from Skyline Rotorua. Highlights at this boutique hotel include in-room free WiFi, free Internet, and LCD TVs.

IPod docks, satellite TV, and DVD players are featured in all 35 rooms. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators, microwaves, and room service. Premium bedding and down comforters invite a comfortable night's sleep, and you'll find nice touches like rainfall showerheads and bathrobes. Coffee/tea makers, free local calls, and safes are also available.

The restaurant, Regent Room, serves international cuisine and is open for breakfast, lunch, and dinner. At the hotel's own bar/lounge, you can stop for a drink. Enjoy the outdoor swimming pool, fitness center, and pool loungers. Additionally, you'll find free WiFi in public areas and laundry facilities. Each morning cooked-to-order breakfast is served between 7:00 AM and 11 AM. There's also free self parking, along with the convenience of car rentals on site.

Attractions within a 20-minute drive of this 4.5-star Rotorua hotel include Lake Rotorua and Lake Rotoiti.

Superior Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
NZ$148* Per night/room 1 Nov. - 2 Nov.

Executive Suite, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Boutique Suites

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Family Suite, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Regent of Rotorua ratings based on 154 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Regent of Rotorua

Everyone (62) Couples (65) Family (25)
4 out of 5

Posted by on 14 Oct. 2020

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Comment from Hotel Management

20 Oct. 2020 by Christine

Kia ora, Thanks for your great rating. Warm regards, Christine McDonald, Hotel Manager

5 out of 5

Posted by on 3 Oct. 2020

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Comment from Hotel Management

4 Oct. 2020 by Christine

Kia ora, Thanks for your awesome rating. Warm regards, Christine McDonald, Hotel Manager

4 out of 5
Lovely hotel located in a central location. Comfortable rooms but no bath and the beds are rather small. Staff were very helpful and friendly. Breakfast was okay but wouldn't recommend it. Lots of eateries close by.

Posted by , from Auckland on 6 Sep. 2020

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Comment from Hotel Management

6 Sep. 2020 by Christine

Thanks TobyJug for your review and rating. I am unable to tell which room type you stayed in but we do have baths in most of our Boutiques Suites, the Family Suite and all the Two Bedroom Two Bathroom Suites as well as the Three Bedroom Loft. Your comment regarding a small bed makes me think that you stayed in a Cutie Room which are smaller then other room types, with a Double Bed. These are perfect for solo travellers or couples who don't mind that extra cosiness but with all the same features of our other rooms. I am surprised to see you didn't rate our breakfast as warranting a recommendation and hope that you give this another try on your next stay as I am sure you won't be disappointed. Warm regards, Christine McDonald, Hotel Manager

5 out of 5

Posted by on 10 Aug. 2020

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Comment from Hotel Management

11 Aug. 2020 by Christine

Kia ora, Thanks for your great rating. Warm regards, Christine McDonald, Hotel Manager

5 out of 5
Excellent welcome and a very nice and exceptionally clean room

Posted by , from Rotorua on 4 Aug. 2020

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Comment from Hotel Management

4 Aug. 2020 by Christine

Thanks so much for your review and 5 out of 5 rating Shelley. We look forward to welcoming you back. Warm regards, Christine McDonald, Hotel Manager

5 out of 5
Beautiful apartment with amazing decor! Comfy beds and beautiful bathrooms! Super location in the heart of town walking distance to eat street. Staff were fantastic and went above and beyond to make our stay memorable

Posted by , from Tauranga on 2 Aug. 2020

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Comment from Hotel Management

2 Aug. 2020 by Christine

Kia ora Mary, How wonderful you and your fellow essential workers enjoyed your stay! Warm regards, Christine McDonald, Hotel Manager

5 out of 5
Nice place in a good location. Close to bars and restaurants. Well appointed comfy rooms.

Posted by , from Taupo on 27 Jul. 2020

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Comment from Hotel Management

28 Jul. 2020 by Christine

Thanks for your review JC. We're delighted you enjoyed your stay. Warm regards, Christine McDonald, Hotel Manager

4 out of 5
Great location. Generally clean and tidy. Great service.

Posted by , from Auckland on 9 Jul. 2020

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Comment from Hotel Management

10 Jul. 2020 by Christine

Thanks for your review Carlene. We look forward to seeing you back. Warm regards, Christine McDonald, Hotel Manager

4 out of 5
Value for money enjoyable experience. Clean well presented rooms.

Posted by , from Wellington on 3 Jul. 2020

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Comment from Hotel Management

3 Jul. 2020 by Christine

Thanks for your rating and review. We hope to see you back again soon. Warm regards, Christine McDonald, Hotel Manager

5 out of 5

Posted by on 27 Jun. 2020

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Comment from Hotel Management

29 Jun. 2020 by Christine

Thanks for your 5-star rating. Warm regards, Christine McDonald, Hotel Manager

About the Regent of Rotorua

Location 1191 Pukaki St, Rotorua, 3010

Property Features

Regent of Rotorua offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the luxury Regent of Rotorua. Self parking is free. Smoking is allowed in designated areas at this 4.5-star Rotorua hotel.

  • 35 guestrooms or units
  • 2 levels
  • 3 buildings
  • Dining venue
  • Bar or lounge
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Rotorua (ROT-Rotorua Regional) (9.5 km / 5.9 mi)
  • Parking: Free self parking

Room Amenities

Regent of Rotorua offers 35 accommodations with iPod docking stations and DVD players. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include minibars and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Minibar
  • IPod dock
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • DVD player
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11 AM.

Regent Room - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 43.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Guests are provided with hand sanitizer.

  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: NZD 28 per person (approximately)
  • Rollaway bed fee: NZD 43.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Regent Rotorua
  • Regent Boutique
  • Regent Boutique Hotel
  • Regent Boutique Hotel Rotorua
  • Regent Rotorua
  • Regent Rotorua Boutique
  • Regent Rotorua Boutique Hotel
  • Regent Rotorua Hotel
  • Rotorua Boutique Hotel
  • Rotorua Regent Hotel
  • Regent Of Rotorua Hotel Rotorua
  • Rotorua Regent
  • Regent Rotorua Lodge
  • Regent of Rotorua Boutique Hotel Spa
  • Rotorua Regent
  • Regent Rotorua
  • Regent of Rotorua Hotel
  • Regent of Rotorua Rotorua
  • Regent Of Rotorua Hotel Rotorua

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Qualmark, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

National Rating

This Boutique & Lodge property is rated 4 star plus.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.