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"The apartment I stayed in was very spacious. It had all the amenities I needed for my stay. The dishwasher, washer and dryer in the apartment was very ... " More

By a verified traveller on Sun 06 Dec 2020

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Hotel Description

Pukaki Holiday Apartments puts you in the heart of Rotorua, connected to the convention center and within steps of Government Gardens and Rotorua i-SITE Visitor Centre. Highlights at this aparthotel include a restaurant, and in-room kitchenettes and washers/dryers.

Each apartment is soundproofed and features a flat-screen TV with satellite channels, along with free WiFi, a balcony or patio, and a dining area. In-room dining is easy with a kitchenette that comes equipped with a refrigerator, a microwave, and a stovetop. Nice touches to enhance your stay include a soaking tub, a rainfall showerhead, and free toiletries. A living room, a DVD player, and a coffee/tea maker are also available. Housekeeping is not available.

The coffee shop, Aroma Cafe, is open for breakfast, brunch, and lunch. Other amenities include free WiFi in public areas, a coffee shop/cafe, and laundry facilities. English breakfast is available daily between 7:30 AM and 1:00 PM. There's also the convenience of free self parking.

Near this 3.5-star Rotorua aparthotel, you'll find Skyline Rotorua.

Elite Apartment, 2 Bedrooms, Courtyard View, Ground Floor

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Executive Apartment, 2 Bedrooms, Courtyard View, Ground Floor

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Executive Apartment, 2 Bedrooms, City View, Mezzanine

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Luxury Apartment, 3 Bedrooms, City View, Mezzanine

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Pukaki Holiday Apartments ratings based on 5 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Pukaki Holiday Apartments

Everyone (3) Couples (1)
2 out of 5
For the price paid - no sky tv , no tv main room . Low on towels, no bathroom soaps. Low on toilet paper . Sign saying there will be a charge of 50 dollars if dishes were not washed . House wasn’t very tidy . Kitchen stunk . No one to come maintain the rooms . Should of had a daily cleaner . Very disappointed. Won’t book again

Posted by on 5 Jun. 2023

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2 out of 5

Posted by on 11 Mar. 2023

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5 out of 5
The apartment I stayed in was very spacious. It had all the amenities I needed for my stay. The dishwasher, washer and dryer in the apartment was very convenient. Having a locked garage for parking is a great addition to the apartment as well. The rooms were very clean when I arrived. I also liked that there was an outdoor dining option available with a private patio and a bbq. What I didn't like about the apartment I stayed in was we were below another apartment and you can here them walking around.

Posted by on 6 Dec. 2020

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3 out of 5
The outdoor area wasn’t impressive and the dish washer leaks that’s all

Posted by on 14 Nov. 2019

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4 out of 5
Central location - lots of parking available on street front. Easy to deal with. Property was clean and tidy. Enjoyed our stay.

Posted by on 30 Oct. 2018

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Property Features

Along with a restaurant, there's a coffee shop/cafe on site. WiFi is free in public spaces. A terrace, barbecue grills, and laundry facilities are also featured at the business-friendly Pukaki Holiday Apartments. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Rotorua aparthotel.

  • 4 guestrooms or units
  • 3 levels
  • Built in 1980
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Terrace
  • BBQ grill(s)
  • Smoking in designated areas
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Separate living room
  • Free WiFi
  • Soundproofed rooms
  • Kitchenette
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking (surcharge) , Free parking nearby

Transport

  • Parking: Free self parking; RV/bus/truck parking available for a surcharge

Room Amenities

Pukaki Holiday Apartments offers 4 air-conditioned accommodations, which are accessible via exterior corridors and feature washers/dryers and DVD players. Rooms open to balconies or patios. These individually decorated and furnished accommodations include desks. Accommodations at this 3.5-star aparthotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. 42-inch flat-screen televisions come with satellite channels and Netflix. Additionally, rooms include coffee/tea makers and rice cookers.

  • In-room kitchenette
  • Washer and dryer
  • Private balcony or patio
  • Dining room
  • Deep soaking tub
  • Flat-screen television
  • Satellite channels
  • Netflix
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Rice cooker
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Rainfall showerhead
  • Rollaway beds (surcharge)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Exterior corridor access
  • Air conditioning
  • Fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy English breakfast daily from 7:30 AM to 1:00 PM.

Aroma Cafe - This coffee shop serves breakfast, brunch, lunch, and light fare. A children's menu is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and an access code. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email with special check-in information and an access code prior to arrival. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 50.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation.

  • No lifts
  • Service animals are allowed
  • Guests will receive an email with special check-in instructions
  • Staffed front desk
  • Security system
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately NZD 25 for adults and NZD 25 for children
  • Late check-out fee: NZD 60 (subject to availability)
  • Rollaway beds are available for an additional fee
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pukaki Holiday Apartments Apartment Rotorua
  • Pukaki Holiday Apartments Apartment
  • Pukaki Holiday Apartments Rotorua
  • Pukaki Apartments Rotorua
  • Pukaki Apartments Rotorua
  • Pukaki Holiday Apartments Rotorua
  • Pukaki Holiday Apartments Aparthotel
  • Pukaki Holiday Apartments Aparthotel Rotorua

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.